5-Star HotelSummary of reviews related to the '5 Star' categoryReviews of Inex Olgica Hotel & SPA reveal a sharp contrast between the hotel's claimed five-star rating and guest experiences. Many guests are disappointed, citing that the hotel is far from deserving five stars with some even suggesting it falls short of a three-star standard. Key issues highlighted include poor communication from staff, subpar food selection and limited spa availability. Additionally, the advertised private beach is, in reality, public. Breakfast offerings did not meet the expectations of a five-star rating either, which further contributed to the overall dissatisfaction.
However, there are positive remarks noting good value for money and some guests expressing their intent to return. Yet, these favorable points seem overshadowed by the overall sentiment that the hotel does not meet the expectations set by its advertised rating. Despite occasional praises, the consensus from the reviews points to a significant gap between the promotional claims and the actual guest experience.
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