Sercotel Palacio de Tudemir

Orihuela 38.08592200, -0.94471200 , Alfonso Xiii, 1 (Show on Map)
8.4
Very Good


Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests 1 room, 2 guests
Info
Summary of reviewsSercotel Palacio de Tudemir, located in the heart of Orihuela's historic center, is highly praised for its prime and tranquil location. This restored 18th-century palace offers easy access to nearby cafes, shops and significant monuments, making it an excellent base for exploring the old town.

The breakfast experience generally receives positive remarks with guests appreciating its quality, variety and value for money. The breakfast buffet is often lauded for its selection and satisfying options, although some guests note the need for more variety in hot food items and criticize certain limitations in service and atmosphere.

Dinner at the hotel's restaurant is also met with positive feedback. Many guests enjoy the high-quality cuisine and varied menu offerings with the tasting menu being particularly commended. However, there are occasional critiques concerning unprofessional service and limited vegetarian options.

The rooms at Sercotel Palacio de Tudemir are consistently noted for their spaciousness, comfort and cleanliness. Guests appreciate the ample storage, large bathrooms and historic charm. Some reviews mention a need for renovation and better soundproofing, as well as the lack of tea and coffee-making facilities. Despite these drawbacks, the beautiful views and convenient location contribute to a pleasant stay.

Cleanliness is a standout feature with guests frequently praising the spotless rooms and well-maintained environment. The friendly and attentive staff further enhance the comfort and quality of the stay, despite occasional mentions of service inconsistencies.

The hotel's free Wi-Fi receives mixed feedback; while some areas have good and fast connectivity, others, especially higher floors, suffer from poor signal strength.

Families find the hotel suitable, highlighting the reasonable breakfast rates for children and the excellent treatment from staff, making it a recommended option for family stays.

Bed comfort is mostly regarded positively with many guests finding the beds very comfortable. However, opinions vary with some finding mattresses too hard or too soft, indicating a need for updates.

Overall, while Sercotel Palacio de Tudemir provides a generally satisfactory four-star experience, some aspects, particularly breakfast variety, room amenities and bed comfort, could be improved to fully meet guests' expectations. Nonetheless, its excellent location, spacious rooms, cleanliness and attentive staff make it a popular choice for visitors to Orihuela.
Show more
Categories
Boutique-style Hotel

Hotel for Honeymoon

Family Friendly Hotel

Romantic Hotel

Business Hotel

Cheap Hotel

Accessible Hotel

4-Star Hotel

Room Types
Double Room (1-2 people) This comfortable, air-conditioned room features a minibar, plasma satellite TV, free wired internet, a safe and a private bathroom.

Superior Room This larger room features 1 king-size bed and welcome gummies and mineral water. The bathroom features extra toiletries and a bathrobe.

Triple Room The air-conditioned triple room features a flat-screen TV, a minibar, a wardrobe, a safe deposit box as well as an inner courtyard view. The unit has 3 beds.

Single Room This single room has air conditioning, a minibar, a flat-screen TV and a patio. The unit has 1 bed.

Triple Room The air-conditioned triple room features a flat-screen TV, a minibar, a wardrobe, a safe deposit box as well as an inner courtyard view. The unit has 3 beds.

Family Room This family room features air conditioning, a minibar, a flat-screen TV and a balcony. The unit offers 4 beds.

Double or Twin Room with Balcony The air-conditioned twin/double room features a flat-screen TV, a minibar, a wardrobe, a safe deposit box as well as city views.

Suite The suite offers air conditioning, a seating area, a balcony with city views as well as a private bathroom featuring a bath. The unit offers 1 bed.

Guest Reviews
8.4
Very Good
Location
Sercotel Palacio de Tudemir enjoys a prime location, nestled in the heart of Orihuela's historic center. Guests consistently rave about its exceptional, unbeatable position, allowing easy walking access to cafes, shops and significant monuments like the cathedral and San Miguel Seminary. This 18th-century restored palace provides a peaceful retreat while being centrally situated, making it a perfect base for exploring the charming old town.

Reviewers highlight the hotel's proximity to key attractions and the vibrant city life, noting that everything is conveniently close by. The atmosphere here is tranquil, complemented by the beautiful historic surroundings. Overall, the central location of this grand hotel earns high praise, ensuring visitors can fully immerse themselves in the rich culture and history of Orihuela.

Breakfast
Sercotel Palacio de Tudemir offers a breakfast experience that garners mixed feedback but generally receives positive remarks. Most guests praise the breakfast for its quality and variety, describing it as delicious, complete and well-stocked. Many highlight the excellent value for money and the reasonable price for what is offered. The breakfast buffet receives numerous accolades, especially for its wide selection and satisfying options with mini pastries and good coffee often mentioned.

However, there are recurring comments about certain limitations. Some guests note that the breakfast options can occasionally be modest or basic with a particular lack of variety in hot food items like eggs and bacon, which need to be requested separately. There are also mentions of the breakfast room being busy and looking better in photographs than in reality. In a few cases, the breakfast is described as not worth the cost or lacking in variety and some guests found the breakfast waiter unfriendly.

Despite these criticisms, the consensus remains that the breakfast at Sercotel Palacio de Tudemir is very good, often rated as excellent by guests who appreciate the cozy atmosphere and the attentive service. Whether starting the day with a rich buffet or a lighter fare, most guests leave satisfied with their morning meal.

Dinner
Sercotel Palacio de Tudemir offers a mixed experience when it comes to dining with numerous guests commenting positively on the quality of food served at the hotel's restaurant. Many found the dinners to be very good, delicious and of high quality with some praising the excellent cuisine and varied menu offerings. The tasting menu, in particular, received commendations for its brilliant value and high quality and the restaurant's overall value for money was highlighted.

However, there were several critiques worth noting. Some guests experienced unprofessional service, especially in the cafeteria and mentioned that the vegetarian selection was minimal. Additionally, there were comments about the food being cold and limited variety for those on a half-board basis for an extended period. Despite these issues, the set menu and specific dishes, like the burgers, left a lasting positive impression on many.

While the restaurant itself is often described as excellent, the practical experience varied for some, leading to a polarized opinion among guests regarding the consistency of service and food quality. Nonetheless, it seems that when dining hits the mark, it truly elevates the evening for guests at Sercotel Palacio de Tudemir.

Rooms
The rooms at Sercotel Palacio de Tudemir are consistently noted for their spaciousness and comfort. Guests frequently highlight the large, comfortable rooms with ample storage and sizable bathrooms equipped with long bathtubs and bidets. Cleanliness is a recurring theme; many reviews praise the rooms for being well-maintained and tidy. Additionally, the historic charm of the building and tasteful room decor add to the positive experience.

While there are many commendations, some guests pointed out areas for improvement. A need for renovation is evident in several comments mentioning dated furniture, peeling wallpaper and maintenance issues. Acoustic insulation appears to be a concern too with some rooms being described as poorly soundproofed. The lack of tea and coffee making facilities is another commonly noted shortcoming.

Despite these drawbacks, the overall sentiment remains positive with the hotel's spacious and comfortable rooms, beautiful views and convenient location being standout features that contribute to a pleasant stay.

Beds
Exploring the Sercotel Palacio de Tudemir offers guests a mixed bag when it comes to bed comfort. A significant portion of reviewers have praised the hotel's beds, describing them as very comfortable with many highlighting the comfort of the double beds in particular. The beds are noted to contribute significantly to a good night's rest with many guests expressing satisfaction with how comfortable and clean they are.

However, some have voiced concerns. While some appreciated the spaciousness of the beds, others pointed out that they could be improved. A few guests mentioned that the mattresses are a bit too hard or uncomfortable and some found the beds to be a bit too soft, leading to a sinking feeling. Additionally, a portion of reviewers critiqued the quality and age of the beds and bedding, suggesting they may need updating.

Despite these differing opinions, the general consensus leans more positive with many guests finding their sleeping experience at Sercotel Palacio de Tudemir to be quite satisfactory. For travelers prioritizing bed comfort, this hotel seems to deliver fairly well for most stays.

Cleanliness
Sercotel Palacio de Tudemir impresses with its outstanding level of cleanliness, as repeatedly highlighted by numerous guests. The rooms and bathrooms are consistently described as spotless and well-maintained, contributing significantly to an overall sense of comfort. Visitors appreciate the clean bedding and note the hotel's orderly environment. Despite some mentions of obsolete facilities, the high standard of cleanliness and the friendly staff have received positive recognition. The hotel's central location in the old town is also a plus, allowing guests to enjoy both convenience and a clean, comfortable stay.

Staff
Sercotel Palacio de Tudemir consistently receives high marks for its exceptional staff. Guests frequently mention the friendliness, attentiveness and professionalism of the hotel team. The front desk staff are often highlighted for their helpfulness and warm reception with many guests noting that they are well-informed about the local area. The overall staff is described as kind, welcoming and incredibly supportive, creating a pleasant atmosphere for visitors.

There are occasional mentions of service inconsistencies, particularly with daytime staff being less professional and some receptionists appearing cold or unhelpful. However, these instances seem to be exceptions rather than the rule. Generally, the hotel's staff is commended for their excellent service, whether it be the friendly receptionists, caring management or the helpful and efficient waitstaff.

Special attention to guests' needs, such as catering for celiac disease, further illustrates the staff's dedication to ensuring a comfortable and enjoyable stay for all visitors. Despite a few minor setbacks, the human factor at Sercotel Palacio de Tudemir shines through, leaving a lasting impression of kindness and helpfulness on guests.

Wi-Fi
The Wi-Fi service at Sercotel Palacio de Tudemir presents a mixed experience for guests. Positive feedback highlights the good and very fast wifi available in certain areas of the hotel. However, there are mentions that in some rooms, especially those further from the repeater or on higher floors, the Wi-Fi signal is poor or even non-existent. Overall, while the wifi can be reliable in some parts of the hotel, there is a need for improvement, particularly in extending the coverage and signal strength to all rooms.

Family
The Sercotel Palacio de Tudemir, located in a historic palace, proves to be highly suitable for families seeking a comfortable stay. The reasonable breakfast rates with children paying half, make it an attractive option for those traveling with young ones. Guests frequently highlight the excellent treatment from staff, ensuring families feel well-attended at all times. Many reviews recommend this hotel for family stays, cementing its reputation as the best hotel in Orihuela for such purposes.

4 Star
The guest reviews of Sercotel Palacio de Tudemir highlight several aspects of the hotel's four-star rating and its facilities and services. Many guests believe the hotel falls short of four-star expectations, particularly noting the limited breakfast options and lack of amenities such as tea/coffee making facilities and in-room lotion. Concerns were also raised about the comfort of the beds with some finding the mattresses hard and uncomfortable. While some guests felt the hotel deserves its four-star rating, the prevailing sentiment suggests room for improvement in service quality and amenities to truly meet the standards expected from a hotel of this category.


No, Sercotel Palacio de Tudemir doesn't have any pool.

No, a spa isn't available at Sercotel Palacio de Tudemir.

No, Sercotel Palacio de Tudemir doesn't allow dogs.

No, parking facilities aren't available at Sercotel Palacio de Tudemir.

No, Sercotel Palacio de Tudemir doesn't have a gym.

Location Show Map
More Options
  • Hotel in Playas de Orihuela

  • 8.5 Very Good

  • From $126

  • Hotel in Torrevieja

  • 8.2 Very Good

  • From $97

  • Hotel in Torrevieja

  • 8.4 Very Good

  • From $79



6,368,209

Hotels

60

Categories

49,805

Regions

209,065

Cities


×
×
Checkin
× Home About Press Categories Blog Hotel Awards Travelmyth GPT Contact Terms & Conditions Privacy Policy Cookies Policy FAQ