City Palace Hotel
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsCity Palace Hotel offers an excellent location right by Lake Ohrid with guests praising the hotel's central position, stunning lake views and proximity to Ohrid's historic center, shops and restaurants. The friendly and helpful staff significantly enhance the guest experience, providing exceptional service from the moment of arrival. Guests particularly commend the cleanliness of the rooms, which are consistently described as spacious, well-maintained and offering breathtaking lake views. The hotel provides convenient amenities such as daily housekeeping, comfortable beds and spacious bathrooms.
The breakfast at the hotel receives generally positive feedback for its variety and quality, offering a delicious start to the day with an extensive buffet that includes local specialties. The breakfast room's view of the lake adds to the overall pleasant experience. However, while many guests find the breakfast satisfying, there are some remarks about limited variety, especially for vegetarians and repetitive options.
Dinner service at the hotel garners mixed reviews. Although the restaurant is appreciated for its stylish ambiance and attentive staff, the food quality and menu variety are seen as average. Some guests enjoyed certain dishes and the local specialties, but others felt that the menu could be expanded and improved, noting that the restaurant can become noisy during parties.
Many reviewers highlight the hotel’s commitment to cleanliness with numerous guests mentioning spotless rooms and regularly changed towels. However, there are occasional comments about inconsistent cleaning standards and areas needing attention, such as uncleaned bathrooms.
The staff at City Palace Hotel consistently receive high praise for their friendliness, professionalism and willingness to go above and beyond to ensure a comfortable stay. Specific staff members are often mentioned for their outstanding service, adding a personal touch to the overall experience.
Although the hotel offers free wifi, the quality of the connection varies with some guests reporting stable and good connectivity, while others experience slow and unstable internet performance.
Parking facilities at the hotel are generally well-received with many guests appreciating the reserved parking spaces and the free parking option. Central location and easy accessibility of parking spots add convenience to the stay.
Families find City Palace Hotel welcoming and accommodating with suitable room options and attentive staff that cater to the needs of families and seniors. The hotel is situated in a lively area, appealing to guests who enjoy an active nightlife, but it may not be ideal for those seeking a quiet retreat due to the ambient noise from nearby bars and restaurants.
Overall, City Palace Hotel offers a comfortable stay with a prime location, excellent service and clean, well-appointed rooms. While there are minor areas for improvement such as breakfast variety, dinner menu and wifi connectivity, the positive aspects of the hotel make it a popular choice for travelers visiting Ohrid.
Categories
The breakfast at the hotel receives generally positive feedback for its variety and quality, offering a delicious start to the day with an extensive buffet that includes local specialties. The breakfast room's view of the lake adds to the overall pleasant experience. However, while many guests find the breakfast satisfying, there are some remarks about limited variety, especially for vegetarians and repetitive options.
Dinner service at the hotel garners mixed reviews. Although the restaurant is appreciated for its stylish ambiance and attentive staff, the food quality and menu variety are seen as average. Some guests enjoyed certain dishes and the local specialties, but others felt that the menu could be expanded and improved, noting that the restaurant can become noisy during parties.
Many reviewers highlight the hotel’s commitment to cleanliness with numerous guests mentioning spotless rooms and regularly changed towels. However, there are occasional comments about inconsistent cleaning standards and areas needing attention, such as uncleaned bathrooms.
The staff at City Palace Hotel consistently receive high praise for their friendliness, professionalism and willingness to go above and beyond to ensure a comfortable stay. Specific staff members are often mentioned for their outstanding service, adding a personal touch to the overall experience.
Although the hotel offers free wifi, the quality of the connection varies with some guests reporting stable and good connectivity, while others experience slow and unstable internet performance.
Parking facilities at the hotel are generally well-received with many guests appreciating the reserved parking spaces and the free parking option. Central location and easy accessibility of parking spots add convenience to the stay.
Families find City Palace Hotel welcoming and accommodating with suitable room options and attentive staff that cater to the needs of families and seniors. The hotel is situated in a lively area, appealing to guests who enjoy an active nightlife, but it may not be ideal for those seeking a quiet retreat due to the ambient noise from nearby bars and restaurants.
Overall, City Palace Hotel offers a comfortable stay with a prime location, excellent service and clean, well-appointed rooms. While there are minor areas for improvement such as breakfast variety, dinner menu and wifi connectivity, the positive aspects of the hotel make it a popular choice for travelers visiting Ohrid.
Boutique-style Hotel
Family Friendly Hotel
Hotel near Nightlife Spots
Business Hotel
Hotel with Parking
Accessible Hotel
4-Star Hotel
Guest Reviews
City Palace Hotel enjoys an enviable position right by Lake Ohrid with guests repeatedly praising its superb, central location. The hotel sits on the main street within easy walking distance of the historic center, shops, restaurants and the main harbor. Visitors rave about the stunning views of Lake Ohrid from the balconies and rooms, often describing them as majestic and unmatched. The promenade and the old town are just a short stroll away, making the hotel convenient for sightseeing and enjoying the local nightlife. The friendly and helpful staff add to the overall positive experience, ensuring that the excellent location is complemented by great service. With its beautiful lakeside setting and easy accessibility to the city's attractions, City Palace Hotel is considered a perfect choice for travelers seeking both comfort and convenience in Ohrid.
City Palace Hotel's breakfast offerings have generally received positive feedback from guests, highlighting the variety and quality of their options. Many reviews commend the breakfast as delicious, extensive and rich with a wide variety that caters to diverse tastes. Descriptions such as amazing, superb and very good are frequently used, suggesting that guests are highly satisfied with the array of foods available.
Several reviewers appreciated the buffet style, noting it as sufficient with a good range, including local specialties and unique items. The breakfast room's view of the lake also adds a pleasant touch to the morning meal experience. Some particularly praised the breakfast for being a satisfying start to the day, sufficient and delicious and well-served.
However, mixed feedback exists as some guests found the breakfast could be better, mentioning repetitive options and cold dishes. There are a few comments about a lack of variety, particularly for vegetarian choices and some noted that the breakfast failed to meet a 4-star standard.
Overall, the breakfast at City Palace Hotel is well-received with guests appreciating the tasty and varied selections, although there are areas noted for potential improvement.
City Palace Hotel offers a dining experience that has received mixed feedback from its guests. While some found the restaurant stylish and appreciated the effort by the staff to ensure comfort, the overall consensus on the quality of the food leans towards average. The menu includes popular dishes like tacos, hamburgers and mushroom soup, along with good salads, pizza and desserts. Some guests enjoyed a private restaurant meal and found certain dishes lovely, particularly on their first night, although they noted that the food offerings are somewhat limited.
There were positive mentions of local specialties and a tourist and guest-friendly ambiance, making it a decent choice for a meal. However, some diners found their dinner experience less special and noted that the food could improve. The restaurant can also be extremely noisy, especially during parties, which affected the dining atmosphere for some. Overall, while the City Palace Hotel's restaurant has its strengths, especially in staff service and ambiance, its food quality and variety might not meet everyone's expectations.
City Palace Hotel boasts rooms that consistently offer stunning views, especially of the lake, which guests frequently highlight as a standout feature. The accommodations are generally described as spacious, clean and well-maintained with many rooms featuring balconies overlooking the lake. Beds in the rooms are noted for their comfort and the bathrooms are spacious and clean.
Several reviews mentioned that the rooms match the quality shown in the photos and they are newly refurbished and well soundproofed. The rooms' decor and overall cleanliness receive positive mentions with many guests appreciating the modern amenities and tasteful decoration. Rooms are well-appointed and daily cleaning services ensure they remain tidy and inviting.
Despite the overall positive feedback, some guests found the rooms to be smaller than expected, though still cozy and comfortable. A few criticisms include rooms being somewhat worn out and noisy and inconsistent room equipment. Moreover, a number of rooms do not come with kettles for hot drinks and curtains that fail to fully cover the windows have been noted.
Overall, the City Palace Hotel's rooms are praised for their breathtaking views, cleanliness and comfort, making it a preferred choice for many travelers, albeit with minor room size and equipment issues that occasionally arise.
City Palace Hotel receives generally positive reviews about its beds, though there is room for improvement. Guests frequently mention the beds as comfortable and clean with many appreciating the quality bedding and lively, well-maintained environment. Rooms are described as comfortable and spacious, enhancing the overall experience of a good night's sleep. However, some guests noted that the mattresses and pillows could be better, citing issues such as average mattress quality and uncomfortable pillows. Instances of joined beds separating and tired bed linen were also highlighted. While the bedsheets are often clean and comfortable, there are occasional remarks about them not being soft or adequately sized. Despite these minor setbacks, the prevailing sentiment is that the beds at City Palace Hotel offer a satisfactory level of comfort conducive to a restful visit.
City Palace Hotel receives generally positive feedback concerning its cleanliness with many guests noting the spotless rooms and frequently changed clean towels. The central areas of the hotel are described as impeccable, reflecting the establishment's commitment to maintaining high standards of hygiene. Several guests appreciated the thoroughness of the cleaning and found the rooms tidy and well-organized.
However, there were also numerous comments pointing to areas needing improvement. Some guests mentioned sporadic cleaning, observations of hair in the showers and floors that could use more attention. A recurring issue was the inadequate cleaning of rooms with reports of rooms not being cleaned well, beds not being changed and infrequent sweeping - one observation even noted a fecal-like smell in the bathroom, suggesting it had not been used or cleaned for a while.
Despite these critiques, guests who focused on the positives were highly satisfied with the hotel's cleanliness and it's clear that while the hotel strives for a high standard, consistency in room cleaning remains an area to tackle.
City Palace Hotel boasts a commendable team, consistently lauded by guests for their exceptional friendliness and helpfulness. From the moment guests arrive, they are welcomed by a staff that is not only approachable but also highly capable. The front desk, staffed by individuals described as funny and personable, sets a positive tone for the stay. Particular mentions go to receptionists Alexandra and Zoe, who have left a lasting impression with their kindness and efficiency.
The hotel’s service is often highlighted as superb with staff members going above and beyond to ensure a comfortable experience. They are noted for their professionalism, attentiveness and excellent command of English, which facilitates communication and enhances the overall guest experience. Whether handling late-night bar needs or providing intelligent and polite interactions, the team consistently delivers top-notch service.
Despite a few isolated instances of less-than-ideal interactions or moments where assistance was lacking, the overwhelming consensus points to a staff that is hardworking, efficient and genuinely welcoming. The 24-hour reception ensures that there is always someone available to assist, adding to the sense of security and convenience for guests.
In summary, City Palace Hotel's staff stands out as a key highlight, contributing significantly to the hotel's positive reputation and ensuring that guests feel valued and well taken care of throughout their stay.
At City Palace Hotel, the wifi has received mixed feedback from guests. There are positive remarks about good quality and very good wifi connections with some guests specifically noting that the wifi was working well and even praising the internet as very good. Additionally, the allure of free wifi is a mentioned benefit. However, there are recurring complaints about poor wifi, unstable connections and constant disconnections. Some guests described the internet as slow, problematic or even catastrophic, citing issues that impacted their stay significantly. Despite the high quality of the hotel itself, the wifi experience appears to vary greatly among different visitors.
The parking situation at City Palace Hotel garners generally positive remarks from guests. Many appreciate the availability of reserved parking spaces, which makes parking convenient from arrival. Guests also noted the good parking space and the ease of accessing the parking areas. Several reviews highlight the added benefit of free parking, which is a valuable inclusion within the reasonable pricing structure of the hotel. The centrally located, easily accessible parking, sometimes right in front of the hotel, is another plus point. Though there are mentions of limited spaces and occasional difficulties finding a spot, the hotel seems to manage it well with reservations for front-door parking and private parking options. Overall, guests find the parking facilities satisfactory and a complement to their stay.
City Palace Hotel offers an inviting atmosphere that is particularly welcoming for families and seniors. Guests have praised the staff for being kind, supportive and attentive, especially when assisting the elderly and those with special needs. The hotel is family-friendly and takes extra steps to ensure safety and comfort for all guests. Rooms are suitably accommodating for families with options that comfortably house two adults and a child and cribs are readily available upon request. Many have highlighted the staff's remarkable support, which greatly enhances the stay for families and seniors alike.
City Palace Hotel is ideally situated in a lively central area, perfect for those who love being in the heart of the action. Guests have praised its convenient proximity to various pubs, restaurants and outdoor night activities that cater to a vibrant nightlife scene. The location on the promenade adds to the overall energetic atmosphere with the area buzzing with activity until late hours, providing plenty to do and see after dark.
However, the hotel might not be the best choice for travelers seeking a quiet retreat. Reviews frequently mention noise as a significant issue, especially in the evenings. Factors contributing to the disturbances include bars below the hotel, loud music and active nightlife with parties and concerts at the hotel's own restaurant. For light sleepers, falling asleep before 2-3 a.m. could be challenging due to the ambient noise.
In summary, City Palace Hotel is an excellent option for nightlife enthusiasts who want to be surrounded by the dynamic energy of the city, but it might not suit those looking for a peaceful stay.
The City Palace Hotel has received mixed reviews regarding its four-star rating with numerous guests expressing that it falls short of the expected standards. Several reviewers pointed out that the cleanliness of the rooms needs improvement to meet the four-star criteria. The breakfast served at the hotel was frequently mentioned as being below par for a four-star establishment with guests expecting a better selection and quality.
Amenities such as a minibar, slippers, robes and a kettle, which are typically standard in four-star hotels, were also noted as lacking. Business travelers found the accessibility of the hotel limited, which could be a drawback for those on work trips. Overall, while the hotel is marketed as a four-star property, many guests felt that it would be more accurately rated as a three-star or even a two-star in some Western regions.
City Palace Hotel receives mixed reviews from business travelers. The hotel provides facilities suited for business needs and maintains a business-friendly setup, making it a commendable choice for professional stays. Business travelers appreciate the calm and pleasant location, which is conducive to work-related activities. However, some concerns have been raised regarding the professionalism of the staff and the suitability of services for business trips. Specifically, the breakfast service starting at 8 am may be considered late for early-rising professionals. While it meets several criteria for a productive business stay, improvements in service and attention to business-specific needs could enhance the overall experience.
City Palace Hotel is praised for being easily accessible and conveniently located, making it suitable for various guests including those with disabilities. The hotel features good access with an elevator and has approachable facilities that are helpful for handicapped guests and seniors. The central location allows guests to get around easily by foot and the bus station is within a 30-minute walk. Additionally, the hotel is noted for wheelchair accessibility, although it is important to note that the entrance has a steep incline. Overall, the accessibility features and prime location of City Palace Hotel contribute to its favorable reviews from guests with mobility concerns.
Location Show Map
Location
Breakfast
Several reviewers appreciated the buffet style, noting it as sufficient with a good range, including local specialties and unique items. The breakfast room's view of the lake also adds a pleasant touch to the morning meal experience. Some particularly praised the breakfast for being a satisfying start to the day, sufficient and delicious and well-served.
However, mixed feedback exists as some guests found the breakfast could be better, mentioning repetitive options and cold dishes. There are a few comments about a lack of variety, particularly for vegetarian choices and some noted that the breakfast failed to meet a 4-star standard.
Overall, the breakfast at City Palace Hotel is well-received with guests appreciating the tasty and varied selections, although there are areas noted for potential improvement.
Dinner
There were positive mentions of local specialties and a tourist and guest-friendly ambiance, making it a decent choice for a meal. However, some diners found their dinner experience less special and noted that the food could improve. The restaurant can also be extremely noisy, especially during parties, which affected the dining atmosphere for some. Overall, while the City Palace Hotel's restaurant has its strengths, especially in staff service and ambiance, its food quality and variety might not meet everyone's expectations.
Rooms
Several reviews mentioned that the rooms match the quality shown in the photos and they are newly refurbished and well soundproofed. The rooms' decor and overall cleanliness receive positive mentions with many guests appreciating the modern amenities and tasteful decoration. Rooms are well-appointed and daily cleaning services ensure they remain tidy and inviting.
Despite the overall positive feedback, some guests found the rooms to be smaller than expected, though still cozy and comfortable. A few criticisms include rooms being somewhat worn out and noisy and inconsistent room equipment. Moreover, a number of rooms do not come with kettles for hot drinks and curtains that fail to fully cover the windows have been noted.
Overall, the City Palace Hotel's rooms are praised for their breathtaking views, cleanliness and comfort, making it a preferred choice for many travelers, albeit with minor room size and equipment issues that occasionally arise.
Beds
Cleanliness
However, there were also numerous comments pointing to areas needing improvement. Some guests mentioned sporadic cleaning, observations of hair in the showers and floors that could use more attention. A recurring issue was the inadequate cleaning of rooms with reports of rooms not being cleaned well, beds not being changed and infrequent sweeping - one observation even noted a fecal-like smell in the bathroom, suggesting it had not been used or cleaned for a while.
Despite these critiques, guests who focused on the positives were highly satisfied with the hotel's cleanliness and it's clear that while the hotel strives for a high standard, consistency in room cleaning remains an area to tackle.
Staff
The hotel’s service is often highlighted as superb with staff members going above and beyond to ensure a comfortable experience. They are noted for their professionalism, attentiveness and excellent command of English, which facilitates communication and enhances the overall guest experience. Whether handling late-night bar needs or providing intelligent and polite interactions, the team consistently delivers top-notch service.
Despite a few isolated instances of less-than-ideal interactions or moments where assistance was lacking, the overwhelming consensus points to a staff that is hardworking, efficient and genuinely welcoming. The 24-hour reception ensures that there is always someone available to assist, adding to the sense of security and convenience for guests.
In summary, City Palace Hotel's staff stands out as a key highlight, contributing significantly to the hotel's positive reputation and ensuring that guests feel valued and well taken care of throughout their stay.
Wi-Fi
Parking
Family
Nightlife
However, the hotel might not be the best choice for travelers seeking a quiet retreat. Reviews frequently mention noise as a significant issue, especially in the evenings. Factors contributing to the disturbances include bars below the hotel, loud music and active nightlife with parties and concerts at the hotel's own restaurant. For light sleepers, falling asleep before 2-3 a.m. could be challenging due to the ambient noise.
In summary, City Palace Hotel is an excellent option for nightlife enthusiasts who want to be surrounded by the dynamic energy of the city, but it might not suit those looking for a peaceful stay.
4 Star
Amenities such as a minibar, slippers, robes and a kettle, which are typically standard in four-star hotels, were also noted as lacking. Business travelers found the accessibility of the hotel limited, which could be a drawback for those on work trips. Overall, while the hotel is marketed as a four-star property, many guests felt that it would be more accurately rated as a three-star or even a two-star in some Western regions.
Business
Accessible
No, City Palace Hotel doesn't have any pool.
No, a spa isn't available at City Palace Hotel.
No, City Palace Hotel doesn't allow dogs.
Yes, parking facilities are available at City Palace Hotel.
No, City Palace Hotel doesn't have a gym.
Location Show Map
More Options
