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Summary of reviewsGrupotel Nilo & Spa is notably celebrated for its prime location just minutes away from both the beautiful beaches and the bustling center of Paguera. This ideal positioning allows guests to enjoy easy access to local shops, restaurants and bars while maintaining a peaceful and quiet atmosphere. Its proximity to public transport and essential amenities enhances the convenience and appeal of the hotel, making it a favored choice for travelers.
Breakfast at Grupotel Nilo & Spa is highly praised for its excellent, plentiful and varied offerings. Guests appreciate the vast selection and quality of the buffet, noting the delicious, beautifully arranged options that cater to all tastes. Highlights include fresh omelettes made by friendly staff and the availability of sparkling wine, making the breakfast experience a significant part of the hotel stay.
Dinner at the hotel also receives generally positive feedback with guests enjoying the varied selection of food, including local Spanish specialties. While the dinner service meets expectations, some guests note inconsistency in food quality and a desire for more child-friendly options. Despite these minor critiques, the dining experience remains a positive aspect of the hotel.
The rooms at Grupotel Nilo & Spa are frequently commended for their cleanliness, comfort and spaciousness with amenities such as terraces and sea views adding to their appeal. Though some furnishings might be considered dated and smaller rooms face issues like insufficient air conditioning and occasional noise, the overall accommodation experience remains functional and pleasant.
The hotel's commitment to cleanliness is a standout feature with guests consistently noting the spotless rooms and communal areas. The well-maintained facilities, including the pool and wellness area, contribute to a comfortable and inviting environment. The diligent and friendly cleaning staff further enhance the positive guest experience.
The staff at Grupotel Nilo & Spa are highly praised for their friendliness, attentiveness and professionalism. Guests highlight the staff's helpful and accommodating nature, adding to the family-friendly and pleasant atmosphere of the hotel.
The spa experience at Grupotel Nilo & Spa is well-regarded with guests enjoying the clean and modern facilities, including Thai-inspired massages, a warm pool, hot tub and sauna. Despite minor issues such as some tiles coming off in the whirlpool, the spa remains a significant attraction, particularly praised for its relaxing ambiance and effective treatments.
The pool area, particularly the outdoor swimming pool, is a highlight for many guests. The serene garden environment and ample sun loungers create a relaxing atmosphere. Though the indoor pool receives mixed reviews regarding its temperature, the overall sentiment towards the pool facilities remains positive.
In terms of beds, feedback is mixed with some guests finding them comfortable while others feel they are too hard. Certain issues like beds on wheels that slid apart and the need for better pillows are noted.
Lastly, while some guests believe Grupotel Nilo & Spa meets 4-star standards, others suggest it aligns more closely with a 3-star rating, citing concerns with bathroom quality and differences between the main hotel and adjacent apartment buildings.
Overall, Grupotel Nilo & Spa offers an enjoyable vacation experience with its exceptional location, high-quality breakfast, clean and comfortable rooms, friendly staff and appealing spa and pool facilities. Show more
Read review summaries for all categories
Categories
Aparthotel near The Beach
Aparthotel Taking Steps Towards Sustainability
Aparthotel with Spa
Romantic Aparthotel
Aparthotel near Nightlife Spots
Aparthotel with Swimming Pool
Heated Pool Indoor Pool Children's Pool Outdoor Pool
Accessible Aparthotel
Aparthotel with Gym
4-Star Aparthotel
Aparthotel with Outdoor Pool
Aparthotel with Children's Pool
Aparthotel with Indoor Pool
Aparthotel with Heated Pool
Room Types
Twin RoomThis room has simple, bright décor and comes with satellite TV and a balcony. It has 2 single beds or a double bed.
Twin Room (1 Adult)This room has simple, bright décor and comes with satellite TV and a balcony overlooking the hotel gardens. It has a single bed.
Twin Room (2 Adults + 1 Child)This bright, simple room features satellite TV and a private balcony.
Superior Single RoomThis single room is equipped with a single bed, a balcony and a complete bathroom.
One-Bedroom Apartment (2 Adults)Rooms are 40 square metres.
These apartments feature a living area with sofa bed and a kitchen, a double room and terrace.
One-Bedroom Apartment (2 Adults + 1 Child)Rooms are 40 square metres.
These apartments come with a living area with sofa bed, kitchen, a double room and a terrace.
One-Bedroom Apartment (3 Adults)Rooms are 40 square metres.
These apartments feature a living area with sofa bed and a kitchen, a double room and terrace.
Studio (2 Adults)This studio features a balcony, tile/marble floor and a fully equipped kitchen.
One-Bedroom Apartment (2 Adults + 2 Children)Featuring a private balcony, this spacious apartment includes a living-dining area with a sofa bed, a kitchenette and a twin bedroom.
About Grupotel Nilo & Spa
License: H-PM-274/A-PM-1771/A-PM-2
Guest Reviews
8.1
Very Good
Location
Located just a few minutes away from the beautiful beaches and the bustling center of Paguera, Grupotel Nilo & Spa boasts a prime position that consistently receives praise from its guests. The hotel is conveniently near shops, restaurants and bars, making it easy for visitors to explore local dining and entertainment options. Despite its proximity to the town center and main streets, the hotel maintains a quiet and peaceful atmosphere, allowing guests to enjoy the best of both worlds.
The geographical location of the hotel is ideal, offering easy access to public transport stops and the charming promenade just meters away. Guests appreciate the short walks to both the beach and essential amenities, enhancing the overall ease and comfort of their stay. The hotel's facilities and comfortable rooms add to the appeal, making it a favored choice for travelers.
In summary, Grupotel Nilo & Spa's exceptional location, coupled with its serene yet central setting, makes it a perfect spot for a delightful vacation experience.
Breakfast
Grupotel Nilo & Spa receives high praise for its breakfast offerings. The breakfast is often described as excellent, plentiful and varied with guests appreciating the vast selection and quality. The buffet is noted for being very delicious and beautifully arranged with fresh and tasty options that cater to every taste, including sweet and savory choices. Many commend the extensive variety of dishes, including the assortment of breads and freshly cooked food. Memorable aspects include delicious omelettes made by friendly staff and even the option of sparkling wine.
Despite some minor critiques, such as less-than-ripe fruits and a bit of repetitiveness, the overall sentiment is overwhelmingly positive. Guests frequently mention the rich, hearty and superb nature of the breakfast buffet. The breakfast's consistent quality appears to be a highlight, making it a significant part of the hotel experience at Grupotel Nilo & Spa.
Dinner
Grupotel Nilo & Spa offers a dinner experience that generally meets guests' expectations with its varied and delicious offerings. Many found the quality of the dishes to be quite good and appreciated the large selection of food, which included local Spanish specialties. The breakfast also received high praise, often mentioned alongside the dinner for its excellence.
However, some guests felt that the dinner buffet could be more diverse and noted that on certain days, the food quality was inconsistent. Additionally, the dinner hours were seen as restrictive with service ending as early as 9pm, which was inconvenient for some. The dinner options were also critiqued for not being very child-friendly, as many dishes were prepared with sauces, oil and spices.
While the dinners were generally satisfying, there were remarks about the need for more variety and improvements in dish quality, particularly the meat. Despite these areas for improvement, the overall dining experience at Grupotel Nilo & Spa remains positively highlighted by a majority of guests.
Rooms
Grupotel Nilo & Spa receives a variety of reviews regarding its rooms, skewing positively overall. Guests frequently mention the cleanliness and comfort of the rooms, often highlighting the spaciousness and nice amenities like terraces and sea views. The rooms are described as well-equipped and clean with modern bathrooms and comfortable beds, contributing to an overall cozy and welcoming atmosphere.
However, some guests note that the furnishings are somewhat dated and that certain rooms could benefit from renovation or modernization. Despite this, the accommodations remain functional and pleasant. Smaller rooms in particular draw some criticism, especially concerning balcony sizes and insufficient air conditioning. Noise can also be an issue, particularly for rooms facing busy streets or noisy bars.
The hotel's wellness area and pool receive positive mentions and the staff are praised for their friendliness and efficient cleaning services. Overall, while the hotel could use updates in certain areas, it still offers clean, comfortable and appealing accommodations that meet guests' needs.
Beds
The beds at Grupotel Nilo & Spa received a mix of reviews. Some guests found the beds to be very comfortable and even described them as comfortable. However, other reviewers had issues with their beds being too hard and uncomfortable. There were several comments highlighting the hardness of the mattresses with one guest describing the bed as the worst they had slept in for years. Additional feedback also pointed out the inconvenience of beds on wheels that sometimes slid apart, as well as a general need for better pillows. While a significant number of guests appreciated the comfortable beds, there were notable concerns about the overall quality and comfort for some.
Cleanliness
Grupotel Nilo & Spa consistently receives high praise for its impeccable cleanliness. Guest reviews frequently highlight that the rooms and communal areas are spotless, contributing to a comfortable and welcoming atmosphere. The hotel maintains high standards of hygiene with daily cleaning routines, ensuring that every corner remains in pristine condition. Reviewers have noticed the well-maintained facilities, including the pool area, which is often described as inviting and neat.
The staff at Grupotel Nilo & Spa add to the positivity with their friendly and helpful demeanor. Cleaning personnel are particularly commended for their diligent work and pleasant interactions with guests. This attention to cleanliness extends throughout the hotel, from the wellness area to the restaurant and beyond, reinforcing a consistent theme of upkeep and care.
While the building shows some signs of age with lower ceilings, this does not detract significantly from the guest experience. Any minor issues with cleaning tools in specific areas like the indoor pool are noted as exceptions rather than the rule. Overall, Grupotel Nilo & Spa's commitment to cleanliness and maintenance contributes greatly to the satisfaction of its guests, making it a highly recommended choice for travelers seeking a clean and comfortable stay.
Staff
The staff at Grupotel Nilo & Spa receive high praise for their friendliness, attentiveness and professionalism. Many guests highlight the staff's kindness and proactive approach, noting that they are incredibly helpful and accommodating. Specific mentions of certain staff members, such as Flor, emphasize the personal touch and exceptional service provided. The overall atmosphere of the hotel is described as family-friendly and pleasant, adding to the positive experience. The combination of friendly and well-trained staff with a great location near the boulevard and clean facilities makes this hotel a standout choice for visitors.
Spa
Grupotel Nilo & Spa offers a commendable spa experience, particularly praised for its clean and modern facilities. Guests frequently highlight the excellent Thai-inspired massages and beneficial back massages, contributing to the spa's positive reputation. The spa area is appreciated for its warm pool, hot tub and sauna, making it a significant attraction, especially during the autumn season.
The cleanliness of the spa is often noted and the fact that access is free adds to its appeal. Although one guest pointed out that some tiles were coming off in the whirlpool and another mentioned some facilities were not fully functional during their stay, these issues seem to be outliers.
The indoor pool receives mixed reviews with some finding it a bit cold, while others enjoy its perfect temperature and the peaceful, uncrowded environment. The beautiful garden surrounding the indoor and outdoor pools also adds to the relaxing ambiance.
Overall, the spa at Grupotel Nilo & Spa is highly recommended for its modern amenities, clean environment and effective wellness treatments.
Pool
Grupotel Nilo & Spa offers a pleasant and well-maintained pool experience, frequent praise highlighting the outdoor swimming pool as a standout feature. Guests consistently noted the abundance of available sun loungers, allowing for a comfortable and relaxing time in the pool area. The outdoor pool is described as lovely, set within a nice garden environment, contributing to an overall serene ambiance.
The hotel also provides an indoor pool and spa facilities, keeping both areas clean and well-maintained. While the indoor pool received mixed feedback regarding its size, it is noted for having pleasantly warm water, adding to its appeal. However, some guests found the outdoor pool temperature to be too cold for their liking and there were occasional concerns about its cleanliness.
Despite these minor drawbacks, the overall sentiment towards the pool facilities at Grupotel Nilo & Spa remains positive with the pool and garden areas being particularly appreciated for their tranquility and ample amenities.
4 Star
Grupotel Nilo & Spa receives mixed feedback concerning its 4-star rating. While some guests feel that the hotel meets the standard expectations for a 4-star establishment, a significant number express disappointment, suggesting it might be more accurately rated as a 3-star hotel. Specific concerns include the size and quality of the bathrooms, as well as the overall comparison between the main hotel and the adjacent apartment buildings with the latter falling notably short of 4-star standards. Guests staying in rooms at "La Torre" specifically mention that these do not align with the four-star rating. Overall, there appears to be a consistent sentiment that the facilities and services do not fully align with what one would expect from a hotel of this rating.
Yes, Grupotel Nilo & Spa has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Children's Pool, Outdoor Pool.
Yes, a spa is available at Grupotel Nilo & Spa.
No, Grupotel Nilo & Spa doesn't allow dogs.
No, parking facilities aren't available at Grupotel Nilo & Spa.