Hotel 2 Mares
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Summary of reviewsHotel 2 Mares offers a centrally located stay in the capital city, making it a convenient choice for travelers eager to explore nearby attractions, restaurants and shopping areas on foot. Its proximity to multiple metro stations further enhances accessibility. Guests frequently commend the welcoming and helpful staff, whose exceptional hospitality adds to the overall positive experience.
Dining at Hotel 2 Mares receives mostly high praise with guests enjoying the delicious and high-quality food, accompanied by superb service. Although some reviews mention limited menu options and isolated instances of discomfort after dining, the overall sentiment remains positive with many finding the restaurant's meals enjoyable and tasty.
The rooms at the hotel are a mixed bag. Although spacious and cozy with some offering nice views, many show signs of wear and tear, particularly in the bathrooms, which are often described as dated and in disrepair. Cleanliness is inconsistent with some guests finding their rooms in pristine condition while others report dirty environments and the presence of pests. The lack of basic amenities in some rooms, coupled with several non-functional items, is a recurring concern. Despite these drawbacks, guests appreciate the room sizes and the efforts of the friendly and helpful staff.
Cleanliness within the hotel generally receives poor feedback with guests consistently reporting dirty rooms, unpleasant odors and neglect in maintenance. The pool area, although appreciated for its atmosphere and comfort, also suffers from cleanliness and maintenance issues.
On a brighter note, the hotel's staff stands out for their excellent service, friendliness and professionalism. Guests frequently note the helpfulness of reception and restaurant staff, who go out of their way to ensure a pleasant stay and communicate effectively in guests' languages when needed.
However, the hotel's Wi-Fi service is a known issue with many guests finding the signal weak or non-existent in rooms and common areas. This unreliable internet connection is a significant area needing improvement.
In summary, while the hotel’s prime location and exemplary staff service are major positives, there are notable areas requiring attention, particularly in room maintenance, cleanliness and Wi-Fi reliability.
Categories
Dining at Hotel 2 Mares receives mostly high praise with guests enjoying the delicious and high-quality food, accompanied by superb service. Although some reviews mention limited menu options and isolated instances of discomfort after dining, the overall sentiment remains positive with many finding the restaurant's meals enjoyable and tasty.
The rooms at the hotel are a mixed bag. Although spacious and cozy with some offering nice views, many show signs of wear and tear, particularly in the bathrooms, which are often described as dated and in disrepair. Cleanliness is inconsistent with some guests finding their rooms in pristine condition while others report dirty environments and the presence of pests. The lack of basic amenities in some rooms, coupled with several non-functional items, is a recurring concern. Despite these drawbacks, guests appreciate the room sizes and the efforts of the friendly and helpful staff.
Cleanliness within the hotel generally receives poor feedback with guests consistently reporting dirty rooms, unpleasant odors and neglect in maintenance. The pool area, although appreciated for its atmosphere and comfort, also suffers from cleanliness and maintenance issues.
On a brighter note, the hotel's staff stands out for their excellent service, friendliness and professionalism. Guests frequently note the helpfulness of reception and restaurant staff, who go out of their way to ensure a pleasant stay and communicate effectively in guests' languages when needed.
However, the hotel's Wi-Fi service is a known issue with many guests finding the signal weak or non-existent in rooms and common areas. This unreliable internet connection is a significant area needing improvement.
In summary, while the hotel’s prime location and exemplary staff service are major positives, there are notable areas requiring attention, particularly in room maintenance, cleanliness and Wi-Fi reliability.
Hotel near Nightlife Spots
Hotel with Swimming Pool
Outdoor Pool
Cheap Hotel
3-Star Hotel
Hotel with Outdoor Pool
Guest Reviews
Hotel 2 Mares is praised for its excellent, central location in the capital city. Guest reviews highlight the convenience of being close to numerous attractions, restaurants and shopping areas, making it easy to explore the city on foot. The proximity to multiple metro stations further enhances accessibility, providing various transportation options for visitors. Reviewers also appreciate the welcoming and helpful staff, which adds to the overall positive experience. While the majority of feedback focuses on the advantageous location and exemplary service, it is worth noting that one review mentioned concerns about the safety of the surrounding area. Nonetheless, the hotel remains a favorable choice for those looking to be centrally situated in the city with a balance of comfort and affordability.
Hotel 2 Mares offers a dining experience at its restaurant that generally receives high praise from guests. Many reviews highlight the delicious and excellent quality of the food with several guests noting the superb service provided. The restaurant's offerings are described as very good with one review even recommending it as phenomenal. However, there are a few criticisms regarding the limited menu options and isolated reports of guests experiencing discomfort after dining. Despite these issues, the majority of feedback is positive, noting the enjoyable and tasty meals served at this establishment.
Hotel 2 Mares offers a mix of spacious and cozy rooms that some guests found comfortable and commendable considering the price. Certain rooms also provide a good view, adding to a pleasant stay for visitors. Additionally, guests have remarked on the friendliness and helpfulness of the staff, enhancing their overall experience.
However, the property shows signs of wear and tear, particularly in the bathrooms, which numerous guests described as dated, small and sometimes in disrepair. Issues such as leaks, lack of hot water, missing bath mats and overall subpar condition were frequently noted. The cleanliness of the rooms is inconsistent; while some found their rooms clean and tidy, others encountered dirty conditions, including stained sheets and remnants from previous occupants.
Several rooms lacked basic amenities such as windows, mirrors and closets, affecting comfort. Additionally, various non-functional items like remote controls and problematic locks were mentioned. Some guests also experienced issues with pests.
On the positive side, despite the flaws, the room sizes were generally appreciated, offering ample space. Nevertheless, recurring comments about the hotel's run-down nature and the surrounding area being perceived as unsafe suggest caution when considering this accommodation.
At Hotel 2 Mares, beds receive mixed feedback from guests. Many highlight that the beds are large and comfortable with several guests specifically noting their comfort. However, not all experiences are positive; some guests report issues such as sunken mattresses, dips in the middle and worn-out pillows. Despite these occasional concerns, the general trend points towards the beds being a strong, comfortable feature of the stay for numerous visitors.
Hotel 2 Mares has received considerable feedback regarding its cleanliness and most of it isn't favorable. Guests consistently reported issues such as dirty rooms, bathrooms and common areas. Several comments highlighted the presence of small cockroaches, unpleasant odors (specifically, cigarettes in the rooms and fried chicken in the hallways) and general neglect in maintenance. The pool area was also a point of contention with reports that it was often dirty and even closed at times. Problems with missing or dirty towels and malfunctioning air conditioners further compounded the dissatisfaction. Overall, the consensus among guests is that Hotel 2 Mares needs significant improvements in its cleaning practices and maintenance procedures to meet basic expectations of hygiene and comfort.
When staying at 'Hotel 2 Mares,' guests can expect consistently high levels of service from the staff. Attention and hospitality are key highlights with many appreciative mentions of the receptionists and restaurant staff. Guests note the very good and excellent service received throughout their stay with particular praise for the friendly, welcoming and professional demeanor of the personnel. The reception and restaurant teams are described as kind and attentive, adding a pleasant personal touch to the experience. Overall, travelers can count on a very hospitable atmosphere, where the staff go out of their way to accommodate and assist, even making efforts to communicate in guests' languages when possible.
The Wi-Fi situation at Hotel 2 Mares seems to be a recurring concern among guests. Many have noted that the signal is often poor or completely non-existent in their rooms and public areas, including the pool. Despite attempts to connect, the Wi-Fi appears to be unreliable, making it challenging for guests to stay connected during their stay. Additionally, the Wi-Fi coverage does not extend to all parts of the hotel, resulting in a lack of internet access for some visitors. Overall, the Wi-Fi service at the hotel is seen as an area that requires significant improvement.
The pool at 'Hotel 2 Mares' generally receives positive remarks for its atmosphere and the comfort it provides. Some guests particularly enjoyed the pool alongside other amenities. However, there are also occasional criticisms regarding maintenance and cleanliness with a few instances where the pool was not in use due to maintenance work. Overall, the pool is appreciated for enhancing the hotel's recreational experience, though upkeep seems to be an area needing improvement.
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Location
Dinner
Rooms
However, the property shows signs of wear and tear, particularly in the bathrooms, which numerous guests described as dated, small and sometimes in disrepair. Issues such as leaks, lack of hot water, missing bath mats and overall subpar condition were frequently noted. The cleanliness of the rooms is inconsistent; while some found their rooms clean and tidy, others encountered dirty conditions, including stained sheets and remnants from previous occupants.
Several rooms lacked basic amenities such as windows, mirrors and closets, affecting comfort. Additionally, various non-functional items like remote controls and problematic locks were mentioned. Some guests also experienced issues with pests.
On the positive side, despite the flaws, the room sizes were generally appreciated, offering ample space. Nevertheless, recurring comments about the hotel's run-down nature and the surrounding area being perceived as unsafe suggest caution when considering this accommodation.
Beds
Cleanliness
Staff
Wi-Fi
Pool
Yes, Hotel 2 Mares has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hotel 2 Mares.
No, Hotel 2 Mares doesn't allow dogs.
No, parking facilities aren't available at Hotel 2 Mares.
No, Hotel 2 Mares doesn't have a gym.
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