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Summary of reviewsLOEV - VELA Hotels is a highly recommended hotel in the heart of Binz, just a few steps away from the beach and the famous pier. Guests love the convenience of being close to shops, restaurants and attractions yet still enjoying a peaceful atmosphere. The rooms offer stunning views of the sea and the town. The breakfast is fantastic, sensational, outstanding and excellent with a diverse and fresh selection of choices. The dinner experience had mixed reviews, but many guests still found the food to be of high quality and reminiscent of fine Italian cuisine. The rooms are stylish, modern, spacious, well-designed and cozy with high-quality amenities. The hotel's cleanliness and service are top-notch with no room for complaints. The staff is friendly, attentive and welcoming, going out of their way to fulfill any special requests. The spa is highly recommended with a variety of treatments and a relaxing atmosphere. The parking situation could be improved, according to some guests. The beds have mixed reviews, but most guests found them comfortable and conducive to a good night's rest. Overall, LOEV - VELA Hotels is a welcoming and inviting environment for guests. Show more
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Categories
Luxury Hotel
Hotel near The Beach
Hotel for Honeymoon
Casino Hotel
Hotel with Spa
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
Hotel with Swimming Pool
Indoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
4-Star Hotel
Hotel with Indoor Pool
Room Types
Guest Reviews
9.1
Excellent
Location
The LOEV - VELA Hotels has an amazing location in the heart of Binz, just a few steps away from the beach and the famous pier. Guests love the convenience of being close to shops, restaurants and attractions yet still enjoying a peaceful atmosphere. The rooms offer stunning views of the sea and the town. Whether you're looking to relax or explore, the hotel's central location is perfect for both. The overall consensus from guests is that the location of the hotel is outstanding and highly recommended for anyone looking to experience the best of Binz.
Breakfast
Guests rave about the breakfast at LOEV - VELA Hotels, describing it as fantastic, sensational, outstanding and excellent. The selection is described as diverse and fresh with a wide range of choices such as fresh bread, antipasti, salads and a variety of coffee. The breakfast buffet includes a station where omelets and eggs are prepared to order. Some guests noted the lack of warm food readily available, but overall, the breakfast is described as abundant and well-presented. Many guests also appreciate the beautiful room decor and friendly staff, who cater to their unique dietary requirements, including gluten-free options.
Dinner
The dinner experience at LOEV - VELA Hotels had mixed reviews from guests. While some had negative experiences, including rude and unprofessional staff, wrong orders and lacking service, others praised the restaurant Lotta for its wonderful pizza and pasta dishes, wine selection and overall delicious food. Some guests did not enjoy the modern, open atmosphere of the restaurant and likened it to a train station hall, but acknowledged that this was a matter of personal preference. Despite the negative comments about service and atmosphere, many guests still found the food to be of high quality and reminiscent of fine Italian cuisine.
Rooms
LOEV - VELA Hotels offers stylish and modern rooms, which are spacious, well-designed and cozy. The location of the hotel is great and it has been completely renovated with chic and tasteful decor. The rooms are equipped with comfortable beds and high-quality amenities, including mini-kitchenettes, extra sitting areas and clean bathrooms with shower/WC. Some rooms are even furnished with two separate spaces and large TVs. The hotel also offers excellent Junior Suites and Maisonette Suites. The entire hotel and the rooms are well-maintained and very clean. Overall, the hotel's decor is stylish and fits together perfectly, creating a welcoming and inviting environment for guests.
Beds
Guests of LOEV - VELA Hotels have provided mixed reviews of their sleeping experience. While some found the beds to be too soft or small, others praised them for their comfort and excellent quality. Several reviewers noted that the addition of a topper to the mattress greatly improved their sleeping experience. Though some guests found the pillows too large or the bedding too slippery, the majority of reviews spoke highly of the quality of the mattresses and the overall stylish and modern decor of the rooms. While some elderly guests had trouble with the high beds, most others found the sleeping arrangements to be comfortable, supportive and conducive to a good night's rest.
Cleanliness
When it comes to cleanliness and service, LOEV Hotel Rügen leaves no room for complaints. Guest reviews consistently praise the hotel's immaculate condition, often using phrases like "sehr sauber" and "top notch cleanliness." Rooms are described as "cozy," "well-designed," and "modern," with "no wishes left unfulfilled." The hotel's wellness area is especially impressive and both the service and staff receive high marks. Though there were some minor critiques about dog hair in one room, overall guests rave about the pristine state of the hotel.
Staff
Guests of LOEV - VELA Hotels have generally positive things to say about the staff of the hotel. The majority of reviews praise the staff's friendliness with many guests noting that they were always attentive and welcoming. Some guests specifically mentioned the great service they received from the breakfast staff at Lotta Ciao, while others were impressed by the helpfulness of the reception team. Despite a few negative comments about the language skills of some staff members and one unpleasant encounter in the spa area, most guests were extremely happy with the service they received and noted that the staff went out of their way to fulfill any special requests they had. Overall, the staff is one of the highlights of a stay at LOEV - VELA Hotels with guests praising their warmth, attentiveness and willingness to go above and beyond to ensure an enjoyable stay.
Spa
The spa at LOEV Hotel Rügen is highly recommended by guests with many describing it as "fantastic," "beautiful," and "exceptional." The spa features a variety of treatments, including massages and is said to be well-designed and maintained to a high standard of cleanliness. Guests particularly enjoyed the large swimming pool and the three different saunas on offer. While some noted that the spa area could be a little dark, most found the atmosphere to be relaxing with a background of soft music. Overall, the spa at LOEV Hotel Rügen is an ideal place to unwind and recharge, whether you are traveling alone or with a partner.
Parking
Guests have mixed feedback on the parking situation at LOEV - VELA Hotels. While some found the onsite parking convenient and safe, others found it to be quite expensive at 14 euros a day or far from the hotel, requiring a 5-10 minute walk. Some also noted that the garage lift system was not suitable for larger cars. However, the hotel offers alternative parking options and some guests appreciated being able to use the parking lot for a few hours after checkout. Overall, the parking situation could be improved, according to some guests.
Yes, LOEV - VELA Hotels has pool(s) that belong to one or more of the following categories: Indoor Pool.
Yes, a spa is available at LOEV - VELA Hotels.
Yes, LOEV - VELA Hotels welcomes dogs.
Yes, parking facilities are available at LOEV - VELA Hotels.