Avista Hideaway Phuket Patong - MGallery

Patong Beach 7.88077900, 98.27768700 , 39/9 Muen Ngoen Road, Tri-trang Beach, Patong, Kathu, Phuket (Show on Map)
8.5
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsAvista Hideaway Phuket Patong - MGallery stands as a serene haven set amidst the lush hillsides of Patong, offering an exquisite blend of tranquility and accessibility to the area's vibrant attractions. Nestled far enough to provide a peaceful retreat yet close enough for a short drive to Patong Beach and bustling markets, this resort strikes a perfect balance for those seeking both relaxation and convenience. Guests consistently praise its beautiful surroundings, stunning views and the luxurious hilltop setting, making it a favored choice for a tranquil yet luxurious vacation experience.

The breakfast offerings at Avista Hideaway are frequently lauded as exceptional. With an impressive variety of selections including delicious French toast and fresh fruits, the buffet setup is described as extraordinary. Despite minor critiques on coffee quality, the general sentiment points to a first-class breakfast experience with many appreciating the halal options and slight rotating menu.

Dinner experiences at Avista Hideaway receive praise for well-presented, delicious dishes, notably at the Tambu restaurant. The half-board option is appreciated for its quality, though some guests found the variety lacking over longer stays. While certain dishes were deemed overpriced and some guests desired more vegetarian options, the dining ambiance and exceptional staff service enhanced the overall culinary experience.

The rooms at Avista Hideaway are highlighted for their spaciousness and stylishly comfortable design. Guests enjoy modern suites with direct pool access and impressive interiors, perfect for those looking to escape in comfort. While there are occasional mentions of cleanliness issues and damp smells, the majority find the rooms to be beautifully maintained and luxurious.

Cleanliness standards at the hotel generally meet high expectations with many guests commending the overall hygiene of outdoor facilities and public areas. However, some reviews noted lapses in room cleanliness, such as dirty floors and unclean linens, which did not align with a five-star standard.

The staff at Avista Hideaway receive consistent accolades for their exceptional friendliness and professionalism. The team, especially at reception and in the restaurants, is praised for being attentive, cheerful and quick to provide service, significantly contributing to a pleasant stay.

The pool facilities are a standout feature with three beautifully designed and spotless pools that cater to different preferences. The breathtaking views, especially during sunset, add to the serene and luxurious atmosphere, making the pool area a favorite among guests.

Beds at the resort are noted for their comfort with many guests commenting positively on the quality of the mattresses and pillows, ensuring a restful sleep. Although some found the beds slightly hard, added padding generally addressed this concern.

While the five-star rating of Avista Hideaway receives mixed reviews—some viewing it as a perfect five-star experience and others feeling it falls short—the general consensus leans towards a highly positive, luxury experience. The breathtaking location, exceptional staff service and well-maintained amenities contribute to a memorable and gratifying stay, making Avista Hideaway Phuket Patong an excellent choice for luxury-seeking travelers.
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Categories
Hotel with Rooms With Jacuzzi / Hot-tub

Luxury Hotel

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

Infinity Pool    Panoramic View Pool    Outdoor Pool  


Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Gym

Hotel for Yoga

5-Star Hotel

Hotel with Infinity Pool

Hotel with Outdoor Pool

Hotel with Panoramic View Pool

Room Types
Premier King Room This double room has a balcony, air conditioning and flat screen TV.

Premier King Room with Spa Bath This suite features a 40-inch LED TV, a minibar and a private bathroom with a bathtub.

Deluxe King Room with Pool Access The pool with a view is the standout feature of this triple room. Featuring free toiletries and bathrobes, this triple room includes a private bathroom with a walk-in shower, a bath and a bidet. The spacious air-conditioned triple room features a flat-screen TV with streaming services, a private entrance, soundproof walls, a minibar as well as pool views. The unit has 1 bed.

Deluxe Family Room with One King and One Queen Bed Providing free toiletries and bathrobes, this quadruple room includes a private bathroom with a walk-in shower, a bath and a bidet. The spacious air-conditioned quadruple room provides a flat-screen TV with streaming services, a private entrance, soundproof walls and a minibar. The unit offers 2 beds.

Deluxe King Room with Sofa Bed and Garden View Featuring free toiletries and bathrobes, this triple room includes a private bathroom with a walk-in shower, a bath and a bidet. The spacious air-conditioned triple room features a flat-screen TV with streaming services, a private entrance, soundproof walls, a minibar as well as garden views. The unit has 2 beds.

Premier King Room with Ocean View Providing free toiletries and bathrobes, this triple room includes a private bathroom with a walk-in shower, a bath and a bidet. The spacious air-conditioned triple room provides a flat-screen TV with streaming services, a private entrance, soundproof walls, a minibar as well as sea views. The unit offers 1 bed.

Deluxe King Room with Sofa Bed and Pool View The pool with a view is a top feature of this triple room. Offering free toiletries and bathrobes, this triple room includes a private bathroom with a walk-in shower, a bath and a bidet. The spacious air-conditioned triple room offers a flat-screen TV with streaming services, a private entrance, soundproof walls, a minibar as well as pool views. The unit has 2 beds.

Hideaway King Suite with Private Pool This suite's standout feature is the pool with a view. Offering free toiletries and bathrobes, this suite includes a private bathroom with a walk-in shower, a bath and a bidet. The spacious air-conditioned suite offers a flat-screen TV with streaming services, a private entrance, soundproof walls and a minibar.

Premier King Room with Pool Access and Spa Bath This suite provides a pool with a view. Offering free toiletries and bathrobes, this suite includes a private bathroom with a walk-in shower, a bath and a bidet. The spacious suite offers air conditioning, a private entrance, soundproof walls, a minibar and a flat-screen TV with streaming services.

Guest Reviews
8.5
Very Good
Location
Set amidst the verdant hillside of Patong, Avista Hideaway Phuket Patong - MGallery offers an idyllic retreat for travelers seeking both tranquility and proximity to lively attractions. The resort's secluded location provides a serene escape, nestled far enough away from the city's chaos yet close enough to access Patong's vibrant beach and bustling markets within a short drive.

Guests appreciate the resort's beautiful and quiet surroundings, which include sweeping views and proximity to the stunning Freedom Beach. While the hotel's location necessitates the use of taxis to reach the town center—a roughly 10 to 15-minute drive—the payoff is a peaceful and picturesque environment conducive to relaxation.

Many rave about the excellent views and the luxurious, hilltop setting which enhances the charm of this expansive property. With several pools, spacious rooms and a delicious breakfast spread, it's easy to understand why Avista Hideaway is a favored choice for those desiring a perfect blend of luxury and a tranquil, resort-like feel in the often busy Patong area.

The location strikes a balance: close enough to the action for convenience yet removed enough to provide a private, quiet retreat—an ideal spot for visitors who wish to enjoy the best of both worlds.

Breakfast
Avista Hideaway Phuket Patong - MGallery consistently impresses with its breakfast offerings, frequently described as exceptional, diverse and featuring a huge variety. Guests laud the breakfast buffet for its extensive and varied selections, mentioning a wide range of quality options and some unique items like delicious French toast and fresh fruits. The buffet setup is frequently highlighted for being extraordinary and beyond amazing with some visitors noting it includes halal food and offers a slight rotating menu to keep things fresh. The selection and quality of items are often met with high praise with many describing the experience as equivalent to a first-class breakfast.

Although some guests found the breakfast spread to be a bit limited or the coffee lacking, the overall sentiment remains highly positive. Many cited the excellent and varied nature of the breakfast, including outstanding types of bread and an array of juices. While breakfast could use some minor improvements and better coffee, the general consensus is that it is a very good and satisfying start to the day.

Dinner
Dinner at Avista Hideaway Phuket Patong - MGallery offers a mixed but mostly positive culinary experience. Guests praise the beautifully presented and delicious dishes, particularly highlighting the exceptional meals at the Tambu restaurant. The half-board option, which includes an à la carte menu for dinner, is well-stocked and widely appreciated. However, drinks are not included in this package, which some guests found inconvenient.

The quality of food and drinks generally stands above average, yet there are some remarks about the food not being completely good. Additionally, for longer stays, the half-board option might not be the best as some guests found it lacking in variety. Despite this, the overall selection of food receives high marks with guests noting it as the best part of their dining experience, whether at breakfast or dinner.

While some found the food excellent but overpriced, the restaurant ambiance is described as really nice, enhancing the dining experience. There were minor issues such as minimal Indian-style vegetarian options and high prices compared to other restaurants in the area, yet the meals and cocktails were generally well-received. Guests noted that more happy hour cocktail options would be beneficial to improve the experience further. Overall, dining at the hotel leaves a flavorful impression with room for minor improvements.

Rooms
Set in a breathtaking location, Avista Hideaway Phuket Patong - MGallery offers beautifully designed and spacious rooms that guests find both comfortable and well-maintained. Many reviews highlight the excellent air conditioning and impressive interiors, making the space perfect for couples or those looking for a serene escape. The rooms range from modern suites to those with direct pool access with terraces providing lovely garden views. The beds and pillows are particularly noted for their comfort, enhancing the overall relaxing experience.

Some guests express delight at the sheer size of their rooms, which exceed the expectations set by other hotels. The stylish and contemporary décor adds to the appeal with duplex suites and executive rooms receiving special mention for their elegance. Despite the overall positive reception, some guests did note areas for improvement, such as occasional cleanliness issues and a damp smell in a few rooms. However, the overall consensus nuances a comfortable, picturesque stay with stunning scenery and spacious, well-designed rooms.

Beds
The beds at Avista Hideaway Phuket Patong - MGallery receive positive remarks for their comfort with many guests noting that the mattresses and pillows contribute to a comfortable sleeping experience. Despite occasional feedback about beds being slightly hard, the hotel has addressed such concerns by adding padding to enhance comfort. Multiple room types, including those with king and queen beds, have been praised for their overall quality. Some minor issues were reported regarding pillowcase changes, but the beds themselves are consistently described as comfortable by guests.


Cleanliness
Avista Hideaway Phuket Patong - MGallery presents a mixed picture when it comes to cleanliness. On the positive side, the hotel is frequently described as super clean, very clean and noted for high levels of hygiene, particularly in outdoor facilities. Guests appreciate the clean and modern look of the hotel and mention that the place overall is beautiful and well-maintained. The pools are also cited as very nice and the hotel structures are well-maintained.

However, several reviews highlight significant concerns about room cleanliness. Issues such as dirty room floors, unclean windows and unpleasant smells from towels and sheets are noted. Complaints about dirty and dusty rooms, dirty bathrooms with hair and poor performance by housekeeping are also mentioned. Some guests feel that the cleanliness falls short of a five-star standard with specific references to dirty showers and unchanged bed linens. Despite these concerns, there are still mentions of excellent cleanliness in various parts of the hotel.

Staff
Avista Hideaway Phuket Patong - MGallery is renowned for its exceptional staff, who are repeatedly praised for their friendliness and professionalism. Guests frequently describe the team as attentive, cheerful and quick to provide service, contributing significantly to their pleasant stay. The reception area receives particular acclaim for its warm and welcoming atmosphere.

Many reviews highlight specific instances where staff members went above and beyond to ensure comfort and satisfaction, such as offering refreshing drinks made with natural ingredients or promising account credits during check-out. The restaurant staff, notably Simona on the 4th floor, are also appreciated for their attentive service.

The overarching theme in guest feedback is the consistent friendliness and helpfulness of the staff with numerous mentions of their constant smiles and willingness to assist. This approachable and amiable demeanor is coupled with a high level of professionalism and expertise. Whether engaging in friendly conversations with guests, maintaining top-notch cleaning standards or managing check-out processes smoothly, the staff at Avista Hideaway Phuket Patong are instrumental in creating a comfortable and enjoyable experience for all visitors.

Pool
Avista Hideaway Phuket Patong – MGallery offers an exceptional experience with its remarkable pool facilities, often highlighted by guests. The hotel features three swimming pools, each beautifully designed and spotless, providing a variety of options to suit different preferences. The pools are described as large, enjoyable and quiet, making them perfect for relaxation all day long. Guests are particularly impressed by the breathtaking views from the pools, especially during sunset, adding to the tranquility of the setting. For those who prefer a more private experience, there are rooms with direct pool access and private pools available.

The poolside bar is a favorite spot, especially during happy hour, enhancing the overall leisure experience. The stunning design of the pools is complemented by the helpful and welcoming staff, who ensure a pleasant stay. The location of the hotel further amplifies the beauty of the pools, making it a highly recommended destination for those seeking a blend of luxury and natural beauty.

5 Star
Avista Hideaway Phuket Patong - MGallery has garnered a mixed reception regarding its five-star status with some guests lauding it as a perfect 5-star hotel or even one of the best they've ever stayed at. Reviewers have cherished their time, referring to their stays as perfect 5 days and a dream hotel experience, especially highlighted by the fantastic service and the amiable and pleasant staff. However, there are others who feel the hotel falls short of the five-star rating, mentioning it felt more like a 3.5-star experience. Specific criticisms include the heated pools not meeting the expectations for such a high-rated establishment. While the location is undoubtedly appreciated, some feedback suggests the overall experience does not fully correspond to a typical five-star standard.

Luxury
Located on a picturesque cliffside, the Avista Hideaway Phuket Patong - MGallery offers a truly luxurious experience that leaves a lasting impression. The resort is praised for its upscale elegance, cleanliness and high-quality facilities, which make it a standout destination. Guests highlight the hotel’s beautiful location and exceptional beauty, noting that it is worth every penny spent.

The well-maintained and clean amenities, coupled with breathtaking views, comfortable accommodations and exceptional staff service, contribute to a memorable stay that often exceeds expectations. The resort's stunning layout with cascading pools and sea-view restaurants, adds to its allure, making it a hotel that guests highly recommend.

While most reviews emphasize the luxurious and high-end nature of the hotel, some suggest that it does not fully meet 5-star expectations. Nonetheless, the overall consensus is that Avista Hideaway Phuket Patong provides amazing value and a gratifying luxury experience, making it an excellent choice for discerning travelers.


Yes, Avista Hideaway Phuket Patong - MGallery has pool(s) that belong to one or more of the following categories: Infinity Pool, Panoramic View Pool, Outdoor Pool.

Yes, a spa is available at Avista Hideaway Phuket Patong - MGallery.

No, Avista Hideaway Phuket Patong - MGallery doesn't allow dogs.

Yes, parking facilities are available at Avista Hideaway Phuket Patong - MGallery.

Yes, Avista Hideaway Phuket Patong - MGallery has a gym.

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