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Summary of reviewsThe Wyspy Hotel enjoys a fantastic location in the heart of Ordu, offering guests easy access to key attractions like the cable car, waterfront, parks and the bustling city center. This strategic positioning, combined with scenic views of the sea and lively square, makes it an ideal stay for tourists wanting to explore the city. The beautiful surroundings, cleanliness and the hotel's proximity to shops, restaurants and cafes add to its charm.
Breakfast at The Wyspy Hotel has received mixed feedback. Positively, the rooftop terrace with a stunning view of the Black Sea enhances the dining experience and the rich and fresh breakfast buffet is appreciated by many. However, some guests find the options limited and repetitive. Service efficiency and space constraints in the breakfast area also pose issues for certain diners.
Room accommodations present another mixed aspect. Guests laud the cleanliness and comfort of the rooms with daily maintenance and quiet ambiance contributing to restful stays. The sea view rooms are particularly favored. Nonetheless, many visitors find the room sizes too small and cramped, including the deluxe options with insufficient lighting and bed comfort issues.
The hotel maintains high cleanliness standards, frequently praised by guests. Both rooms and communal areas are kept spotless and the cleaning staff, known for their friendly and diligent service, significantly enhance the guest experience.
Staff interactions offer varied experiences. While many guests commend the friendly, helpful and accommodating nature of the receptionists and housekeeping teams, others report cold, unprofessional and occasionally rude behavior from some staff members. Inconsistencies in service quality and issues during check-in and at the restaurant suggest room for improvement.
The hotel’s parking facilities, including free underground and valet parking, are well-regarded. Guests highlight the convenience and reliability of these services, despite some remarks about narrow parking areas and occasional staff requesting tips.
Lastly, bed comfort and size have polarized opinions. Some guests find the beds comfortable, while others struggle with their small size and issues like soft mattresses and uncomfortable pillows.
Overall, The Wyspy Hotel excels in location, cleanliness and some service aspects, making it an appealing choice for visitors to Ordu. However, it could benefit from addressing the varied feedback on room sizes, breakfast options, bed comfort and staff interactions to ensure a consistently positive guest experience.
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