Hotel Сomplex Irtysh
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Summary of reviewsHotel Complex Irtysh is highly praised for its convenient location in the heart of the city, offering easy access to major attractions such as the Irtysh River embankment, Victory Park and a mosque. Guests appreciate the peaceful setting amidst the bustling city, which ensures a quiet and serene stay. The hotel's amenities, including a good restaurant, a pool and friendly staff, enhance the overall guest experience.
The breakfast offerings at the hotel receive consistent acclaim for their deliciousness and variety. The buffet spreads out an array of tasty choices like porridge, scrambled eggs, omelettes, sausages, salads, fresh fruits and yogurt, ensuring that guests start their day on a satisfying note. The convenience and richness of the buffet-style breakfast are particularly appreciated, despite occasional suggestions for improvement.
Dining at the hotel's 12th-floor restaurant is a standout experience with excellent food, reasonable prices and stunning city views. The quality of coffee served is also noteworthy, adding to the dining pleasure.
Room experiences at Hotel Complex Irtysh are generally positive with guests highlighting the spaciousness, cleanliness and comfort, particularly in the deluxe and newly renovated rooms. Despite occasional issues with dim lighting, cold temperatures and the need for renovation in older rooms, the overall ambiance and prompt room service contribute to a pleasant stay.
Cleanliness is a mixed aspect with many guests complimenting the tidy and cozy environment, clean linens and consistent cleaning service. However, there are some concerns about dirty carpets and occasional lapses in room cleaning, indicating room for improvement.
The staff at Hotel Complex Irtysh generally receive praise for their kindness, professionalism and attentive service, particularly at the reception. Nonetheless, there are notable criticisms regarding housekeeping and occasional unresponsiveness, pointing to a need for more consistent service quality.
The hotel's free Wi-Fi satisfies most guests' needs, despite occasional connectivity issues. Guests appreciate the immediate provision of the Wi-Fi password upon check-in, which enhances convenience.
The inclusion of a spa, sauna, pool and gym in the price of the stay adds significant value. While some areas of the spa and pool are noted to require renovation, these facilities contribute positively to the guest experience.
The pool, albeit small, is a pleasant addition, providing a warm and inviting space for guests. Minor drawbacks include fluctuating water temperatures and a need for maintenance, but overall, the pool remains a valued amenity.
Parking facilities are appreciated by guests, offering secure and complimentary options. Despite occasional overcrowding and some difficulty with luggage, the availability of parking is a useful feature.
Lastly, the beds at Hotel Complex Irtysh are frequently praised for their comfort and clean bedding, contributing to a cozy stay. Although there are a few comments on worn-out mattresses and occasional bed noise, the overall feedback emphasizes comfort and cleanliness.
In summary, Hotel Complex Irtysh is a well-placed and comfortable choice for visitors, offering excellent breakfast, dining options and a variety of amenities. While there are areas for improvement, particularly in service consistency and room maintenance, the general experience is positive with its prime location and friendly atmosphere being major highlights.
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The breakfast offerings at the hotel receive consistent acclaim for their deliciousness and variety. The buffet spreads out an array of tasty choices like porridge, scrambled eggs, omelettes, sausages, salads, fresh fruits and yogurt, ensuring that guests start their day on a satisfying note. The convenience and richness of the buffet-style breakfast are particularly appreciated, despite occasional suggestions for improvement.
Dining at the hotel's 12th-floor restaurant is a standout experience with excellent food, reasonable prices and stunning city views. The quality of coffee served is also noteworthy, adding to the dining pleasure.
Room experiences at Hotel Complex Irtysh are generally positive with guests highlighting the spaciousness, cleanliness and comfort, particularly in the deluxe and newly renovated rooms. Despite occasional issues with dim lighting, cold temperatures and the need for renovation in older rooms, the overall ambiance and prompt room service contribute to a pleasant stay.
Cleanliness is a mixed aspect with many guests complimenting the tidy and cozy environment, clean linens and consistent cleaning service. However, there are some concerns about dirty carpets and occasional lapses in room cleaning, indicating room for improvement.
The staff at Hotel Complex Irtysh generally receive praise for their kindness, professionalism and attentive service, particularly at the reception. Nonetheless, there are notable criticisms regarding housekeeping and occasional unresponsiveness, pointing to a need for more consistent service quality.
The hotel's free Wi-Fi satisfies most guests' needs, despite occasional connectivity issues. Guests appreciate the immediate provision of the Wi-Fi password upon check-in, which enhances convenience.
The inclusion of a spa, sauna, pool and gym in the price of the stay adds significant value. While some areas of the spa and pool are noted to require renovation, these facilities contribute positively to the guest experience.
The pool, albeit small, is a pleasant addition, providing a warm and inviting space for guests. Minor drawbacks include fluctuating water temperatures and a need for maintenance, but overall, the pool remains a valued amenity.
Parking facilities are appreciated by guests, offering secure and complimentary options. Despite occasional overcrowding and some difficulty with luggage, the availability of parking is a useful feature.
Lastly, the beds at Hotel Complex Irtysh are frequently praised for their comfort and clean bedding, contributing to a cozy stay. Although there are a few comments on worn-out mattresses and occasional bed noise, the overall feedback emphasizes comfort and cleanliness.
In summary, Hotel Complex Irtysh is a well-placed and comfortable choice for visitors, offering excellent breakfast, dining options and a variety of amenities. While there are areas for improvement, particularly in service consistency and room maintenance, the general experience is positive with its prime location and friendly atmosphere being major highlights.
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Indoor Pool
Hotel with Free Wi-Fi
Business Hotel
Hotel with Parking
Hotel with Gym
Hotel with Indoor Pool
Guest Reviews
Located in the heart of the city, Hotel Complex Irtysh boasts a prime location that has guests raving about its convenience and proximity to major attractions. With everything within walking distance, the hotel is ideally situated near the Irtysh river embankment, Victory Park, a mosque and other city center amenities. This beautiful and peaceful spot not only offers easy access to the waterfront but also provides a slice of tranquility amidst the hustle and bustle, ensuring a quiet and serene stay. The hotel itself features a good restaurant, excellent food and the presence of amenities such as a pool, enhancing the overall guest experience. Friendly staff and well-maintained facilities further add to the appeal, making it a highly recommended destination for visitors looking to explore the central attractions while enjoying a comfortable and well-placed accommodation.
Hotel Complex Irtysh has garnered considerable praise for its breakfast offerings, frequently described as delicious and diverse. Guests consistently highlighted the excellent quality and the wide variety of options available. The breakfast buffet stands out with its rich array of choices, including multiple types of porridge, scrambled eggs, omelettes, fried sausages, salads, an assortment of fresh vegetables and fruits and yogurt—all fresh and flavorful.
Travelers appreciated the substantial and hearty nature of the breakfast, repeatedly calling it tasty and exceeding expectations. Many reviews emphasized the buffet's diversity and the consistently high quality of the food, contributing to a satisfying start to the day. Although there were a few mentions of breakfast needing improvement, the general sentiment remains overwhelmingly positive with guests praising specific elements like the rich choice, good variety and overall deliciousness.
Additionally, the convenience of a buffet-style breakfast was noted as a significant advantage, offering something for everyone and ensuring no one leaves hungry. Overall, Hotel Complex Irtysh's breakfast is a strong point, greatly contributing to guests' enjoyable stay.
Hotel Сomplex Irtysh boasts an impressive restaurant situated on the 12th floor, offering guests a wonderful view of the city. Renowned for its very tasty food, the restaurant provides a high standard of cuisine that is both delicious and well-priced. The coffee served is also noted for its exceptional taste, adding to the overall dining experience. The combination of excellent food, reasonable prices and stunning city views makes dining at Hotel Сomplex Irtysh a noteworthy highlight for guests.
Hotel Complex Irtysh offers a mixed bag of room experiences. Guests consistently highlight the spaciousness, comfort and cleanliness of many rooms, particularly the deluxe and newly renovated ones. The clean and cozy atmosphere is a recurring compliment and the quiet environment adds to the overall comfort. Room service receives praise for its promptness and tasty food, while the breakfast is described as excellent and varied.
However, some reviews indicate areas that need improvement. A number of guests noted issues with dim lighting, cold temperatures and ventilation problems in their rooms. The older rooms, specifically, appear to be in need of renovation with comments about old-fashioned equipment, dirty carpets and unpleasant odors. Additionally, hot water shortages and sporadic cleaning services are mentioned as drawbacks.
Overall, despite some deficiencies primarily in the older sections, Hotel Complex Irtysh's blend of spacious, comfortable and clean rooms, along with its good service and amenities, make it a generally satisfactory choice for accommodation.
At Hotel Complex Irtysh, guests frequently praise the comfort of the beds with many enjoying comfortable mattresses and pillows. The bedding is notably clean, adding to the overall positive experience. Some rooms are spacious and furnished with modern decor, enhancing the cozy atmosphere. However, a few comments indicate that some mattresses are worn out and there are occasional issues with bed noise and firmness. Despite these minor drawbacks, the general consensus points to a pleasant stay with an emphasis on comfort and cleanliness.
Hotel Complex Irtysh receives mixed reviews regarding its cleanliness with several guests appreciating the clean and cozy environment. Rooms are frequently described as very clean, spacious and tidy with clean bed linens and perfectly white bedding. Guests also highlight the constant cleaning service and many note the availability of clean towels, bathrobes and disposable amenities in the bathrooms. Despite these positive remarks, some guests express concerns about dirty carpets and rooms that were not cleaned properly. There are mentions of rooms that smell unpleasantly and aspects like a clogged sink in a few instances, suggesting room for improvement in maintaining consistency in cleanliness. Nonetheless, guests also enjoy excellent views and a convenient location, alongside a good breakfast.
Hotel Complex Irtysh presents a mixed picture when it comes to staff and service. On the positive side, numerous reviews highlight the reception staff as kind, helpful, polite and attentive with many guests noting their prompt and professional demeanor. Friendly and fluent in Kazakh, the staff at reception often received praise for resolving issues and providing rooms with stunning views. Guests frequently mentioned the top-notch service and attentiveness, labeling the staff as the friendly face of the hotel.
However, there are notable criticisms as well. Several reviews pointed out issues with housekeeping, indicating that rooms were not consistently cleaned. Some guests experienced unfriendly and indifferent attitudes from the staff with specific mentions of unresponsive service to their requests and complaints. This inconsistency left some travelers feeling that service was exhausting and in need of substantial improvement.
In conclusion, while the Hotel Complex Irtysh has a share of commendable staff members who enhance the guest experience, there is a significant need for improved consistency in service quality.
Hotel Complex Irtysh offers a generally satisfactory Wi-Fi experience for its guests. Positive remarks highlight the availability of good Wi-Fi and guests appreciate receiving the Wi-Fi password immediately upon check-in. There are, however, some instances of inconsistent connectivity with mentions of weak signals and occasional issues in finding the Wi-Fi password. Despite these sporadic problems, the internet service has been reliable for some guests, ensuring they were not let down during their stay. Overall, while there are areas for improvement, the Wi-Fi at Hotel Complex Irtysh meets the essential needs for most visitors.
Hotel Сomplex Irtysh offers a spa center with a sauna, pool and gym included in the price of the stay. The spa zone opens at 10:00 and remains accessible until 21:00. Guests can enjoy a variety of amenities including the ginger spa, although some reviews suggest that the spa area and pool may require renovation and repairs to enhance effectiveness. Overall, the convenience of having a spa, gym and pool on-site adds value to the guest experience, even with some areas needing attention.
Hotel Complex Irtysh features a pool that guests have described as small yet enjoyable for swimming, accompanied by a warm and inviting ambiance. Many appreciated the presence of this facility, which adds to the hotel's amenities, including a sauna and gym. The pool is available for use until 21:00, offering a cozy and valuable retreat after a day of exploring. However, some comments highlight a few downsides. Issues such as fluctuating water temperatures and a less-than-pleasant smell were noted and the pool and sauna were perceived as somewhat tired and in need of maintenance. Despite these minor drawbacks, the pool remains a pleasant option for guests seeking relaxation.
Hotel Complex Irtysh offers parking facilities that many guests find useful for their stay. Complimentary parking is available, though there are some remarks about the absence of free parking options in certain areas. The parking area is secure, which is a positive aspect highlighted by guests who value safety. However, there are occasional mentions of overcrowded conditions, making it challenging to navigate. Some guests noted difficulties entering the hotel with luggage due to the parking situation. Despite these minor inconveniences, the overall availability of guest parking is appreciated.
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Location
Breakfast
Travelers appreciated the substantial and hearty nature of the breakfast, repeatedly calling it tasty and exceeding expectations. Many reviews emphasized the buffet's diversity and the consistently high quality of the food, contributing to a satisfying start to the day. Although there were a few mentions of breakfast needing improvement, the general sentiment remains overwhelmingly positive with guests praising specific elements like the rich choice, good variety and overall deliciousness.
Additionally, the convenience of a buffet-style breakfast was noted as a significant advantage, offering something for everyone and ensuring no one leaves hungry. Overall, Hotel Complex Irtysh's breakfast is a strong point, greatly contributing to guests' enjoyable stay.
Dinner
Rooms
However, some reviews indicate areas that need improvement. A number of guests noted issues with dim lighting, cold temperatures and ventilation problems in their rooms. The older rooms, specifically, appear to be in need of renovation with comments about old-fashioned equipment, dirty carpets and unpleasant odors. Additionally, hot water shortages and sporadic cleaning services are mentioned as drawbacks.
Overall, despite some deficiencies primarily in the older sections, Hotel Complex Irtysh's blend of spacious, comfortable and clean rooms, along with its good service and amenities, make it a generally satisfactory choice for accommodation.
Beds
Cleanliness
Staff
However, there are notable criticisms as well. Several reviews pointed out issues with housekeeping, indicating that rooms were not consistently cleaned. Some guests experienced unfriendly and indifferent attitudes from the staff with specific mentions of unresponsive service to their requests and complaints. This inconsistency left some travelers feeling that service was exhausting and in need of substantial improvement.
In conclusion, while the Hotel Complex Irtysh has a share of commendable staff members who enhance the guest experience, there is a significant need for improved consistency in service quality.
Wi-Fi
Spa
Pool
Parking
Yes, Hotel Сomplex Irtysh has pool(s) that belong to one or more of the following categories: Indoor Pool.
Yes, a spa is available at Hotel Сomplex Irtysh.
No, Hotel Сomplex Irtysh doesn't allow dogs.
Yes, parking facilities are available at Hotel Сomplex Irtysh.
Yes, Hotel Сomplex Irtysh has a gym.
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