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Summary of reviewsThe Featherbed - Oudtshoorn is centrally located in Oudtshoorn, offering proximity to major attractions such as the Cango Cave, Cango Wild Ranch and Buffelsdrift, as well as convenient access to town and restaurants. Its modern, clean and luxurious setting ensures a quiet and secure stay.
Guests consistently praise the breakfast for being delicious, extensive and excellently prepared with a commendation to the service provided by the owner. The breakfast experience often surpasses expectations, being described as the best ever and thoughtfully prepared.
The accommodations, including apartments and chalets, are acclaimed for their quality and comfort. Guests describe the units as lovely, cozy, well-furnished, spacious and exceptionally clean. The modern design and beautiful decor, coupled with well-equipped self-catering and business studios, ensure a comfortable and pleasant stay.
The hotel impresses with its immaculate cleanliness and well-maintained property. Guests commend the neat, comfortable rooms with nice linen and super clean bathrooms. The overall ambiance is modern and spotless, providing a comfortable and pleasant environment.
The staff, particularly Didi, receive high praise for their exceptional hospitality. Described as an amazing and super host, Didi's attentiveness and warmth make a significant impression on guests. The staff's friendliness and efficiency contribute to a memorable and supportive stay.
The pool area is consistently praised for its clean and well-maintained facilities. Guests enjoy the refreshing experience of the pool, especially on hot days and appreciate the bar and barbecue amenities available. The garden and common areas enhance the relaxing atmosphere, offering fun for all ages despite occasional comments about the pool's temperature.
Comfortable beds also earn high marks from guests, who describe them as super comfy, cozy and well-appointed with quality pillows and linen. The beds ensure a restful experience, supported by reliable amenities like hot water, lighting and WiFi, even during loadshedding.
Overall, The Featherbed - Oudtshoorn offers a highly recommended destination with modern and clean accommodations, excellent breakfast, exceptional staff and comfortable amenities ensuring a pleasant and memorable stay. Show more
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Categories
Hotel with EV Charging Stations
Hotel near Golf Courses
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Hotel with Parking
EV charging stations
Small Hotel
Hotel where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? No
Do you perform temperature checks upon guests' arrivals? No
Do you ensure contactless check-in/check-out? Yes, by touchscreen interface (self check-in kiosk)
Do the hotel's main entrance doors open automatically? No
Can guests access their room entrance directly from outside the hotel without entering the lobby? Yes, all rooms
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? Yes
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, daily
Are guests' luggage and belongings disinfected upon arrival? Yes
Are luggage trolleys sanitized after each use? Yes
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? Yes
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? No
Is furniture in public areas arranged to allow more space for distancing? Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned? Yes
Does the hotel accept domestic bookings only? No
Do you allow people who don't stay or work at the hotel to enter its premises? No
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? Yes, New hours: Check-in: 02:00 - Check-out: 10:00
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? Yes
Do you provide disinfecting wipes in each room? Yes
Are there hand sanitizing stations throughout the hotel? Yes
Is there a sanitizing sprayer for shoes outside each room? Yes
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? Yes
Do you use physical distancing markers? Yes
Do you use delivery robots to get stuff to guests' rooms? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? Yes
If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented? Yes
Are rugs removed from guest rooms? Yes
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? Yes
Are air purification and sanitization devices installed? Yes, in public areas and guest rooms
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests? Yes
Do you offer single-serve options instead of buffets for breakfast? Yes
Do you offer contactless delivery for in-room dining? Yes
Protocols & Certifications
Do you follow any of these protocols or have you obtained any of these certifications?
Airbnb cleaning certification
certificate obtained
Has there been a person appointed to supervise the correct implementation of the measures? Yes
Do you check temperature for all onsite staff on a scheduled basis? Yes
Do your staff practice social distancing guidelines? Yes
Are there dedicated isolation zones on property? Yes
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? Yes
Is there a doctor available either on-site or on-call? No
Are there any services currently unavailable due to health and safety issues (e.g. valet parking, airport transfer, spa, gym, indoor pool, conference rooms, coffee points, etc.)? valet secured parking
conference room
coffee and tea points as well as in their luxury fully equipped units
Has the hotel closed during the pandemic? Yes Reopening Date: 06/01/2020
Additional Information: safe information. luxury fully equipped units distanced from each other,
all safety purposes in place as well obtained certificat
Answers last updated by The Featherbed - Oudtshoorn
Comfort ChaletBoasting a private entrance, this air-conditioned chalet comes with a kitchen, 2 bedrooms and 1 bathroom with a walk-in shower and a hairdryer. Guests will find a stovetop, a refrigerator, kitchenware and an oven in the kitchen. The chalet also includes a barbecue. Featuring a terrace with garden views, this chalet also features a coffee machine and a flat-screen TV with streaming services. The unit has 3 beds.
Business StudioThis studio features a hot tub. Guests will find a refrigerator, a microwave and a toaster in the kitchenette. The studio also provides guests with a barbecue. The air-conditioned studio provides a TV with satellite channels, a tea and coffee maker, a seating area, a safe deposit box as well as garden views.
Guest Reviews
9.4
Excellent
Location
Located in Oudtshoorn, The Featherbed offers an excellent and central location that is easy to find. Visitors appreciate its proximity to the city center and various attractions such as Cango Cave, Cango Wild Ranch and Buffelsdrift. The hotel is near town and restaurants, making it convenient for guests. Positioned off the main road, it provides easy access while ensuring a quiet and secure stay. Guests praised the accommodation for being modern, clean and luxurious, complementing the great location perfectly.
Breakfast
Guests of The Featherbed - Oudtshoorn consistently praise the breakfast as being delicious, scrumptious and excellent. Many describe it as extensive, very good and lovingly prepared. The service accompanying the breakfast also receives commendations with mentions of the owner providing a great experience. Reviewers highlight that the breakfast not only meets but often exceeds expectations with some calling it the best breakfast ever. The affordability and the thoughtful preparation stand out, adding to the overall positive dining experience at this hotel.
Rooms
The accommodations at The Featherbed in Oudtshoorn consistently receive high praise for their quality and comfort. Guests frequently describe the apartments and chalets as lovely, cozy and well-furnished. The modern design and beautiful decor of the rooms enhance their appeal. Many highlight the spaciousness and cleanliness of the units with several reviews pointing out that the rooms are maintained to exceptionally high standards. The self-catering chalets and business studios are noted for being well-equipped with everything needed for a comfortable stay. Overall, the units are lauded for being super neat, tidy and beautifully maintained, ensuring a pleasant experience for all who visit.
Beds
At The Featherbed in Oudtshoorn, guests consistently rave about the comfort of the beds. Phrases like "comfortable bed," "super comfy," and "beds so comfortable" highlight the overall satisfaction with the sleeping arrangements. Many reviews mention not just the comfort, but also the quality of the pillows and linen, contributing to a truly restful experience. The beds are described as "large and comfy," "cozy," and even "the most comfortable bed ever." While there is a note that the master bed might be firmer than some prefer and one bed slightly shorter at about 1.9 meters, the general consensus is overwhelmingly positive. Guests can expect proper beds, excellent sleeping conditions and even amenities like hot water and reliable lighting and WiFi during loadshedding. The Featherbed ensures a restful stay with its high-quality, comfortable bedding.
Cleanliness
The Featherbed in Oudtshoorn consistently impresses with its impeccable cleanliness and well-maintained property. Guests have highlighted the immaculate and modern units, often mentioning the neat and comfortable rooms equipped with nice linen. Both the bathrooms and the overall facilities are described as super clean and meticulously arranged. The property boasts a very clean and modern ambiance, making it a top recommendation for visitors seeking a comfortable and spotless stay. With everything fully appointed, the hotel offers an environment that feels both lovely and exceptionally well-kept, ensuring a pleasant and worry-free experience for all who visit.
Staff
The guest reviews of 'The Featherbed - Oudtshoorn' consistently highlight the exceptional quality of the staff, particularly underlining the remarkable hospitality of Didi. Described as an amazing and super host, Didi's attentiveness and warm reception make a significant impression on visitors. The staff, in general, are noted for their friendliness and efficiency, offering a welcome that is both kind and helpful. Guests appreciate the personal touches and care provided with Didi frequently going above and beyond, such as during load shedding. These reviews collectively portray 'The Featherbed - Oudtshoorn' as a highly recommended destination with a supportive and amiable team, ensuring a pleasant and memorable stay.
Pool
The Featherbed - Oudtshoorn offers a delightful pool area that guests have consistently praised. Many have appreciated the refreshing experience of the pool, especially after a hot day. The pool area is often described as great and lovely with amenities that include a bar and barbecue setups, making it a perfect spot for relaxation and leisure. Families with children have enjoyed the smaller pool, ensuring fun for all ages. Despite occasional comments about the pool being too cold for swimming, the overall cleanliness and well-maintained facilities have left a positive impression on visitors. The garden and common areas provide a pleasant backdrop, enhancing the overall experience for guests.
Yes, The Featherbed - Oudtshoorn has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at The Featherbed - Oudtshoorn.
No, The Featherbed - Oudtshoorn doesn't allow dogs.
Yes, parking facilities are available at The Featherbed - Oudtshoorn.
No, The Featherbed - Oudtshoorn doesn't have a gym.