Laki Hotel & Spa
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Summary of reviewsLaki Hotel & Spa offers guests a serene retreat with its strategic location, slightly outside Ohrid's bustling city center. The tranquil environment and stunning views of Lake Ohrid and the surrounding natural beauty are frequently praised. Its accessibility to nearby attractions and the beach enhances its appeal, especially for those with a car. Guests also appreciate the beautifully decorated, spacious rooms and the friendly, professional staff.
Breakfast at the hotel has garnered mixed reviews. While many guests commend the variety, deliciousness and scenic lake view during breakfast, others feel that improvements in diversity, quality and efficiency are needed. Dinner experiences are generally positive with the restaurant offering tasty and affordable meals, although there are occasional criticisms regarding food quality and cleanliness.
The quality of the rooms is another highlight with many guests praising their cleanliness, comfort and breathtaking lake views. However, some noted issues like malfunctioning appliances and minor maintenance problems. Despite this, the modern décor and essential amenities contribute to a comfortable stay.
Cleanliness is a strong point for the hotel with many public areas and rooms being described as spotless. Some areas, like the spa and pool, do receive critique for maintenance issues, indicating room for improvement.
The staff at Laki Hotel & Spa are frequently lauded for their friendliness, professionalism and helpfulness, significantly enhancing the guest experience. The spa area, while clean and relaxing for some, has mixed feedback overall with suggestions for better maintenance, temperature control and child-free hours to improve tranquility.
The pools at the hotel receive a variety of responses. The outdoor pool is appreciated for its picturesque setting and proper maintenance, though some guests were disappointed when it was closed during cooler seasons. The indoor pool and the supposed heated pools have been consistently criticized for being too cold, detracting from the intended luxurious spa experience.
Parking convenience is a notable advantage of the hotel, providing free and accessible spaces, although they can fill up quickly during peak times. Families find the hotel welcoming, but suggest improvements in play areas and room amenities to better cater to younger guests.
The beds are generally regarded as comfortable, contributing to a restful sleep. However, issues like worn-out towels, stained sheets and pillows needing improvement were occasionally noted.
While some aspects of the hotel, such as cleanliness and the spa area, align with its four-star rating, there is a consensus that certain facilities and services require enhancement to meet typical four-star expectations. The pricing also drew some criticism, suggesting a mismatch between cost and the quality of the offerings.
Overall, Laki Hotel & Spa stands out for its strategic location, stunning views, friendly staff and comfortable rooms, creating a pleasant stay despite some areas needing attention.
Categories
Breakfast at the hotel has garnered mixed reviews. While many guests commend the variety, deliciousness and scenic lake view during breakfast, others feel that improvements in diversity, quality and efficiency are needed. Dinner experiences are generally positive with the restaurant offering tasty and affordable meals, although there are occasional criticisms regarding food quality and cleanliness.
The quality of the rooms is another highlight with many guests praising their cleanliness, comfort and breathtaking lake views. However, some noted issues like malfunctioning appliances and minor maintenance problems. Despite this, the modern décor and essential amenities contribute to a comfortable stay.
Cleanliness is a strong point for the hotel with many public areas and rooms being described as spotless. Some areas, like the spa and pool, do receive critique for maintenance issues, indicating room for improvement.
The staff at Laki Hotel & Spa are frequently lauded for their friendliness, professionalism and helpfulness, significantly enhancing the guest experience. The spa area, while clean and relaxing for some, has mixed feedback overall with suggestions for better maintenance, temperature control and child-free hours to improve tranquility.
The pools at the hotel receive a variety of responses. The outdoor pool is appreciated for its picturesque setting and proper maintenance, though some guests were disappointed when it was closed during cooler seasons. The indoor pool and the supposed heated pools have been consistently criticized for being too cold, detracting from the intended luxurious spa experience.
Parking convenience is a notable advantage of the hotel, providing free and accessible spaces, although they can fill up quickly during peak times. Families find the hotel welcoming, but suggest improvements in play areas and room amenities to better cater to younger guests.
The beds are generally regarded as comfortable, contributing to a restful sleep. However, issues like worn-out towels, stained sheets and pillows needing improvement were occasionally noted.
While some aspects of the hotel, such as cleanliness and the spa area, align with its four-star rating, there is a consensus that certain facilities and services require enhancement to meet typical four-star expectations. The pricing also drew some criticism, suggesting a mismatch between cost and the quality of the offerings.
Overall, Laki Hotel & Spa stands out for its strategic location, stunning views, friendly staff and comfortable rooms, creating a pleasant stay despite some areas needing attention.
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool Outdoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
4-Star Hotel
Hotel with Outdoor Pool
Hotel with Indoor Pool
Hotel with Heated Pool
Guest Reviews
Laki Hotel & Spa is strategically located to offer guests a serene retreat while still being accessible to the attractions of Ohrid. Positioned slightly outside the bustling city center, the hotel provides a quiet and peaceful environment, perfect for those looking to unwind. Guests consistently praise the stunning views of Lake Ohrid and the surrounding natural beauty, which can be enjoyed from various points within the hotel.
The location is ideal for those with a car, as it allows for easy exploration of nearby attractions, including St. Naum and other scenic spots around the lake. By car, the city center is just a few minutes away, making it convenient for excursions and urban visits. The proximity to the beach is another highlight, providing guests with a quick escape to the lakeside for relaxation.
Compliments on the hotel's decor, spacious rooms and friendly staff further enhance its appeal. For travelers seeking a blend of tranquility, beautiful vistas and easy access to Ohrid's cultural and natural sites, Laki Hotel & Spa emerges as a highly recommended choice.
The breakfast at Laki Hotel & Spa presents a mixed experience according to guest reviews. On the positive side, many guests praised the variety and deliciousness of the buffet with comments noting a wide choice of options, excellent, rich and very good breakfast offerings. Several reviewers specifically enjoyed the opportunity to refill plates and appreciated the breakfast with a scenic lake view. Descriptors like great, amazing and spectacular were also used to highlight guests' satisfaction.
However, not all feedback was favorable. Some guests found the breakfast to be repetitive and lacking in variety with calls for more diverse options. There were concerns about the quality and preparation of the food with some remarks pointing out cold eggs, warm watermelon and poorly prepared meals. Additionally, logistical issues were noted, such as breakfast starting late and the buffet being chaotic and frequently empty on weekends, contrasting with the more positive experience during weekdays.
In summary, while some guests enjoyed a delightful and varied breakfast at Laki Hotel & Spa, others felt improvements were needed in terms of diversity, quality and efficiency of service.
Laki Hotel & Spa offers a varied dining experience with many guests praising the food as delicious and affordable. The restaurant is noted for its excellent food and reasonable prices, making it a great option for dinner and breakfast. Positive remarks commend the restaurant's ability to deliver tasty meals that enhance the stay. However, some guests found the food bland and disappointing with a few mentioning cleanliness issues and buffet quality as downfalls. Despite these occasional criticisms, the overall dining experience at Laki Hotel & Spa is largely satisfactory with many highlighting the quality and affordability of the meals.
Laki Hotel & Spa offers a mix of experiences when it comes to the quality of its rooms. While some guests reported issues such as broken fridges, malfunctioning air conditioning and cleanliness problems, many others praised the hotel's hygiene, describing the rooms as clean, spacious and well-maintained. The lake view from many rooms is frequently highlighted as breathtaking and perfect with some guests enjoying a nice balcony equipped with tables and chairs, making it a pleasant spot to relax in the evening.
The ambiance of the hotel, both inside and outside, received positive remarks. Rooms were often described as comfortable, nicely furnished and equipped with essential amenities like towels, bathrobes and a range of toiletries. Beds were noted for their comfort, contributing to an overall pleasant stay.
Despite some minor inconveniences like a lack of a kettle, difficulties with closet and bathroom doors and issues with shower drainage, guests generally found the room conditions satisfactory. The professional and friendly staff further enhanced their experience.
Overall, the rooms at Laki Hotel & Spa with their modern decor, commendable cleanliness and beautiful lake views, offer a comfortable and enjoyable stay, though some aspects might need attention to improve guest satisfaction further.
Laki Hotel & Spa receives positive feedback for the comfort of its beds. Guests frequently mention that the beds are comfortable with some highlighting the high quality of both the beds and the linens. However, there are occasional issues with worn-out towels and bedding, as well as some complaints about stained sheets. The pillows also receive mixed reviews with some guests finding them less than ideal for sleeping. Despite these minor drawbacks, the overall sentiment is that the beds provide a comfortable and restful sleep experience.
Laki Hotel & Spa generally offers a high standard of cleanliness according to guest reviews with many noting the hotel as being spotlessly clean and emitting a pleasant fragrance throughout. Common areas such as the rooms and new hotel facilities are often described as very clean, tidy and stylish. Guests appreciate the hotel's peaceful ambiance and commendable hygiene, contributing to an overall positive experience.
However, there are some notable cleanliness issues that have been reported. Certain guests found the spa and pool areas lacking in maintenance, mentioning dirty water, broken tiles and moldy sunbeds. Additionally, some rooms fell short of expectations with reports of stained sheets, dirty walls and old towels with an off-putting smell. A few reviews suggested minimal or incomplete cleaning efforts, such as rooms not being adequately cleaned between visitors and essential amenities like fridges and towel services needing improvement.
Despite these concerns, the friendly staff and generally high hygiene standards contribute positively to the hotel's reputation for cleanliness.
Reviewers have consistently praised the staff of Laki Hotel & Spa for their friendliness and professionalism. Many guests found the staff to be extremely helpful and attentive, providing excellent service throughout their stay. The receptionists were notably pleasant, kind and efficient at problem-solving, contributing positively to the overall guest experience.
Despite some isolated criticisms, such as inattentive service and missing towels, most guests highlighted the remarkable dedication and courtesy of the hotel personnel. The hotel's staff were often described as motivated, smiling and accommodating, ensuring guests felt welcome and looked after. Additionally, waiters and other service members were commended for their responsiveness and efforts to make the guests' stay enjoyable.
The balance between professional conduct and personal warmth created a memorable and pleasant atmosphere for many visitors, making the hotel's service stand out as a key strength.
Laki Hotel & Spa's wellness area has received mixed reviews from its guests. Commendable mentions highlight the spa as clean, very nice and relaxing. Many guests specifically praised the overall cleanliness and maintenance, describing it as beautiful and spotless. However, numerous reviews also pointed out areas needing improvement. The most frequently mentioned issues include inappropriate temperatures and poor sanitation in the Turkish bath, lack of functional amenities and noisy environments which detracted from the intended relaxation. Additionally, guests noted the absence of essentials like sun loungers and hooks, limited and not clearly posted operating hours and an overall need for renovation. Conditions in the spa pool and sauna were less than ideal with reports of cold water and a consistently cold sauna. The spa experience was further diminished by the presence of children, leading some to suggest implementing child-free hours to enhance the atmosphere of tranquility. While the spa holds promise with its commendable aspects, there are significant areas requiring attention to meet guest expectations comprehensively.
The reviews for the Laki Hotel & Spa's pool reveal a mixture of opinions with frequent mentions of the pool being small, crowded and often not clean. Many guests observed that the pool was not heated and that the water temperature was often too low, making for an uncomfortable swim. There were common complaints about a lack of peace and quiet with children often jumping and screaming and toys scattered around the pool area. The sunbeds by the pool were noted to be moldy and unclean.
However, there were some positive remarks, such as the pool being very clean and well-maintained by evening testing. A few guests appreciated the nice outdoor pool, although it was not always open. The hotel could improve guest satisfaction by introducing bookable times or designated adult-only periods to reduce the crowd and noise. While there was music at the outdoor swimming pool, the indoor pool lacked this feature, which seemed to disappoint some reviewers. Overall, while the pool facility has some strengths, there are significant areas that need attention to improve the overall guest experience.
Laki Hotel & Spa offers the convenience of parking right outside the hotel doors, ensuring guests can easily access their vehicles. The parking is free of charge, which adds extra value to one's stay. Generally, there is sufficient space available for hotel guests. However, during peak times, the parking lot can become full quickly and some guests have noted the lack of reserved spaces during crowded periods. Overall, the presence of free and accessible parking is a notable advantage, although it's advisable to consider potential high-demand times.
Laki Hotel & Spa offers a kid-friendly environment with activities that engage the younger guests, though space constraints in the rooms and shared facilities could be improved. Families needing a play area and in-room amenities like a kettle find these lacking, but the overall family experience remains positive with friendly staff contributing to a welcoming atmosphere. However, the presence of children jumping and screaming in the pool and scattering toys might require better organization. Suggestions of bookable or adults-only times for the spa and implementing an age limit for children in the Sauna and Turkish bath could enhance the experience for guests seeking more tranquility.
Laki Hotel & Spa has received mixed reviews when it comes to its four-star rating with some guests expressing disappointment. The air conditioning units were mentioned as being faulty and there seemed to be a perception that the standard four-star criteria were not met. Equipment typical of a four-star hotel was said to be lacking, which contributed to the sentiment that the hotel does not deserve its given rating.
However, there were positive remarks about the cleanliness of the hotel, indicating it maintained a consistent standard in this area. The spa area was highlighted as a respectable feature, though it was mentioned without much enthusiasm.
Pricing was another point of contention with several reviews suggesting that the rates were high and not reflective of the quality available. Overall, while some aspects of Laki Hotel & Spa were appreciated, there is a clear indication that improvements are needed to align the service and facilities with what is expected from a four-star hotel.
The heated pool at 'Laki Hotel & Spa' was consistently reported as cold by guests, making it less appealing for use. Despite the hotel's stylish and modern amenities, the pool's temperature detracted from the overall experience. Both the indoor pool and the jacuzzi were noted as being cold, highlighting a recurring issue with maintaining the expected warmth. Although the focus is on providing a luxurious spa experience, the inadequate heating of the pool facilities fell short of guest expectations.
Laki Hotel & Spa boasts a commendable outdoor pool that has garnered positive remarks from its guests. The open-air pool area provides a picturesque setting, perfect for capturing beautiful photos. Guests frequently highlight the proper operation and maintenance of the pool, enhancing their overall experience. Although some patrons found the pool closed during their fall visit, it is enjoyed more during warmer seasons. The addition of music at the swimming pool area adds to the pleasant ambiance, creating a relaxing environment for guests to unwind.
The indoor pool at Laki Hotel & Spa has received a mix of feedback from guests. Many have appreciated the nicely arranged and commendable pool, noting it as a positive aspect of their stay. The indoor pool is frequently described as nice, adding to the hotel's appeal as a relaxing destination. However, some guests have mentioned the absence of music by the pool and a need for more loungers to enhance the experience. Concerns were also raised about cleanliness, indicating that improvements could be made in maintenance. Overall, the indoor pool is a notable feature that offers a pleasant experience, albeit with some room for enhancement.
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Location
The location is ideal for those with a car, as it allows for easy exploration of nearby attractions, including St. Naum and other scenic spots around the lake. By car, the city center is just a few minutes away, making it convenient for excursions and urban visits. The proximity to the beach is another highlight, providing guests with a quick escape to the lakeside for relaxation.
Compliments on the hotel's decor, spacious rooms and friendly staff further enhance its appeal. For travelers seeking a blend of tranquility, beautiful vistas and easy access to Ohrid's cultural and natural sites, Laki Hotel & Spa emerges as a highly recommended choice.
Breakfast
However, not all feedback was favorable. Some guests found the breakfast to be repetitive and lacking in variety with calls for more diverse options. There were concerns about the quality and preparation of the food with some remarks pointing out cold eggs, warm watermelon and poorly prepared meals. Additionally, logistical issues were noted, such as breakfast starting late and the buffet being chaotic and frequently empty on weekends, contrasting with the more positive experience during weekdays.
In summary, while some guests enjoyed a delightful and varied breakfast at Laki Hotel & Spa, others felt improvements were needed in terms of diversity, quality and efficiency of service.
Dinner
Rooms
The ambiance of the hotel, both inside and outside, received positive remarks. Rooms were often described as comfortable, nicely furnished and equipped with essential amenities like towels, bathrobes and a range of toiletries. Beds were noted for their comfort, contributing to an overall pleasant stay.
Despite some minor inconveniences like a lack of a kettle, difficulties with closet and bathroom doors and issues with shower drainage, guests generally found the room conditions satisfactory. The professional and friendly staff further enhanced their experience.
Overall, the rooms at Laki Hotel & Spa with their modern decor, commendable cleanliness and beautiful lake views, offer a comfortable and enjoyable stay, though some aspects might need attention to improve guest satisfaction further.
Beds
Cleanliness
However, there are some notable cleanliness issues that have been reported. Certain guests found the spa and pool areas lacking in maintenance, mentioning dirty water, broken tiles and moldy sunbeds. Additionally, some rooms fell short of expectations with reports of stained sheets, dirty walls and old towels with an off-putting smell. A few reviews suggested minimal or incomplete cleaning efforts, such as rooms not being adequately cleaned between visitors and essential amenities like fridges and towel services needing improvement.
Despite these concerns, the friendly staff and generally high hygiene standards contribute positively to the hotel's reputation for cleanliness.
Staff
Despite some isolated criticisms, such as inattentive service and missing towels, most guests highlighted the remarkable dedication and courtesy of the hotel personnel. The hotel's staff were often described as motivated, smiling and accommodating, ensuring guests felt welcome and looked after. Additionally, waiters and other service members were commended for their responsiveness and efforts to make the guests' stay enjoyable.
The balance between professional conduct and personal warmth created a memorable and pleasant atmosphere for many visitors, making the hotel's service stand out as a key strength.
Spa
Pool
However, there were some positive remarks, such as the pool being very clean and well-maintained by evening testing. A few guests appreciated the nice outdoor pool, although it was not always open. The hotel could improve guest satisfaction by introducing bookable times or designated adult-only periods to reduce the crowd and noise. While there was music at the outdoor swimming pool, the indoor pool lacked this feature, which seemed to disappoint some reviewers. Overall, while the pool facility has some strengths, there are significant areas that need attention to improve the overall guest experience.
Parking
Family
4 Star
However, there were positive remarks about the cleanliness of the hotel, indicating it maintained a consistent standard in this area. The spa area was highlighted as a respectable feature, though it was mentioned without much enthusiasm.
Pricing was another point of contention with several reviews suggesting that the rates were high and not reflective of the quality available. Overall, while some aspects of Laki Hotel & Spa were appreciated, there is a clear indication that improvements are needed to align the service and facilities with what is expected from a four-star hotel.
Heated Pool
Outdoor Pool
Indoor Pool
Yes, Laki Hotel & Spa has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Outdoor Pool.
Yes, a spa is available at Laki Hotel & Spa.
No, Laki Hotel & Spa doesn't allow dogs.
Yes, parking facilities are available at Laki Hotel & Spa.
No, Laki Hotel & Spa doesn't have a gym.
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