4-Star HotelSummary of reviews related to the '4 Star' categoryThe Empress Hotel has received fantastic reviews from its guests with many describing their stay as exceptional, superb and enjoyable. The hotel is nicely located and has a grand appearance. The facilities and services have been praised by the majority of guests with only a few mentioning that the hotel may not meet the standard of a 4-star classification. Some guests did note that the hotel could benefit from a renovation and that the rooms can be a bit chilly, but overall, they still enjoyed their stay. The staff are friendly and accommodating, although some guests would have liked an earlier check-in time. Unfortunately, there is no car park available for guests. Overall, The Empress Hotel provides a lovely, relaxing stay and many guests have already planned to return next year.
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