Scandic Grand Hotel
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Summary of reviewsThe Scandic Grand Hotel in Örebro is highly regarded for its prime and tranquil location, offering guests easy access to shops, restaurants, notable landmarks and transport links. The convenience and centrality make it an ideal choice for both short and extended visits. Guests particularly appreciate the dog-friendly environment and convenient parking options.
The breakfast buffet is celebrated for its extensive and high-quality offerings, providing a satisfying start to the day. The dinner experience also receives positive remarks with guests praising the delicious food, attentive service and pleasant dining environment. However, some found the dinner prices on the higher side and reported occasional wait times.
Rooms at the hotel are generally praised for their cleanliness, modern appearance, spaciousness and comfort. However, the lack of air conditioning and some amenities like refrigerators and wardrobes are noted as areas for improvement. Cleanliness is mostly viewed positively, although some guests report occasional issues with dirty spots and cleaning oversights.
The hotel staff stands out for their exceptional service with many guests commending the friendly, accommodating and helpful nature of the employees. The smooth and enjoyable breakfast service is frequently noted, although a few guests mentioned isolated incidents where staff engagement could be improved.
Free wifi connectivity receives mixed reviews; while many guests found it reliable and fast, there were issues in certain areas of the hotel. Similarly, the gym and pool facilities also garnered mixed feedback with some guests expressing disappointment over closures and restricted access.
Parking is generally seen as convenient and secure, although some guests find the spaces cramped and the fees high. The hotel is family-friendly, offering amenities and services that cater to children, contributing to a pleasant stay for families despite some room size constraints and the closure of the family playroom.
The hotel's beds receive a variety of reactions. Many guests find them comfortable and conducive to a good night's sleep, while others report issues with firmness and room temperature, which affected sleep quality.
Overall, Scandic Grand Hotel offers a comfortable, centrally-located stay with excellent service and various amenities, making it a recommended choice for travelers despite a few areas needing improvement.
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The breakfast buffet is celebrated for its extensive and high-quality offerings, providing a satisfying start to the day. The dinner experience also receives positive remarks with guests praising the delicious food, attentive service and pleasant dining environment. However, some found the dinner prices on the higher side and reported occasional wait times.
Rooms at the hotel are generally praised for their cleanliness, modern appearance, spaciousness and comfort. However, the lack of air conditioning and some amenities like refrigerators and wardrobes are noted as areas for improvement. Cleanliness is mostly viewed positively, although some guests report occasional issues with dirty spots and cleaning oversights.
The hotel staff stands out for their exceptional service with many guests commending the friendly, accommodating and helpful nature of the employees. The smooth and enjoyable breakfast service is frequently noted, although a few guests mentioned isolated incidents where staff engagement could be improved.
Free wifi connectivity receives mixed reviews; while many guests found it reliable and fast, there were issues in certain areas of the hotel. Similarly, the gym and pool facilities also garnered mixed feedback with some guests expressing disappointment over closures and restricted access.
Parking is generally seen as convenient and secure, although some guests find the spaces cramped and the fees high. The hotel is family-friendly, offering amenities and services that cater to children, contributing to a pleasant stay for families despite some room size constraints and the closure of the family playroom.
The hotel's beds receive a variety of reactions. Many guests find them comfortable and conducive to a good night's sleep, while others report issues with firmness and room temperature, which affected sleep quality.
Overall, Scandic Grand Hotel offers a comfortable, centrally-located stay with excellent service and various amenities, making it a recommended choice for travelers despite a few areas needing improvement.
Hotel near Golf Courses
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Indoor Pool
Hotel with Free Wi-Fi
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
4-Star Hotel
Hotel with Indoor Pool
Guest Reviews
Scandic Grand Hotel in Örebro receives high praise for its prime location. Nestled right in the heart of the city, it offers guests convenient access to shops, restaurants and notable landmarks such as the castle and Conventum. This central positioning makes it an ideal choice for travelers looking for a quiet yet centrally located stay.
The hotel's proximity to major transport links, including the Örebro Södra train station, further adds to its appeal. Visitors appreciate the ease of reaching the hotel whether traveling by train or car. For those planning activities like concerts or fair visits, the hotel's location is cited as perfect, providing a wonderful starting point for sightseeing.
Guests often highlight the neighborhood's tranquility despite its centrality, allowing for a peaceful night's rest. Additionally, many reviews note the convenience of having everything within walking distance, from shopping streets to cultural sights. The location is particularly commended for being dog-friendly and ideal for motorcyclists with easy parking options nearby.
Overall, the Scandic Grand Hotel is celebrated for its excellent placement in Örebro, making it a recommended choice for both short stopovers and extended visits to the city.
The breakfast experience at Scandic Grand Hotel receives high praise for its variety and quality, offering something for everyone. Guests frequently highlight the extensive and generous breakfast buffet, which includes fresh and delicious options, making it an incredibly satisfying start to the day. The breakfast is described as excellent, fantastic and superb with many appreciating the wide selection and tasty food available. Additionally, the breakfast is noted for its organization, cleanliness and adequate restocking.
Though the majority of reviews celebrate the breakfast with terms like amazing, delightful and wonderful, a few guests found it to be ordinary or okay with some missing particular items like fresh fruit salad and real bacon. Overall, the breakfast at Scandic Grand Hotel is generally seen as a strong point, complementing the hotel's other amenities such as its central location and friendly staff.
Scandic Grand Hotel boasts a commendable dining experience with its pleasant bar and restaurant environment. Guests have positively remarked on the good dinner options available with many highlighting the delicious food served at the restaurant. The quality of the meals, particularly in the evening, received frequent praise for its taste and presentation. Specific mentions of the cocktail-making process add a unique touch to the dining experience.
Service during dinner was noted to be excellent with sufficient space and attentive staff enhancing the evening meal. While the dinner was generally appreciated, some guests found it to be on the expensive side and a few instances of extended wait times were reported.
Breakfast also received favorable comments, particularly the scrambled eggs. However, not all feedback was positive with some guests noting issues such as poorly cleaned bathrooms and a limited availability of food forks. Drinks at the bar received mixed reviews with some describing them as overly strong.
Overall, while there were occasional criticisms regarding the cost and occasional waiting times, the general sentiment points towards a positive dining experience with good food and dedicated service at Scandic Grand Hotel.
The rooms at Scandic Grand Hotel generally receive praise for their cleanliness, modern appearance and spacious layouts. Guests frequently describe the accommodations as cozy, fresh and comfortable with many highlighting the fantastic bedding and high-quality furnishings. The suites, particularly, are noted for their ample space and additional rooms, providing a large and comfortable stay.
However, there are several consistent critiques concerning room temperature and facilities. Many guests report that rooms lack air conditioning, leading to excessive heat, especially during the summer. Some rooms are described as small and cramped and the absence of amenities such as refrigerators, wardrobes and water kettles is pointed out. Additionally, a few rooms above the entrance or with noisy equipment have caused inconvenience to some visitors.
Despite these drawbacks, the overall impression of the rooms remains positive for cleanliness, space and comfort, contributing to a pleasing stay for guests.
The beds at Scandic Grand Hotel have garnered a variety of reactions from guests, reflecting a mix of comfort and disappointment. Many reviews highlight comfortable beds, commending the hotel for providing a restful night's sleep. Guests appreciated the comfortable and cozy bedding, soft pillows and well-made beds. Positive mentions also include beds that were described as comfortable and supported by friendly staff members who assured a pleasant stay.
However, there are notable downsides. A significant number of guests found the beds to be uncomfortably hard and firm with some describing the mattresses as stone hard. Issues with beds sliding apart and making noise were also reported, affecting the quality of sleep for some visitors. Uncomfortable bunk beds and sofa beds were cited, particularly impacting families and children.
Additionally, several reviews mentioned discomfort due to room temperature with some guests experiencing painfully hot conditions despite the use of fans. This, along with the firmness of the mattresses, led to poor sleep for some visitors.
Overall, while many guests found the beds at Scandic Grand Hotel comfortable and supportive, a consistent theme of overly firm and hard beds did detract from the experience for others.
Scandic Grand Hotel receives a mix of feedback regarding its cleanliness with a notable number of positive reviews highlighting the hotel's overall cleanliness and tidy environment. Guests frequently describe the rooms as clean, tidy and fresh, maintaining a modern and stylish ambiance throughout the hotel. Requests for room cleaning are promptly addressed and many guests appreciate the refreshed and neat setting.
Despite the predominantly positive remarks, there are occasional reports of cleanliness issues. Some guests noted poorly cleaned bathrooms, dusty carpets and remnants of previous guests' stay. Incidences of dirty spots and cleaning oversights under clothes racks were mentioned, as well as a messy environment over the weekends. The hotel has implemented strengthened cleaning measures, though a consistent high standard seems to be a work in progress.
Overall, while the majority of guests are satisfied with the cleanliness at Scandic Grand Hotel, a few have shared experiences that suggest room for improvement in consistent cleaning practices.
The staff at Scandic Grand Hotel have garnered much praise for their exceptional service. Many guests highlighted the friendly, accommodating and helpful nature of the employees. The reception and bar staff were particularly noted for their warm welcomes and attentiveness, creating a pleasant atmosphere from check-in to dining. Breakfast service stood out with active staff ensuring a smooth and enjoyable experience. The housekeeping and general service throughout the hotel received commendations for prompt and efficient assistance. However, there were occasional mentions of staff not being as engaged or apologetic during rare mishaps. Despite these minor setbacks, the overall impression is overwhelmingly positive, making the staff a significant highlight of guests' stays.
The wifi at Scandic Grand Hotel receives mixed reviews from guests. Many appreciated the fast and convenient internet connection, highlighting its reliability throughout the entire building and its good speed with no connection drops. The ease of connecting to the TV was also noted positively. However, guests experienced issues in certain areas, such as the breakfast area and some rooms, where the wifi either did not work or frequently cut out. Overall, while the internet service at Scandic Grand Hotel has its strong points, some areas still require improvement to ensure consistent connectivity.
The gym at the Scandic Grand Hotel has received mixed reviews from guests. While some appreciated the presence of a fitness room and good breakfast, others noted practical issues. Several reviews mentioned that the gym was currently closed or had limited access, which was a disappointment for some guests. Others found the gym small or commented on a stuffy atmosphere that made it difficult to use comfortably. Despite these concerns, the hotel does offer a fitness center, although the connected spa area also seemed to be affected by closures during some guests' stays.
Guests have shared mixed reviews about the pool and spa facilities at Scandic Grand Hotel. Many guests noted that the pool, sauna and spa areas were unfortunately closed during their stay, which led to some disappointment as these amenities were a key attraction. There were also mentions of an age restriction for the relaxation area, being limited to those 18 years and older, which might not be convenient for families traveling with younger members.
On the positive side, the hotel offers a nice clean whirlpool in the library and access to a hot tub, although some guests encountered availability issues due to it being fully booked or having specific time restrictions. For those who were able to use the facilities, it was appreciated that the pool and sauna were included in the stay. The indoor pool also received a positive mention.
Overall, while the facilities seem promising, prospective guests might want to confirm their availability to avoid any potential disappointment.
Parking at the Scandic Grand Hotel receives mixed reviews from guests with a leaning towards positive comments about its convenience and security. The hotel offers a safe and spacious underground parking facility that many find easy to navigate and very convenient. Guests appreciate the indoor parking in a locked garage with some mentioning its proximity and central location as significant advantages.
However, there are also common critiques. The garage often seems crowded and at full capacity, especially during peak hours. Additionally, the parking spaces are sometimes described as cramped and not well-suited for larger vehicles like SUVs. The parking fees are noted to be on the higher side with some guests surprised that parking was not included in their stay cost and found it expensive.
Despite these concerns, many guests still find it nice to have the option to park in the garage and note the availability of motorcycle parking as an added benefit. Some suggest that securing a parking spot in advance might be necessary due to limited spaces. Overall, the parking situation at Scandic Grand Hotel is seen as largely functional and beneficial, albeit with some areas for improvement.
Scandic Grand Hotel appears to be a fine choice for families traveling with children, showcasing an array of kid-friendly amenities and services. The hotel is praised for its family-oriented atmosphere and great customer service, making it a good place to stay for those with children. Kids are delighted with complimentary drinks at the bar and beverage vouchers, which add a special touch to their experience. The breakfast is noted as good, contributing to the overall happiness of the younger guests.
The hotel offers family rooms, although there are some comments about the size with some rooms being too small to comfortably fit extra beds. Despite this, the inclusion of a pool and sauna in the facilities adds to the appeal for both adults and children. It’s also mentioned that the family playroom was closed, which might be a point to check prior to booking.
The hotel provides affordable rates for children and is considered great for both adults and young ones alike. It's worth noting, however, that family rooms do not come with a minibar, as the fridge has been removed. Overall, Scandic Grand Hotel manages to cater well to family needs with its balance of service, amenities and thoughtful touches for kids.
Scandic Grand Hotel features luxurious and comfortable beds that earn high praise from guests. The high standard of the hotel is consistently noted and it is often recommended for its value with many guests finding it worth the price for a four-star establishment. However, there are some areas where the hotel falls short of expectations. Notably, the lack of air conditioning and shoehorns in the rooms is mentioned, as is the staff's lack of friendliness. Ventilation could also be improved to match the hotel's size and purported quality. While cleaning services meet satisfactory levels, some guests feel the hotel does not fully live up to its four-star rating and suggests that the name "Grand" might be misleading. Additionally, a charge of 150 SEK/day was considered not worthwhile by some visitors.
Scandic Grand Hotel boasts a convenient location, particularly for those attending events or meetings at the nearby Conventum conference facility. Its proximity to this venue makes it an ideal choice for business travelers. The hotel performs well in managing business needs, ensuring a smooth check-in and check-out process without any queues. Guests noted that while the overall experience for business purposes was satisfactory, there were areas for improvement, such as ventilation in conference rooms. Additionally, the reception offers cleaning services upon request, though it would benefit from clearer communication about this policy. Despite these minor issues, the hotel generally meets the expectations of business travelers, providing a stable environment for professional activities.
Scandic Grand Hotel stands out as a pet-friendly destination, particularly excelling in accommodating dogs. Guests appreciated the allowance of dogs during the breakfast buffet and within the lobby, although it incurs an extra fee. The hotel provides various dog-specific facilities and services, including doggy poop bags and blankets for dirty dog paws. Overall, the reviews consistently highlight the hotel’s welcoming atmosphere towards pets, underscoring that dogs are actively included in the guest experience.
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Location
The hotel's proximity to major transport links, including the Örebro Södra train station, further adds to its appeal. Visitors appreciate the ease of reaching the hotel whether traveling by train or car. For those planning activities like concerts or fair visits, the hotel's location is cited as perfect, providing a wonderful starting point for sightseeing.
Guests often highlight the neighborhood's tranquility despite its centrality, allowing for a peaceful night's rest. Additionally, many reviews note the convenience of having everything within walking distance, from shopping streets to cultural sights. The location is particularly commended for being dog-friendly and ideal for motorcyclists with easy parking options nearby.
Overall, the Scandic Grand Hotel is celebrated for its excellent placement in Örebro, making it a recommended choice for both short stopovers and extended visits to the city.
Breakfast
Though the majority of reviews celebrate the breakfast with terms like amazing, delightful and wonderful, a few guests found it to be ordinary or okay with some missing particular items like fresh fruit salad and real bacon. Overall, the breakfast at Scandic Grand Hotel is generally seen as a strong point, complementing the hotel's other amenities such as its central location and friendly staff.
Dinner
Service during dinner was noted to be excellent with sufficient space and attentive staff enhancing the evening meal. While the dinner was generally appreciated, some guests found it to be on the expensive side and a few instances of extended wait times were reported.
Breakfast also received favorable comments, particularly the scrambled eggs. However, not all feedback was positive with some guests noting issues such as poorly cleaned bathrooms and a limited availability of food forks. Drinks at the bar received mixed reviews with some describing them as overly strong.
Overall, while there were occasional criticisms regarding the cost and occasional waiting times, the general sentiment points towards a positive dining experience with good food and dedicated service at Scandic Grand Hotel.
Rooms
However, there are several consistent critiques concerning room temperature and facilities. Many guests report that rooms lack air conditioning, leading to excessive heat, especially during the summer. Some rooms are described as small and cramped and the absence of amenities such as refrigerators, wardrobes and water kettles is pointed out. Additionally, a few rooms above the entrance or with noisy equipment have caused inconvenience to some visitors.
Despite these drawbacks, the overall impression of the rooms remains positive for cleanliness, space and comfort, contributing to a pleasing stay for guests.
Beds
However, there are notable downsides. A significant number of guests found the beds to be uncomfortably hard and firm with some describing the mattresses as stone hard. Issues with beds sliding apart and making noise were also reported, affecting the quality of sleep for some visitors. Uncomfortable bunk beds and sofa beds were cited, particularly impacting families and children.
Additionally, several reviews mentioned discomfort due to room temperature with some guests experiencing painfully hot conditions despite the use of fans. This, along with the firmness of the mattresses, led to poor sleep for some visitors.
Overall, while many guests found the beds at Scandic Grand Hotel comfortable and supportive, a consistent theme of overly firm and hard beds did detract from the experience for others.
Cleanliness
Despite the predominantly positive remarks, there are occasional reports of cleanliness issues. Some guests noted poorly cleaned bathrooms, dusty carpets and remnants of previous guests' stay. Incidences of dirty spots and cleaning oversights under clothes racks were mentioned, as well as a messy environment over the weekends. The hotel has implemented strengthened cleaning measures, though a consistent high standard seems to be a work in progress.
Overall, while the majority of guests are satisfied with the cleanliness at Scandic Grand Hotel, a few have shared experiences that suggest room for improvement in consistent cleaning practices.
Staff
Wi-Fi
Gym
Pool
On the positive side, the hotel offers a nice clean whirlpool in the library and access to a hot tub, although some guests encountered availability issues due to it being fully booked or having specific time restrictions. For those who were able to use the facilities, it was appreciated that the pool and sauna were included in the stay. The indoor pool also received a positive mention.
Overall, while the facilities seem promising, prospective guests might want to confirm their availability to avoid any potential disappointment.
Parking
However, there are also common critiques. The garage often seems crowded and at full capacity, especially during peak hours. Additionally, the parking spaces are sometimes described as cramped and not well-suited for larger vehicles like SUVs. The parking fees are noted to be on the higher side with some guests surprised that parking was not included in their stay cost and found it expensive.
Despite these concerns, many guests still find it nice to have the option to park in the garage and note the availability of motorcycle parking as an added benefit. Some suggest that securing a parking spot in advance might be necessary due to limited spaces. Overall, the parking situation at Scandic Grand Hotel is seen as largely functional and beneficial, albeit with some areas for improvement.
Family
The hotel offers family rooms, although there are some comments about the size with some rooms being too small to comfortably fit extra beds. Despite this, the inclusion of a pool and sauna in the facilities adds to the appeal for both adults and children. It’s also mentioned that the family playroom was closed, which might be a point to check prior to booking.
The hotel provides affordable rates for children and is considered great for both adults and young ones alike. It's worth noting, however, that family rooms do not come with a minibar, as the fridge has been removed. Overall, Scandic Grand Hotel manages to cater well to family needs with its balance of service, amenities and thoughtful touches for kids.
4 Star
Business
Dog Friendly
Yes, Scandic Grand Hotel has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Scandic Grand Hotel.
Yes, Scandic Grand Hotel welcomes dogs.
Yes, parking facilities are available at Scandic Grand Hotel.
Yes, Scandic Grand Hotel has a gym.
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