Drift Palm Cove
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Summary of reviewsDrift Palm Cove enjoys high praise for its exceptional location in Palm Cove, celebrated for being close to the beach, restaurants, cafes and shops, offering a perfect blend of tranquility and accessibility. Guests commend the picturesque surroundings, lush tropical gardens and beautiful pool area, which contribute to a serene and visually appealing environment.
The spacious and well-maintained pool, featuring shaded areas ideal for families, is a distinct highlight. Rooms are appreciated for their ample size, full kitchens and lovely views, making the resort a great choice for longer stays, particularly for families due to the additional amenities such as washing machines. Although some rooms are noted for being dated and in need of renovation, the staff's friendliness and helpfulness help mitigate these concerns, making the overall stay pleasant.
Dining and breakfast options at the hotel are not directly provided, but the proximity to local eateries offers a variety of convenient choices. Guests enjoy exploring the local culinary scene, which enhances their overall experience. The rooms' practical amenities, such as washing machines and dryers, add to the convenience.
Guest experiences with cleanliness and room upkeep are mixed, as some rooms are beautifully maintained while others face issues like dampness, mould and outdated furnishings. Nevertheless, the pool and common areas are generally well-kept, maintaining a good standard of cleanliness.
Staff at Drift Palm Cove consistently receive accolades for their warm, attentive service and many guests appreciate their efforts to make their stay enjoyable and smooth. Check-in is typically efficient and the management is generally viewed positively, enhancing the guest experience.
While wifi service receives mixed reviews with some guests experiencing excellent connectivity and others noting issues, it is seen as a bonus feature. The spa facilities are often praised for their relaxation potential, despite some maintenance issues. The gym is well-equipped, although it could benefit from minor improvements.
The pool, described as amazing and well-maintained, is a standout feature providing ample space for both relaxation and play. The hotel's prime location right across from the beach, combined with its well-maintained gardens, makes it an ideal spot for beach lovers and those looking to enjoy the beauty of Palm Cove.
Parking at Drift Palm Cove is generally positive with ample, secure and easily accessible spaces adding to the convenience for guests.
In summary, Drift Palm Cove is highly recommended for its prime location, beautiful surroundings, excellent facilities and welcoming staff, making it a top choice for travelers seeking both relaxation and adventure in a tropical paradise.
Categories
The spacious and well-maintained pool, featuring shaded areas ideal for families, is a distinct highlight. Rooms are appreciated for their ample size, full kitchens and lovely views, making the resort a great choice for longer stays, particularly for families due to the additional amenities such as washing machines. Although some rooms are noted for being dated and in need of renovation, the staff's friendliness and helpfulness help mitigate these concerns, making the overall stay pleasant.
Dining and breakfast options at the hotel are not directly provided, but the proximity to local eateries offers a variety of convenient choices. Guests enjoy exploring the local culinary scene, which enhances their overall experience. The rooms' practical amenities, such as washing machines and dryers, add to the convenience.
Guest experiences with cleanliness and room upkeep are mixed, as some rooms are beautifully maintained while others face issues like dampness, mould and outdated furnishings. Nevertheless, the pool and common areas are generally well-kept, maintaining a good standard of cleanliness.
Staff at Drift Palm Cove consistently receive accolades for their warm, attentive service and many guests appreciate their efforts to make their stay enjoyable and smooth. Check-in is typically efficient and the management is generally viewed positively, enhancing the guest experience.
While wifi service receives mixed reviews with some guests experiencing excellent connectivity and others noting issues, it is seen as a bonus feature. The spa facilities are often praised for their relaxation potential, despite some maintenance issues. The gym is well-equipped, although it could benefit from minor improvements.
The pool, described as amazing and well-maintained, is a standout feature providing ample space for both relaxation and play. The hotel's prime location right across from the beach, combined with its well-maintained gardens, makes it an ideal spot for beach lovers and those looking to enjoy the beauty of Palm Cove.
Parking at Drift Palm Cove is generally positive with ample, secure and easily accessible spaces adding to the convenience for guests.
In summary, Drift Palm Cove is highly recommended for its prime location, beautiful surroundings, excellent facilities and welcoming staff, making it a top choice for travelers seeking both relaxation and adventure in a tropical paradise.
Luxury Resort
Beachfront Resort
Resort near The Beach
Resort with Spa
Family Friendly Resort
Romantic Resort
Resort with Swimming Pool
Outdoor Pool
Business Resort
Resort with Parking
Resort with Gym
4-Star Resort
Resort with Outdoor Pool
Guest Reviews
Drift Palm Cove is a standout destination, celebrated for its unbeatable location in Palm Cove. Guests praise its proximity to the beach, making it easy to enjoy the sand and sea with just a short walk. The resort's position at one end of the charming esplanade ensures a serene environment while still being central to restaurants, cafes and shops, thereby offering the best of both worlds.
The hotel is often lauded for its idyllic setting, surrounded by lush tropical greenery and beautiful gardens that enhance its scenic charm. Its location near various dining options, from quaint cafes to fine dining establishments, further enriches the overall experience. Being close to essential amenities, it ensures convenience for guests, making it ideal for both relaxation and exploration.
Drift Palm Cove's facilities, particularly the impressive swimming pool, receive high marks. Many guests highlight the pool’s shaded areas in the afternoon, perfect for families who prefer to swim without the risk of sunburn. The spacious and well-maintained rooms, combined with excellent views of the pool or beach, make for a pleasant stay.
Apart from leisure amenities, the resort's central location provides easy access to public transport, making excursions to nearby attractions like Cairns and Port Douglas highly convenient. The welcoming and friendly staff further enhance the guest experience, contributing to a delightful and memorable stay.
In summary, Drift Palm Cove stands out for its prime location, picturesque surroundings, convenient access to local amenities and excellent facilities, making it a preferred choice for travelers seeking a perfect blend of relaxation and adventure in beautiful Palm Cove.
Guests at Drift Palm Cove had mixed experiences regarding breakfast options. Although the hotel itself does not offer in-room dining, breakfast or dinner options, several nearby spots provide great choices for breakfast, making it convenient for those willing to explore the local area. This allows guests to enjoy a variety of culinary experiences during their stay. The overall facilities, such as the availability of washing machines and spacious condominium units, were appreciated and families particularly enjoyed amenities like the kids' pool. However, minor inconveniences were noted, such as the lack of milk in the room and an empty bar fridge. These did not significantly detract from the overall positive aspects of the stay, particularly the accessibility of nearby breakfast options.
The dinner experience at Drift Palm Cove offers several options to choose from, making it convenient for guests looking for variety. Many reviewers appreciated the proximity to nearby restaurants, enhancing their dining options even further. While the accommodation offers practical amenities like a washing machine, suggesting attention to detail in guest comfort, there were mentions of some minor issues with seating and pillow selection. The property features a larger pool, adding to the overall appeal of the stay, although some facilities could benefit from improvements. Overall, the dining experience is complemented by a range of amenities that cater to guests' needs.
Drift Palm Cove offers a mix of experiences when it comes to their rooms. The positive highlights from guests revolve around the spaciousness and well-equipped nature of the rooms. Many reviews note the ample room size, complete with full kitchens, washing machines and dryers, making it a convenient choice for families. The large balconies and lovely views, particularly of the pool area, have been appreciated. The apartments are often described as roomy and comfortable with good layouts, perfect for longer stays.
However, several areas for improvement are consistently pointed out. Many guests felt that the rooms were dated and in need of renovation. The furniture often appeared worn out and mismatched and some rooms were noted for having cleanliness issues, including musty smells, mould and poor maintenance. Light and ventilation were also problematic in some cases with certain rooms being dark and lacking proper lighting or fans.
The hotel's location and the exterior facilities, such as the spacious pool and the surrounding gardens, receive praise for contributing to an overall pleasant atmosphere. Despite the mixed reviews on room quality, the staff's helpfulness and friendly service stand out as positive aspects of the guest experience.
For those considering a stay, it's a property that offers generous space and decent amenities, but be prepared for some variability in room conditions.
At Drift Palm Cove, guests have shared varied experiences regarding the beds. Many appreciated the comfort level with several guests noting the beds were very comfortable and quite comfy. Positive comments highlighted that the beds were extremely comfortable and the bedding was clean. Guests found the bed sizes to be good and suitable for families with praises about the king-sized bed and the high bed quality.
However, there were many critical remarks as well. Several reviews indicated that some beds were worn out or old with visible springs that were uncomfortable. The second beds in particular and children's beds received complaints about being uncomfortable, hard or saggy. Issues with bed linens and pillows were also noted with some guests mentioning stains and poor fits. Beds on wheels, mattress firmness and beds moving on the floor were additional concerns that detracted from the sleeping experience.
While the positive comments about comfort did exist, a consistent recommendation was the need for updating mattresses and linens to improve guest satisfaction. Overall, the experiences were mixed with many suggesting that addressing these bedding issues would significantly enhance the stay.
Guest reviews for Drift Palm Cove paint a mixed picture of the hotel's cleanliness. Positive comments highlight that some rooms are clean, comfortable, spacious and well-equipped. Several guests noted rooms being freshly cleaned and having a generally satisfying level of cleanliness. The pool and common areas are well-maintained with the outdoor pool area often receiving praise for cleanliness and good upkeep.
However, many reviews detail significant cleanliness issues. Complaints are frequent about damp and mouldy conditions, dirty carpets and worn furniture. Housekeeping services appear inconsistent with some rooms reportedly not cleaned thoroughly, leading to dusty surfaces, stained carpets and mould in bathrooms. Reviewers have mentioned a pervasive mouldy smell, stained or dirty sheets and outdated furnishings that give the rooms a shabby appearance.
Common areas such as hallways and balconies are also criticized for being dirty with specific mentions of mouldy odours, dirty floors and spider webs. Several reviews express dissatisfaction with maintenance, pointing out chipped paint, broken fixtures and rust. There are also reports of poor air quality, particularly in lifts and air conditioning vents.
In essence, while some guests found the accommodation at Drift Palm Cove satisfactory in terms of cleanliness and comfort, many others were disappointed by the lack of consistent cleaning, maintenance issues and overall dated and worn condition of the rooms and facilities.
Drift Palm Cove consistently receives high praise for its exceptional staff, who are described as friendly, welcoming and helpful. Guests often highlight the staff's warmth and attentiveness, contributing significantly to enjoyable stays. Employees are frequently commended for their courtesy and professionalism with many guests mentioning that the staff went out of their way to assist and provide information, making them feel comfortable and well-supported.
Check-in procedures are generally smooth and efficient with some guests specifically appreciating the clarity and simplicity of the process. Many found the reception team to be particularly pleasant and several staff members, including names like Michelle, were singled out for their helpfulness and kindness. Around the clock, the staff at Drift Palm Cove are noted for being available to address issues promptly and provide insightful information, ensuring guests' needs are comfortably met.
However, there have been isolated incidents where guests found some staff members to be unhelpful or abrupt, particularly during check-in. Management also received mixed reviews with some guests describing them as rude, while others found them polite and professional. Despite these few instances, the overall atmosphere of Drift Palm Cove is one of friendliness and high-standard customer service with staff who are committed to making every guest's stay as pleasant as possible.
Guests at Drift Palm Cove had mixed experiences with the hotel's wifi. While some praised the service as great, excellent or fast, noting that it worked perfectly and was better than most other places they'd stayed, other reviews highlighted various issues. Some encountered non-existent or weak signals, slow speeds during busy periods and limited availability in certain areas. The inconsistency extended to reports of wifi not functioning at all or being cumbersome with only one login allowed per guest. Additionally, a few reviews mentioned that wifi was only complimentary in common areas and had a charge otherwise. The absence of smart TVs in rooms and less-than-optimal phone reception were also noted. Despite these challenges, the availability of wifi, even if not always free or perfect, was deemed a bonus by some guests.
Drift Palm Cove's spa facilities receive mixed reviews from guests with many highlighting their positive experiences. Descriptions such as amazing, fantastic, great and wonderful underscore the enjoyment found in the spa amenities. Guests appreciated the large, clean and perfectly heated spa, often noting it was a perfect place for relaxation, especially in its natural setting and amidst tropical gardens. The heated jacuzzi was another favorite, considered fantastic and well-maintained.
However, not all feedback was glowing. Several reviews mentioned the spa was either not working, out of order or had maintenance issues including cold temperatures and broken beds. In some instances, the spa was closed for extended periods, disappointing many guests. Despite these issues, the pool and spa area is generally praised for its relaxation potential and delightful setup with the sounds of waves from the nearby beach enhancing the overall experience.
In sum, while there are noted concerns regarding maintenance and availability, the spa at Drift Palm Cove is often commended for its quality and the serene environment it provides to guests.
Drift Palm Cove offers a gym that generally leaves a positive impression among its guests. The facility is well-equipped with a variety of equipment, making it better than most other places. The size of the gym is adequate for the needs of its users and it includes a coffee shop and a few other small shops, which add convenience. There are also good options for restaurants and supermarkets nearby.
However, some improvements might be necessary. Guests have pointed out the need for new jog mats and the replacement of missing dumbbells, specifically 4kg and 5kg weights. Additionally, there were mentions of black mould on the ceiling, indicating that a touchup is overdue. Despite these concerns, the gym facilities overall are considered sufficient and beneficial for those staying at Drift Palm Cove.
The pool at Drift Palm Cove consistently emerges as a highlight in guest reviews with numerous guests praising its vast size and inviting lagoon-style design surrounded by lush tropical gardens. Many describe it as amazing, fabulous and stunning with plenty of sunbeds available for relaxation. Despite some comments about the pool being too cold or parts of it being under renovation, the general consensus highlights the enjoyment and relaxation experienced. Kids love the ample space and depth while adults appreciate the well-maintained and shaded areas. The facilities including a spa and the overall tranquil ambiance add to the pool’s appeal, making it a central feature of the resort. Guests enjoy both the aesthetic views from their rooms and the actual swimming experience, underlining the pool as a key attribute of their stay at Drift Palm Cove.
Drift Palm Cove boasts an enviable location with close access to the beautiful beach right across the road, making it an ideal spot for beach lovers. Guests appreciate the hotel's proximity to the sandy shores, restaurants and shops, making it a convenient hub for a relaxing coastal escape. The beach itself is described as postcard-perfect with clean, calm waters suitable for swimming and plenty of shade provided by the nearby trees.
The beachfront setting contributes to an unbeatable atmosphere for relaxation, enhanced by the well-maintained garden and pool area at the hotel. Spotless landscaping and a serene environment add to the appeal, allowing visitors to fully enjoy the tropical surroundings. The addition of local cafes and eateries within an easy walking distance only adds to the charm of this coastal retreat.
Many guests highlight the perfect location for enjoying both the beach and the amenities of Palm Cove with the hotel offering direct access to the main beach. Those looking to unwind will find the beach to be an excellent spot for leisure, complemented by the inviting, clean rooms and well-organized amenities at Drift Palm Cove. This setup makes it a highly recommended destination for those aiming to combine beachfront tranquility with the convenience of nearby attractions and dining options.
Guests have varied experiences with parking at Drift Palm Cove. On the positive side, there are numerous mentions of parking being available, easy and secure with ample and accessible parking spots provided. Many appreciated the convenience and that free parking was offered, highlighting the good parking facilities and private parking spaces. For those staying in rooms with designated parking spots, the arrangements were generally considered favorable.
However, there were also notable criticisms. Some guests found their allocated parking spots to be far from their rooms and a few reported issues with parking availability, such as car parks being full or not big enough. For certain accommodations like Studio Apartments, parking wasn't provided and a couple of guests experienced difficulties with maintaining their allocated spots. Despite some drawbacks, the overall sentiment leaned towards satisfactory parking options, balancing convenience with occasional logistical challenges.
Drift Palm Cove offers an ideal family-friendly environment perfect for a relaxed getaway. The spacious apartments are well-suited for families with amenities that cater to both young children and larger family groups. The atmosphere is very welcoming with friendly staff ensuring a comfortable stay.
Families particularly enjoy the large and expansive pool area, complete with pool floaties that the kids love. The pool itself proves to be a major hit, as many children had an absolute ball playing in it. Additionally, the large spa area complements the family-friendly pool, ensuring that both kids and adults have a great time.
The rooms are described as spacious and comfortable with the family apartments perfectly laid out to accommodate one or two children comfortably. Many families found the facilities sufficient and the units equipped with good amenities. The location is excellent, adding to the overall positive experience.
Drift Palm Cove stands out as an ideal choice for a family, whether for a short visit or a longer stay. The hotel manages to strike the right balance between budget-conscious options and providing ample facilities that cater to families, making it a definite place to consider for a family vacation.
Drift Palm Cove offers a generally positive experience with guests praising its excellent four-star facilities and amenities. The property's location is frequently highlighted as great, contributing to its good overall atmosphere and resort layout. The pool and room setups also receive commendation, adding to the overall value for money that visitors feel they receive. However, there are mentions of the property needing some improvements, particularly concerning the decor, cleanliness and dated kitchen items.
The pricing is considered appropriate for the Palm Cove area and while some guests feel the property lives up to its four-star rating, others disagree, citing aging facilities and minor maintenance issues as areas for improvement. There is a suggestion that a coffee shop on the premises would enhance the experience. Overall, Drift Palm Cove stands out for its practical amenities and good value, but to meet the high standards of a true four-star hotel, some refurbishments and updates could be beneficial.
Drift Palm Cove presents itself as a commendable option for business travelers with its ideal facilities catering to professional needs. The studios are especially suitable for business trips, providing necessary amenities such as internet and a business center, which many guests have found great for their work requirements. The location is noted to be convenient for business stays and the reception is spacious and well-equipped, ensuring a seamless check-in process.
The staff at Drift Palm Cove enhances the experience with their friendly and helpful demeanor, often seen smiling and knowledgeable. However, some areas could benefit from improvement, such as the general cleanliness of public spaces and the condition of the rooms which show signs of wear. Despite these minor setbacks, the overall consensus highlights the hotel's suitability for business clients with functional, if basic, office amenities readily available. Additionally, while the resort lacks its own bar or dining options, the accommodating staff and good facilities for business travelers make it a reliable choice for those on work trips.
Drift Palm Cove receives commendations for its excellent accessibility features, catering well to guests with disabilities. Facilities are noted to be access-friendly with specific praise for accessible rooms and parking. The hotel is conveniently situated, offering easy access to the beach, restaurants, cafes and the esplanade. The pool area with its rails and sloped steps, is particularly appreciated by those with mobility issues and the ground floor rooms provide close access to the pool. The location is accessible and practical for families with quiet operations and clear, tidy environments. Guests find the accessible facilities and overall setup to be good value for money. Although there's a note about the elevator being a bit further for carrying luggage, the hotel’s overall disabled access, including at reception, is highly regarded.
The outdoor pool at Drift Palm Cove has garnered numerous positive reviews with guests frequently praising its size and layout. Descriptions such as huge, big and large are commonly used to convey its ample space, which is complemented by a variety of lounging areas perfect for relaxation. The pool's maintenance is also highly commended, ensuring a clean and pleasant experience for all visitors.
Encased in a beautiful tropical garden setting, the pool area offers a rainforest-like environment, providing plenty of shade and creating a serene atmosphere. Guests have also enjoyed the aesthetic features, such as fountains and landscape surroundings, which add to its appeal. The pool area includes an outdoor Jacuzzi nestled near trees, enhancing the overall relaxation experience.
The combination of a lovely outdoor pool and well-maintained gardens makes a significant impression, frequently highlighted as one of the main attractions. The private, plant-decked balconies overlooking the pool, coupled with easy access to the beach, offer additional charm. Despite occasional remarks about the pool's cold temperature and some maintenance work, the pool area remains a major highlight, especially for families with children enjoying it daily.
Overall, the outdoor pool and surrounding environment at Drift Palm Cove provide a tranquil and enjoyable retreat, perfectly integrated into the lush tropical landscape.
Nestled in a beautifully romantic location, Drift Palm Cove provides an idyllic escape perfect for couples seeking a romantic getaway. The ambiance of peace and tranquility envelops guests, creating a serene environment ideal for relaxation. The loft apartments are particularly appealing, offering a great setup for couples with stunning sea views and lovely pool vistas from the balconies.
The resort features romantic touches throughout, such as a beautifully quiet pool area adorned with relaxing Jacuzzis and plenty of sun beds to lounge on. The large pool area contributes to the relaxing atmosphere, making it perfect for unwinding with a glass of wine on the balcony.
Overall, Drift Palm Cove stands out as an excellent choice for honeymoons and romantic stays, providing a perfect blend of privacy, beautiful scenery and luxury.
Drift Palm Cove boasts a prime beachfront location, perfectly positioned right across from a beautiful beach that many guests describe as postcard perfect. The hotel's proximity to the ocean, restaurants and shops makes its location truly outstanding, providing guests with convenient access to everything they need for a relaxing stay. The esplanade setting means that the beach is just a few steps away and many rooms offer stunning sea views and direct beach access.
Guests appreciate the short walk to the beach and the fantastic views from balconies that overlook both the pool and the ocean. The setting on Palm Cove’s main street offers a charming, small-town vibe, enhancing the overall experience with its serene and picturesque surroundings. Additionally, the beachfront avenue is celebrated for its proximity to a variety of dining opportunities and leisurely beach walks.
In summary, Drift Palm Cove is an ideal destination for those seeking a beautiful beachfront stay with excellent access to local amenities and breathtaking ocean views.
Location Show Map
Location
The hotel is often lauded for its idyllic setting, surrounded by lush tropical greenery and beautiful gardens that enhance its scenic charm. Its location near various dining options, from quaint cafes to fine dining establishments, further enriches the overall experience. Being close to essential amenities, it ensures convenience for guests, making it ideal for both relaxation and exploration.
Drift Palm Cove's facilities, particularly the impressive swimming pool, receive high marks. Many guests highlight the pool’s shaded areas in the afternoon, perfect for families who prefer to swim without the risk of sunburn. The spacious and well-maintained rooms, combined with excellent views of the pool or beach, make for a pleasant stay.
Apart from leisure amenities, the resort's central location provides easy access to public transport, making excursions to nearby attractions like Cairns and Port Douglas highly convenient. The welcoming and friendly staff further enhance the guest experience, contributing to a delightful and memorable stay.
In summary, Drift Palm Cove stands out for its prime location, picturesque surroundings, convenient access to local amenities and excellent facilities, making it a preferred choice for travelers seeking a perfect blend of relaxation and adventure in beautiful Palm Cove.
Breakfast
Dinner
Rooms
However, several areas for improvement are consistently pointed out. Many guests felt that the rooms were dated and in need of renovation. The furniture often appeared worn out and mismatched and some rooms were noted for having cleanliness issues, including musty smells, mould and poor maintenance. Light and ventilation were also problematic in some cases with certain rooms being dark and lacking proper lighting or fans.
The hotel's location and the exterior facilities, such as the spacious pool and the surrounding gardens, receive praise for contributing to an overall pleasant atmosphere. Despite the mixed reviews on room quality, the staff's helpfulness and friendly service stand out as positive aspects of the guest experience.
For those considering a stay, it's a property that offers generous space and decent amenities, but be prepared for some variability in room conditions.
Beds
However, there were many critical remarks as well. Several reviews indicated that some beds were worn out or old with visible springs that were uncomfortable. The second beds in particular and children's beds received complaints about being uncomfortable, hard or saggy. Issues with bed linens and pillows were also noted with some guests mentioning stains and poor fits. Beds on wheels, mattress firmness and beds moving on the floor were additional concerns that detracted from the sleeping experience.
While the positive comments about comfort did exist, a consistent recommendation was the need for updating mattresses and linens to improve guest satisfaction. Overall, the experiences were mixed with many suggesting that addressing these bedding issues would significantly enhance the stay.
Cleanliness
However, many reviews detail significant cleanliness issues. Complaints are frequent about damp and mouldy conditions, dirty carpets and worn furniture. Housekeeping services appear inconsistent with some rooms reportedly not cleaned thoroughly, leading to dusty surfaces, stained carpets and mould in bathrooms. Reviewers have mentioned a pervasive mouldy smell, stained or dirty sheets and outdated furnishings that give the rooms a shabby appearance.
Common areas such as hallways and balconies are also criticized for being dirty with specific mentions of mouldy odours, dirty floors and spider webs. Several reviews express dissatisfaction with maintenance, pointing out chipped paint, broken fixtures and rust. There are also reports of poor air quality, particularly in lifts and air conditioning vents.
In essence, while some guests found the accommodation at Drift Palm Cove satisfactory in terms of cleanliness and comfort, many others were disappointed by the lack of consistent cleaning, maintenance issues and overall dated and worn condition of the rooms and facilities.
Staff
Check-in procedures are generally smooth and efficient with some guests specifically appreciating the clarity and simplicity of the process. Many found the reception team to be particularly pleasant and several staff members, including names like Michelle, were singled out for their helpfulness and kindness. Around the clock, the staff at Drift Palm Cove are noted for being available to address issues promptly and provide insightful information, ensuring guests' needs are comfortably met.
However, there have been isolated incidents where guests found some staff members to be unhelpful or abrupt, particularly during check-in. Management also received mixed reviews with some guests describing them as rude, while others found them polite and professional. Despite these few instances, the overall atmosphere of Drift Palm Cove is one of friendliness and high-standard customer service with staff who are committed to making every guest's stay as pleasant as possible.
Wi-Fi
Spa
However, not all feedback was glowing. Several reviews mentioned the spa was either not working, out of order or had maintenance issues including cold temperatures and broken beds. In some instances, the spa was closed for extended periods, disappointing many guests. Despite these issues, the pool and spa area is generally praised for its relaxation potential and delightful setup with the sounds of waves from the nearby beach enhancing the overall experience.
In sum, while there are noted concerns regarding maintenance and availability, the spa at Drift Palm Cove is often commended for its quality and the serene environment it provides to guests.
Gym
However, some improvements might be necessary. Guests have pointed out the need for new jog mats and the replacement of missing dumbbells, specifically 4kg and 5kg weights. Additionally, there were mentions of black mould on the ceiling, indicating that a touchup is overdue. Despite these concerns, the gym facilities overall are considered sufficient and beneficial for those staying at Drift Palm Cove.
Pool
Beach
The beachfront setting contributes to an unbeatable atmosphere for relaxation, enhanced by the well-maintained garden and pool area at the hotel. Spotless landscaping and a serene environment add to the appeal, allowing visitors to fully enjoy the tropical surroundings. The addition of local cafes and eateries within an easy walking distance only adds to the charm of this coastal retreat.
Many guests highlight the perfect location for enjoying both the beach and the amenities of Palm Cove with the hotel offering direct access to the main beach. Those looking to unwind will find the beach to be an excellent spot for leisure, complemented by the inviting, clean rooms and well-organized amenities at Drift Palm Cove. This setup makes it a highly recommended destination for those aiming to combine beachfront tranquility with the convenience of nearby attractions and dining options.
Parking
However, there were also notable criticisms. Some guests found their allocated parking spots to be far from their rooms and a few reported issues with parking availability, such as car parks being full or not big enough. For certain accommodations like Studio Apartments, parking wasn't provided and a couple of guests experienced difficulties with maintaining their allocated spots. Despite some drawbacks, the overall sentiment leaned towards satisfactory parking options, balancing convenience with occasional logistical challenges.
Family
Families particularly enjoy the large and expansive pool area, complete with pool floaties that the kids love. The pool itself proves to be a major hit, as many children had an absolute ball playing in it. Additionally, the large spa area complements the family-friendly pool, ensuring that both kids and adults have a great time.
The rooms are described as spacious and comfortable with the family apartments perfectly laid out to accommodate one or two children comfortably. Many families found the facilities sufficient and the units equipped with good amenities. The location is excellent, adding to the overall positive experience.
Drift Palm Cove stands out as an ideal choice for a family, whether for a short visit or a longer stay. The hotel manages to strike the right balance between budget-conscious options and providing ample facilities that cater to families, making it a definite place to consider for a family vacation.
4 Star
The pricing is considered appropriate for the Palm Cove area and while some guests feel the property lives up to its four-star rating, others disagree, citing aging facilities and minor maintenance issues as areas for improvement. There is a suggestion that a coffee shop on the premises would enhance the experience. Overall, Drift Palm Cove stands out for its practical amenities and good value, but to meet the high standards of a true four-star hotel, some refurbishments and updates could be beneficial.
Business
The staff at Drift Palm Cove enhances the experience with their friendly and helpful demeanor, often seen smiling and knowledgeable. However, some areas could benefit from improvement, such as the general cleanliness of public spaces and the condition of the rooms which show signs of wear. Despite these minor setbacks, the overall consensus highlights the hotel's suitability for business clients with functional, if basic, office amenities readily available. Additionally, while the resort lacks its own bar or dining options, the accommodating staff and good facilities for business travelers make it a reliable choice for those on work trips.
Accessible
Outdoor Pool
Encased in a beautiful tropical garden setting, the pool area offers a rainforest-like environment, providing plenty of shade and creating a serene atmosphere. Guests have also enjoyed the aesthetic features, such as fountains and landscape surroundings, which add to its appeal. The pool area includes an outdoor Jacuzzi nestled near trees, enhancing the overall relaxation experience.
The combination of a lovely outdoor pool and well-maintained gardens makes a significant impression, frequently highlighted as one of the main attractions. The private, plant-decked balconies overlooking the pool, coupled with easy access to the beach, offer additional charm. Despite occasional remarks about the pool's cold temperature and some maintenance work, the pool area remains a major highlight, especially for families with children enjoying it daily.
Overall, the outdoor pool and surrounding environment at Drift Palm Cove provide a tranquil and enjoyable retreat, perfectly integrated into the lush tropical landscape.
Romantic
The resort features romantic touches throughout, such as a beautifully quiet pool area adorned with relaxing Jacuzzis and plenty of sun beds to lounge on. The large pool area contributes to the relaxing atmosphere, making it perfect for unwinding with a glass of wine on the balcony.
Overall, Drift Palm Cove stands out as an excellent choice for honeymoons and romantic stays, providing a perfect blend of privacy, beautiful scenery and luxury.
Beachfront
Guests appreciate the short walk to the beach and the fantastic views from balconies that overlook both the pool and the ocean. The setting on Palm Cove’s main street offers a charming, small-town vibe, enhancing the overall experience with its serene and picturesque surroundings. Additionally, the beachfront avenue is celebrated for its proximity to a variety of dining opportunities and leisurely beach walks.
In summary, Drift Palm Cove is an ideal destination for those seeking a beautiful beachfront stay with excellent access to local amenities and breathtaking ocean views.
Yes, Drift Palm Cove has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Drift Palm Cove.
No, Drift Palm Cove doesn't allow dogs.
Yes, parking facilities are available at Drift Palm Cove.
Yes, Drift Palm Cove has a gym.
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