Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsGalleria Palms Orlando - Free Theme Park Shuttles is highly favored for its exceptional location, making it an ideal base for visitors aiming to explore Disney parks, Universal Studios and SeaWorld. The nearby dining and shopping options enhance the convenience, offering a variety of restaurants, retail stores and essential services within walking distance. The complementary theme park shuttles further boost the hotel's appeal for a hassle-free travel experience.
Guests have generally positive feedback about the hotel's complimentary breakfast, noting its quality and variety with hot options like eggs, sausages and pancakes. However, some suggest adding more vegetarian options and variety over longer stays.
The rooms at Galleria Palms Orlando are praised for their cleanliness, comfort and spaciousness, equipped with modern amenities such as comfortable beds, fridges and microwaves. While a few reviews mention minor issues like outdated furniture and occasional maintenance concerns, the overall sentiment towards room quality remains favorable.
The cleanliness of the hotel consistently impresses guests with spotless facilities and attentive housekeeping services ensuring a comfortable stay. Even the common areas and the pool are meticulously maintained, reinforcing the hotel's reputation for high standards of hygiene.
Staff at the hotel receive high accolades for their friendliness and helpfulness. Numerous reviews commend the team for their welcoming nature, efficient service and commitment to guest satisfaction. Even occasional minor language barriers do not overshadow the overall positive experience with the hotel's personnel.
The WiFi experience is generally satisfactory despite some guests facing intermittent issues. Most find the connection reliable and adequate for their needs.
The hotel's pool area is described as clean and inviting with ample amenities, suitable for a relaxing swim or family fun. While there are occasional mentions of maintenance issues, these do not significantly mar the guests' enjoyment.
Parking is another strong point with guests appreciating the ample, well-lit and free parking spaces, adding to the hotel's convenience.
Galleria Palms Orlando is especially popular among families due to its ideal location, spacious rooms and family-friendly atmosphere. The affordable rates and value for money further enhance its attractiveness for family vacations.
The beds are generally comfortable, contributing to a restful sleep, although there are occasional critiques about firmness and cleanliness.
For business travelers, the hotel offers useful amenities like meeting rooms and a business center, though some guests suggest room for improvements in facilities.
Overall, Galleria Palms Orlando delivers a satisfying experience consistent with its three-star rating, combining a strategic location, cleanliness, comfort and friendly service at a reasonable cost. Show more
Read review summaries for all categories
Categories
Family Friendly Hotel
What percentage of your guests are families?Over 90%
Answers last updated by Galleria Palms Orlando - Free Theme Park Shuttles
Hotel with Swimming Pool
Heated Pool Outdoor Pool
Business Hotel
Hotel with Parking
Cheap Hotel
Accessible Hotel
3-Star Hotel
Hotel with Outdoor Pool
Hotel with Heated Pool
Room Types
King Room with Sofa BedThis spacious studio features a 32-inch flat-screen TV, a refrigerator, and a microwave.
Queen Room with Two Queen BedsThis spacious studio features a 32-inch flat-screen TV, a refrigerator, and a microwave.
King Room - Disability AccessThe spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a walk-in shower and a bath. The double room features a seating area, a wardrobe, a safe deposit box, a flat-screen TV with cable channels, as well as a quiet street view. The unit has 1 bed.
Guest Reviews
Location
Galleria Palms Orlando boasts an exceptional location for those aiming to visit Disney theme parks and other major Orlando attractions. The hotel is ideally situated with Disney World parks just a short drive away—typically within a 10-15 minute range. Many reviewers have highlighted the ease of access to Disney parks, making it a prime choice for Disney travelers. Additionally, Universal Studios and SeaWorld are within a convenient driving distance, adding to its appeal.
The surrounding area offers a plethora of dining and shopping options. Guests appreciate the proximity to multiple restaurants, fast food outlets and major retail stores like Walmart and CVS, many of which are within walking distance. This convenience extends to other amenities such as pharmacies and gas stations, ensuring that necessities are always close at hand.
Transportation is another significant perk with the hotel providing shuttle services to various theme parks, enhancing the overall convenience. Guests find the location not only ideal for visiting the parks but also for exploring local shops and outlets, making it a strategic base for a comprehensive Orlando adventure.
The overwhelmingly positive remarks about the hotel's location underscore its value. The proximity to key attractions, combined with the nearby amenities, makes Galleria Palms Orlando a favorable choice for tourists seeking a well-situated base for their Orlando vacation.
Breakfast
Guest reviews for Galleria Palms Orlando highlight a generally positive, though varied, experience with the hotel’s breakfast offerings. The complimentary breakfast receives frequent praise for its quality, variety and convenience, described as "very good," "delicious," and "great." Many guests appreciated the hot breakfast options and the daily changes in the menu, which included items like eggs, sausages and pancakes.
On the other hand, some guests noted areas for improvement. Suggestions for a broader selection of fruits, cheeses, cold cuts and vegetarian options were common. A few guests found the breakfast to be repetitive or basic over longer stays and expressed a desire for more variety to keep it interesting.
Despite some criticisms over limited choices and early breakfast hours, the breakfast was often deemed sufficient and satisfactory, especially considering the value for money. The presence of a bustling breakfast area and occasional issues with equipment like the pancake machine did not significantly detract from the overall positive sentiment.
Overall, while breakfast at Galleria Palms Orlando could benefit from more variety and addressing some minor issues, it remains a well-regarded aspect of the hotel's services, contributing to an enjoyable start to the day for many guests.
Rooms
Galleria Palms Orlando offers rooms characterized by cleanliness, comfort and spaciousness, providing an ideal base for visiting nearby theme parks. Guests often praised the rooms for their good size, modern look and well-equipped features, including comfortable beds, clean linens and amenities such as refrigerators, microwaves and large TVs. The daily housekeeping service ensures the rooms are kept tidy with fresh towels and made beds welcoming guests after a long day. Despite the general satisfaction with room cleanliness and maintenance, some reviews noted issues such as musty odors, outdated furniture and needed renovations. Additionally, some guests experienced problems with air conditioning, leaking fixtures and occasional dampness. Nonetheless, the hotel's excellent room size, comfort and convenient facilities make it a viable and satisfactory choice for travelers.
Beds
Galleria Palms Orlando receives largely positive feedback regarding the comfort of its beds from guests. Many visitors highlight that the beds are comfortable, giving remarks such as comfortable, firm and cozy. The bedding often includes premium quality linens and supportive mattresses, adding to the overall comfort. Some guests appreciated the softness and durability of the beds, often describing them as super comfortable or very comfortable. On the occasion, the beds are also noted to be of superior quality with the accompanying pillows adding to the comfort.
However, there are occasional critiques as well. Some guests find the beds a bit too hard or stiff, which can cause inconvenience and discomfort. Issues with bed cleanliness, such as stained linens or dog hair on the sheets, are also pointed out by a few guests.
While the majority of reviews endorse the beds with words like comfy, large and perfect for a good night's sleep, there is a need for consistency in maintaining the quality and cleanliness across all rooms. Overall, Galleria Palms Orlando's beds are generally praised for providing a comfortable and restful experience, though there is room for minor improvements.
Cleanliness
Galleria Palms Orlando consistently impresses guests with its high standards of cleanliness. The majority of the reviews highlight the hotel’s clean and fresh rooms with many guests commending the spotless facilities, clean accommodations and well-maintained environment. Housekeeping is notably attentive, frequently changing sheets and towels daily, ensuring an immaculate and comfortable stay. The cleanliness extends to the pool and common areas, which are also meticulously cared for. Despite some mentions of dated features and occasional issues with room odors or carpet conditions, the positive feedback on the overall cleanliness of the hotel vastly outweighs the negatives. Guests repeatedly describe the property as very clean, safe and quiet, making it a reliable choice for those prioritizing hygiene during their travels. The attentive staff contributes to maintaining a clean atmosphere, further enhancing the guests' experiences.
Staff
At the Galleria Palms Orlando, the hotel staff consistently receives high praise for their friendliness, helpfulness and attentiveness. Many guests have highlighted the warm and welcoming nature of the staff, particularly naming individuals like Erin, Sebastian, Angie, Fabiana and Jose for their exceptional service. Reviews frequently mention the front desk personnel as being efficient, polite and accommodating, ensuring a smooth and pleasant check-in experience. The staff’s ability to address and resolve concerns promptly further underscores their commitment to guest satisfaction.
Guests appreciate the professional demeanor and positive attitude maintained by all team members, from the reception to housekeeping and breakfast attendants. Many reviews emphasize the staff’s dedication to making guests feel comfortable and at home, noting their willingness to go above and beyond to assist with any needs. Both bilingual capabilities and the general courteousness of the employees add to the overall positive experience.
Despite occasional comments about language barriers and less favorable interactions, the overwhelming consensus is that the Galleria Palms Orlando boasts an excellent team of staff who are instrumental in creating a friendly, hospitable environment. Their proactive and caring approach significantly enhances guests' stays, making it a recommended choice for a relaxing visit to Orlando.
Wi-Fi
The WiFi experience at Galleria Palms Orlando – Free Theme Park Shuttles received mixed reviews from guests. Many found the connection to be good and sufficient for their needs with notable mentions of strong and reliable free WiFi throughout the hotel, including in the rooms and lobby. Some guests appreciated the good quality of WiFi, highlighting it as a positive aspect of their stay. However, others experienced issues such as intermittent connections, slow speeds or complete lack of internet service in their rooms. There were suggestions for bandwidth upgrades to enhance the overall experience. Despite these occasional hiccups, the WiFi service at the hotel was generally satisfactory for most guests, providing essential connectivity during their stay.
Pool
The pool at Galleria Palms Orlando generally receives positive feedback from guests. It is described as clean, well-maintained and inviting with ample towels and chairs available. The pool area is regarded as pleasant and nicely kept with the added convenience of being open from 8 am until 11 pm, allowing guests to relax late into the evening. Many visitors appreciate the pool's adequate size, comfortable temperature and the fact that it is heated.
While the pool is considered beautiful and large enough for comfortable use without overcrowding, a few guests mentioned it being small and noted maintenance issues, such as an old surface and occasional sightings of bugs or debris. However, these comments were less frequent compared to the overall praise for the pool's cleanliness and suitability for relaxation. The pool area also features attractions like cozy seating and music, making it enjoyable for those looking to unwind.
Special mention is made of its suitability for families, though some found it a bit shallow for small children. The pool's accessibility and the availability of other amenities like coffee/tea service and laundry facilities further enhance the overall guest experience at this hotel.
Parking
'Galleria Palms Orlando' offers a highly praised parking experience for its guests. Many reviews highlighted the benefit of free parking, emphasizing the convenience and cost-effectiveness it provides. Guests noted that parking was ample with a large, spacious area offering many available spots, ensuring that finding a place for the car was easy. The parking facilities were described as comfortable and convenient with some mentioning that the parking area is well-lit and safe. Additionally, no fees or deposits are required for parking, further enhancing its appeal. Despite a few mentions of limited parking choices and a need for improved lighting, the overall sentiment reflects a positive and hassle-free parking experience. Guests especially appreciated the proximity to theme parks, which, coupled with the shuttle service, added to the overall convenience of their stay.
Family
Galleria Palms Orlando is highlighted as a quiet, family-oriented hotel, making it an ideal choice for families visiting the nearby theme parks. Reviews consistently mention the hotel's excellent location, which is conveniently close to the parks and shopping areas. Families appreciate the friendly and attentive staff who are always ready to assist with any questions or needs.
The hotel offers spacious rooms and beds, which are perfect for accommodating large family groups. Guests have commended the family-friendly facilities and atmosphere, noting that there are plenty of options for kids to enjoy. The pool is a popular feature among guests, providing a fun and relaxing spot for families after a day at the parks.
Affordability is another aspect praised by guests, who find the rates and packages to be competitive compared to other accommodations in the area. The hotel's ability to accommodate large families at fair prices makes it a great value for money. Overall, the positive experience reported by numerous families showcases Galleria Palms Orlando as comfortable and welcoming with many planning to return for future stays.
3 Star
Galleria Palms Orlando offers an experience consistent with its three-star rating, meeting the expectations of its classification effectively. Guests find the hotel to be of good value with an advantageous location making it attractive for value-conscious travelers. The property is described as clean, comfortable and well-maintained, despite some signs of wear and tear. It provides a range of decent amenities and good services for its category. Overall, the hotel delivers an exceptional value for its three-star rating, making it a respectable and affordable choice for visitors seeking budget-friendly accommodations in the area.
Business
Galleria Palms Orlando - Free Theme Park Shuttles appears to be a solid choice for business travelers, frequently highlighted as great for business trips and short business stays. Visitors commend the hotel for being well-suited for business purposes with ideal business amenities. The property offers a business center and meeting rooms, which reportedly have better-than-expected equipment. Many guests find it comfortable for business stays and appreciate the business and conferencing services available, making it a business-friendly choice.
However, some reviews note that the facilities could use some improvements and maintenance. There were mentions of an older air conditioning system and the lack of a desk to work on in some rooms. Despite these criticisms, the hotel remains a popular choice among business guests, suggesting that its overall service and amenities are satisfactory for a professional visit.
Accessible
Galleria Palms Orlando boasts a convenient and accessible experience for guests with disabilities. Located in close proximity to Disney, Walmart and other nearby attractions, it offers easy access to parks and restaurants. The location is particularly well-suited for those planning frequent visits to Disney with complimentary shuttle services enhancing the convenience. The hotel features wheelchair-accessible rooms and disability access accommodations are available on the first floor, making it easier for guests to navigate. The property is designed with accessibility in mind, including up-to-date renovations catering to specific needs.
Despite a few remarks about musty-smelling rooms, the overall accessibility remains a strong point. The ease of access to necessary routes and the hotel's general layout contribute to a comfortable stay for guests requiring special accommodations. Galleria Palms Orlando ensures a safe and hassle-free experience with everything meticulously laid out for the convenience of all its guests.
Heated Pool
The reviews highlight the heated pool at Galleria Palms Orlando as a notable feature. Guests frequently mention the pool being warm enough for children to enjoy with several emphasizing that the pool is indeed heated. While some reviews did not remark on the pool, those that did generally found it to be a good and warm swimming experience. Towels are available outside and the sports and pool facilities are described as exceptional. However, it's noted that there is no hot tub available.
Outdoor Pool
The outdoor pool at Galleria Palms Orlando consistently garnered positive feedback from guests. Many appreciated the clean and well-maintained environment, describing the pool as both relaxing and nice. The availability of plenty of pool towels was noted and guests enjoyed the warm and clean water with some specifically mentioning that the pool was heated. Despite the pool being on the smaller side and somewhat shallow, it remained a favored spot for unwinding, largely due to its cleanliness and well-kept surroundings. The pool area itself was frequently highlighted as being nice and always clean, even offering a relaxing ambiance without being overcrowded. While one review mentioned limited protection next to the pool, overall, guests found the pool facilities exceptional and conducive to relaxation.
Yes, Galleria Palms Orlando - Free Theme Park Shuttles has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
No, a spa isn't available at Galleria Palms Orlando - Free Theme Park Shuttles.
No, Galleria Palms Orlando - Free Theme Park Shuttles doesn't allow dogs.
Yes, parking facilities are available at Galleria Palms Orlando - Free Theme Park Shuttles.
No, Galleria Palms Orlando - Free Theme Park Shuttles doesn't have a gym.