4-Star HotelSummary of reviews related to the '4 Star' categoryHotel New Hankyu Osaka presents a blend of traditional charm and modern amenities that align with its four-star rating. While some may find the establishment a bit dated, the facilities and services generally meet four-star standards, especially considering the reasonable price. Guests frequently applaud its cleanliness, the overall good ambiance and advanced features available in the rooms, including essentials like a hairdryer, bathrobe and slippers.
The location is superb, offering plenty of breakfast options and convenient access to the city. The response from the staff, including the front desk, is consistently described as good, polite and attentive. Safety measures, especially against COVID-19, are in place, reassuring guests during their stay.
However, it's noted that some aspects, such as noise from adjacent rooms and the traditional, old-fashioned feel, might not appeal to everyone. The hotel seems to cater more to business travelers rather than families. Despite mixed opinions on whether it truly feels like a four-star property, many guests appreciate the value provided by its central location and affordability.
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