4-Star HotelSummary of reviews related to the '4 Star' categoryPalace Hotel & Spa Termas de São Tiago, despite its 4-star rating, seems to have disappointed many visitors with its facilities and services. Guests have pointed out that the offerings fall short of what one would expect from a hotel of this caliber. Several reviews mention that the quality of accommodations and amenities, such as air conditioning and television, were significantly lacking with some experiencing faults and a lack of signal. The breakfast, while varied, was noted for its lack of quality.
Moreover, some reviews expressed frustration over additional fees, such as an exorbitant charge for pool access, which further diminished the perceived value for the price. The overall sentiment suggests that the property does not live up to the standards of a typical 4-star hotel with some reviews comparing it unfavorably to lower-tier holiday accommodations. Additionally, the presence of basic and inexpensive furnishings, like plastic balcony chairs, contributed to the underwhelming experience.
Given these critiques, it's clear that the hotel would need significant improvements in service and facility maintenance to meet the expectations set by its 4-star rating.
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