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Summary of reviewsUnique - Resort and SPA enjoys a highly praised location near both the beach and the old town of Ohrid. Guests appreciate the serene and picturesque setting with pleasant walks along the lake leading to cultural spots, making it an optimal retreat just outside the more bustling tourist zones.
Breakfast experiences are generally positive with many guests enjoying the variety and taste of the food, including vegan options and traditional Macedonian dishes. However, some guests note variability in quality and freshness, suggesting room for improvement in diversity and presentation.
Rooms at the resort are spacious, clean and well-furnished with modern amenities, providing a luxurious and comfortable atmosphere. While the majority of guests are pleased with the comfort and cleanliness of the rooms, occasional issues such as damage to curtains and WiFi availability are mentioned.
The cleanliness of the hotel is generally well-maintained with consistent housekeeping services ensuring neat and tidy rooms. Some guests identify specific areas needing attention, such as spa chairs and showers, but overall, cleanliness is positively noted.
Staff at Unique - Resort and SPA are frequently commended for their friendliness, professionalism and helpfulness, significantly enhancing guests' experiences. A few instances of dissatisfaction are mentioned, but the majority of reviews reflect a positive and welcoming environment created by the staff.
The free WiFi service receives mixed feedback with some guests praising its reliability and others experiencing intermittent connectivity issues. Despite this, the availability of free WiFi is appreciated.
The resort's spa is a standout feature, offering a relaxing atmosphere with modern facilities, multiple saunas and jacuzzis. While generally praised, some guests note areas for improvement, such as non-functioning equipment and booking constraints.
The gym is well-equipped with modern facilities, consistently receiving positive feedback from guests for its quality and maintenance.
The pool area is another highlight with a sizeable and well-maintained outdoor pool that provides a relaxing environment. Some guests mention the pool water temperature and occasional crowding, but the overall consensus is positive.
Tennis courts at the resort are well-maintained and praised by guests, adding to the resort's appeal for tennis enthusiasts.
Families find Unique - Resort and SPA accommodating with spacious rooms, a kids playroom and ample outdoor space. While the indoor play area and crowded pool space occasionally receive criticism, the overall family-friendly environment is appreciated.
Beds at the resort are consistently praised for their comfort, adding to the restful experience of guests. Slight issues with pillow comfort are mentioned but do not significantly detract from the positive feedback.
Overall, Unique - Resort and SPA offers a comfortable, well-equipped retreat with excellent staff, making it a recommended choice for visitors to Ohrid. Show more
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Categories
Hotel with EV Charging Stations
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Parking
EV charging stations
Accessible Hotel
Hotel with Gym
Hotel with Tennis Courts
Hotel with Outdoor Pool
Room Types
ApartmentThe air-conditioned apartment has 2 bedrooms and 1 bathroom with a bath or a shower and a hairdryer. This apartment features a wardrobe, an electric kettle, a flat-screen TV with cable channels and a balcony. The unit has 4 beds.
ApartmentThis apartment comes with 1 living room, 2 separate bedrooms and 1 bathroom with a bath or a shower and free toiletries. This apartment has air conditioning, a wardrobe, a flat-screen TV with cable channels and a balcony. The unit has 5 beds.
Double or Twin RoomThe spacious twin/double room offers air conditioning, a wardrobe, as well as a private bathroom boasting a bath or a shower and a hairdryer. The unit has 1 bed.
Double or Twin Room with BalconyThis air-conditioned twin/double room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony. The unit has 2 beds.
Superior Double Room with BalconyThis air-conditioned double room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony. The unit has 3 beds.
Deluxe Double RoomThe spacious double room provides air conditioning, a wardrobe, as well as a private bathroom featuring a bath or a shower and a hairdryer. This double room features an electric kettle and a flat-screen TV with cable channels. The unit offers 4 beds.
Guest Reviews
8.9
Excellent
Location
The Unique - Resort and SPA boasts a prime location, praised for its proximity to both the beach and the old town of Ohrid. Guests appreciate a pleasant 15-minute walk along the lake, leading to the charming old town and its array of restaurants and cultural spots. The hotel is strategically placed near the lake, offering serene walks and relaxation opportunities right next to the boardwalk.
The area where the hotel is situated is described as optimal, being quiet yet accessible, making it perfect for a peaceful retreat away from the more bustling tourist zones. Its spot at the end of the beach promenade adds to its appeal, providing picturesque views and a beautifully tranquil setting. Although it may be slightly outside the city center, the convenience of a short walk to both the town and lakeside remains a highlight. Overall, the prime location, combined with excellent facilities and spacious, comfortable rooms, makes Unique - Resort and SPA a standout choice for exploring Ohrid.
Breakfast
The breakfast at Unique - Resort and SPA garners a mixed array of opinions from guests with a predominant tilt towards positive experiences. Many guests commend the breakfast for its variety with a wide selection of tasty options available from 7am to 10am. The consistent praise for the delicious food and excellent breakfast buffets suggests that the hotel offers a satisfying start to the day for many visitors.
Several reviewers highlight the appealing array of options, including small cakes, pancakes and traditional Macedonian dishes with plenty of drinks and dairy products to accompany the meal. The presence of vegan options and the rich selection further add to the diverse offerings, catering to different dietary preferences.
However, there are notable criticisms. A number of guests mention the monotony and lack of diversity in the breakfast menu with some finding it basic or mediocre. Complaints about cold food, stale sandwiches and the quality not meeting expectations are also mentioned. The experience seems to vary with some praising the breakfast's overall value and others expressing disappointment, particularly with the quality and freshness of certain items.
In summary, while the breakfast at Unique - Resort and SPA generally receives high marks for variety and taste, improvements in diversity, quality and presentation could elevate the experience for all guests.
Rooms
At Unique - Resort and SPA, guests can expect to find rooms that routinely impress with their size and cleanliness. The rooms are described as massive, spacious and very well-furnished, offering a modern and luxurious feel. Many guests highlighted the comfort of the beds and the effectiveness of the air conditioning, ensuring a restful experience.
The bathrooms were noted to be nice and clean, complementing the overall attractiveness of the rooms which are described as lovely, well-appointed and beautifully designed. Additionally, some rooms provide amazing views, enhancing the guests' stay.
Despite a few mentions of damage to curtains and a lack of Wi-Fi in some rooms, the majority of reviews focus on the high level of cleanliness and maintenance. The resort clearly prioritizes providing large, comfortable and aesthetically pleasing accommodations, making it a recommended choice for travelers looking for both comfort and style.
Beds
The beds at Unique - Resort and SPA receive consistently positive feedback for their comfort. Many guests describe the beds as very comfortable, big and comfy, adding to their overall restful experience. While the majority praise the beds, there are occasional mentions of dissatisfaction with the pillows, indicating that they could be improved. Overall, the comfort of the beds stands out and contributes significantly to guests' satisfaction.
Cleanliness
Unique - Resort and SPA generally receives positive feedback on cleanliness from guests. Many reviews highlight that the hotel is clean and well-maintained with specifics about clean rooms and bathrooms. Regular housekeeping ensures that rooms remain neat and tidy with trash bins emptied and fresh towels provided daily.
However, some reviews point out a few areas that need attention. There are mentions of old and stained spa and pool chairs, mold on the shower glass and unclean grout in the showers. Additionally, a few guests mentioned that the housekeeping service was minimal or poor on some occasions with some instances of overall cleanliness not being the top priority.
Despite these occasional shortcomings, the general sentiment remains positive with most guests appreciating the cleanliness of their rooms and common areas.
Staff
At 'Unique - Resort and SPA,' guest reviews often highlight the positive interactions with the staff. Words such as 'friendly,' 'polite,' and 'helpful' are repeatedly used to describe the hotel's team. Guests have specifically praised the friendly atmosphere created by the receptionists and waiters, noting their attentiveness and professionalism. The staff, including those at the spa and housekeeping, are commended for their accommodating and welcoming nature.
However, some guests mentioned issues such as a 'ridiculous late fee' charged by reception, suggesting an occasional lapse in guest satisfaction. Despite a few experiences where the staff was described as 'unfriendly,' 'not helpful,' or 'rude,' the vast majority of reviews are positive, recommending the staff for their excellent service and kindness.
Overall, the consensus points to a highly professional and friendly team that significantly enhances the overall experience at the resort.
Wi-Fi
Guests at Unique - Resort and SPA have shared mixed experiences regarding the hotel's WiFi service. On the positive side, many appreciated the free WiFi, noting that it worked fine and was consistently good in some instances. However, other visitors experienced issues such as unreliable, spotty and intermittent connections with some reporting that the WiFi was sometimes slow or even down. Despite these occasional challenges, the presence of free WiFi remains a valued amenity for many guests.
Spa
Unique – Resort and SPA boasts an impressive spa that many guests find relaxing and enjoyable. The spa area is often praised for its cleanliness and well-maintained, modern facilities. Multiple saunas and jacuzzis enhance the experience with saunas noted for being particularly well-heated. The design of the spa center receives positive feedback, contributing to its relaxing atmosphere.
Guests frequently describe the spa as a highlight of their visit and its inclusion is seen as a significant plus for the resort. The spa facilities, which include saunas and a nice pool area, are generally described as top-notch and well-furnished.
However, some areas for improvement do exist. A few guests note that not all equipment was functioning during their visit and they mention that certain amenities like essential oils were missing. The spa's size and the booking system, which limits access to one hour per day, are also points of contention.
Overall, while there's room for improvement, the spa at Unique – Resort and SPA remains a delightful and relaxing feature for many guests.
Gym
Unique - Resort and SPA offers a gym that consistently receives positive feedback from guests. The gym is noted for being well-equipped with modern and new equipment. Guests have described the gym facilities as being good, decent and up-to-date. Overall, visitors seem pleased with the quality and condition of the gym, appreciating its comprehensive and well-maintained facilities.
Pool
The pool area at Unique - Resort and SPA receives plenty of positive feedback from guests, frequently highlighted for its sizeable and clean facilities. The outdoor pool particularly stands out, praised for being of a good size and well-maintained, making it a pleasant and relaxing place to unwind. The pool area is regarded as well-furnished and generally clean with ample space and decent facilities. However, there are occasional mentions of the pool water being cold and the area becoming crowded, which limits space. Some guests also noted that the spa chairs could use an update and that loungers were often taken early. Despite these minor drawbacks, the overall consensus is that the pool area enhances the overall experience at the resort, offering a relaxing and enjoyable environment.
Tennis
The tennis courts at Unique - Resort and SPA receive consistent praise from guests for their quality and maintenance. Described as "well-maintained" and "usable," the courts offer a positive experience for tennis enthusiasts. Many guests highlight the tennis facilities as a standout feature of the resort, noting the availability of good options for engaging in the sport. Overall, the tennis facilities at Unique - Resort and SPA contribute significantly to the positive experiences of visitors.
Family
The 'Unique - Resort and SPA' offers a family-friendly environment that caters well to guests with children. Families can enjoy spacious rooms that accommodate their needs and there are several amenities designed specifically for kids, including a well-equipped pool and a designated kids playroom, which guests found to be a significant advantage. The resort provides ample outdoor space, making it an appealing choice for those traveling with babies. Reviews highlight that families enjoyed their stay overall, appreciating the clean, family-oriented rooms and good facilities. While the indoor children's play area received some criticism and the pool sometimes felt crowded due to the number of families, the general sentiment remains positive.
Yes, Unique - Resort and SPA has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Unique - Resort and SPA.
No, Unique - Resort and SPA doesn't allow dogs.
Yes, parking facilities are available at Unique - Resort and SPA.