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Perelik Hotel

Pamporovo , Pamporovo Resort (Show on Map)

8.1

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsPerelik Hotel generally offers an excellent experience to its guests, particularly due to its stellar location in the heart of the Pamporovo resort. It provides unparalleled convenience, being close to beautiful ski slopes, a variety of restaurants and essential amenities. Guests appreciate the hotel's central position, which makes everything accessible either on foot or via the provided shuttle buses.

The hotel's rooms are a highlight, frequently praised for their spaciousness, cleanliness and modern facilities. Guests enjoy the large bathrooms, comfortable accommodations and pleasant views, particularly those overlooking Snezhanka Peak. The junior suites and duplex rooms receive special mention for their considerable space and comfort.

The hotel's cleanliness is another strong point with numerous reviews commending the daily room cleaning and overall tidiness of the establishment. The staff, although receiving mixed feedback, are often described as friendly, helpful and responsive, contributing to a welcoming atmosphere.

Perelik Hotel's spa facilities are widely regarded as top-notch, featuring a variety of modern and refurbished amenities. Guests find the spa area to be a major highlight of their stay, praising its cleanliness, variety and the relaxing ambiance it provides. The pool facilities, including a 25-meter indoor pool and a heated children's pool, add to the overall positive experience, though some guests note that the water could be warmer, particularly in the Olympic-style pool.

For families, Perelik Hotel is an excellent choice. It offers a large children's area, kids club, heated children's pool and convenient access to skiing areas. The family-friendly amenities, combined with the free transportation to ski centers and the range of family-oriented activities, make it a favorable option for those traveling with children.

Dining experiences at the hotel receive mixed reviews. While breakfast and dinner options are often praised for their variety and quality, some guests find the breakfast pricey and not always up to five-star standards, particularly during peak times. Dinner experiences also vary with some guests enjoying the meals while others find room for improvement in taste and service.

Parking at Perelik Hotel is convenient due to the availability of an underground parking lot, though spaces can be limited and difficult to find at times. The beds receive mixed reviews with some guests finding them comfortable while others cite issues with softness and outdated furnishings.

The hotel's five-star rating has sparked debate among guests; while some believe it lives up to this luxurious standard, others feel that certain aspects like cleanliness, service and breakfast fall short of the expectations. Despite these mixed sentiments, many guests leave with a positive impression, enjoying the hotel's many strengths and the memorable experiences it offers.
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Luxury Hotel

Hotel near Ski Resorts

Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

Heated Pool Indoor Pool Pool Lap Lanes

Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Gym

Hotel with Tennis Courts

5-Star Hotel

Hotel with Pool Lap Lanes

Hotel with Indoor Pool

Hotel with Heated Pool

Room Types

Junior Suite with Balcony This suite features a flat-screen TV, minibar, safe box, coffee/tea set maker and free WiFi.

Maisonette This two-bedroom apartment/maisonette features a flat-screen TV, a balcony, minibar and seating area.

Maisonette This one-bedroom apartment/maisonette features a balcony, a flat-screen TV and a minibar.

Double or Twin Room with Balcony This suite for single occupancy features a flat-screen TV, a minibar and free WiFi.

Double or Twin Room Offering free toiletries and bathrobes, this twin/double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. This twin/double room features a minibar, a tea and coffee maker, flat-screen TV with satellite channels, as well as wine/champagne for guests. The unit offers 1 bed.

Junior Suite This suite features 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. This wheelchair accessible suite has a minibar, a seating area with a flat-screen TV and a roll-in shower. The unit has 3 beds.

Two-Bedroom Apartment This spacious apartment is comprised of 1 living room, 2 separate bedrooms and 1 bathroom with a walk-in shower and free toiletries. This apartment features a minibar, flat-screen TV with satellite channels, mountain views, as well as wine/champagne for guests. The unit offers 3 beds.

About Perelik Hotel

License: РК-19-11835

Guest Reviews

8.1

Very Good

Location

Perelik Hotel boasts a stellar location, often praised for its proximity to the most beautiful ski slopes in the Pamporovo area. Nestled right in the center of the resort, everything is within easy walking distance, making it extremely convenient for guests. The hotel is situated close to the best restaurants, offering guests ample dining options nearby. Many reviews highlight its top-notch location, undeniably great for anyone wishing to stay at the heart of the resort.

However, the hotel is somewhat hard to find, being located behind another hotel. This, coupled with the fact that Pamporovo sees fewer visitors during the summer, may be a consideration for some travelers. On the bright side, the hotel's position makes the ski area easily accessible by car with shuttle buses available for added convenience.

Overall, Perelik Hotel's location is described as very good, offering both convenience and access to essential resort amenities, despite a few minor drawbacks.

Breakfast

Perelik Hotel's breakfast offerings have received mixed reviews from guests. Many have praised the breakfast as delicious, rich and diverse with some describing it as one of the best they have ever had. Freshly prepared options, unlimited fresh juices, coffee and a variety of food items have been highlighted positively. Some reviews noted the breakfast as excellent, generous and satisfying, appealing to varied tastes.

However, several guests pointed out that the breakfast was expensive and not included in the room price. There were also concerns about the quality and freshness of some items with specific issues such as spoiled food and empty buffet stations towards the end of breakfast time. Some reviewers felt the breakfast did not meet the standards expected of a five-star hotel, especially during peak times like Christmas.

Overall, while many guests enjoyed the breakfast for its variety and quality, there were notable shortcomings that could use improvement to better meet guest expectations.

Dinner

The Perelik Hotel offers a range of experiences when it comes to dinner at their restaurant. Many guests praised the meals, describing them as excellent, rich, varied, fresh and of high quality. The buffet dinner was appreciated for its good value for money and some found the dinner enjoyable and the food excellent both in the morning and evening.

However, there were also numerous criticisms. Some guests found the food extremely salty, lukewarm or simply not up to the standards of a five-star hotel. There were mentions of limited choices, underwhelming quality for the price paid and disappointing desserts. Some guests had to resort to dining elsewhere due to the poor quality of the restaurant's offerings.

The restaurant facility itself received mixed reviews, noted as being large and detached, but there were reports of delays in service and issues with the sequence of courses served. Overall, while there are positive remarks about the dining experience, there are significant areas for improvement in terms of consistency and quality at Perelik Hotel's restaurant.

Rooms

Perelik Hotel offers a variety of accommodating rooms that have generally received positive feedback from guests. Many reviews highlight the large, spacious rooms with some guests emphasizing the massive size of the rooms and bathrooms. Cleanliness is consistently praised with numerous mentions of clean, tidy and well-maintained spaces. The rooms also score high on comfort, featuring very comfortable accommodations and cozy settings.

Many guests found the room decorations to be nice and the modern room facilities were appreciated. Several reviews also noted the big and spacious junior suites and duplex rooms, which add to the appeal for those craving more space. Guests also enjoyed the views, particularly those overlooking Snezhanka Peak, although some found views less appealing when facing the parking lot.

However, not all feedback was entirely positive. Some guests experienced issues with the heating, finding it unbearable and air conditioning complaints were mentioned, particularly when the air was blowing directly on them. Additionally, while many rooms were described as newly renovated and modern, there were a few mentions of rooms appearing old with issues such as fallen curtains and outdated carpets.

Overall, Perelik Hotel rooms stand out for their spaciousness, cleanliness and comfort, making them a popular choice among returning guests.

Beds

Perelik Hotel has received mixed reviews regarding the comfort and quality of its beds. On the positive side, several guests found the beds to be really comfortable with some appreciating the clean and comfortable mattresses and noting that bed sheets were changed to new ones when needed. However, many guests experienced discomfort, citing issues with lumpy, old and worn-out sheets, as well as overly soft mattresses that offered little support. The pillows, while soft, did not meet some guests' expectations for comfort and the furnishings appeared outdated, contributing to the overall poor bed experience for some. While a subset of guests did enjoy the comfort of their beds, others found them to be a notable downside of their stay at the hotel.

Cleanliness

Perelik Hotel receives high praise for its cleanliness, frequently being described as very clean, extremely clean and the cleanest hotel around. Guests appreciate that the rooms are cleaned daily and that the hotel maintains a high level of overall tidiness. Many visitors find the rooms and bathrooms to be clean and spacious with comfortable beds and fresh flowers adding a nice touch. The cleanliness extends to all areas of the hotel, making it a well-maintained and pleasant place to stay. However, it is worth noting that there are a few mentions of issues with cleaning quality, particularly concerning dirty carpets and occasional lapses in room cleaning. Despite these minor setbacks, the general consensus highlights the impressive cleanliness and comfort provided by Perelik Hotel.

Staff

Perelik Hotel's staff garners mixed feedback from guests, though many highlight numerous positives. The staff is frequently described as very kind, friendly, responsive and helpful. Their attentiveness and willingness to assist are commonly noted, especially in the restaurant and at reception. The multilingual abilities of the staff, along with their politeness and cheerful demeanor, contribute to a generally welcoming atmosphere. Many guests appreciate the extremely kind and helpful nature of the staff, which enhances their overall stay.

However, some reviews indicate areas needing improvement. There were instances of staff being rude, unprofessional and inattentive, particularly in the restaurant and spa areas. Some guests experienced language barriers, specifically staff not speaking English, which occasionally led to communication difficulties. Reception staff in particular were sometimes perceived as lost or unhelpful, affecting the guest experience negatively.

Despite these issues, the hotel's staff often manages to leave a positive impression, winning guests over with their friendly and obliging service. Overall, while there are areas for improvement, many guests find the staff at Perelik Hotel to contribute positively to their stay.

Spa

Guests at Perelik Hotel have a lot to say about its spa facilities with many describing the spa as top of the line, magnificent and unique. The spa area is repeatedly mentioned as big, terrific and clean with specialized zones like the sauna and hammam standing out. Reviews highlight the variety of spa facilities available, which are both completely refurbished and modernized, offering a wonderful spa experience.

Despite some occasional concerns, such as confusion in the spa corridors maze and moments when the spa felt overcrowded, the overall sentiment remains highly positive. A few guests expressed disappointment with some facilities being closed or the water temperature in the jacuzzi being too cold. However, the general consensus leans towards a recommendation, praising the excellent services and modern amenities.

Frequent comments about the spa being the best part of the stay with an especially nice and beautiful ambience, solidify its reputation. Even when pointing out minor issues, the overall experience at the spa center is highly regarded. The direct connection to the spa from the hotel and its cleanliness add to the convenience, making it a highlight for many visitors.

Pool

Perelik Hotel features an impressive range of pool facilities that have garnered positive feedback from guests. The hotel boasts a large, clean and modern pool area, which includes a 25-meter indoor pool divided into lanes, making it ideal for serious swimmers. Additionally, there is a heated children's pool that caters well to younger guests. However, it is worth noting that the Olympic-style pool isn't particularly kid-friendly and has been described as having cold water. Overall, the spacious and well-maintained pool area, complemented by a great spa center, contributes to a pleasing aquatic experience at the hotel.

Parking

Perelik Hotel offers the convenience of an underground parking lot, which many guests found to be a significant advantage during their stay. However, reviews indicate that the overall parking experience could use improvement. Guests frequently mentioned that parking spaces are limited and sometimes difficult to find. The parking areas are described as small and not always convenient. Despite these challenges, the availability of underground parking remains a highlight, especially during peak times when surface parking can become even more scarce.

Family

Perelik Hotel is a family-friendly destination offering a range of amenities and activities tailored for children. The hotel features a large children's area and a massive kids club, ensuring young guests have plenty of space to play and engage in various activities. While there are no dedicated places for kids' animations, the hotel compensates with a heated kids' pool and a free 25-meter indoor pool that the whole family can enjoy. Conveniently located, the hotel provides free transportation to ski areas, making it an excellent choice for families looking to hit the slopes. Additional facilities such as the restaurant, lobby bar, pool, spa center and fitness room cater to family needs and children are warmly welcomed, even in the spa. The game centre positioned right below the restaurant offers easy access to entertainment for the little ones, rounding out a well-considered suite of family-friendly features.

Ski

The Perelik Hotel enjoys a favorable location, being close to the ski slopes and ski area, which makes it a great choice for skiing vacations. Guests appreciate the easy access to the ski areas and lifts, either on foot or by utilizing the available shuttle bus services. The hotel provides shuttle transportation to Ski Center 1 and other ski areas, which is generally good, although it could benefit from better organization for added convenience. Additionally, guests can rent bicycles and ski equipment directly at the property, enhancing the overall skiing experience.

5 Star

Perelik Hotel has sparked mixed feedback regarding its 5-star rating. Many patrons assert that it definitely deserves the five stars, citing it as a true 5-star hotel. However, numerous reviewers feel differently, indicating that the hotel does not meet the level of a 5-star establishment. Critical comments frequently highlight that the service, cleanliness and breakfast fall short of the expected standards for a five-star hotel. Despite the contrasting opinions, a segment of visitors strongly believes the hotel lives up to its luxurious rating.

Yes, Perelik Hotel has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Pool Lap Lanes.

Yes, a spa is available at Perelik Hotel.

No, Perelik Hotel doesn't allow dogs.

Yes, parking facilities are available at Perelik Hotel.

Yes, Perelik Hotel has a gym.

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