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Summary of reviewsIbis Phuket Patong is highly praised for its exceptional location. Conveniently situated just steps from Patong Beach and a short walk from Bangla Road, it offers easy access to vibrant nightlife, restaurants, shops and amenities. This prime location ensures that guests can enjoy the best of both worlds: a quiet, peaceful stay with proximity to entertainment and dining options. The hotel's advantageous setting also includes closeness to the Chabad House, enhancing convenience for Jewish travelers.
The breakfast experience at the hotel is generally positive with guests commending the selection and quality of the food, particularly the fresh coffee, pastries and fruits. The breakfast staff's friendly service adds to the overall positive experience. Although some guests suggest that the breakfast menu could benefit from more variety, most find it to offer good value for money.
Dinner options at the hotel receive mixed reviews. Some dishes, including the club sandwich and khun pad thai, are highlighted as delicious, whereas other items like certain pizzas and hamburgers receive less favorable feedback. The yellow curry is particularly praised. The convenience of in-room dining and reasonably priced food options are positive aspects noted by guests.
The rooms at Ibis Phuket Patong are a point of contention among reviewers. While some appreciate the clean, well-designed and functional spaces, others find the rooms small, under-maintained and in need of renovation. However, rooms with views, either of the mountains or pool, tend to receive more favorable comments. Amenities like safes, refrigerators and daily cleaning services enhance the stay for many guests.
Cleanliness is another area with mixed feedback. Many guests report that the hotel and rooms are clean and well-maintained, appreciating the daily cleaning service and tidy appearance. However, some reviews cite concerns about inconsistent cleaning standards and specific issues like unclean bathrooms and occasional pests.
The staff at Ibis Phuket Patong earns high praise for being friendly, professional and helpful. Guests consistently note the attentive and efficient service provided by the reception and hospitality staff, highlighting their English proficiency and willingness to assist with specific needs.
The hotel's WiFi service receives mixed feedback with some guests finding it satisfactory while others report frequent disconnections and slow speeds. Despite occasional praise for good connectivity, overall, the WiFi service appears to be an area needing improvement.
The pool area is generally well-received, described as clean, cozy and surrounded by greenery. Guests enjoy the tranquil setting and availability of poolside amenities, though some note that the pool can be small and crowded at times.
Proximity to Patong Beach is a significant advantage with many guests appreciating the short walk to the beachfront and the beautiful, accessible sea views. The central location also places guests close to shopping, dining and entertainment options, making it an ideal spot for beach lovers.
For families, Ibis Phuket Patong offers family rooms with amenities like bunk beds and PlayStations, making it a suitable choice for vacations with children. The friendly staff and child-friendly facilities, including swimming pools, further enhance the family experience.
Situated near lively nightlife options yet sufficiently distanced to avoid noise disturbances, the hotel is positioned perfectly for those looking to experience Patong's vibrant scene. The close proximity to numerous bars and entertainment venues provides a well-rounded local experience.
The bed arrangements at the hotel receive mixed reviews. While many guests find the beds comfortable, clean and conducive to a pleasant stay, others report issues with bed bugs and discomfort, noting that the beds can be quite hard and smaller than expected.
Overall, Ibis Phuket Patong is a top choice for budget-conscious travelers seeking a centrally located stay with modern amenities. Despite some areas needing improvement, the hotel's strategic location, friendly staff and overall value for money create a generally positive guest experience. Show more
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Categories
Hotel near The Beach
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Dog Friendly Hotel
Hotel near Nightlife Spots
Hotel with Swimming Pool
Children's Pool Outdoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
3-Star Hotel
Hotel with Outdoor Pool
Hotel with Children's Pool
Room Types
Family RoomThis room has a double and bunk bed. It features a private balcony, a satellite TV and a refrigerator. A tea/coffee maker and a safety deposit box are provided. A hairdryer is included in an en suite bathroom. Includes toys and a game console.
Superior Queen RoomThis double room has a balcony, electric kettle and flat-screen TV. Includes free WiFi and a USB port.
Superior Twin RoomThis double room features a balcony, electric kettle and air conditioning. Includes free WiFi and a USB port
Guest Reviews
7.5
Good
Location
The Ibis Phuket Patong is lauded for its exceptional location, placing guests within a convenient walking distance to the popular Patong Beach, which is just a few steps away. The central positioning offers easy access to a multitude of restaurants, shops and amenities, making it a perfect spot for travelers who want everything close by. Additionally, the proximity to Bangla Road, just a 15-minute walk, provides a taste of Phuket's vibrant nightlife without being disturbed by its noise. The area is described as quiet and peaceful while still offering easy access to food and entertainment options.
Numerous reviews highlight the hotel's strategic location near the Chabad House, which is less than 10 minutes away, adding a layer of convenience for Jewish travelers. The hotel's accessibility to the city center and the local marketplace further adds to its appeal, making it an excellent choice for tourists. The surrounding area is safe, enhancing the overall experience for visitors exploring the heart of Patong.
Though primarily praised for its superb location, the hotel also garners favorable remarks for its cleanliness, modern facilities and well-maintained pool, creating an inviting environment for a comfortable stay. With a balance of convenience, tranquility and enjoyability, Ibis Phuket Patong emerges as a top choice for those seeking proximity to the beach and vibrant urban life.
Breakfast
The breakfast experience at Ibis Phuket Patong generally receives high praise from guests. Many emphasize the good selection and quality of food, describing the breakfast as hearty, varied and delicious. The friendly service from the breakfast staff adds to the positive experience. Guests particularly appreciate the fresh coffee, pastries, fruits and the overall spread which is often described as excellent and plentiful.
However, some reviews note that the breakfast buffet could benefit from more variety, especially for vegetarian options and foreign travelers. There's occasional feedback about monotony with the same dishes served daily. Some guests find the breakfast to be average or limited with specific mentions of inadequacy in options and quality. Issues such as crowded eating areas and slow coffee machines also appear in reviews.
Despite these minor drawbacks, many guests find the breakfast to offer good value for money and appreciate the opportunity to try different foods each day. The combination of good food, reasonable prices and attentive staff makes the breakfast at Ibis Phuket Patong a largely satisfactory aspect of the stay.
Dinner
The Ibis Phuket Patong offers a variety of dining options for lunch and dinner, making it convenient for guests who prefer to dine in rather than explore the many nearby restaurants. The food at the hotel is reasonably priced and features some commendable dishes; the club sandwich and khun pad thai stand out as particularly delicious choices. Guests can also enjoy a good breakfast at the hotel. However, there are some mixed reviews regarding specific dishes, such as a poorly received pizza and an undercooked hamburger. The yellow curry has received high praise, noted for being one of the best some have had in a long time. The restaurant also allows for in-room dining, which guests can take advantage of while waiting for test results or simply relaxing in their rooms. Additionally, the hotel provides various amenities, including a billiard table, adding to the overall dining experience.
Rooms
'Ibis Phuket Patong' offers a mixed experience regarding its rooms. Guests commonly mention that the rooms are quite small and often lack sufficient storage space and natural light. While some guests describe the rooms as clean, well-designed and functional, others find them under-maintained and in need of renovation. Issues such as damp smells, poor soundproofing and minor maintenance problems like laminated floors peeling off or mold in bathrooms are also noted. Despite these concerns, many guests appreciate the hotel's value for money, clean environment and proximity to the beach and markets. Rooms with views, either of the mountains or the pool, tend to get more favorable mentions, particularly for their pleasant outlook. Some rooms have added amenities like safes, refrigerators and daily cleaning services that enhance the stay. Overall, while the room size and condition may not meet everyone's expectations, the hotel's strategic location and decent facilities make it a suitable option for budget-conscious travelers.
Beds
Ibis Phuket Patong offers a range of bed options that have received mixed feedback from guests. Many reviewers praised the beds for being comfortable, noting the large sizes and non-worn mattresses. The rooms and beddings are consistently clean, contributing to a pleasant stay. However, not all guests found the beds to their liking; some reported issues with bed bugs and discomfort. The hotel features standard Ibis beds with several mentions of the beds being quite hard and smaller than expected, at 150 cm wide. Despite these criticisms, the comfortable bed experiences noted by numerous guests suggest that many found the accommodation to meet their needs for a restful sleep.
Cleanliness
The cleanliness of Ibis Phuket Patong has garnered mixed feedback from guests. A significant number of reviews highlight the hotel and rooms as clean, comfortable and well-maintained. Many guests appreciated the daily cleaning service, clean sheets and the overall tidy appearance of the rooms. They noted that the rooms are designed well and are consistently kept clean, making for a pleasant and odor-free environment. The hotel was praised for its cleanliness with some guests remarking that it was very clean compared to other Thai hotels.
However, not all guests shared this positive view. A notable number of reviews raised concerns about the cleanliness standards with reports of rooms not being cleaned properly or at all for days. Several guests mentioned specific issues such as dirty rooms, unclean bathrooms and cockroaches. Additionally, there were complaints about old facilities, tiny ants in rooms and towels not being changed regularly. Some guests experienced unauthorized entry by the cleaning staff, adding to their dissatisfaction.
While the property is often described as clean, it appears that there are inconsistencies in the cleaning services and maintenance, which might affect some guests' experiences. Overall, when booking this hotel, potential visitors might expect clean and comfortable accommodations but should also be aware that there are occasional lapses in the housekeeping standards.
Staff
The guest reviews for Ibis Phuket Patong overwhelmingly highlight the exceptional nature of the hotel's staff. Descriptions such as friendly, welcoming, professional and helpful are frequently mentioned, indicating a consistent standard of service throughout the hotel. Guests noted that the reception and hospitality staff, in particular, were very attentive and efficient, ensuring smooth check-in and check-out procedures. Several reviews pointed out individual staff members who were polite, cooperative and always had a pleasant demeanor.
Moreover, the staff's proficient English-speaking skills made communication easy and enjoyable for international visitors. Reviews also emphasized the staff's willingness to go above and beyond to assist guests, catering to specific needs and providing quality service. Despite a few negative remarks regarding the behavior of some employees, the majority of interactions were positive and greatly appreciated by the guests.
Overall, the recurring theme suggests that the team at Ibis Phuket Patong is dedicated to creating a hospitable and supportive environment, making guests' experiences at the hotel both pleasant and memorable.
Wi-Fi
When staying at the Ibis Phuket Patong, guests have a mixed experience with the hotel's WiFi service. While some guests commend the provision of a good website and describe the WiFi as good or even great, many others point out significant issues. Common complaints highlight the WiFi's instability with reports of it frequently disconnecting or requiring re-login multiple times a day. For some, the connection speed is almost zero or less than 1Mbps, making it practically unusable; and there have been mentions that it is not VPN-friendly.
Though the WiFi sometimes supports streaming at a good speed and the hotel offers high-speed internet, these instances seem to be inconsistent. Many guests remarked on the necessity of resetting the WiFi every hour and noted that connection improvements were negligible even with new setups. The overall sentiment suggests that while some guests had a satisfactory WiFi experience, many others faced continuous disruptions and very slow speeds, leading to a largely underwhelming connectivity service.
Pool
The pool area at Ibis Phuket Patong generally receives favorable feedback from guests. Many describe the pool as lovely, clean and cozy with some appreciating the surrounding greenery. It's noted that the hotel offers both adult and children's swimming pools, which are well-maintained and provide pleasant views. Guests often enjoyed relaxing at the pool, highlighting the area's tranquility and the availability of poolside towels and table service.
However, there are some criticisms regarding the pool's size with several reviewers mentioning that it is smaller than expected and sometimes crowded, especially with too few sunbeds. Accessibility issues are also mentioned, particularly for wheelchair users. Despite these downsides, the clean and serene pool area remains a positive aspect of the hotel for many guests.
Beach
Just a stone's throw from the bustling Patong Beach, 'Ibis Phuket Patong' offers the perfect proximity to the sea, making it a prime location for beach lovers. Guests rave about the hotel's location, often highlighting that the beach is just a short walk away, ranging from 5 to 15 minutes depending on their exact route. The beach itself is praised for its beauty, being described as amazing and really beautiful. Convenience is a key feature with easy accessibility to the beach and amenities like beach towels provided by the hotel. Additionally, the hotel's central location places guests within walking distance to both the vibrant Patong Beach and the main area of Patong, ensuring they are close to shopping, dining and entertainment options. The views from balconies offer glimpses of the sea, further enhancing the coastal experience. Ideal for budget travelers, the hotel combines comfort and cleanliness with the advantage of being near one of Phuket's most popular beaches.
Family
Ibis Phuket Patong appears to be an excellent choice for family vacations. With family rooms overlooking the pool and amenities like bunk beds and PlayStations in the rooms, the hotel is well-suited for families. Guests note that the family rooms are a good size, catering effectively to family needs and affording a comfortable stay for a family of four. Moreover, the friendly staff, who are proficient in English, add to the family-friendly atmosphere, ensuring a pleasant experience. Kids particularly enjoy the swimming facilities, making for a perfect holiday. Overall, the combination of well-designed family rooms and a supportive staff makes Ibis Phuket Patong an ideal destination for those traveling with children.
Nightlife
The Ibis Phuket Patong enjoys a prime location that offers guests easy access to some of the best nightlife that Patong has to offer. Situated a manageable 15-minute walk from Bangla Road, the hotel is close enough to the vibrant nightlife scene without being directly affected by its hustle and bustle. Guests appreciate being within walking distance of numerous nightlife options, ensuring a lively and entertaining stay.
Reviews highlight the wonderful drinks and nighttime atmosphere available nearby with plenty of bars and entertainment venues to explore. The hotel’s position near various restaurants adds to its appeal, offering a well-rounded experience of the local culinary and nightlife scenes.
However, the proximity to popular nightlife spots comes with some downsides. On occasion, there are reports of noise from drunk guests and late-night revelers, as well as noisy bars in the vicinity. Some visitors have encountered rowdy guests, particularly late at night, which can be a disturbance.
Despite these occasional drawbacks, many guests have had a great time and believe the hotel's location is excellent for those looking to experience Patong's vibrant nightlife. Overall, Ibis Phuket Patong offers a convenient base for night owls eager to dive into the local entertainment scene while also being suitable for families due to the balanced distance from the main commotion.
3 Star
Ibis Phuket Patong is positioned as a budget-friendly option, boasting a very economical rate for a 3-star hotel. While some guests feel the $50 price tag may be on the higher side for what is offered, the hotel still fits well within the expectations for its category. It is described as an average, standard hotel that comfortably meets all the necessary requirements of a typical three-star establishment. Its facilities and services align with what one would anticipate from a classic three-star hotel experience, making it a normal and reliable choice for travelers seeking basic accommodations in this rating range.
Accessible
The Ibis Phuket Patong offers a generally accessible experience for guests with disabilities with rooms and the location being noted as accessible. Many guests appreciated the ease of walking to nearby attractions and found the area around the hotel convenient to navigate. The hotel also provides a good travel desk and ensures a safe environment, making it ideal for quarantine and a perfect sandbox experience for visitors. However, it's important to note that despite these positive aspects, the hotel and pool area are not wheelchair accessible, which may present challenges for some guests.
Children's Pool
The children's pool at Ibis Phuket Patong receives a mixed yet predominantly positive response from guests. The pool is consistently praised for its cleanliness and overall appeal, being described as nice and beautiful. Families particularly appreciate the well-thought-out amenities such as family rooms equipped with bunk beds and a good pool specifically designed for children. Despite its compact size, the pool offers an enjoyable space for young visitors. While some guests mention a lack of space in the pool area dedicated to children, the overall sentiment remains favorable, making it a suitable option for families visiting the hotel.
Outdoor Pool
The Ibis Phuket Patong's outdoor pool receives consistent praise from guests for its pleasant and serene ambiance. Described as nice, very nice and lovely, the pool is surrounded by lush greenery, creating a tranquil atmosphere for relaxation. It caters not only to adults but also to children, making it a family-friendly option. Reviewers appreciate the clean and calm environment of the pool with several mentioning the availability of towels and other amenities. While some noted that the pool is on the smaller side and occasionally noisy, the overall sentiment remains positive, highlighting the pool area as a great feature of the hotel.
Yes, Ibis Phuket Patong has pool(s) that belong to one or more of the following categories: Children's Pool, Outdoor Pool.
No, a spa isn't available at Ibis Phuket Patong.
Yes, Ibis Phuket Patong welcomes dogs.
Yes, parking facilities are available at Ibis Phuket Patong.