Holiday Inn Resort Orlando Suites - Waterpark by IHG
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Summary of reviewsHoliday Inn Resort Orlando Suites - Waterpark by IHG, enjoys an excellent location, highly appreciated by guests due to its proximity to major attractions like Disney parks, SeaWorld and Orlando's downtown area. The convenience of nearby restaurants, shopping outlets and easy highway access makes it a prime choice for visitors aiming to explore the best of Orlando.
The resort’s breakfast experience receives mixed reviews. While the buffet is praised for its variety and quality, offering dishes like scrambled eggs and French toast, the high cost is a frequent issue. Some guests felt the breakfast was overpriced, basic in taste and not up to resort standards, sometimes facing long lines and indifferent service.
Dinner at the hotel provides convenient on-site options and a popular burger restaurant by the pool. The variety in the Marketplace, including Mexican and Italian options, is appreciated, but sometimes overshadowed by the high prices and inconsistent quality. Some eateries within the hotel have operational issues such as irregular hours and food running out early.
The rooms at the resort are a significant highlight for many. Families appreciate the spacious and clean suites, complete with multiple bedrooms and kitchens. Comfortable beds and thoughtful designs, particularly for children, are frequently mentioned. However, some rooms require updates and better maintenance with occasional reports of cleanliness issues, noise disturbances and inaccurate online descriptions.
Cleanliness across the resort varies with some guests complimenting clean rooms, entertainment areas and pools. Yet, recurring complaints about dirty rooms, bathrooms and neglected housekeeping paint a contrasting picture of the hotel’s maintenance standards.
The hotel staff generally receive favorable reviews. Many guests commend the friendly and helpful front desk and dining area staff, adding positively to their stay. However, some instances of unprofessional behavior, slow response times and language barriers somewhat diminish the overall service experience.
The Wi-Fi service at the hotel appears problematic with many guests finding it inconsistent and challenging to connect. The lack of reliable internet may not meet the needs of travelers requiring a steady connection.
The pool area is a major attraction for families, offering a fun and engaging environment with water slides and various activities. While some guests raise concerns about overcrowding, cleanliness and maintenance, many highlight the pool as a key part of their enjoyable stay. Evening activities by the pool are a hit, though the early closure time at 9pm is a minor inconvenience for some.
The resort excels as a destination for families, providing a wide range of activities for children, including water parks, laser games and a family fun center. The family-friendly atmosphere and convenient location near Disney Springs enhance the experience, despite minor drawbacks such as maintenance issues and cafeteria-standard food.
Comfortable beds contribute positively to many guests' stays, particularly the king size and bunk beds for kids. However, issues such as cleanliness, old mattresses and noisy bed frames affect some experiences negatively, indicating room for improvement.
Overall, Holiday Inn Resort Orlando Suites - Waterpark offers a budget-friendly stay with great customer service and excellent activities for children.
Categories
The resort’s breakfast experience receives mixed reviews. While the buffet is praised for its variety and quality, offering dishes like scrambled eggs and French toast, the high cost is a frequent issue. Some guests felt the breakfast was overpriced, basic in taste and not up to resort standards, sometimes facing long lines and indifferent service.
Dinner at the hotel provides convenient on-site options and a popular burger restaurant by the pool. The variety in the Marketplace, including Mexican and Italian options, is appreciated, but sometimes overshadowed by the high prices and inconsistent quality. Some eateries within the hotel have operational issues such as irregular hours and food running out early.
The rooms at the resort are a significant highlight for many. Families appreciate the spacious and clean suites, complete with multiple bedrooms and kitchens. Comfortable beds and thoughtful designs, particularly for children, are frequently mentioned. However, some rooms require updates and better maintenance with occasional reports of cleanliness issues, noise disturbances and inaccurate online descriptions.
Cleanliness across the resort varies with some guests complimenting clean rooms, entertainment areas and pools. Yet, recurring complaints about dirty rooms, bathrooms and neglected housekeeping paint a contrasting picture of the hotel’s maintenance standards.
The hotel staff generally receive favorable reviews. Many guests commend the friendly and helpful front desk and dining area staff, adding positively to their stay. However, some instances of unprofessional behavior, slow response times and language barriers somewhat diminish the overall service experience.
The Wi-Fi service at the hotel appears problematic with many guests finding it inconsistent and challenging to connect. The lack of reliable internet may not meet the needs of travelers requiring a steady connection.
The pool area is a major attraction for families, offering a fun and engaging environment with water slides and various activities. While some guests raise concerns about overcrowding, cleanliness and maintenance, many highlight the pool as a key part of their enjoyable stay. Evening activities by the pool are a hit, though the early closure time at 9pm is a minor inconvenience for some.
The resort excels as a destination for families, providing a wide range of activities for children, including water parks, laser games and a family fun center. The family-friendly atmosphere and convenient location near Disney Springs enhance the experience, despite minor drawbacks such as maintenance issues and cafeteria-standard food.
Comfortable beds contribute positively to many guests' stays, particularly the king size and bunk beds for kids. However, issues such as cleanliness, old mattresses and noisy bed frames affect some experiences negatively, indicating room for improvement.
Overall, Holiday Inn Resort Orlando Suites - Waterpark offers a budget-friendly stay with great customer service and excellent activities for children.
Resort with Water Park
The 3-star Holiday Inn Resort Orlando Suites - Waterpark is the perfect choice for families who want a unique experience during their time off. Located just one mile from Walt Disney World Resort, the hotel features its own water park with water slides and fun poolside activities. Experienced lifeguards are always on duty to ensure everyone's safety.
Resort for Honeymoon
Family Friendly Resort
Dog Friendly Resort
Romantic Resort
Resort with Swimming Pool
Heated Pool Pool Water Slide Water Park Outdoor Pool
Business Resort
Accessible Resort
Resort with Gym
4-Star Resort
Resort with Outdoor Pool
Resort with Pool Water Slide
Resort with Heated Pool
Guest Reviews
Holiday Inn Resort Orlando Suites - Waterpark by IHG, boasts an enviable location that garners a lot of positive feedback from its guests. The resort is strategically situated close to major attractions like Disney parks, Disney Springs and other Orlando highlights, making it a convenient choice for families and tourists eager to explore. The vicinity to these popular destinations allows guests to avoid the notorious traffic, simplifying travel plans and reducing time spent on the road.
Guests frequently highlight the short drive to Disney World, SeaWorld and Orlando's downtown area, as being particularly advantageous. The proximity to various restaurants, shopping outlets and retail stores adds an extra layer of convenience, making it easy for visitors to dine out or enjoy some retail therapy without the need for extensive travel.
The resort's central location not only serves Disney-bound travelers but also those attending conferences or exploring other attractions in the area, like the Orlando Convention Center. The immediate surroundings include pools and waterparks, adding to the fun and providing more entertainment options right on the property.
Despite a few mentions of limited dining options within walking distance, the overwhelming consensus is that the hotel's location provides excellent access to the best of what Orlando has to offer. So, whether it's the theme parks, dining experiences or easy highway access, the location of Holiday Inn Resort Orlando Suites - Waterpark truly stands out as a major perk for its guests.
The breakfast experience at Holiday Inn Resort Orlando Suites - Waterpark is a mixed bag. Many guests appreciated the variety and quality of the breakfast buffet, describing it as excellent with plenty of options and some standout dishes like scrambled eggs and French toast. Cleanliness and helpful staff were also frequently praised.
However, the high cost of breakfast was a recurring concern. Several guests found it overly expensive, especially considering similar hotels offer complimentary breakfast. Miscommunication about breakfast being included in the room rate led to dissatisfaction for some, who were surprised by additional charges. Despite kids eating for free with a paid adult meal, the overall cost for families was still seen as steep.
Some guests were disappointed with the basic taste of the breakfast, describing it as overpriced and not up to resort standards. There were occasional complaints about limited food options, cold food and empty food stations. Service issues were also mentioned with a few noting long lines and unprofessional behavior from the breakfast staff.
Overall, while the breakfast buffet has its fans, the common sentiment is that its high price does not always match the value or quality provided.
The dinner experience at the Holiday Inn Resort Orlando Suites - Waterpark by IHG, offers a mixed bag. The Marketplace garners praise for its variety with guests appreciating the ease and convenience of having multiple dining options, including Mexican, Italian, sandwiches and ice cream. The burger restaurant by the pool is frequently highlighted as a standout with many guests mentioning it as a highlight of their stay. The poolside food and drinks also receive positive reviews.
However, the dining experience is marred by several notable downsides. Many reviews point out that the food can be overpriced for the quality offered with some dishes labeled as mediocre or basic. The buffet, in particular, receives criticism for its high cost without corresponding value. The prices across the board are often described as steep, leaving some guests feeling that the food is not worth the price.
Operational issues further detract from the dining experience. Guests noted that the variety of food options could be better with some restaurants not being open as often as advertised, leading to limited choices, especially after hours. There are also complaints about certain food items running out early and language barriers affecting service quality.
Despite these drawbacks, many guests find the on-site food options adequate, particularly the Mexican restaurant and sandwich shop. Ultimately, while the convenience and variety of the Marketplace are appreciated, the overall dining experience could be improved with better pricing, more consistent operation hours and higher food quality.
The reviews of Holiday Inn Resort Orlando Suites - Waterpark by IHG, highlight various aspects of the rooms, mixing positive feedback with areas in need of improvement. Positively, many guests appreciated the spacious and clean rooms, making them suitable for families. Suites with multiple bedrooms and kitchens were specifically noted for providing plenty of space and comfort with the layout often exceeding expectations for accommodating larger groups. Cleanliness and comfort were common compliments with numerous mentions of nice and updated rooms, comfortable beds and well-designed setups for families, including bunk beds for children.
However, several guests pointed out that some rooms were dated, had maintenance issues or differed from their online descriptions, suggesting the need for updates and better cleaning. Complaints included small room sizes, lack of proper amenities like towels and toiletries and specific issues such as broken fixtures, mold and unpleasant odors. Noise from thin walls and external construction also disrupted some stays. Despite these issues, the overall sentiment suggests that families find the suites accommodating and the room setups thoughtful for group travel.
At the Holiday Inn Resort Orlando Suites - Waterpark, experiences with the beds appear to vary significantly. Many guests found the beds to be incredibly comfortable, cozy and clean, contributing positively to their stay. The king size beds and bunk beds for kids were particularly appreciated by families.
However, some guests reported issues with cleanliness and maintenance. Complaints included bedding not being changed regularly, discomfort due to hard or old mattresses and issues with the pull-out sofa beds. There were also concerns about noisy bed frames and insufficient bedding, such as not enough blankets. A few guests noted the presence of bugs and dust, which affected their comfort negatively.
Overall, while many guests enjoyed a good night’s sleep on the comfortable beds, consistent reports on cleanliness and maintenance issues suggest there is room for improvement in these areas to enhance the overall guest experience.
Reviews about the cleanliness at the Holiday Inn Resort Orlando Suites - Waterpark by IHG, present a contrasting picture. Many guests appreciated the cleanliness, noting that the resort seemed clean and the rooms were described as clean, tidy and spacious. These positive remarks extended to specific areas, such as clean entertainment areas and clean pools, adding to a generally favorable impression for some.
However, there were significant negative remarks indicating serious inconsistencies. Some areas, including rooms, bathrooms, hallways and elevators, were frequently reported as dirty with specific complaints about floors being particularly filthy. Instances of mold, dirty linens, old band aids in sheets, roaches and strong odors of marijuana and mildew were mentioned in several reviews. Guests also noted neglected housekeeping services with rooms often not being cleaned upon arrival or during their stay, unless specifically requested. This resulted in issues such as stained towels and bedding not being changed.
In summary, while the hotel does receive some favorable comments about cleanliness, widespread and severe complaints about dirt, lack of housekeeping and general wear and tear across the property suggest that the overall cleaning and maintenance standards might significantly fall short of expectations for many guests.
The staff at Holiday Inn Resort Orlando Suites - Waterpark receives mixed feedback from guests. Most reviews highlight the friendliness and helpfulness of the staff, particularly at the front desk and dining areas. Guests appreciate the courteous and professional demeanor of employees, making their stay more enjoyable and comfortable. Standout individuals, such as Bre at the front desk and Azhia in guest services, are frequently commended for their exceptional service.
However, some reviews note areas for improvement, including instances of rude or inattentive behavior, poor customer service and language barriers with some staff members. Guests reported slow response times and long wait periods, particularly during check-in and when seeking assistance. Despite these challenges, numerous guests found the staff's overall friendliness and helpful attitude to be a significant positive aspect of their stay, often making up for other shortcomings at the hotel.
The Holiday Inn Resort Orlando Suites - Waterpark by IHG, offers a mixed experience when it comes to its Wi-Fi service. Many guests found the internet quality inconsistent and difficult to connect to with some rooms experiencing weak or non-existent signals. Several reviews highlighted challenges in logging into the Wi-Fi and some guests reported having no internet access at all. Despite these issues, a few reviews did mention the Wi-Fi being good in certain areas. However, overall, the hotel's internet service seems to lack reliability and might not meet the expectations of tech-savvy travelers or those needing a steady connection for devices like Nintendo Switches.
Holiday Inn Resort Orlando Suites – Waterpark features a vibrant and engaging pool area that many guests find delightful. The pools, often described as fun and kid-friendly, offer a variety of activities including water slides that children particularly enjoy. Many reviews highlight the Oasis Pool as a relaxing and beautiful spot, adding to the overall positive experience. The water park element is frequently praised, making it a significant attraction for families.
Although some guests note issues such as overcrowding and cleanliness concerns, there are plenty who appreciate the fun and convenience offered by the pool complex. Clean and refreshing water and well-maintained amenities enhance the stay for many visitors. There’s an additional pool and hot tub, adding to the variety and ensuring that there’s something for everyone to enjoy.
However, several reviews mention that the pool area sometimes lacks adequate seating, towels and could benefit from more frequent maintenance to address cleanliness and upkeep. The temperature of the pool water divided opinions with some guests finding it too cold, while others reported it being too warm. The pool heater’s inconsistent performance has been a recurring issue.
Pool operational hours, closing at 9pm, caused some discontent among guests who wished to enjoy the facilities later. Despite this, the evening pool activities were a hit, providing engaging entertainment.
In summary, while there are mixed reviews regarding maintenance, water temperature and overcrowding, the pool area at Holiday Inn Resort Orlando Suites – Waterpark is generally seen as a highlight of the resort. It offers enjoyable experiences for families with plenty of entertainment and relaxation opportunities, making it a popular choice among guests.
The Holiday Inn Resort Orlando Suites - Waterpark by IHG, stands out as a top-tier destination for families seeking a fun-filled vacation with a plethora of activities tailored for children. The resort boasts an expansive outdoor area that captivates kids with numerous engaging options such as waterslides, pools and a family fun center. Children are particularly fond of the water park and the variety of activities offered, ensuring they are entertained throughout their stay.
Family-oriented amenities are abundant, making the environment welcoming and enjoyable for all ages. From spacious family rooms that can comfortably accommodate larger groups to specialized kid zones and entertainment like the laser games and gatorland show, the hotel offers something for everyone. Many families have expressed their satisfaction with the family-friendly atmosphere and the convenient location near Disney Springs, which adds an extra layer of excitement to the trip.
While there are some minor drawbacks, such as occasional maintenance issues with certain activities and the standard of food comparable to a cafeteria, the overall experience remains overwhelmingly positive. The hotel’s commitment to providing fun and engaging experiences for children is evident, making it a recommended choice for families seeking a vibrant and activity-rich getaway.
Holiday Inn Resort Orlando Suites - Waterpark offers a budget-friendly stay with great customer service and excellent activities for kids, making it an attractive option, especially given its proximity to Disney. The pool and water slides are well-maintained and appealing for families and the heated pool is particularly popular among children.
However, the facilities themselves are dated and the hotel is in need of renovations. Some guests note that the rooms and bathrooms are not as clean as expected and issues like mold, broken drywall and minimal room sizes have been reported. Guests also mentioned the inconvenience of having housekeeping entering before checkout time and the subpar quality and high cost of food at the hotel’s food court.
Moreover, the hotel is seen as overpriced for its three-star rating with additional fees and unremarkable services contributing to this sentiment. Cleanliness in some areas, including the arcade and general upkeep, needs attention. Security personnel were noted as unfriendly and the overall atmosphere can feel disorganized with issues like out-of-order elevators and inadequate parking being frequently mentioned.
While the hotel has its positives, such as comfortable beds and clean pools, the value may not meet the expectations set by its price tag and there are calls for better maintenance and updates to improve the guest experience.
Holiday Inn Resort Orlando Suites - Waterpark, an IHG Hotel, offers a generally accessible experience for guests with disabilities. The resort is recognized for being wheelchair-friendly and providing accessible main entries and communal areas. It features wheelchair accessible facilities and assigns handicap rooms when needed, which ensures an inclusive environment for all.
The pool area is accessible and has seating options for physically challenged adults, although some improvements are needed, such as fixing the chair lift and ensuring better access ramps. However, there were mentions of a broken chair lift and a handicap access ramp potentially being blocked, which can pose inconveniences.
The hotel's location is advantageous, being close to Disney and other attractions, which adds to its appeal for families. Despite this, there were reports of service issues for disabled guests and suggestions that amenities should be more accessible. Elevator availability was another concern with mentions of maintenance and access problems.
In terms of services, the pool bar received positive feedback for its great service and overall, the property is highlighted as kid and family-friendly, making it a solid choice for those traveling with children and needing accommodations for disabilities. Nonetheless, some areas could benefit from improvements to enhance convenience and safety for all guests.
The pool area at the Holiday Inn Resort Orlando Suites - Waterpark by IHG, offers a mix of fun and frustration for guests. Guests frequently highlight the enjoyment their children experienced with the water slides, stating that the kids had a blast with the variety of slide options available. Many found the water slides to be fun and amazing, contributing to an enjoyable stay.
However, there were consistent issues noted regarding the maintenance and availability of the water slides. Instances of the slides being closed or not working properly were a common complaint. Additionally, some guests pointed out that the pool slides were worn out and the outdoor areas were somewhat dirty with large chunks of paint and overgrown areas compromising the experience.
While some guests loved the large pool area with its water slide options, others found the waterpark to be smaller than expected and lacking the comprehensive experience anticipated. The unavailability of clean towels and dirty hot tubs were additional points of concern.
Overall, the water slides at the resort provide a significant draw for families, especially for children, but the consistency in maintenance and cleanliness needs improvement to fully meet guest expectations.
Guests at 'Holiday Inn Resort Orlando Suites - Waterpark by IHG' generally seem to appreciate the heated pools, noting that they are especially enjoyable during colder weather conditions. Many reviews highlight the pleasant experience of the warm winter pool, the well-maintained heated pools and the fun water park amenities which include water slides. The heated pool and surrounding areas also receive positive remarks for cleanliness.
However, some guests encountered issues with the availability of heated pools, mentioning instances where the pool heaters were not functioning, which resulted in cold water that wasn't enjoyable, particularly for children. Additionally, the Oasis Pool’s occasional closure and the early shutting down of pool areas at 9 PM for quiet time were points of contention for some guests.
Despite some operational hiccups, such as pools running out of towels and sporadic maintenance problems, the heated pools seem to be a strong feature of the resort, providing a relaxing and enjoyable environment for many guests.
At the Holiday Inn Resort Orlando Suites - Waterpark, outdoor pools are a significant attraction for families. The pool and water slide areas are particularly popular among children, providing endless fun and making them a highlight of many stays. Multiple pools are available with some offering warmer water, which adds to the overall enjoyment. The pool areas generally receive positive feedback for being nice places to swim and relax, complemented by extended opening hours and additional activities like an arcade and paint-your-own pottery.
However, the cleanliness of the pool areas has received mixed reviews. While some guests appreciate the pools for being great and nicely maintained, others have noted issues with dirty water and lack of daily cleaning. Despite these hiccups, the appeal of the pool areas is undeniable, featuring heated options and accompanying amenities such as a pool bar and family activities. Although the main pool isn't heated and certain pools have been reported as sometimes crowded or not well-maintained, the resort still offers plenty of water-based fun to enhance any family getaway.
The water park at the Holiday Inn Resort Orlando Suites - Waterpark stands out as a major attraction, especially for families. Guests consistently highlight the fun and enjoyment their children experienced with many describing it as the highlight of their stay. Water slides and splash pads are frequently mentioned as fantastic features, providing endless entertainment for kids. Several guests appreciated the convenience of having the water park within the hotel premises, making it easy to access and a central part of their vacation experience.
However, some guests noted issues such as overcrowding, early closure times and occasional maintenance problems which marred their experience. There were also comments about parts of the water park being outdated or in need of repair. Despite these drawbacks, the overall sentiment remains positive with many families finding the water park a memorable and enjoyable aspect of their trip to Orlando. The combination of the water park with other on-site amenities like pools, food options and activities contributes to a fulfilling stay for families, even though some hoped for improvements in certain areas.
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Location
Guests frequently highlight the short drive to Disney World, SeaWorld and Orlando's downtown area, as being particularly advantageous. The proximity to various restaurants, shopping outlets and retail stores adds an extra layer of convenience, making it easy for visitors to dine out or enjoy some retail therapy without the need for extensive travel.
The resort's central location not only serves Disney-bound travelers but also those attending conferences or exploring other attractions in the area, like the Orlando Convention Center. The immediate surroundings include pools and waterparks, adding to the fun and providing more entertainment options right on the property.
Despite a few mentions of limited dining options within walking distance, the overwhelming consensus is that the hotel's location provides excellent access to the best of what Orlando has to offer. So, whether it's the theme parks, dining experiences or easy highway access, the location of Holiday Inn Resort Orlando Suites - Waterpark truly stands out as a major perk for its guests.
Breakfast
However, the high cost of breakfast was a recurring concern. Several guests found it overly expensive, especially considering similar hotels offer complimentary breakfast. Miscommunication about breakfast being included in the room rate led to dissatisfaction for some, who were surprised by additional charges. Despite kids eating for free with a paid adult meal, the overall cost for families was still seen as steep.
Some guests were disappointed with the basic taste of the breakfast, describing it as overpriced and not up to resort standards. There were occasional complaints about limited food options, cold food and empty food stations. Service issues were also mentioned with a few noting long lines and unprofessional behavior from the breakfast staff.
Overall, while the breakfast buffet has its fans, the common sentiment is that its high price does not always match the value or quality provided.
Dinner
However, the dining experience is marred by several notable downsides. Many reviews point out that the food can be overpriced for the quality offered with some dishes labeled as mediocre or basic. The buffet, in particular, receives criticism for its high cost without corresponding value. The prices across the board are often described as steep, leaving some guests feeling that the food is not worth the price.
Operational issues further detract from the dining experience. Guests noted that the variety of food options could be better with some restaurants not being open as often as advertised, leading to limited choices, especially after hours. There are also complaints about certain food items running out early and language barriers affecting service quality.
Despite these drawbacks, many guests find the on-site food options adequate, particularly the Mexican restaurant and sandwich shop. Ultimately, while the convenience and variety of the Marketplace are appreciated, the overall dining experience could be improved with better pricing, more consistent operation hours and higher food quality.
Rooms
However, several guests pointed out that some rooms were dated, had maintenance issues or differed from their online descriptions, suggesting the need for updates and better cleaning. Complaints included small room sizes, lack of proper amenities like towels and toiletries and specific issues such as broken fixtures, mold and unpleasant odors. Noise from thin walls and external construction also disrupted some stays. Despite these issues, the overall sentiment suggests that families find the suites accommodating and the room setups thoughtful for group travel.
Beds
However, some guests reported issues with cleanliness and maintenance. Complaints included bedding not being changed regularly, discomfort due to hard or old mattresses and issues with the pull-out sofa beds. There were also concerns about noisy bed frames and insufficient bedding, such as not enough blankets. A few guests noted the presence of bugs and dust, which affected their comfort negatively.
Overall, while many guests enjoyed a good night’s sleep on the comfortable beds, consistent reports on cleanliness and maintenance issues suggest there is room for improvement in these areas to enhance the overall guest experience.
Cleanliness
However, there were significant negative remarks indicating serious inconsistencies. Some areas, including rooms, bathrooms, hallways and elevators, were frequently reported as dirty with specific complaints about floors being particularly filthy. Instances of mold, dirty linens, old band aids in sheets, roaches and strong odors of marijuana and mildew were mentioned in several reviews. Guests also noted neglected housekeeping services with rooms often not being cleaned upon arrival or during their stay, unless specifically requested. This resulted in issues such as stained towels and bedding not being changed.
In summary, while the hotel does receive some favorable comments about cleanliness, widespread and severe complaints about dirt, lack of housekeeping and general wear and tear across the property suggest that the overall cleaning and maintenance standards might significantly fall short of expectations for many guests.
Staff
However, some reviews note areas for improvement, including instances of rude or inattentive behavior, poor customer service and language barriers with some staff members. Guests reported slow response times and long wait periods, particularly during check-in and when seeking assistance. Despite these challenges, numerous guests found the staff's overall friendliness and helpful attitude to be a significant positive aspect of their stay, often making up for other shortcomings at the hotel.
Wi-Fi
Pool
Although some guests note issues such as overcrowding and cleanliness concerns, there are plenty who appreciate the fun and convenience offered by the pool complex. Clean and refreshing water and well-maintained amenities enhance the stay for many visitors. There’s an additional pool and hot tub, adding to the variety and ensuring that there’s something for everyone to enjoy.
However, several reviews mention that the pool area sometimes lacks adequate seating, towels and could benefit from more frequent maintenance to address cleanliness and upkeep. The temperature of the pool water divided opinions with some guests finding it too cold, while others reported it being too warm. The pool heater’s inconsistent performance has been a recurring issue.
Pool operational hours, closing at 9pm, caused some discontent among guests who wished to enjoy the facilities later. Despite this, the evening pool activities were a hit, providing engaging entertainment.
In summary, while there are mixed reviews regarding maintenance, water temperature and overcrowding, the pool area at Holiday Inn Resort Orlando Suites – Waterpark is generally seen as a highlight of the resort. It offers enjoyable experiences for families with plenty of entertainment and relaxation opportunities, making it a popular choice among guests.
Family
Family-oriented amenities are abundant, making the environment welcoming and enjoyable for all ages. From spacious family rooms that can comfortably accommodate larger groups to specialized kid zones and entertainment like the laser games and gatorland show, the hotel offers something for everyone. Many families have expressed their satisfaction with the family-friendly atmosphere and the convenient location near Disney Springs, which adds an extra layer of excitement to the trip.
While there are some minor drawbacks, such as occasional maintenance issues with certain activities and the standard of food comparable to a cafeteria, the overall experience remains overwhelmingly positive. The hotel’s commitment to providing fun and engaging experiences for children is evident, making it a recommended choice for families seeking a vibrant and activity-rich getaway.
3 Star
However, the facilities themselves are dated and the hotel is in need of renovations. Some guests note that the rooms and bathrooms are not as clean as expected and issues like mold, broken drywall and minimal room sizes have been reported. Guests also mentioned the inconvenience of having housekeeping entering before checkout time and the subpar quality and high cost of food at the hotel’s food court.
Moreover, the hotel is seen as overpriced for its three-star rating with additional fees and unremarkable services contributing to this sentiment. Cleanliness in some areas, including the arcade and general upkeep, needs attention. Security personnel were noted as unfriendly and the overall atmosphere can feel disorganized with issues like out-of-order elevators and inadequate parking being frequently mentioned.
While the hotel has its positives, such as comfortable beds and clean pools, the value may not meet the expectations set by its price tag and there are calls for better maintenance and updates to improve the guest experience.
Accessible
The pool area is accessible and has seating options for physically challenged adults, although some improvements are needed, such as fixing the chair lift and ensuring better access ramps. However, there were mentions of a broken chair lift and a handicap access ramp potentially being blocked, which can pose inconveniences.
The hotel's location is advantageous, being close to Disney and other attractions, which adds to its appeal for families. Despite this, there were reports of service issues for disabled guests and suggestions that amenities should be more accessible. Elevator availability was another concern with mentions of maintenance and access problems.
In terms of services, the pool bar received positive feedback for its great service and overall, the property is highlighted as kid and family-friendly, making it a solid choice for those traveling with children and needing accommodations for disabilities. Nonetheless, some areas could benefit from improvements to enhance convenience and safety for all guests.
Pool Water Slide
However, there were consistent issues noted regarding the maintenance and availability of the water slides. Instances of the slides being closed or not working properly were a common complaint. Additionally, some guests pointed out that the pool slides were worn out and the outdoor areas were somewhat dirty with large chunks of paint and overgrown areas compromising the experience.
While some guests loved the large pool area with its water slide options, others found the waterpark to be smaller than expected and lacking the comprehensive experience anticipated. The unavailability of clean towels and dirty hot tubs were additional points of concern.
Overall, the water slides at the resort provide a significant draw for families, especially for children, but the consistency in maintenance and cleanliness needs improvement to fully meet guest expectations.
Heated Pool
However, some guests encountered issues with the availability of heated pools, mentioning instances where the pool heaters were not functioning, which resulted in cold water that wasn't enjoyable, particularly for children. Additionally, the Oasis Pool’s occasional closure and the early shutting down of pool areas at 9 PM for quiet time were points of contention for some guests.
Despite some operational hiccups, such as pools running out of towels and sporadic maintenance problems, the heated pools seem to be a strong feature of the resort, providing a relaxing and enjoyable environment for many guests.
Outdoor Pool
However, the cleanliness of the pool areas has received mixed reviews. While some guests appreciate the pools for being great and nicely maintained, others have noted issues with dirty water and lack of daily cleaning. Despite these hiccups, the appeal of the pool areas is undeniable, featuring heated options and accompanying amenities such as a pool bar and family activities. Although the main pool isn't heated and certain pools have been reported as sometimes crowded or not well-maintained, the resort still offers plenty of water-based fun to enhance any family getaway.
Water Park
However, some guests noted issues such as overcrowding, early closure times and occasional maintenance problems which marred their experience. There were also comments about parts of the water park being outdated or in need of repair. Despite these drawbacks, the overall sentiment remains positive with many families finding the water park a memorable and enjoyable aspect of their trip to Orlando. The combination of the water park with other on-site amenities like pools, food options and activities contributes to a fulfilling stay for families, even though some hoped for improvements in certain areas.
Yes, Holiday Inn Resort Orlando Suites - Waterpark by IHG has pool(s) that belong to one or more of the following categories: Heated Pool, Pool Water Slide, Outdoor Pool, Water Park.
No, a spa isn't available at Holiday Inn Resort Orlando Suites - Waterpark by IHG.
Yes, Holiday Inn Resort Orlando Suites - Waterpark by IHG welcomes dogs.
No, parking facilities aren't available at Holiday Inn Resort Orlando Suites - Waterpark by IHG.
Yes, Holiday Inn Resort Orlando Suites - Waterpark by IHG has a gym.
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