Palau City Hotel
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsPalau City Hotel enjoys a prime location near key attractions such as the La Maddalena archipelago and beautiful beaches like La Sciumara. Its central yet quiet placement allows guests easy access to the harbor, city center, shops, restaurants and supermarkets. The hotel's free parking adds to its convenience, enabling guests to explore the locality on foot. The staff at Palau City Hotel are frequently praised for their friendliness, professionalism and attentiveness, ensuring a warm and welcoming experience.
The breakfast at the hotel receives mixed reviews. Many guests commend the variety and quality of the buffet, particularly the fresh croissants and good coffee with friendly staff further enhancing the experience. However, the €12 cost of breakfast is often deemed too high given its exclusion from the room price and some guests note issues with replenishment, food freshness and the cramped breakfast area.
The hotel does not have its own restaurant but is well-placed near numerous dining options, making it easy for guests to explore the local gastronomic scene with varied and inexpensive eateries nearby.
Rooms at Palau City Hotel are generally clean and some offer balconies with beautiful views. Amenities like fridges, safes and mini-bars are appreciated and the hotel’s parking situation adds further convenience. Nonetheless, room and bathroom sizes can be small and some spaces require maintenance with reports of broken fixtures, dusty fans and old furniture detracting from the experience.
Cleanliness receives mixed feedback. While many guests praise the spotless rooms and high housekeeping standards, some point out lapses such as dusty areas and mold in bathrooms, indicating inconsistency in thorough cleaning.
WiFi at the hotel generally meets guests' needs with decent coverage and free access, although there are occasional connectivity issues.
Family travelers find the hotel suitable with clean family rooms and quad rooms available. Despite the lack of specific children’s activities, the hotel’s family-friendly atmosphere and nearby attractions make it a practical choice for those traveling with kids.
The beds receive varied feedback; some guests are satisfied with the comfortable beddings, while others mention discomfort due to old, springy mattresses and insufficient pillows.
As a three-star hotel, Palau City Hotel offers basic accommodations and services that align with its rating, often reflecting good value for money. While it may not meet the standards of three-star hotels in other countries like Spain, the generally positive reception staff enhance the overall experience.
Accessibility features are a mixed bag. Ground-floor accessible rooms and properly equipped bathrooms are positive points, but the lack of an elevator for higher floors and outdated bathroom facilities pose challenges. Nonetheless, the hotel is still a reasonable choice for guests requiring accessible accommodations for a short stay.
Categories
The breakfast at the hotel receives mixed reviews. Many guests commend the variety and quality of the buffet, particularly the fresh croissants and good coffee with friendly staff further enhancing the experience. However, the €12 cost of breakfast is often deemed too high given its exclusion from the room price and some guests note issues with replenishment, food freshness and the cramped breakfast area.
The hotel does not have its own restaurant but is well-placed near numerous dining options, making it easy for guests to explore the local gastronomic scene with varied and inexpensive eateries nearby.
Rooms at Palau City Hotel are generally clean and some offer balconies with beautiful views. Amenities like fridges, safes and mini-bars are appreciated and the hotel’s parking situation adds further convenience. Nonetheless, room and bathroom sizes can be small and some spaces require maintenance with reports of broken fixtures, dusty fans and old furniture detracting from the experience.
Cleanliness receives mixed feedback. While many guests praise the spotless rooms and high housekeeping standards, some point out lapses such as dusty areas and mold in bathrooms, indicating inconsistency in thorough cleaning.
WiFi at the hotel generally meets guests' needs with decent coverage and free access, although there are occasional connectivity issues.
Family travelers find the hotel suitable with clean family rooms and quad rooms available. Despite the lack of specific children’s activities, the hotel’s family-friendly atmosphere and nearby attractions make it a practical choice for those traveling with kids.
The beds receive varied feedback; some guests are satisfied with the comfortable beddings, while others mention discomfort due to old, springy mattresses and insufficient pillows.
As a three-star hotel, Palau City Hotel offers basic accommodations and services that align with its rating, often reflecting good value for money. While it may not meet the standards of three-star hotels in other countries like Spain, the generally positive reception staff enhance the overall experience.
Accessibility features are a mixed bag. Ground-floor accessible rooms and properly equipped bathrooms are positive points, but the lack of an elevator for higher floors and outdated bathroom facilities pose challenges. Nonetheless, the hotel is still a reasonable choice for guests requiring accessible accommodations for a short stay.
Family Friendly Hotel
Dog Friendly Hotel
Accessible Hotel
3-Star Hotel
About Palau City Hotel
License: F2669, IT090054A1000F2669
Guest Reviews
Location
Guests appreciate the quietness despite the hotel's central position, noting that both the port and the lively town center are short walks away. The strategic location also grants effortless access to beautiful beaches such as La Sciumara, which can be reached in approximately 10 minutes on foot. Numerous reviews highlight the convenience of free parking right in front of the hotel, allowing guests to leave their cars and explore the area on foot.
The hotel's practical location extends to nearby supermarkets and a range of other facilities, making it a handy spot for travelers. For those who enjoy an active stay, the slightly elevated position of the hotel offers a good balance between accessibility and tranquility. Friendly and professional staff further enhance the guest experience, making Palau City Hotel a well-regarded choice for a stay in Palau.
Breakfast
However, several guests considered the €12 cost for breakfast to be excessively high, especially given that breakfast was not included in the price of the stay. Some guests found the offerings to be minimal and the quality poor with specific mentions of pre-packaged cakes, canned fruit salad and a limited selection that was not replenished quickly enough. The breakfast area was sometimes described as cramped and some noted that stale bread and flies around the food detracted from the experience.
In summary, while the breakfast at Palau City Hotel has been well-received by many for its variety and quality, others found it lacking in value and freshness, especially given its high price.
Dinner
Rooms
However, room size is a common grievance with many guests feeling that the spaces are too small and occasionally cramped. The bathrooms, in particular, are frequently described as tiny and in need of updates with some reports of broken fixtures and poor cleanliness. Issues such as dusty fans, malfunctioning TVs and old furniture further detract from the experience.
On a more positive note, some rooms are spacious and come with all necessary amenities, boasting both elegance and functionality. Upgrades to the Palau Grand Hotel were also a pleasant surprise for some guests, offering larger, more luxurious accommodations.
In summary, Palau City Hotel provides a generally clean and comfortable stay with lovely balcony views, though room sizes and maintenance issues can vary significantly.
Beds
Cleanliness
However, the reviews also noted some consistency issues. Several guests highlighted that the cleanliness was not thorough with particular areas such as under the bed, nightstands and shower glasses needing more attention. Some pointed out issues like dusty rooms, mold in the bathrooms and stained floors or bedspreads, indicating lapses in more comprehensive cleaning practices. The need for regular and thorough cleaning in frequently used areas was emphasized.
While many found their rooms clean and comfortable, there were instances where the cleaning was deemed insufficient with comments on mediocrity and lack of maintenance. The periodic recognition of cleanliness standards being met or exceeded showcases that while Palau City Hotel can provide a clean environment, there is room for improvement to ensure a consistently clean experience for all guests.
Staff
Particular attention is given to the night porter and specific staff members like the manager Elia, who are described as outstanding. The receptionists also stand out for their attentiveness and adherence to anti-COVID regulations, ensuring a safe and pleasant stay. Overall, the hotel's staff is characterized by their warm hospitality, consistently leaving guests feeling well cared for and valued.
Wi-Fi
Family
3 Star
Accessible
However, several aspects could use improvement. The lack of an elevator or a consistently functional one can pose a challenge for accessing rooms on higher floors. Additionally, some guests mentioned that the structure feels outdated and the bathrooms appear run-down. Despite these issues, the hotel remains a reasonable option for a short stay, particularly for those who need accessible facilities.
No, Palau City Hotel doesn't have any pool.
No, a spa isn't available at Palau City Hotel.
Yes, Palau City Hotel welcomes dogs.
No, parking facilities aren't available at Palau City Hotel.
No, Palau City Hotel doesn't have a gym.
Location Show Map
More Options
