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Summary of reviewsThe JW Marriott Panama is a luxurious and well-located hotel that offers exceptional service and amenities. Guests rave about the hotel's prime location with many calling it the best located luxury hotel in Panama City. The breakfast is also highly praised with guests describing it as excellent and spectacular. The rooms are spacious and comfortable with crisp linens and breathtaking ocean views. The hotel is also noted for its cleanliness with guests describing everything as perfect and the rooms as very clean and well-maintained. The staff is exceptional with many guests having a special shoutout for specific staff members who went above and beyond to make their stay enjoyable. The pool area is also beautiful with two infinity pools overlooking the Pacific Ocean. Overall, the JW Marriott Panama is a luxurious and comfortable escape in the heart of Panama City, offering the highest quality expected from the Marriott brand. Show more
Read review summaries for all categories
Categories
Luxury Hotel
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Dog Friendly Hotel
Do you accept dogs in all rooms? Yes
Is there a maximum weight of dogs accepted? No
Answers last updated by JW Marriott Panama
Romantic Hotel
Hotel near Nightlife Spots
Hotel with Swimming Pool
Infinity Pool Rooftop Pool Panoramic View Pool Outdoor Pool
Number of pools5
Pool 1 information:
Location of the pool:Outdoor pool, 13th Floor
In the pool there is also:
an area designated for children
When is the pool open?All year
Opening hours:06:00 - 22:00
The pool also has:
Pool bar
Around the pool, there are also available:
WC
Changing facilities
Towels
Sunbeds
Umbrellas
Cabanas
The water of the pool is sanitized using:
Minerals
Are there written rules guests should follow before entering the pool?Yes
Is the pool accessible to persons with disabilities?No
Pool 2 information:
Location of the pool:Outdoor pool
Is it a pool of special type?
Infinity pool
When is the pool open?All year
Opening hours:06:00 - 22:00
Around the pool, there are also available:
WC
Changing facilities
Towels
Sunbeds
Umbrellas
Cabanas
The water of the pool is sanitized using:
Minerals
Are there written rules guests should follow before entering the pool?Yes
Is the pool accessible to persons with disabilities?No
Pool 3 information:
Location of the pool:Outdoor pool
When is the pool open?All year
Opening hours:06:00 - 22:00
Around the pool, there are also available:
WC
Changing facilities
Towels
Sunbeds
Umbrellas
Cabanas
The water of the pool is sanitized using:
Minerals
Are there written rules guests should follow before entering the pool?Yes
Is the pool accessible to persons with disabilities?No
Pool 4 information:
Location of the pool:Outdoor pool
Is it a pool of special type?
Infinity pool
When is the pool open?All year
Opening hours:06:00 - 22:00
The pool also has:
Pool bar
Around the pool, there are also available:
WC
Changing facilities
Towels
Sunbeds
Umbrellas
Cabanas
The water of the pool is sanitized using:
Minerals
Are there written rules guests should follow before entering the pool?Yes
Is the pool accessible to persons with disabilities?No
Pool 5 information:
Location of the pool:Outdoor pool
When is the pool open?All year
Opening hours:06:00 - 22:00
The pool also has:
Pool bar
Around the pool, there are also available:
WC
Changing facilities
Towels
Sunbeds
Umbrellas
Cabanas
The water of the pool is sanitized using:
Minerals
Are there written rules guests should follow before entering the pool?Yes
Is the pool accessible to persons with disabilities?No
Guest room with 2 double beds, balcony and partial ocean viewA seating area with a flat-screen TV, a desk, a balcony and a private bathroom are offered in this spacious double room. The unit has 1 bed.
Executive suite with king bed, balcony and partial ocean viewA seating area with a flat-screen TV, a desk, a balcony and a private bathroom are offered in this spacious suite.
King Guest Room with Balcony - Partial Ocean ViewA seating area with a flat-screen TV, a desk, a terrace and a private bathroom are available in this spacious double room. The unit has 1 bed.
Grand, Suite, 1 King, Partial ocean view, BalconyA seating area with a flat-screen TV, a desk, a balcony and a private bathroom are offered in this spacious double room. The unit has 1 bed.
Grand, Suite, 2 Double, Partial ocean view, BalconyA seating area with a flat-screen TV, a desk, a balcony and a private bathroom are featured in this spacious suite.
Curve, Suite, 1 King, Partial ocean view, BalconyA seating area with a flat-screen TV, a desk, a balcony and a private bathroom are featured in this spacious suite.
Concierge level, Guest room, 1 King, Partial ocean viewThis air-conditioned double room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony. The unit offers 1 bed.
Concierge level, Guest room, 2 Double, Partial ocean viewThis air-conditioned double room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony. The unit offers 2 beds.
Guest room, 1 King, Sea view, BalconyThis air-conditioned double room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony. The unit has 1 bed.
Guest room, 1 King, Skyline view, BalconyThe spacious double room provides air conditioning, a minibar, as well as a private bathroom featuring a bath and a shower. This double room offers a tea and coffee maker, a flat-screen TV with cable channels and a balcony. The unit offers 1 bed.
Guest Reviews
8.6
Very Good
Location
The JW Marriott Panama is a fantastic option for travelers visiting Panama City with many guests raving about the property's location, convenience and service. Visitors commented on the hotel's prime location with some calling it the best located luxury hotel in Panama City and others noting that it is close to almost everything. Guests particularly loved being close to good restaurants, amenities and attractions, such as the Multiplaza Mall and old town. While some reviewers mentioned that there's not much to do within walking distance except for a grocery store and a few restaurants, many appreciated the lovely view of the city and sea from their rooms. Visitors also enjoyed the hotel's facilities, including its pool area, although some noted that the pool is often in the shade due to its east-facing location. Travelers were generally impressed with the hotel's location and facilities and would recommend it as an excellent option when staying in Panama City.
Breakfast
If you're heading to the JW Marriott Panama, be sure to book a room rate that includes breakfast - multiple reviews rave about it. Guests have described the breakfast as excellent, outstanding, amazing and even spectacular. The spread offers something for everyone with different cakes and all the usual delicious items. Some guests note that the breakfast buffet has a few less options than they would have liked, but overall they found the food selection to be excellent. The breakfast service has been described as substandard by some with one guest noting that the servers were not attentive, but this appears to be the exception rather than the rule. Despite the wide range of opinions, the majority of guests agree that the breakfast at the JW Marriott Panama is fantastic.
Rooms
The JW Marriott Panama boasts spacious, comfortable rooms with crisp linens, robes, slippers and turn-down services each night. Some rooms feature tubs and unique glass-enclosed bathrooms that offer privacy. The large balconies offer breathtaking ocean views and strong breezes. Overall, the hotel's architecture is impressive and its facilities are well-maintained. Although some rooms may need upgrades, the majority are clean and cozy, providing plenty of amenities for guests. The hotel's partial ocean views, comfy beds and amazing spa make it a must-visit destination. However, some guests note issues like loose toilet seats and noisy rooms. Despite these minor drawbacks, the accommodations and ambiance will leave a lasting impression on travelers.
Beds
If you're looking for a luxurious stay in Panama, you won't be disappointed with JW Marriott Panama. The hotel rooms are spacious and come with king size beds draped in crisp linens to provide a comfortable night's sleep. Robes and slippers are added luxuries to help you relax even further. While there were some reviews that noted the bed wasn't as comfortable as they hoped, the majority of reviews praised the comfortable beds. Guests loved the large and comfortable room, perfect for relaxing after a long day exploring the city. Although one reviewer pointed out that there is no king size bed available, others raved about the comfy beds provided. In addition to a great night's sleep, you can also enjoy stunning views and the hotel's fantastic spa. Overall, JW Marriott Panama offers a luxurious and comfortable escape in the heart of Panama City.
Cleanliness
The JW Marriott Panama receives high praise for its cleanliness with guests describing everything as perfect and the rooms as very clean and well-maintained. Many complimented the housekeeping staff for their excellent work with turn down services available each night. The hotel is also noted for its beautiful artwork throughout the property. While some guests noted issues with cleanliness in their room or on their balcony, the majority of reviews describe a very clean and comfortable stay. The hotel's location is also highlighted as being convenient with the property itself being very clean. However, there were a few isolated incidents where guests found issues with cleanliness or had maintenance problems to contend with. Overall, the JW Marriott Panama is generally regarded as a great option for a clean and luxurious stay.
Staff
Guests at the JW Marriott Panama consistently praise the exceptional service provided by the hotel staff. The pool staff is particularly helpful and friendly and guests also appreciate the attentive and friendly restaurant staff. Many guests had a special shoutout for specific staff members, who went above and beyond to make their stay enjoyable. Although a few reviews mention poor service or lack of friendliness, the majority of guests were impressed with the accommodating, professional and super friendly staff. The hotel's location is also praised, as are the cleanliness and excellent customer support. However, some guests did experience issues with slow service and lack of communication from the concierge and front desk. Overall, guests had a pleasant and enjoyable stay thanks in large part to the excellent staff.
Pool
The JW Marriott Panama boasts two beautiful infinity pool areas that overlook the Pacific Ocean, making the pool a breathtaking place to relax during your stay. Cabana areas and pool chairs were clean and comfortable with helpful and friendly pool staff. However, the pool areas are always shaded, which might disappoint sunbathers and the pool lacked attention at times. Despite these downsides, the pools provide an excellent view and are great for swimming. The infinity pool is a beautiful place to relax and the hotel has several restaurants on the ground floor to choose from. Sadly, the pool was in a state of renovation during some stays and there were times when it was closed completely. A few guests remarked that the pools weren't cleaned correctly and some visitors found the pool too freezing to use. Nonetheless with such beautiful views and a serene ambiance, the pool is worth the stay at the JW Marriott Panama.
5 Star
The JW Marriott Panama is described as exceptional and one of the best located luxury hotels in Panama City, offering the highest quality expected from the Marriott brand. Guests rave about the hotel's cleanliness, organization and luxury amenities. While some reviewers felt the hotel fell short of a five-star rating, most found it to be sublime and unforgettable. The hotel is highlighted as the best option for a comfortable and luxurious stay in Panama City with a few criticisms of cold water and food odors in some guest rooms. Overall, the JW Marriott Panama is an excellent choice for discerning travelers seeking the highest quality accommodations in Panama's vibrant capital city.
Outdoor Pool
Guests at the JW Marriott Panama were thoroughly impressed by the outdoor pool area of the hotel. With not one but two beautiful infinity pool areas overlooking the Pacific Ocean, guests were treated to stunning views while lounging on comfortable and clean pool chairs and cabana areas. While some notes that the pool area can be mostly shaded due to its east-facing location and surrounding tall buildings, most guests were delighted by the pool's infinity design. In addition to the aesthetic appeal, guests highlighted the excellent service they received while at the pool. Overall, the pool area at JW Marriott Panama is definitely worth a visit.
Luxury
The JW Marriott Panama is the perfect luxury hotel for a visit to Panama City. From the moment you arrive, everything about this property feels luxurious with its elegant decor and prestigious hotel chain. The hotel boasts beautiful rooms with amazing views and amenities, perfect for a comfortable stay. The facilities are top-notch and the hotel is clean and organized. While some guests have mentioned inconsistent service, overall the stay is luxurious absolute. The hotel's beautiful pool adds to the luxurious feel, while the location couldn't be better. This excellent hotel is the best in Panama City and though it may be expensive, it is well worth the price.
Yes, JW Marriott Panama has pool(s) that belong to one or more of the following categories: Infinity Pool, Rooftop Pool, Panoramic View Pool, Outdoor Pool. For more information, read the answers to the Pool questionnaire
Yes, a spa is available at JW Marriott Panama.
Yes, JW Marriott Panama welcomes dogs. For more information, read the answers to the Dog Friendly questionnaire
Yes, parking facilities are available at JW Marriott Panama.