Universal's Cabana Bay Beach Resort
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Summary of reviewsUniversal's Cabana Bay Beach Resort enjoys a highly praised location, ideal for guests visiting Universal's theme parks. Conveniently situated close to the parks and Volcano Bay, the resort offers complimentary shuttle services and is within walking distance of attractions. The central location ensures easy access to dining, shopping and entertainment, simplifying the commute.
The resort's breakfast options are diverse and well-received with selections like waffles, pancakes and omelettes highlighted. While the Bayliner Diner offers convenience and good quality, some guests find breakfast expensive and lacking variety. Despite these occasional drawbacks, the breakfast remains popular for fueling up before a day at the parks.
Dinner experiences are mixed with many guests appreciating the variety and convenience of dining options, especially at the Bayliner Diner and poolside. However, some find the food pricey and quality inconsistent with occasional issues like long queues and cold food. Despite these challenges, the overall convenience and proximity to Universal parks are beneficial.
Rooms at the resort are spacious and clean, especially the family suites with separate living areas and kitchenettes. The retro-themed décor adds charm, although some rooms need updates. Generally, accommodations are comfortable with appreciated amenities like microwaves and fridges. Some guests note inconsistent housekeeping and noise issues, but the resort’s proximity to Universal parks enhances its appeal.
Cleanliness at the resort is generally well-regarded with many describing it as clean and well-maintained. Friendly housekeeping staff receive commendations, though some guests report issues like dusty rooms and poorly cleaned bathrooms. Despite occasional inconsistencies, the overall cleanliness is praised.
The friendly and proficient staff significantly enhance the guest experience, offering welcoming and accommodating service. The reception and front desk personnel are particularly praised, although there are occasional reports of slower service. Overall, the staff contribute to a positive and welcoming environment.
WiFi at the resort presents a mixed experience. While some guests find it strong and reliable, others report inconsistent and slow service. Coverage issues in common areas and certain rooms are also mentioned and the lack of complimentary WiFi for multiple devices is a noted inconvenience.
The gym facility receives generally positive feedback for its spaciousness and ample equipment, though maintenance issues and the absence of disinfectant wipes are noted. The gym’s integration with other hotel facilities adds to its appeal, making it a valued amenity.
The pool facilities are a standout feature with clean and well-maintained pools, a lazy river and a water slide. Families appreciate the child-friendly amenities and nightly poolside movies. While occasional overcrowding and maintenance issues are mentioned, guests generally find the pool experience enjoyable and great value for money.
Parking receives mixed feedback; while access is practical and secure, the cost is a common grievance. The daily rates are considered high and malfunctioning gates and confusing layout add to the frustration. Despite secure and ample parking, guests are often surprised by the additional expense.
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The resort's breakfast options are diverse and well-received with selections like waffles, pancakes and omelettes highlighted. While the Bayliner Diner offers convenience and good quality, some guests find breakfast expensive and lacking variety. Despite these occasional drawbacks, the breakfast remains popular for fueling up before a day at the parks.
Dinner experiences are mixed with many guests appreciating the variety and convenience of dining options, especially at the Bayliner Diner and poolside. However, some find the food pricey and quality inconsistent with occasional issues like long queues and cold food. Despite these challenges, the overall convenience and proximity to Universal parks are beneficial.
Rooms at the resort are spacious and clean, especially the family suites with separate living areas and kitchenettes. The retro-themed décor adds charm, although some rooms need updates. Generally, accommodations are comfortable with appreciated amenities like microwaves and fridges. Some guests note inconsistent housekeeping and noise issues, but the resort’s proximity to Universal parks enhances its appeal.
Cleanliness at the resort is generally well-regarded with many describing it as clean and well-maintained. Friendly housekeeping staff receive commendations, though some guests report issues like dusty rooms and poorly cleaned bathrooms. Despite occasional inconsistencies, the overall cleanliness is praised.
The friendly and proficient staff significantly enhance the guest experience, offering welcoming and accommodating service. The reception and front desk personnel are particularly praised, although there are occasional reports of slower service. Overall, the staff contribute to a positive and welcoming environment.
WiFi at the resort presents a mixed experience. While some guests find it strong and reliable, others report inconsistent and slow service. Coverage issues in common areas and certain rooms are also mentioned and the lack of complimentary WiFi for multiple devices is a noted inconvenience.
The gym facility receives generally positive feedback for its spaciousness and ample equipment, though maintenance issues and the absence of disinfectant wipes are noted. The gym’s integration with other hotel facilities adds to its appeal, making it a valued amenity.
The pool facilities are a standout feature with clean and well-maintained pools, a lazy river and a water slide. Families appreciate the child-friendly amenities and nightly poolside movies. While occasional overcrowding and maintenance issues are mentioned, guests generally find the pool experience enjoyable and great value for money.
Parking receives mixed feedback; while access is practical and secure, the cost is a common grievance. The daily rates are considered high and malfunctioning gates and confusing layout add to the frustration. Despite secure and ample parking, guests are often surprised by the additional expense.
Resort with Lazy River
Universal's Cabana Bay Beach Resort is the go-to destination for those in search of a unique and fun-packed vacation. Its retro theme harks back to the classic beach resorts of Florida from the mid-20th century, offering a distinctive and budget-friendly retreat suitable for both families and couples alike. A standout feature of the resort is the lazy river courtyard and pool, promising endless hours of sun-soaked entertainment. Among the resort's top attractions is the lazy river courtyard and pool, ensuring unlimited enjoyment under the sun. The pool is a sparkling oasis that's perfect for cooling off on a hot Florida day. But what really sets this pool apart is the winding lazy river that meanders through the courtyard. Guests can purchase river tubes and float along the gentle current taking in the vibrant scenery and soaking up the resort's laid-back vibe. The area also features a sand beach where guests can lounge in the sun and build sandcastles. The poolside Hideaway Bar & Grill serves up delicious drinks and snacks perfect for satisfying those mid-day cravings. For those looking to unwind after a day of fun in the sun the courtyard also features two fire pits and plenty of outdoor seating where guests can relax and enjoy the warm Florida evenings.
Resort Taking Steps Towards Sustainability
Resort for Honeymoon
Family Friendly Resort
Resort with Swimming Pool
Heated Pool Pool Water Slide Lazy River Outdoor Pool
Resort with Free Wi-Fi
Accessible Resort
Resort with Gym
3-Star Resort
Resort with Outdoor Pool
Resort with Pool Water Slide
Resort with Heated Pool
Guest Reviews
Universal's Cabana Bay Beach Resort boasts a highly praised location, making it ideal for visitors to Universal's theme parks. Situated conveniently close to the parks, guests enjoy easy access, whether opting for the complimentary shuttle service or a short walk. The resort's prime position next to Volcano Bay enhances its appeal with numerous reviews highlighting the seamless and quick access to the water park.
The central location also means guests can effortlessly reach Universal Studios and CityWalk, alongside benefitting from early park admissions. The property's proximity ensures that dining, shopping and entertainment options are within easy reach. Excellent transportation links, including frequent shuttle buses to the parks and CityWalk, further simplify the commute, eliminating the need for a rental car.
Families find the resort particularly suitable, appreciating the convenience and range of amenities available onsite. The retro-themed decor, cleanliness and the overall resort-like feel add to the enjoyable experience. Views of Volcano Bay and the ease of walking to various attractions consistently receive positive mentions. Overall, Cabana Bay Beach Resort stands out for its strategic location, making it a fantastic choice for those wanting to maximize their time at Universal's entertainment venues.
Universal's Cabana Bay Beach Resort offers a diverse range of breakfast options that many guests find delicious and reasonably priced. The selection includes popular items like waffles, French toast, pancakes and omelettes, which are often highlighted as standout choices. Many visitors appreciate the convenience of the Bayliner Diner, where breakfast is frequently enjoyed.
However, some reviews indicate that breakfast can be expensive and lacks variety with a few guests mentioning that the food can sometimes be cold by the time they reach their tables. There are also comments about the absence of complimentary breakfast, which is available at many other hotels.
Despite these occasional drawbacks, overall, the breakfast experience at Cabana Bay Beach Resort receives positive feedback for its good quality and range of options, making it a popular choice, especially for those looking to fuel up before heading to the nearby amusement parks. The proximity to various dining options and the ease of grabbing breakfast before a day full of activities make it a convenient choice for many guests.
Universal's Cabana Bay Beach Resort offers a wide range of dining experiences that received mixed feedback from guests. On the positive side, many appreciated the great variety of food options available, especially at the Bayliner Diner. The diner stood out for its convenience and family-friendly atmosphere with dishes like bacon chicken pasta receiving particular praise. Guests often mentioned the food as delicious and the chefs as helpful and excellent. The availability of dining options at the pool and the addition of a Starbucks were also well-received.
However, some guests found the food to be expensive and the value for money lacking. There were several comments about the food being overpriced and the quality inconsistent. The fast-food style dining was viewed as acceptable for short stays but not ideal for extended visits. Additionally, complaints were made about long queues, the food being cold and the dining area appearing messy at times. Healthy food options and vegetarian choices were reportedly limited. Despite these drawbacks, the proximity to Universal parks and the overall convenience of on-site dining were beneficial features for many visitors.
In summary, while the resort offers a diverse range of dining choices that cater well to families and provide convenience, guests should be prepared for potentially high costs and variable food quality.
Universal's Cabana Bay Beach Resort offers a variety of room options, particularly well-suited for families. Guests frequently appreciate the spacious and clean accommodations, especially those in family suites which come with separate living areas and kitchenettes. The retro 50s-60s décor adds a nostalgic charm, aligning well with the overall theme of the resort. However, some rooms are described as a bit basic and in need of updates.
Cleanliness is generally of a good standard, though there are occasional reports of subpar housekeeping, including dusty areas and poorly cleaned bathrooms. The rooms tend to be very comfortable with many guests noting the ample space and comfort of the beds. Some suites, however, are reported to be on the smaller side for larger families.
Various in-room amenities such as microwaves, small fridges and coffee makers are valued by guests. The resort's proximity to Universal parks and the convenience of a shuttle service make it an attractive option for visitors. Nevertheless, some amenities like poolside bars and room service are occasionally missing or unavailable, which has led to some disappointment.
Guests have mixed feelings about the views from their rooms with some enjoying vistas of Volcano Bay or the pool area, while others are less satisfied with views of parking lots or undergoing maintenance. Noise can also be an issue in certain locations within the resort.
In summary, Universal's Cabana Bay Beach Resort offers a generally pleasant and themed stay with spacious and clean rooms, although some units could benefit from updates and better housekeeping. Families will find the facility adequate for a comfortable stay, especially with its proximity to the Universal parks, despite a few drawbacks related to room amenities and views.
At Universal's Cabana Bay Beach Resort, guests have shared mixed experiences regarding the comfort of the beds. While many guests highlighted the comfortable and even super comfy beds, noting that they were well-maintained and provided a good night's sleep, others had less favorable experiences. Some guests found the beds too soft or sagging, which contributed to a less restful sleep. There were also mentions of issues with bed size with some finding the main beds too small for two people to share comfortably.
A recurring theme in the reviews was the need for additional or better-quality pillows and blankets with some guests mentioning that the pillows were uncomfortable or in poor condition. Sofa beds often received negative feedback for being uncomfortable or old.
Despite these concerns, many guests still appreciated the cleanliness and overall comfort of the rooms, aligning with the resort's good value for money. While improvements to bedding and mattress quality could enhance the guest experience, the resort remains a popular choice for many visitors.
Universal's Cabana Bay Beach Resort generally receives favorable reviews for its cleanliness. Many guests describe the rooms as clean, comfortable and well-maintained with some noting that the resort as a whole is meticulously clean and beautifully maintained. The friendly housekeeping staff receives commendations for keeping rooms and common areas tidy and guests appreciate the clean pools and well-kept grounds.
However, a few reviews mention areas needing improvement. Some guests reported issues such as black mold in showers, dusty rooms and sporadic housekeeping services. There were also mentions of dirty bed sheets, hair on carpets and ants in rooms. Common areas, including hallways and pool areas, occasionally received criticisms for cleanliness with specific complaints about overflowing garbage cans and left-behind pool towels.
Despite these issues, many reviews praise the property’s cleanliness, describing it as spotless, extremely clean and well-maintained. A few reviews pointed out that cleanliness could be inconsistent, but the overall impression is that Universal's Cabana Bay Beach Resort maintains a high standard of hygiene and cleanliness with a well-kept and efficient environment that guests appreciate.
Universal's Cabana Bay Beach Resort hosts an overwhelmingly friendly and proficient staff, contributing significantly to a pleasant guest experience. Upon arrival, guests are welcomed warmly with amiable and accommodating service. The employees are noted for being super friendly, always offering help and maintaining a positive demeanor. The reception and front desk personnel are particularly praised for their energy, helpfulness and professionalism, even if occasionally some staff can be slow or unhelpful.
Throughout their stay, guests found the house cleaning crew to be diligent and friendly, ensuring rooms are kept in good condition. The attentive lifeguards and helpful front desk staff also enhance the overall experience, particularly for families with young children.
Overall, the resort staff is seen as a cornerstone to the positive atmosphere at the hotel, consistently friendly, helpful and approachable, ensuring guests feel well cared for throughout their stay. While there are instances of less favorable interactions, the prevailing sentiment highlights a team committed to excellent service and a welcoming environment.
Universal's Cabana Bay Beach Resort presents a mixed experience when it comes to WiFi. For many guests, WiFi was strong and maintained good signal throughout their stay with some even claiming it to be the best they have encountered in a hotel setting. The lobby area seems to reliably offer WiFi access, which is appreciated.
However, there are numerous reports of inconsistent and poor WiFi service with many guests finding it difficult to connect or experiencing slow speeds. Coverage issues in common areas and certain rooms were also reported and some guests mentioned encountering frequent disconnections. Additionally, no complimentary WiFi is offered and service appears limited to one device at times. There were also instances where cell phone service was described as poor inside the hotel.
Front desk assistance for WiFi issues is minimal, directing guests to contact a third party, which can be inconvenient. Overarching feedback suggests that while Cabana Bay Beach Resort offers WiFi, improvements are needed for a more reliable and consistent internet experience.
The gym facility at Universal's Cabana Bay Beach Resort has garnered a range of opinions from guests with overall impressions leaning positively. Many reviewers have emphasized the gym's spaciousness and ample equipment, describing it as large, well-appointed and well-equipped. The fitness center has been praised for having a good selection of cardio machines and free weights, providing a convenient workout option during a stay.
However, there are comments regarding areas for improvement. Some guests noted maintenance issues, such as a torn treadmill belt, broken foot straps on cardio bikes and non-functional machines. A few reviewers mentioned the absence of disinfectant wipes to clean the equipment and a desire for the gym to open earlier than 6am. Despite these critiques, many guests found the gym to be a nice addition to the hotel amenities, contributing positively to their overall experience.
The gym's integration with other hotel facilities like the bars and bowling alley also adds to its appeal, offering a holistic approach to leisure and fitness. While the gym's condition and equipment received positive feedback, some guests feel that more attention to maintenance and cleanliness could enhance the experience further. Overall, the gym at Universal's Cabana Bay Beach Resort stands out as a valuable and appreciated feature for guests seeking to maintain their fitness routine while traveling.
Universal's Cabana Bay Beach Resort boasts a range of impressive pool facilities that have delighted many visitors. The resort features several expansive pools, including two large pools, heated options, a lazy river and a thrilling water slide. Guests frequently compliment the cleanliness and temperature of the water, describing the pools as very clean, safe and comfortable. The pool areas are not just vast but also beautifully designed, providing a great environment for relaxation and fun.
The lazy river often stands out as a crowd favorite, adding an extra layer of enjoyment to the aquatic experience. Families particularly appreciate the child-friendly amenities such as the water slide and nightly poolside movies, which keep both kids and adults entertained for hours.
Availability of seating around the pools is generally ample and the atmosphere is lively yet conducive to winding down after a day at the nearby Universal parks. The resort also ensures safety with lifeguards, which many guests find reassuring.
However, some reviews mention minor issues such as occasional overcrowding, especially at night and areas in need of more shade. While the pool towels are usually well-stocked, there have been instances of shortages. Some maintenance problems, like broken tiles and unclean lazy river sections, have been flagged but do not seem to overshadow the overall positive experiences.
Despite a few hiccups like closures for maintenance or inclement weather, most guests seem to find the pool experience at Cabana Bay Beach Resort to be a standout feature of their stay, often praising the facilities as great value for money.
Guests at Universal's Cabana Bay Beach Resort have shared mixed feedback about the parking facilities. On the positive side, many guests noted the practical and easy access to parking with ample space and close proximity to rooms. The parking area was described as clean and efficiently managed with secure and patrolled zones giving a sense of safety.
However, there were numerous grievances about the costs with many pointing out that parking was not free and the daily rates—frequently mentioned around $19-$20—were unexpectedly high and added a significant extra expense to their stay. Visitors also expressed frustration with the malfunctioning parking gates, cumbersome key card access and confusing layout. This, combined with the crowded lots and difficulties in finding spots, led to overall dissatisfaction with the parking experience. Issues such as long lines to exit the parking lot and inconsistent key card functionality further compounded the negative impressions.
In conclusion, while the location and availability of parking spots were appreciated, the high fees and operational challenges left many guests dissatisfied with the parking situation at this resort.
Universal's Cabana Bay Beach Resort is truly a paradise for families, offering a wide range of activities that ensure everyone, especially kids, has an unforgettable experience. Families can enjoy the large property with plenty of options for fun, including pools, a lazy river, arcades and a bowling alley. The pool area is a highlight with kids and adults alike appreciating the floats and the relaxing lazy river.
The resort’s family-friendly atmosphere makes it a perfect escape for family vacations, providing numerous family-friendly amenities and activities. Nightly movies by the pool are a hit among families and character appearances, like King Julian, delight the younger guests. The resort also caters to various family sizes with large suites and spacious rooms designed to accommodate everyone comfortably.
Children will love the resort's kid-friendly features and activities available both in the lobby and throughout the property. There are plenty of options for children’s enjoyment, including game rooms and child-friendly food options. The overall environment is clean, reliable and exudes a fun, fairytale-like demeanor, making it a quintessential vacation spot for families.
With excellent amenities and a vibrant, family-friendly atmosphere, Cabana Bay Beach Resort ensures that families have everything they need for a perfect holiday. Whether it's a family of four or larger, this resort provides ample space and activities for all ages to enjoy, making it an ideal destination for a family getaway.
Universal's Cabana Bay Beach Resort stands out with its commendable efforts in accessibility, making it a convenient choice for guests with disabilities. The property's thoughtful structure ensures that most areas are easy to navigate and the facilities are generally accessible. Particularly noteworthy is the straightforward access to key attractions, including Universal Studios Florida and Islands of Adventure, via a free shuttle service. The resort's proximity to shopping, dining and the easy-to-walk pathways to CityWalk and Volcano Bay only add to its accessibility appeal.
Guests appreciated the wheelchair-accessible rooms and the availability of access ramps, making mobility within the resort less cumbersome. The pool area is designed to be accessible for guests of all ages, which is a huge plus for families. However, some reviews highlighted areas in need of improvement, such as more accessible parking and better-coordinated internal transportation. Instances of difficulty navigating signage and some inoperable handicapped facilities were also mentioned.
While the rooms were clean and generally accessible, there were criticisms regarding the accessibility of some handicapped shower setups and disabled rooms being located far from main activities and bus stops. Access to amenities and other services was quite good overall, contributing to the resort’s reputation as a family-friendly and easily navigable destination.
Universal's Cabana Bay Beach Resort offers a pool experience that's particularly beloved by families, especially due to the exciting water slide features. Guests have highlighted how much their children enjoyed the slides, describing them as great fun and a blast. The resort boasts two large pools and a lazy river, adding to the kid-friendly atmosphere. While one of the pools features a smaller slide, the overall waterpark area is well-received by young visitors. Reviews reflect that kids were noticeably excited about the slides and many guests found the water slides to be a fun and engaging activity.
There were mentions of the pool water slide being closed at times and parts of the waterpark area occasionally required maintenance, such as painting or fixing the waterfalls in the lazy river. Some guests also wished for longer operational hours for the lazy river and slides. Despite these occasional inconveniences, the water slides remain a highlight of the resort's pool amenities, contributing to a memorable and enjoyable experience for families.
Universal's Cabana Bay Beach Resort offers a captivating lazy river experience that has garnered praise from many guests. Described as relaxing, fun and fantastic, the lazy river is often highlighted as a significant feature of the resort. The area is generally well-maintained with cleanliness noted as a priority. Several reviewers loved the presence of lifeguards and found the environment both kid-friendly and enjoyable for adults. The heated lazy river is often mentioned as particularly nice, making it a year-round attraction.
However, some guests have mentioned occasional issues with the cleanliness and maintenance of the lazy river, including instances of debris and times when it was closed or under renovation. The availability of tubes for floating in the lazy river is another point of contention, as guests must pay an additional fee for them and some would like to see more tube options provided. Despite these occasional setbacks, the lazy river is frequently described as a highlight of the stay with many visitors expressing their enjoyment and noting that it significantly enhances their resort experience.
Universal's Cabana Bay Beach Resort boasts multiple heated pools and a fun lazy river, making it a hit among guests looking for a comfortable swimming experience. The warm water temperatures are particularly appreciated, especially during cooler evenings and off-season visits. The outdoor heated pools and lazy river are frequently praised with many guests finding them terrific and fantastic.
The resort's pool area is described as nice and the heated pool option is highlighted as very convenient. Though there are occasional comments about the water being slightly cold and a desire for more heated pool options, the overall sentiment remains positive. The facilities appear well-maintained and clean with a correct temperature setting for the season. However, the pool area can get crowded with some guests noting a shortage of available chairs.
In general, the combination of heated amenities and enjoyable water features at Universal's Cabana Bay Beach Resort contributes to a pleasant and relaxing experience for visitors.
Universal's Cabana Bay Beach Resort boasts an impressive array of outdoor pool amenities that cater to all ages. The expansive pool area is widely praised for its cleanliness and maintenance with many guests noting that the waters are warm and inviting. The resort features multiple pools, including a very big pool and a pool with a slide, which are particularly popular among families and kids. The lazy river also stands out as a favorite, offering a relaxing experience that many guests delight in.
Adding to the poolside experience, the resort provides well-stocked towels and ample seating, ensuring no issues finding a spot to lounge. Evening activities around the pool, such as watching movies at the outdoor cinema and roasting s'mores at the fire pits, add a unique charm to the stay.
While the pool area is admired for its space and amenities, it can get busy and some negative feedback mentions instances of the poolside being dirty and occasional maintenance issues. However, most find the pool areas favorable, highlighting the welcoming ambiance with features like splash pools for kids and extended pool hours for late-night swims.
In summary, Cabana Bay Beach Resort offers a vibrant and family-friendly pool environment where guests can enjoy a range of activities and amenities, making it a noteworthy aspect of their stay.
Universal's Cabana Bay Beach Resort offers a romantic and cozy setting that has been praised by guests as an ideal spot for honeymooners. The retro theme adds a unique and nostalgic ambiance and the cozy themed rooms contribute to a perfect honeymoon experience. Being in close proximity to Universal Studios is an added convenience for guests. However, details regarding specific honeymoon packages were not mentioned by the reviewers.
Location Show Map
Location
The central location also means guests can effortlessly reach Universal Studios and CityWalk, alongside benefitting from early park admissions. The property's proximity ensures that dining, shopping and entertainment options are within easy reach. Excellent transportation links, including frequent shuttle buses to the parks and CityWalk, further simplify the commute, eliminating the need for a rental car.
Families find the resort particularly suitable, appreciating the convenience and range of amenities available onsite. The retro-themed decor, cleanliness and the overall resort-like feel add to the enjoyable experience. Views of Volcano Bay and the ease of walking to various attractions consistently receive positive mentions. Overall, Cabana Bay Beach Resort stands out for its strategic location, making it a fantastic choice for those wanting to maximize their time at Universal's entertainment venues.
Breakfast
However, some reviews indicate that breakfast can be expensive and lacks variety with a few guests mentioning that the food can sometimes be cold by the time they reach their tables. There are also comments about the absence of complimentary breakfast, which is available at many other hotels.
Despite these occasional drawbacks, overall, the breakfast experience at Cabana Bay Beach Resort receives positive feedback for its good quality and range of options, making it a popular choice, especially for those looking to fuel up before heading to the nearby amusement parks. The proximity to various dining options and the ease of grabbing breakfast before a day full of activities make it a convenient choice for many guests.
Dinner
However, some guests found the food to be expensive and the value for money lacking. There were several comments about the food being overpriced and the quality inconsistent. The fast-food style dining was viewed as acceptable for short stays but not ideal for extended visits. Additionally, complaints were made about long queues, the food being cold and the dining area appearing messy at times. Healthy food options and vegetarian choices were reportedly limited. Despite these drawbacks, the proximity to Universal parks and the overall convenience of on-site dining were beneficial features for many visitors.
In summary, while the resort offers a diverse range of dining choices that cater well to families and provide convenience, guests should be prepared for potentially high costs and variable food quality.
Rooms
Cleanliness is generally of a good standard, though there are occasional reports of subpar housekeeping, including dusty areas and poorly cleaned bathrooms. The rooms tend to be very comfortable with many guests noting the ample space and comfort of the beds. Some suites, however, are reported to be on the smaller side for larger families.
Various in-room amenities such as microwaves, small fridges and coffee makers are valued by guests. The resort's proximity to Universal parks and the convenience of a shuttle service make it an attractive option for visitors. Nevertheless, some amenities like poolside bars and room service are occasionally missing or unavailable, which has led to some disappointment.
Guests have mixed feelings about the views from their rooms with some enjoying vistas of Volcano Bay or the pool area, while others are less satisfied with views of parking lots or undergoing maintenance. Noise can also be an issue in certain locations within the resort.
In summary, Universal's Cabana Bay Beach Resort offers a generally pleasant and themed stay with spacious and clean rooms, although some units could benefit from updates and better housekeeping. Families will find the facility adequate for a comfortable stay, especially with its proximity to the Universal parks, despite a few drawbacks related to room amenities and views.
Beds
A recurring theme in the reviews was the need for additional or better-quality pillows and blankets with some guests mentioning that the pillows were uncomfortable or in poor condition. Sofa beds often received negative feedback for being uncomfortable or old.
Despite these concerns, many guests still appreciated the cleanliness and overall comfort of the rooms, aligning with the resort's good value for money. While improvements to bedding and mattress quality could enhance the guest experience, the resort remains a popular choice for many visitors.
Cleanliness
However, a few reviews mention areas needing improvement. Some guests reported issues such as black mold in showers, dusty rooms and sporadic housekeeping services. There were also mentions of dirty bed sheets, hair on carpets and ants in rooms. Common areas, including hallways and pool areas, occasionally received criticisms for cleanliness with specific complaints about overflowing garbage cans and left-behind pool towels.
Despite these issues, many reviews praise the property’s cleanliness, describing it as spotless, extremely clean and well-maintained. A few reviews pointed out that cleanliness could be inconsistent, but the overall impression is that Universal's Cabana Bay Beach Resort maintains a high standard of hygiene and cleanliness with a well-kept and efficient environment that guests appreciate.
Staff
Throughout their stay, guests found the house cleaning crew to be diligent and friendly, ensuring rooms are kept in good condition. The attentive lifeguards and helpful front desk staff also enhance the overall experience, particularly for families with young children.
Overall, the resort staff is seen as a cornerstone to the positive atmosphere at the hotel, consistently friendly, helpful and approachable, ensuring guests feel well cared for throughout their stay. While there are instances of less favorable interactions, the prevailing sentiment highlights a team committed to excellent service and a welcoming environment.
Wi-Fi
However, there are numerous reports of inconsistent and poor WiFi service with many guests finding it difficult to connect or experiencing slow speeds. Coverage issues in common areas and certain rooms were also reported and some guests mentioned encountering frequent disconnections. Additionally, no complimentary WiFi is offered and service appears limited to one device at times. There were also instances where cell phone service was described as poor inside the hotel.
Front desk assistance for WiFi issues is minimal, directing guests to contact a third party, which can be inconvenient. Overarching feedback suggests that while Cabana Bay Beach Resort offers WiFi, improvements are needed for a more reliable and consistent internet experience.
Gym
However, there are comments regarding areas for improvement. Some guests noted maintenance issues, such as a torn treadmill belt, broken foot straps on cardio bikes and non-functional machines. A few reviewers mentioned the absence of disinfectant wipes to clean the equipment and a desire for the gym to open earlier than 6am. Despite these critiques, many guests found the gym to be a nice addition to the hotel amenities, contributing positively to their overall experience.
The gym's integration with other hotel facilities like the bars and bowling alley also adds to its appeal, offering a holistic approach to leisure and fitness. While the gym's condition and equipment received positive feedback, some guests feel that more attention to maintenance and cleanliness could enhance the experience further. Overall, the gym at Universal's Cabana Bay Beach Resort stands out as a valuable and appreciated feature for guests seeking to maintain their fitness routine while traveling.
Pool
The lazy river often stands out as a crowd favorite, adding an extra layer of enjoyment to the aquatic experience. Families particularly appreciate the child-friendly amenities such as the water slide and nightly poolside movies, which keep both kids and adults entertained for hours.
Availability of seating around the pools is generally ample and the atmosphere is lively yet conducive to winding down after a day at the nearby Universal parks. The resort also ensures safety with lifeguards, which many guests find reassuring.
However, some reviews mention minor issues such as occasional overcrowding, especially at night and areas in need of more shade. While the pool towels are usually well-stocked, there have been instances of shortages. Some maintenance problems, like broken tiles and unclean lazy river sections, have been flagged but do not seem to overshadow the overall positive experiences.
Despite a few hiccups like closures for maintenance or inclement weather, most guests seem to find the pool experience at Cabana Bay Beach Resort to be a standout feature of their stay, often praising the facilities as great value for money.
Parking
However, there were numerous grievances about the costs with many pointing out that parking was not free and the daily rates—frequently mentioned around $19-$20—were unexpectedly high and added a significant extra expense to their stay. Visitors also expressed frustration with the malfunctioning parking gates, cumbersome key card access and confusing layout. This, combined with the crowded lots and difficulties in finding spots, led to overall dissatisfaction with the parking experience. Issues such as long lines to exit the parking lot and inconsistent key card functionality further compounded the negative impressions.
In conclusion, while the location and availability of parking spots were appreciated, the high fees and operational challenges left many guests dissatisfied with the parking situation at this resort.
Family
The resort’s family-friendly atmosphere makes it a perfect escape for family vacations, providing numerous family-friendly amenities and activities. Nightly movies by the pool are a hit among families and character appearances, like King Julian, delight the younger guests. The resort also caters to various family sizes with large suites and spacious rooms designed to accommodate everyone comfortably.
Children will love the resort's kid-friendly features and activities available both in the lobby and throughout the property. There are plenty of options for children’s enjoyment, including game rooms and child-friendly food options. The overall environment is clean, reliable and exudes a fun, fairytale-like demeanor, making it a quintessential vacation spot for families.
With excellent amenities and a vibrant, family-friendly atmosphere, Cabana Bay Beach Resort ensures that families have everything they need for a perfect holiday. Whether it's a family of four or larger, this resort provides ample space and activities for all ages to enjoy, making it an ideal destination for a family getaway.
Accessible
Guests appreciated the wheelchair-accessible rooms and the availability of access ramps, making mobility within the resort less cumbersome. The pool area is designed to be accessible for guests of all ages, which is a huge plus for families. However, some reviews highlighted areas in need of improvement, such as more accessible parking and better-coordinated internal transportation. Instances of difficulty navigating signage and some inoperable handicapped facilities were also mentioned.
While the rooms were clean and generally accessible, there were criticisms regarding the accessibility of some handicapped shower setups and disabled rooms being located far from main activities and bus stops. Access to amenities and other services was quite good overall, contributing to the resort’s reputation as a family-friendly and easily navigable destination.
Pool Water Slide
There were mentions of the pool water slide being closed at times and parts of the waterpark area occasionally required maintenance, such as painting or fixing the waterfalls in the lazy river. Some guests also wished for longer operational hours for the lazy river and slides. Despite these occasional inconveniences, the water slides remain a highlight of the resort's pool amenities, contributing to a memorable and enjoyable experience for families.
Lazy River
However, some guests have mentioned occasional issues with the cleanliness and maintenance of the lazy river, including instances of debris and times when it was closed or under renovation. The availability of tubes for floating in the lazy river is another point of contention, as guests must pay an additional fee for them and some would like to see more tube options provided. Despite these occasional setbacks, the lazy river is frequently described as a highlight of the stay with many visitors expressing their enjoyment and noting that it significantly enhances their resort experience.
Heated Pool
The resort's pool area is described as nice and the heated pool option is highlighted as very convenient. Though there are occasional comments about the water being slightly cold and a desire for more heated pool options, the overall sentiment remains positive. The facilities appear well-maintained and clean with a correct temperature setting for the season. However, the pool area can get crowded with some guests noting a shortage of available chairs.
In general, the combination of heated amenities and enjoyable water features at Universal's Cabana Bay Beach Resort contributes to a pleasant and relaxing experience for visitors.
Outdoor Pool
Adding to the poolside experience, the resort provides well-stocked towels and ample seating, ensuring no issues finding a spot to lounge. Evening activities around the pool, such as watching movies at the outdoor cinema and roasting s'mores at the fire pits, add a unique charm to the stay.
While the pool area is admired for its space and amenities, it can get busy and some negative feedback mentions instances of the poolside being dirty and occasional maintenance issues. However, most find the pool areas favorable, highlighting the welcoming ambiance with features like splash pools for kids and extended pool hours for late-night swims.
In summary, Cabana Bay Beach Resort offers a vibrant and family-friendly pool environment where guests can enjoy a range of activities and amenities, making it a noteworthy aspect of their stay.
Honeymoon
Yes, Universal's Cabana Bay Beach Resort has pool(s) that belong to one or more of the following categories: Heated Pool, Pool Water Slide, Outdoor Pool, Lazy River.
No, a spa isn't available at Universal's Cabana Bay Beach Resort.
No, Universal's Cabana Bay Beach Resort doesn't allow dogs.
No, parking facilities aren't available at Universal's Cabana Bay Beach Resort.
Yes, Universal's Cabana Bay Beach Resort has a gym.
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