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Summary of reviewsThe APA Hotel & Resort Osaka Umeda-eki Tower is highly praised for its excellent location in the heart of Osaka's Umeda district. With close proximity to major transport hubs like Osaka Station and Umeda Station, guests find it convenient to explore attractions such as Dotonbori and Universal Studios. The surrounding neighborhood is vibrant and rich with dining, shopping and leisure options, enhancing the overall convenience for travelers.
The breakfast at the hotel receives commendations for its wide variety of both Japanese and Western dishes, along with the quality and flavor of the food. The buffet is well-received for offering a relaxed morning experience with extended breakfast hours. While some guests note the breakfast may feel sparse to Western preferences and slightly pricey, the extensive selection and overall taste add significant value.
Dining options within and around the hotel offer a wide range of culinary delights. There are numerous restaurants, cafes and bars in and around the hotel, including a rooftop restaurant that provides a relaxed atmosphere and panoramic city views. The surrounding area is populated with diverse restaurants and pubs, ensuring guests can easily enjoy a rich dining experience without venturing far. Some minor drawbacks include occasional lukewarm food and confusing restaurant hours, but the dining scene remains a positive aspect overall.
Rooms at APA Hotel & Resort Osaka Umeda-eki Tower, while compact, are clean, functional and equipped with modern amenities such as large smart TVs, refrigerators and comprehensive toiletries. The clever use of space and spectacular city views from higher floors add to guest satisfaction. Although the room size may feel cramped for families or taller individuals, the thoughtful design and cleanliness ensure a comfortable stay.
Cleanliness is a standout feature with consistent praise for well-maintained rooms and public areas. The housekeeping staff are highly commended for their thorough work, despite some guests noting they appeared stressed.
The hotel's staff receive high marks for their helpfulness, friendliness and efficiency. Guests appreciate the staff's proficiency in English and their quick, courteous service. Minor inconsistencies in service levels and occasional stress among staff members were noted but did not significantly detract from the overall positive perception.
The free Wi-Fi is generally effective in the rooms, providing fast and reliable connections ideal for streaming. However, connectivity issues occasionally arise, particularly in public areas and during peak times, which some guests find frustrating.
The spa and public bath facilities are highly praised with spacious and clean amenities contributing to a relaxing and enjoyable stay. The rooftop pool, while only available in the summer months, offers spectacular views and is considered a valuable addition despite the extra cost.
The gym, though well-maintained and functional, charges an additional fee which some guests find inconvenient. Other facilities such as the rooftop pool, family rooms and public bath areas further enhance the guest experience.
Though parking availability onsite can be limited, the hotel provides convenient taxi services and alternative parking options nearby, adding to its accessibility.
Overall, APA Hotel & Resort Osaka Umeda-eki Tower is lauded for its prime location, comprehensive amenities and attentive service, making it a solid choice for both business and leisure travelers visiting Osaka. Its cleanliness, convenient dining options and relaxing spa facilities notably enrich the guest experience. Show more
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Categories
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Hotel with Free Wi-Fi
Hotel with Parking
Accessible Hotel
Hotel with Gym
3-Star Hotel
Hotel with Outdoor Pool
Room Types
Standard Room (1 Adult) - Sky Floor - Non-SmokingThe double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The double room offers air conditioning, an electric kettle, a carpeted floor, yukata and a flat-screen TV. The unit has 1 bed.
Standard Room (2 Adult) - Sky Floor - Non-SmokingThe double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The double room provides air conditioning, an electric kettle, a carpeted floor, yukata and a flat-screen TV. The unit offers 1 bed.
Standard Twin Room - Non-SmokingThe twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. This twin room is air-conditioned and has a flat-screen TV, an electric kettle, a carpeted floor and yukata. The unit has 2 beds.
Triple Room - Non-SmokingThe triple room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. This triple room is air-conditioned and features a flat-screen TV, an electric kettle, a carpeted floor and yukata. The unit offers 3 beds.
Connecting Double Room - Sky Floor - Non-SmokingThe quadruple room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned quadruple room offers a flat-screen TV, an electric kettle, a carpeted floor and yukata. The unit offers 2 beds.
Connecting Twin Room - Non-SmokingThe quadruple room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The quadruple room provides air conditioning, an electric kettle, a carpeted floor, yukata, as well as a flat-screen TV. The unit offers 4 beds.
Standard Room (1 Adult) - Non-SmokingThe double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The double room provides air conditioning, an electric kettle, a carpeted floor, yukata and a flat-screen TV. The unit offers 1 bed.
Standard Room (2 Adult) - Non-SmokingThe double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The double room features air conditioning, an electric kettle, a carpeted floor, yukata and a flat-screen TV. The unit has 1 bed.
Standard Room (1 Adult) - No View - Non-SmokingThe double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned double room features a flat-screen TV, an electric kettle, a carpeted floor and yukata. The unit has 1 bed.
Standard Room (2 Adult) - No View - Non-SmokingThe double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The double room features air conditioning, an electric kettle, a carpeted floor, yukata, as well as a flat-screen TV. The unit has 1 bed.
Standard Room (1 Adult) - No View - SmokingThe double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The double room offers air conditioning, an electric kettle, a carpeted floor, yukata, as well as a flat-screen TV. The unit offers 1 bed.
Standard Room (2 Adult) - No View - SmokingThe double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned double room features a flat-screen TV, an electric kettle, a carpeted floor and yukata. The unit has 1 bed.
Standard Twin Room - Sky Floor - Non-SmokingThe twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The twin room features air conditioning, an electric kettle, a carpeted floor, yukata and a flat-screen TV. The unit has 2 beds.
Triple Room - Sky Floor - Non-SmokingThe triple room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The triple room provides air conditioning, an electric kettle, a carpeted floor, yukata, as well as a flat-screen TV. The unit offers 3 beds.
Connecting Twin Room - Sky Floor - Non-SmokingThe quadruple room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned quadruple room offers a flat-screen TV, an electric kettle, a carpeted floor and yukata. The unit has 4 beds.
Deluxe Twin Room - Top Floor - Non-SmokingThe twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The twin room provides air conditioning, an electric kettle, a carpeted floor, yukata, as well as a flat-screen TV. The unit offers 2 beds.
Suite Room - Top Floor - Non-SmokingThis suite is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The suite offers air conditioning, an electric kettle, a carpeted floor, yukata and a flat-screen TV. The unit offers 2 beds.
Wide Twin Room - Non-SmokingThe twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The twin room features air conditioning, an electric kettle, a carpeted floor, yukata, as well as a flat-screen TV. The unit has 2 beds.
Wide Twin Room - SmokingThe twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The twin room offers air conditioning, an electric kettle, a carpeted floor, yukata and a flat-screen TV. The unit has 2 beds.
Wide Twin Room - Sky Floor - Non-SmokingThe twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The twin room provides air conditioning, an electric kettle, a carpeted floor, yukata and a flat-screen TV. The unit offers 2 beds.
Family Twin Room - Non-SmokingThe family room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The family room offers air conditioning, an electric kettle, a carpeted floor, yukata and a flat-screen TV. The unit has 2 beds.
Family Twin Room - Sky Floor - Non-SmokingThe family room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned family room features a flat-screen TV, an electric kettle, a carpeted floor and yukata. The unit has 2 beds.
King RoomThe double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The double room offers air conditioning, an electric kettle, a carpeted floor, yukata, as well as a flat-screen TV. The unit has 1 bed.
Twin Room - Disability AccessThe twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The twin room offers air conditioning, an electric kettle, a carpeted floor, yukata and a flat-screen TV. The unit has 2 beds.
Guest Reviews
Location
The favorable location of APA Hotel & Resort Osaka Umeda-eki Tower is a prominent highlight in numerous guest reviews. Strategically situated, the hotel is just a short walk from major transport hubs such as Osaka Station and Umeda Station, making it convenient for accessing public transportation and exploring attractions like Dotonbori and Universal Studios. Guests appreciate its central position in Umeda, surrounded by an array of restaurants, bars, malls and shopping streets, ensuring that everything from dining to leisure is within easy reach. The vicinity to multiple subway lines adds to the convenience, allowing easy travel across Osaka. Reviewers also mention the on-site facilities, such as the artificial hot spring and dining options, as valuable additions that complement the prime location. Overall, the hotel's placement in the heart of the city, combined with its proximity to key transport links and local amenities, provides an excellent base for both business and leisure travelers in Osaka.
Breakfast
The breakfast experience at APA Hotel & Resort Osaka Umeda-eki Tower has received largely positive feedback from guests. Many have commended the wide variety of options available with both Japanese and Western dishes to suit diverse tastes. The buffet spreads were often described as delicious, luxurious and fulfilling. Guests appreciated being able to eat as much as they wanted with the breakfast hours extending until 1 pm, allowing for a relaxed morning. The quality of the food, including local specialties and staples like okonomiyaki, has been particularly praised, along with the convenient and spacious setting.
While some found the breakfast a bit sparse for Western preferences or noted that the price was on the higher side, others deemed it worth the cost due to the extensive selection and flavor. The inclusion of breakfast in some rates was seen as an added benefit. A few reviews suggested improvements, particularly in maintaining the warmth of the buffet items and providing more transparency in breakfast rules. Overall, the consensus highlights a highly diverse, savory and satisfying breakfast experience that enriches the stay at this hotel.
Dinner
The dining experience at APA Hotel & Resort Osaka Umeda-eki Tower offers a wealth of culinary options both within and around the property. Inside the hotel, there are numerous restaurants, cafes and bars, including a rooftop restaurant that provides a decent dining experience along with a chilled atmosphere and panoramic city views. The facilities within the hotel, such as a convenience store, gym, spa and laundromat, add to its appeal for guests seeking convenience and comfort.
Reviewers consistently highlight the abundance of dining options just steps away from the hotel. There are numerous restaurants and pubs in the immediate vicinity, offering a wide variety of local and international cuisines. This makes it easy for guests to explore and enjoy delicious meals without venturing far. Nearby alleys and streets are lined with amazing little restaurants and happening spots, ensuring a lively and flavorful dining scene.
On the downside, some guests have pointed out a few drawbacks. The food in the hotel's restaurant has been described as sometimes lukewarm and overpriced and the dinner menu, particularly at the rooftop restaurant, has limited options. Additionally, there have been comments about the restaurant times and options being somewhat confusing.
Despite these minor issues, the overall consensus is positive with many guests appreciating the convenience and variety of dining choices in and around the APA Hotel & Resort Osaka Umeda-eki Tower. Whether you're looking to dine within the hotel or explore the vibrant local food scene, this hotel is a solid choice for food enthusiasts visiting Osaka.
Rooms
Nestled in the bustling area of Osaka Umeda, the APA Hotel & Resort Osaka Umeda-eki Tower offers modern amenities and clean rooms, catering to the expectations of a typical Japanese business hotel. While many guests highlight the rooms as being extremely small and compact, this is often noted as a common standard across Japan. The clever use of space includes storage options under the beds, making the rooms surprisingly functional. Despite their size, rooms are well-equipped with large smart TVs, refrigerators and all necessary toiletries provided.
The view from the higher floors is frequently praised, offering spectacular cityscapes. Cleanliness is consistently mentioned as a positive feature with rooms tidily maintained and amenities restocked daily. The hotel provides added conveniences like on-site convenience stores, laundry facilities and a public bath, enhancing the guest's stay experience.
Ideal for solo travelers and those accustomed to Japanese hotel standards, the cozy rooms can feel cramped for families or taller individuals. Some rooms lack natural light and face dark courtyards or alleys, which might affect the perception of space. Nevertheless, the thoughtful design maximizes every inch, offering a comfortable stay.
Guests can also enjoy the vibrant surroundings of Umeda with various dining options nearby. Overall, while the rooms might be smaller compared to Western standards, their functionality and cleanliness paired with excellent amenities make APA Hotel & Resort Osaka Umeda-eki Tower a dependable choice for travelers exploring Osaka.
Beds
Reviews for the beds at APA Hotel & Resort Osaka Umeda-eki Tower reveal a mixture of opinions. Many guests find the beds to be comfortable with terms like very comfortable bed, cozy bed and comfy beds frequently mentioned. Such beds afford a good night's sleep and are often described as being of good quality. Bedding is noted to be clean and well-laundered with some guests appreciating the comfortable pillows and overall sleep experience.
However, there are also numerous remarks highlighting issues. A number of guests found the mattresses too soft or poorly supported, mentioning that the edges of the mattresses sink in or tip towards the floor. Some complained about the mattresses being thin or depressed, which detracted from their comfort. Pillows received mixed feedback with some guests finding them hard or uncomfortably stiff. Additionally, beds were sometimes described as small or not standard in size, which was a particular issue for guests sharing with another person. There were also mentions of the need to replace or update the bedding and mattresses.
Despite these criticisms, the overall sentiment skews towards comfort with a significant number of guests praising the beds and enjoying their sleep at the hotel.
Cleanliness
The reviews for APA Hotel & Resort Osaka Umeda-eki Tower frequently highlight the exceptional cleanliness of the establishment. Guests consistently note that the rooms, facilities and public areas are well-maintained and spotlessly clean. The rooms are described as comfortable and equipped with modern amenities, including daily refills of toiletries and fresh towels. The thoroughness of the housekeeping staff is particularly praised, even though some guests mentioned that the cleaning staff seemed stressed. The hotel's newness and modern design further enhance the clean and welcoming atmosphere. While the rooms are on the smaller side, they are efficiently organized, ensuring both functionality and comfort. Additionally, the public bath and spa areas are noted for their cleanliness and spaciousness, contributing to a pleasant stay. Overall, the hotel's commitment to cleanliness and guest comfort is evident, making it a highly recommended choice for travelers.
Staff
Guests of APA Hotel & Resort Osaka Umeda-eki Tower frequently praised the hotel's staff for their overall helpfulness, friendliness and efficiency. Most reviews highlight the staff's polite and courteous demeanor, pointing out their willingness to assist guests quickly and effectively. Several guests appreciated that the staff were diligent and accommodating, often going out of their way to ensure a pleasant stay.
A common theme in the reviews is the staff's proficiency in English, which was particularly appreciated by international visitors. Staff members were often noted for their welcoming and pleasant nature with some reviews specifically highlighting their ability to assist in English. The check-in process was also frequently mentioned with many guests finding the self-check-in system smooth, though it occasionally required staff assistance, which was generally provided promptly and competently.
While the majority of feedback was positive, a few reviews noted inconsistencies in the level of service, particularly regarding the staff's ability to speak English and assist with local information. Some guests felt the staff appeared overworked or stressed, especially the cleaning staff, influencing their ability to maintain a consistently high level of service.
Despite these few criticisms, the prevailing sentiment was that the staff's friendliness and helpfulness significantly contributed to an enjoyable stay. Whether dealing with a monsoon on arrival or assisting with luggage delivery, the staff left many guests with a positive impression due to their high level of professionalism and supportive attitude.
Wi-Fi
The Wi-Fi experience at APA Hotel & Resort Osaka Umeda-eki Tower receives a mix of feedback from guests. On the positive side, many guests appreciate that the hotel offers free and complimentary WiFi. Many reviews highlight the Wi-Fi as fast, reliable and perfect for streaming services, especially with the added convenience of a large smart TV equipped with Chromecast. Wi-Fi accessibility within the rooms is notable with easy setup through the TV and seamless streaming capabilities.
However, there are some drawbacks. While WiFi works very well in the bedrooms, it appears to be absent in public areas such as the lobby and breakfast area. Several guests reported instability with connections dropping off frequently or experiencing slow speeds at certain times, particularly in the evening and overnight. Issues such as long waits for WiFi, poor signal and intermittent disruptions have also been observed.
All in all, while the in-room Wi-Fi generally meets expectations, the limitations in public areas and occasional connectivity issues might be problematic for some guests.
Spa
The spa at APA Hotel & Resort Osaka Umeda-eki Tower receives high praise from guests for its impressive facilities and convenient amenities. Visitors appreciate the onsen's size, often describing it as big and huge, which enhances the relaxing experience. The Japanese bath is noted for being particularly refreshing, providing a good place to unwind after a long day. The hot spring facility itself is considered superb, adding significant value to a stay at the hotel. The presence of a Lawson shop within the building further adds to the convenience, allowing guests easy access to essentials. Overall, the spa and public bath facilities contribute to a thoroughly pleasant stay.
Gym
The APA Hotel & Resort Osaka Umeda-eki Tower offers various facilities, including a gym, artificial hot spring, rooftop pool and convenience store. Although the gym facility is well-maintained, functional and even considered outstanding by some, it does come at an extra cost, which many guests find expensive and inconvenient. The gym, run by another company, requires an additional fee of approximately 1500¥ per hour. Despite its limited floor area and minimal equipment, the gym is available to guests 24 hours a day. Other notable amenities include family rooms, public bath facilities, accessible laundry service and an on-site konbini. Overall, while the hotel's gym is appreciated for its quality, the extra charges for its use are a common point of criticism among guests.
Pool
The APA Hotel & Resort Osaka Umeda-eki Tower offers a variety of water-based amenities that have garnered positive attention from its guests, particularly for its rooftop pool and onsen facilities. Occupying a prime spot on the 34th floor, the rooftop pool promises spectacular views and an inviting ambiance, even though its availability is limited to the summer months. This outdoor pool, known for its beautiful design and well-maintained condition, does come with an additional cost, which some guests find worthwhile for the experience.
The resort also features a commendable variety of onsen options. The onsen is frequently described as huge, excellent and offering several large hot soaking pools. The public bath areas, including private and public sections, are particularly praised for their comfort and luxury, enhancing the relaxation experience with their well-maintained and spacious setups. Guests have noted the impressive quality of both the hot and heated pools.
While some visitors have faced disappointment with the limited availability and extra charges for the use of the pool, the overall consensus emphasizes the exceptional amenities and facilities that significantly enhance the stay, making the resort a favored choice for those seeking relaxation and luxury in Osaka.
Parking
The APA Hotel & Resort Osaka Umeda-eki Tower offers convenient taxi services directly at the hotel's entrance and has parking facilities available, though these are limited and sometimes challenging to find. Onsite parking is present, but some guests mention difficulty in securing a spot. Alternative parking options nearby provide additional convenience and the close proximity to major shopping centers further enhances accessibility for visitors.
Family
APA Hotel & Resort Osaka Umeda-eki Tower offers a variety of amenities and accommodations that are especially appreciated by families. Many guests highlight the availability of family rooms, which come in different sizes and configurations, such as interconnected rooms and rooms with two double beds. These options facilitate both privacy and socializing, making them a hit with families traveling together. The hotel provides separate bathrooms for children, enhancing convenience and reducing morning rush hassles.
The family-friendly environment extends beyond the rooms with amenities like an onsen that kids particularly enjoy. The hotel's service also garners praise with a concierge that offers family-friendly assistance, ensuring a comfortable stay for all ages. Convenience is further amplified by a nearby gas station and a convenience store where families can easily purchase food and other necessities.
Though some reviews mention space limitations, particularly for larger families or those with heavy luggage, the overall sentiment is positive. The hotel provides great value with its inviting atmosphere and practical setup, making it a great choice for families looking to explore Osaka. However, it is advisable to book the larger family rooms if space is a primary concern. Overall, APA Hotel & Resort Osaka Umeda-eki Tower stands out as a top pick for families seeking a cozy and convenient stay.
Accessible
The APA Hotel & Resort Osaka Umeda-eki Tower offers a range of amenities that cater to guests with disabilities, although there are some accessibility issues to note. The hotel's strong points include a highly accessible and central location, making it easy to reach the nearby train station within a few minutes' walk. Many amenities, such as convenience stores, vending machines, microwaves and an on-site spa, are within easy reach. Guests also appreciated the accessible laundry service and the various accessible transport options nearby.
However, the self-check-in process can be lengthy and problematic with check-in machines sometimes malfunctioning and the lifts are often busy and slow. Some areas of the hotel are not wheelchair-accessible and ramps do not always meet regulatory standards. High steps in the bathrooms and small room sizes were noted as issues for those with mobility challenges. Despite these drawbacks, the hotel provides accessible rooms and guests found the accessible location and amenities to be valuable. The vibrant nightlife and many on-site facilities, including a gym and universal charging ports, added to the convenience and enjoyment of staying at this hotel.
Outdoor Pool
The APA Hotel & Resort Osaka Umeda-eki Tower boasts a rooftop pool that guests frequently highlight for its stunning views and attractive pool area. However, there are some operational limitations that guests should be aware of. The pool is a seasonal amenity, opening only from July to September and often requiring an additional fee, which has left some visitors disappointed when expecting to use it outside of these months or without extra cost.
Despite its limited availability, the rooftop pool area features a nice lounge space and a pool deck offering incredible cityscape views, making it a standout feature when operational. The hotel also offers various other bathing options including an onsen with an open-air bath, public bath and regular bath, making it a comprehensive wellness destination.
Guests have praised the convenience of having such facilities along with a convenient store within the hotel premises. For those visiting during the summer months, the rooftop pool can be a major highlight, although potential visitors should plan accordingly for availability and additional costs.
Honeymoon
The APA Hotel & Resort Osaka Umeda-eki Tower offers a delightful experience, particularly well-suited for honeymooners. Guests have remarked on the beautiful views, which provide a perfect backdrop for romantic moments and photographs. The hotel is noted for its romantic location and honeymoon-friendly atmosphere. Rooms are described as being nice and romantic, enhancing the overall experience for those celebrating a special occasion. While specific honeymoon packages or amenities were not detailed in the reviews, the general consensus is that it is an excellent choice for couples seeking a romantic getaway.
Yes, APA Hotel & Resort Osaka Umeda Eki Tower has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at APA Hotel & Resort Osaka Umeda Eki Tower.
No, APA Hotel & Resort Osaka Umeda Eki Tower doesn't allow dogs.
Yes, parking facilities are available at APA Hotel & Resort Osaka Umeda Eki Tower.
Yes, APA Hotel & Resort Osaka Umeda Eki Tower has a gym.