Mercure Palanga Vanagupe Resort & SPA
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Summary of reviewsMercure Palanga Vanagupe Resort & SPA is highly praised for its serene and tranquil location, nestled near a picturesque pine forest and within walking distance to the sea, making it an ideal retreat for nature lovers. The resort's peaceful surroundings are frequently highlighted by guests, who appreciate the proximity to the beach and the calm, green environment. Although situated away from the Palanga city center, this location is preferable for those seeking a relaxing escape with the added advantage of bike rentals for coastal rides.
The breakfast offerings at Mercure Palanga Vanagupe Resort & SPA stand out as a significant positive aspect with guests lauding its delicious, varied and plentiful selection. Highlights include a rich assortment of salads, snacks, fruits, cakes and even champagne or prosecco on some mornings, contributing to an overall luxurious and satisfying breakfast experience.
While the dinner service receives a mix of reviews, many guests find the food tasty, varied and well-prepared. The restaurant is praised for its excellent quality and pleasant staff, although some diners feel the menu options are limited and the prices high for the food quality, indicating room for improvement.
Rooms at the resort are frequently noted for their spaciousness, cleanliness and comfort. Many guests find the beds comfortable and the rooms cozy. However, some reviews point out the need for updates, highlighting issues like old furniture, worn-out amenities and occasional maintenance problems. Despite this, the professional service and meticulous cleaning ensure a generally positive experience with potential for enhancement to meet high luxury standards.
Cleanliness throughout the resort receives high praise, particularly in the wellness areas like the sauna and pool. The rooms and other hotel areas are kept clean and well-maintained, although a few guests note a decline compared to previous visits, indicating a need for consistent cleaning practices.
The staff at Mercure Palanga Vanagupe Resort & SPA consistently earn positive feedback for their friendliness, professionalism and helpfulness. Their welcoming and caring nature significantly enhances the overall guest experience with particular commendations for the reception team's politeness and dedication.
The spa facilities are a key highlight with guests praising the beautifully designed areas, excellent saunas, heated pools and professional massages. Despite occasional crowding and restrictions due to the pandemic, the spa's calming atmosphere and comprehensive services contribute significantly to guest satisfaction.
The gym provides a mix of cardio and strength training equipment, though some guests feel it could be better equipped. The pool facilities receive a generally positive reception with the outdoor heated pool and bar area being a hit among visitors. However, the indoor pool sometimes feels small and crowded, especially for families.
The resort's parking facilities are generally convenient with free parking available for guests. However, some guests mention that parking spaces can be limited during peak times, which could be an area for improvement.
Mercure Palanga Vanagupe Resort & SPA caters well to families, offering divided wellness areas for adults and children, bathrobes for kids, a children's playground and a dog-friendly policy. These features make it a well-rounded option for family getaways.
While bed comfort receives mixed feedback with some guests noting issues with old or uncomfortable beds and children's sleep arrangements, many find the beds soft and cozy.
Though the resort markets itself as a 5-star establishment, some guests feel that certain aspects, such as room conditions and older amenities, do not meet these expectations. Overall with attention to these areas, the resort could truly elevate its luxurious experience.
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The breakfast offerings at Mercure Palanga Vanagupe Resort & SPA stand out as a significant positive aspect with guests lauding its delicious, varied and plentiful selection. Highlights include a rich assortment of salads, snacks, fruits, cakes and even champagne or prosecco on some mornings, contributing to an overall luxurious and satisfying breakfast experience.
While the dinner service receives a mix of reviews, many guests find the food tasty, varied and well-prepared. The restaurant is praised for its excellent quality and pleasant staff, although some diners feel the menu options are limited and the prices high for the food quality, indicating room for improvement.
Rooms at the resort are frequently noted for their spaciousness, cleanliness and comfort. Many guests find the beds comfortable and the rooms cozy. However, some reviews point out the need for updates, highlighting issues like old furniture, worn-out amenities and occasional maintenance problems. Despite this, the professional service and meticulous cleaning ensure a generally positive experience with potential for enhancement to meet high luxury standards.
Cleanliness throughout the resort receives high praise, particularly in the wellness areas like the sauna and pool. The rooms and other hotel areas are kept clean and well-maintained, although a few guests note a decline compared to previous visits, indicating a need for consistent cleaning practices.
The staff at Mercure Palanga Vanagupe Resort & SPA consistently earn positive feedback for their friendliness, professionalism and helpfulness. Their welcoming and caring nature significantly enhances the overall guest experience with particular commendations for the reception team's politeness and dedication.
The spa facilities are a key highlight with guests praising the beautifully designed areas, excellent saunas, heated pools and professional massages. Despite occasional crowding and restrictions due to the pandemic, the spa's calming atmosphere and comprehensive services contribute significantly to guest satisfaction.
The gym provides a mix of cardio and strength training equipment, though some guests feel it could be better equipped. The pool facilities receive a generally positive reception with the outdoor heated pool and bar area being a hit among visitors. However, the indoor pool sometimes feels small and crowded, especially for families.
The resort's parking facilities are generally convenient with free parking available for guests. However, some guests mention that parking spaces can be limited during peak times, which could be an area for improvement.
Mercure Palanga Vanagupe Resort & SPA caters well to families, offering divided wellness areas for adults and children, bathrobes for kids, a children's playground and a dog-friendly policy. These features make it a well-rounded option for family getaways.
While bed comfort receives mixed feedback with some guests noting issues with old or uncomfortable beds and children's sleep arrangements, many find the beds soft and cozy.
Though the resort markets itself as a 5-star establishment, some guests feel that certain aspects, such as room conditions and older amenities, do not meet these expectations. Overall with attention to these areas, the resort could truly elevate its luxurious experience.
Hotel with EV Charging Stations
Luxury Hotel
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool Outdoor Pool
Business Hotel
Hotel with Parking
EV charging stations
Accessible Hotel
Hotel with Gym
Hotel with Tennis Courts
5-Star Hotel
Hotel with Outdoor Pool
Hotel with Indoor Pool
Hotel with Heated Pool
Guest Reviews
Mercure Palanga Vanagupe Resort & SPA boasts a serene and quiet location, nestled near a picturesque pine forest and within walking distance of the sea. The surroundings provide a tranquil escape from the hustle and bustle, making it an ideal spot for those seeking peace and nature. Guests repeatedly praise the great and wonderful location, highlighting its proximity to the beach, a pleasant 12-15 minute stroll through scenic forest paths.
However, the hotel is situated somewhat away from the Palanga city center, requiring a 30-40 minute walk or a short drive to reach the heart of town and its amenities. This distance contributes to the resort's peaceful atmosphere, though it might be less convenient for those looking to explore the city extensively.
Despite its remote position from shops and cafes, the area around the hotel is described as green and serene, making it a great base for nature lovers who can rent bicycles and enjoy the coastal bike paths. While the location might not offer direct access to urban conveniences, it more than compensates with its tranquil environment, beautiful views and easy access to the beach.
Mercure Palanga Vanagupe Resort & SPA's breakfast offerings have garnered a broad spectrum of feedback. On the overwhelmingly positive side, many guests have praised the breakfast for being delicious, varied and plentiful. It's highlighted for its rich selection including salads, various snacks, salmon, potato pancakes, waffles, fresh fruits, cakes and even champagne or prosecco on some mornings. Many found the breakfast to be abundant, luxurious and fitting high standards with some describing it as superb or amazing.
However, there were a few mentions of areas needing improvement. While the variety and quality are generally praised, some guests pointed out that certain items were not replenished when they ran out. A few reviews noted limited choices and average standards, suggesting room for enhancement, especially in the context of a five-star establishment.
Overall, the breakfast at Mercure Palanga Vanagupe Resort & SPA stands out as a strong point for many visitors, lauded for its quality, variety and the pleasant surprise of champagne, though there are a few areas where consistency could be improved.
Mercure Palanga Vanagupe Resort & SPA's dinner service at the hotel restaurant receives mixed reviews from guests. On the positive side, many guests find the food tasty, varied and plentiful, praising the quality of both the dinner and breakfast offerings. The restaurant is noted for its excellent dinner quality, fast service and pleasant serving staff. Guests particularly appreciate the delicious food at both the restaurant and lobby bar, alongside the overall excellent dining experience.
However, some diners express dissatisfaction with several aspects of the restaurant. Issues include limited menu options, especially for those who do not eat seafood and high prices that many feel do not match the food quality. Specific criticisms include disappointing dishes, such as a non-roasted pork chop, bad quality salmon and poorly executed Caesar salad. There are also mentions of less enthusiastic restaurant staff and the need for serious changes in the kitchen.
Despite these critiques, the overall impression is that Mercure Palanga Vanagupe Resort & SPA offers a delightful dinner experience for many, but there is room for improvement to meet the expectations of all guests.
The rooms at Mercure Palanga Vanagupe Resort & SPA receive mixed feedback from guests. The consensus acknowledges the spaciousness and cleanliness as consistent highlights. Many appreciate the comfort and warmth of the rooms with a cozy atmosphere ideal for both relaxing and family stays. The beds are frequently noted as very comfortable, contributing to restful nights.
However, it’s clear that some rooms are in need of updates. Some furniture appears old and certain amenities, such as curtains and bathrobes, show signs of wear and tear. Some guests find the rooms rather small with issues like faded curtains, weak water pressure and outdated televisions. The balcony doors in some rooms can be difficult to open and occasionally the rooms are too hot despite adjustments.
Despite these drawbacks, the professional service, cleanliness and overall tidiness stand out, ensuring a generally pleasant experience. With a little renovation and attention to the noted issues, the room experience at Mercure Palanga Vanagupe Resort & SPA could truly align with the high standards of its spa and overall guest service.
Mercure Palanga Vanagupe Resort & SPA delivers a mixed experience when it comes to bed comfort as noted by its guests. Many appreciated the soft and cozy nature of the beds, describing them as very comfortable and noting that the rooms offered a cozy, comfortable compartment for a restful sleep. Positive sentiments were expressed about the beds, labeling them as nice and comfy.
However, some guests encountered issues with bed comfort. Several reviews mentioned that the beds were not very comfortable, too soft or even old and worn-out. The discomfort extended to the folding beds provided for children, which were described as worn out and unstable. Cribs were also flagged for being in terrible condition, too wobbly and not fitting properly in the rooms. Additionally, some guests pointed out that what was advertised as a double bed turned out to be two single beds pushed together, which wasn’t to their liking. Pillows were another point of discomfort for some visitors.
In conclusion, while many guests at Mercure Palanga Vanagupe Resort & SPA found the beds to be comfortable and conducive to a good night's sleep, there are notable exceptions that highlight areas for improvement, particularly with the older beds and children's sleeping arrangements.
Mercure Palanga Vanagupe Resort & SPA receives high marks for its cleanliness in guest reviews with many highlighting the well-maintained wellness area and the immaculately clean sauna and pool facilities. The rooms consistently meet expectations for cleanliness, frequently described as clean, tidy and perfectly maintained. The overall cleanliness of the hotel environment, including the spa and other areas, is often praised with some guests noting that the property is constantly maintained. Room cleaning services are notably top-notch with some rooms being cleaned twice a day. However, a few reviews indicate that the cleanliness of the hotel premises has declined compared to previous years and some guests feel that the hotel could benefit from better cleaning practices in certain areas. Despite these minor concerns, the majority of guest feedback reflects a positive experience regarding the cleanliness of Mercure Palanga Vanagupe Resort & SPA.
Guests at Mercure Palanga Vanagupe Resort & SPA have consistently praised the staff, noting their exceptional friendliness, professionalism and helpfulness. Many reviews highlight the welcoming and caring nature of the employees, especially those at the reception. Visitors appreciate the staff's constant politeness and their commitment to maintaining high service standards. The attentiveness of the team is frequently mentioned, along with their efforts to go above and beyond, sometimes treating guests with chocolates and prosecco. The overall pleasant atmosphere fostered by the staff's positive attitude is evident and their dedication to ensuring guest satisfaction is clear. Although there are a few isolated remarks about less than stellar interactions, the overarching sentiment is one of a dedicated and professional team that significantly enhances the overall experience at the resort.
The Mercure Palanga Vanagupe Resort & SPA has received a lot of praise for its impressive wellness facilities. Guests frequently mention the beautifully designed spa area, which features separate sections for families and adults, providing an environment that caters to both relaxation and tranquility. Many appreciate the array of amenities, including hot saunas, heated swimming pools and serene hot tubs specifically for adults. The massages are highly commended for their professionalism and have been described as exceptional, making them a significant highlight of the visit.
The spa exudes a calm atmosphere, perfectly integrating art pieces into its design, which enhances the overall aesthetic and sense of peace. The spa services are praised for being excellent and comprehensive with a broad collection of procedures to choose from. Guests also highlight the spacious and clean facilities, although some noted that the spa might feel a bit small relative to the size of the hotel.
Despite some areas such as the jacuzzi experiencing slow queues and occasional crowding, the experience remains predominantly positive. Visitors found the spa met their expectations, offering a relaxing and cozy environment that contributes significantly to their overall stay. The employees at the spa center received multiple compliments for their pleasant service, adding to the welcoming atmosphere.
While the current Covid-19 pandemic has led to some restrictions such as reduced access time, guests still enjoyed their limited time in the spa. Overall, the Mercure Palanga Vanagupe Resort & SPA’s spa has been lauded for its excellent services, professional staff and relaxing facilities, making it a key attraction for those looking to unwind during their stay.
The gym at Mercure Palanga Vanagupe Resort & SPA offers a mix of facilities suitable for both cardio and strength training, including a treadmill, elliptical and exercise bike. While it does provide a decent variety of equipment, some guests have noted that it is not well-equipped with a particular lack of proper dumbbells. Despite these shortcomings, guests can still find some essential gear to maintain their fitness routines during their stay.
The guest reviews highlight a mixed but overall positive experience with the pool facilities at Mercure Palanga Vanagupe Resort & SPA. The outdoor heated pool garners considerable praise for being wonderful, amazing and a noteworthy feature adored by many visitors. The outdoor pool area, complemented by an outdoor bar, provides a pleasant spot to relax and enjoy. An indoor pool is available as well with warmth being a commonly appreciated aspect. However, the indoor facility is frequently described as small and sometimes overcrowded, particularly concerning for families with children. Despite this, the heated pools, both indoor and outdoor, are noted as useful amenities. Overall, the comprehensive pool and sauna complex contributes positively to the guests' spa experience, though managing crowd levels could enhance the relaxation aspect for all guests.
Mercure Palanga Vanagupe Resort & SPA offers the convenience of free parking for its guests, ensuring ease of access and added value during their stay. The hotel's spacious parking lot in the backyard often provides enough space for a car and parking is readily available near the hotel. However, guests have occasionally noted that parking places can be limited, which might pose a challenge during peak times. Despite this, the presence of a huge free parking area generally accommodates the needs of most visitors. While there can be moments when parking is problematic due to high demand, the resort makes an effort to facilitate a smooth experience with its well-situated parking options.
The Mercure Palanga Vanagupe Resort & SPA is a cozy and comfortable destination, particularly well-suited for families. The wellness area is thoughtfully divided into family and adult sections, ensuring that both children and adults can enjoy their time in the spa. Bathrobes are even provided for children, adding an extra touch of convenience and comfort.
For indoor fun, there is a children's playground, while the outdoor pool receives high marks from guests. The resort is also dog-friendly, making it an ideal choice for families traveling with pets. Additionally, the good gym facilities contribute to the overall experience of a family stay.
The resort’s kitchen staff offers a great selection of salads and desserts, enhancing the dining experience for all ages. Mercure Palanga Vanagupe Resort & SPA proves to be a well-rounded option for a family weekend getaway, accommodating the needs of guests of all ages, including those traveling with babies.
Mercure Palanga Vanagupe Resort & SPA, marketed as a 5-star establishment, has received mixed feedback regarding its facilities and services. Several guests have noted that aspects such as the visible wear and tear, outdated furniture and appliances and overall room conditions do not align with the expectations set by its 5-star rating. Specifically, some reviewers mentioned curtain burns, TVs from the 90s and rooms in need of renovation as detracting from the luxurious experience advertised.
Service quality appears to be a strong point with comments highlighting that the service is worthy of the price and guests appreciated the provision of well-sized robes. However, the dining experience has not lived up to the five-star standard with guests reporting poorly prepared dishes, inedible fish and meats with strings. The disappointment continues with the removal of champagne from the menu, which seemed to diminish the premium feel.
Overall, the consensus among the reviews suggests that Mercure Palanga Vanagupe Resort & SPA strives for a high-end experience but falls short in several key areas, making it feel more like a 4.5-star establishment at best. The expectation from guests visiting such a high-rated hotel is significantly higher and many felt the resort did not deliver the "Wow" factor typically associated with five-star accommodations.
Mercure Palanga Vanagupe Resort & SPA features a variety of pool areas, both indoors and outdoors, that guests find quite appealing. The outdoor pool area, described as cozy and private, offers a luxurious swimming experience. This area includes a large, heated pool that guests appreciate for its usefulness and comfort. While the outdoor pool adds to the resort's charm, some reviews indicate that parts of the outdoor pool area could benefit from repairs. Overall, the combination of well-maintained indoor and outdoor pools contributes to a pleasant and relaxing stay.
Mercure Palanga Vanagupe Resort & SPA offers an impressive experience marked by luxury at every turn. Guests can expect excellent and luxurious rooms, ensuring a comfortable and opulent stay. The resort's high-quality amenities and the luxury setting enhance the overall experience, meeting the high expectations set by its luxury rates. The breakfast provided is both filling and of exceptional quality, making mornings a delight. Overall, the hotel stands out for its luxurious atmosphere and well-appointed accommodations.
Mercure Palanga Vanagupe Resort & SPA is an excellent choice for a romantic escape, especially for a weekend for two or Valentine's Day. Guests consistently highlight the quiet and cozy rooms that offer ample space for relaxation. The environment is described as peaceful and the service pleasant, enhancing the overall romantic atmosphere. From the moment of arrival, the romantic setting of the resort fosters an intimate and serene experience. Every detail seemingly contributes to making any stay at Mercure Palanga Vanagupe Resort & SPA a romantic and memorable getaway.
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Location
However, the hotel is situated somewhat away from the Palanga city center, requiring a 30-40 minute walk or a short drive to reach the heart of town and its amenities. This distance contributes to the resort's peaceful atmosphere, though it might be less convenient for those looking to explore the city extensively.
Despite its remote position from shops and cafes, the area around the hotel is described as green and serene, making it a great base for nature lovers who can rent bicycles and enjoy the coastal bike paths. While the location might not offer direct access to urban conveniences, it more than compensates with its tranquil environment, beautiful views and easy access to the beach.
Breakfast
However, there were a few mentions of areas needing improvement. While the variety and quality are generally praised, some guests pointed out that certain items were not replenished when they ran out. A few reviews noted limited choices and average standards, suggesting room for enhancement, especially in the context of a five-star establishment.
Overall, the breakfast at Mercure Palanga Vanagupe Resort & SPA stands out as a strong point for many visitors, lauded for its quality, variety and the pleasant surprise of champagne, though there are a few areas where consistency could be improved.
Dinner
However, some diners express dissatisfaction with several aspects of the restaurant. Issues include limited menu options, especially for those who do not eat seafood and high prices that many feel do not match the food quality. Specific criticisms include disappointing dishes, such as a non-roasted pork chop, bad quality salmon and poorly executed Caesar salad. There are also mentions of less enthusiastic restaurant staff and the need for serious changes in the kitchen.
Despite these critiques, the overall impression is that Mercure Palanga Vanagupe Resort & SPA offers a delightful dinner experience for many, but there is room for improvement to meet the expectations of all guests.
Rooms
However, it’s clear that some rooms are in need of updates. Some furniture appears old and certain amenities, such as curtains and bathrobes, show signs of wear and tear. Some guests find the rooms rather small with issues like faded curtains, weak water pressure and outdated televisions. The balcony doors in some rooms can be difficult to open and occasionally the rooms are too hot despite adjustments.
Despite these drawbacks, the professional service, cleanliness and overall tidiness stand out, ensuring a generally pleasant experience. With a little renovation and attention to the noted issues, the room experience at Mercure Palanga Vanagupe Resort & SPA could truly align with the high standards of its spa and overall guest service.
Beds
However, some guests encountered issues with bed comfort. Several reviews mentioned that the beds were not very comfortable, too soft or even old and worn-out. The discomfort extended to the folding beds provided for children, which were described as worn out and unstable. Cribs were also flagged for being in terrible condition, too wobbly and not fitting properly in the rooms. Additionally, some guests pointed out that what was advertised as a double bed turned out to be two single beds pushed together, which wasn’t to their liking. Pillows were another point of discomfort for some visitors.
In conclusion, while many guests at Mercure Palanga Vanagupe Resort & SPA found the beds to be comfortable and conducive to a good night's sleep, there are notable exceptions that highlight areas for improvement, particularly with the older beds and children's sleeping arrangements.
Cleanliness
Staff
Spa
The spa exudes a calm atmosphere, perfectly integrating art pieces into its design, which enhances the overall aesthetic and sense of peace. The spa services are praised for being excellent and comprehensive with a broad collection of procedures to choose from. Guests also highlight the spacious and clean facilities, although some noted that the spa might feel a bit small relative to the size of the hotel.
Despite some areas such as the jacuzzi experiencing slow queues and occasional crowding, the experience remains predominantly positive. Visitors found the spa met their expectations, offering a relaxing and cozy environment that contributes significantly to their overall stay. The employees at the spa center received multiple compliments for their pleasant service, adding to the welcoming atmosphere.
While the current Covid-19 pandemic has led to some restrictions such as reduced access time, guests still enjoyed their limited time in the spa. Overall, the Mercure Palanga Vanagupe Resort & SPA’s spa has been lauded for its excellent services, professional staff and relaxing facilities, making it a key attraction for those looking to unwind during their stay.
Gym
Pool
Parking
Family
For indoor fun, there is a children's playground, while the outdoor pool receives high marks from guests. The resort is also dog-friendly, making it an ideal choice for families traveling with pets. Additionally, the good gym facilities contribute to the overall experience of a family stay.
The resort’s kitchen staff offers a great selection of salads and desserts, enhancing the dining experience for all ages. Mercure Palanga Vanagupe Resort & SPA proves to be a well-rounded option for a family weekend getaway, accommodating the needs of guests of all ages, including those traveling with babies.
5 Star
Service quality appears to be a strong point with comments highlighting that the service is worthy of the price and guests appreciated the provision of well-sized robes. However, the dining experience has not lived up to the five-star standard with guests reporting poorly prepared dishes, inedible fish and meats with strings. The disappointment continues with the removal of champagne from the menu, which seemed to diminish the premium feel.
Overall, the consensus among the reviews suggests that Mercure Palanga Vanagupe Resort & SPA strives for a high-end experience but falls short in several key areas, making it feel more like a 4.5-star establishment at best. The expectation from guests visiting such a high-rated hotel is significantly higher and many felt the resort did not deliver the "Wow" factor typically associated with five-star accommodations.
Outdoor Pool
Luxury
Romantic
Yes, Mercure Palanga Vanagupe Resort & SPA has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Outdoor Pool.
Yes, a spa is available at Mercure Palanga Vanagupe Resort & SPA.
Yes, Mercure Palanga Vanagupe Resort & SPA welcomes dogs.
Yes, parking facilities are available at Mercure Palanga Vanagupe Resort & SPA.
Yes, Mercure Palanga Vanagupe Resort & SPA has a gym.
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