5-Star HotelSummary of reviews related to the '5 Star' categoryGrand Hotel De La Ville garners mixed reviews with many guests feeling it falls short of the five-star benchmark. While some appreciated the high comfort and very friendly staff, others noted that the hotel lacks several key aspects expected of a five-star establishment. Common points of critique include an underwhelming breakfast, empty minibars and a lack of evening room service. Several guests mentioned the hotel appears outdated and does not offer the amenities that one would typically associate with a five-star experience. Despite a few positive mentions about its overall comfort and occasional five-star feel, the general consensus suggests that the hotel aligns more closely with a four-star rating. Overall, the quality and services provided do not consistently meet the expectations set by its five-star rating.
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