Hotel Rosales Gold
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Summary of reviewsHotel Rosales Gold presents a compelling choice for travelers with its central location in the heart of the city, putting guests within easy reach of popular restaurants, shopping centers, the bus terminal and the airport. Visitors repeatedly note the strategic location as a standout feature, emphasizing the convenience for those with medical ties to the nearby Los Rosales Clinic. Despite the hotel's prime position, the area remains quiet and safe, offering a tranquil atmosphere.
Cleanliness is another strong point for the hotel with rooms that are consistently described as super clean and well-maintained. The hotel staff's dedication to cleanliness and guest comfort receives high praise. Guests appreciate the attentive and friendly service, particularly the warm reception from staff members like Natalia, which adds significantly to the overall positive experience.
Though the breakfast offerings receive mixed reviews, many guests find the food delicious with a good presentation on the rooftop. Specific mentions include tasty fruit plates and customizable egg dishes, enhancing the meal experience. However, the breakfast service could benefit from more variety and an eco-friendlier approach, moving away from the use of styrofoam containers.
Dinner experiences are similar with guests enjoying the taste and quality of the food but noting limitations due to the lack of a proper restaurant or dining area. Room service limitations and occasional quality issues are areas noted for improvement.
Room quality is praised for cleanliness and modern amenities like comfortable beds and hot showers. However, some guests report noise issues and maintenance problems such as missing showerheads and flickering bathroom lights. The absence of air conditioning and poor ventilation in some rooms detracts from the comfort level, though the overall value for money is generally deemed good.
While the hotel's wifi connectivity is a significant concern for guests with frequent complaints about poor or non-existent connections, the overall cleanliness and friendly service contribute positively to the guest experience. The staff's helpfulness and attentiveness are often mentioned as highlights, creating a welcoming atmosphere.
The comfort of the beds elicits mixed feedback; although some find them satisfactory, others note hard mattresses and noise issues. Reports of bedbugs and cleanliness concerns with bedding underscore the need for quality improvements in this area.
Finally, while the hotel's four-star rating receives some scrutiny, particularly regarding breakfast and certain services, it remains a favored option for many guests due to its location, cleanliness and overall value for money. Despite its areas for improvement, the positive aspects of staying at Hotel Rosales Gold often make it a worthwhile choice for visitors exploring Pereira.
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Cleanliness is another strong point for the hotel with rooms that are consistently described as super clean and well-maintained. The hotel staff's dedication to cleanliness and guest comfort receives high praise. Guests appreciate the attentive and friendly service, particularly the warm reception from staff members like Natalia, which adds significantly to the overall positive experience.
Though the breakfast offerings receive mixed reviews, many guests find the food delicious with a good presentation on the rooftop. Specific mentions include tasty fruit plates and customizable egg dishes, enhancing the meal experience. However, the breakfast service could benefit from more variety and an eco-friendlier approach, moving away from the use of styrofoam containers.
Dinner experiences are similar with guests enjoying the taste and quality of the food but noting limitations due to the lack of a proper restaurant or dining area. Room service limitations and occasional quality issues are areas noted for improvement.
Room quality is praised for cleanliness and modern amenities like comfortable beds and hot showers. However, some guests report noise issues and maintenance problems such as missing showerheads and flickering bathroom lights. The absence of air conditioning and poor ventilation in some rooms detracts from the comfort level, though the overall value for money is generally deemed good.
While the hotel's wifi connectivity is a significant concern for guests with frequent complaints about poor or non-existent connections, the overall cleanliness and friendly service contribute positively to the guest experience. The staff's helpfulness and attentiveness are often mentioned as highlights, creating a welcoming atmosphere.
The comfort of the beds elicits mixed feedback; although some find them satisfactory, others note hard mattresses and noise issues. Reports of bedbugs and cleanliness concerns with bedding underscore the need for quality improvements in this area.
Finally, while the hotel's four-star rating receives some scrutiny, particularly regarding breakfast and certain services, it remains a favored option for many guests due to its location, cleanliness and overall value for money. Despite its areas for improvement, the positive aspects of staying at Hotel Rosales Gold often make it a worthwhile choice for visitors exploring Pereira.
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About Hotel Rosales Gold
License: 65121
Guest Reviews
Location
The hotel’s central position ensures that everything is within easy reach, allowing for seamless mobility around the city. Despite its centrality, the area remains peacefully quiet, offering a tranquil atmosphere for visitors. Moreover, the location is described as safe, further enhancing its appeal as an ideal base for exploring Pereira.
Cleanliness and well-maintained rooms are frequently mentioned alongside the prime location. The staff receives commendation for their attention and kindness, which adds to the overall positive experience. Value for money is another recurring theme with guests appreciating the affordability relative to its central setting.
However, a few reviews caution about the lack of air conditioning and occasional maintenance issues, indicating areas for improvement. Overall, the well-organized accommodations, combined with a strategic location and attentive service, make Hotel Rosales Gold a practical choice for both business and leisure travelers.
Breakfast
However, the breakfast service has its drawbacks. Common criticisms focus on the lack of variety with some guests describing the offerings as basic, simple or very ordinary. The use of styrofoam containers for breakfast delivery was mentioned negatively from both a practical and environmental perspective. Others found the breakfast timing inconvenient or noted issues with the quality, describing it as cold, late or even "horrible."
While the friendly service was a consistent highlight, the hotel's approach to breakfast delivery—in rooms due to the lack of a dedicated dining area—was viewed as uncomfortable by a few reviewers. Yet, for many, the experience was satisfactory, aligning well with the price of the accommodation. Overall, while the breakfast at Hotel Rosales Gold has its strengths, there is room for improvement in variety, service and sustainability.
Dinner
Room service is limited as the affiliated restaurant does not cater to the city, further complicating meal options. Guests have also noted the need for better service in the kitchen area. Another concern is the company staff dining in the lobby, causing noise late into the night. Despite the highlights of tasty food and a satisfying breakfast, the overall dining experience at Hotel Rosales Gold leaves room for improvement.
Rooms
However, the hotel does have its limitations. A significant number of rooms are described as small and lacking in essential amenities such as air conditioning and proper ventilation. Noise can be an issue, particularly for rooms facing the street or the corridor, which some guests found disruptive. Additionally, several rooms face problems related to basic maintenance, including missing showerheads, flickering lights in bathrooms and worn-out furnishings.
Despite these setbacks, the hotel's clean new facilities and the consistent quality of room cleaning, including the daily change of bed linen, make it a viable option for many travelers. On occasion, guests have had breakfast delivered to their room, enhancing the pleasant stay. The value for money and great location add further appeal, though potential guests should weigh these factors against the drawbacks noted in other areas.
Beds
Cleanliness
The hotel staff's attention to cleanliness and guest comfort also receives positive acknowledgement. However, some reviews highlight a few areas for improvement. Noise issues, deteriorated bathroom conditions and occasional pest concerns were mentioned, pointing to inconsistent experiences in specific rooms. Issues such as dirty bathrooms, poor sound insulation and outdated or worn-out fixtures were noted by some guests. There were also reports of dampness on the walls and a lack of hot water in some parts of the hotel.
Despite these occasional shortcomings, the overall impression of Hotel Rosales Gold's cleanliness remains largely favorable with many patrons commending the high standards and attentiveness of the cleaning staff.
Staff
The staff at Hotel Rosales Gold are frequently described as caring, respectful and in tune with the needs of their guests. The reception area often receives special mention for its welcoming atmosphere and the excellent service provided by the team.
While the vast majority of feedback is glowing, there were occasional mentions of inconsistent service quality. Nonetheless, the kindness and helpfulness of the majority of staff members seem to leave a lasting positive impression on guests, contributing significantly to their overall pleasant experience at the hotel.
Wi-Fi
4 Star
Despite these critiques, many reviews highlight the positive aspects of staying at Hotel Rosales Gold. Guests have praised the hotel for its comfort and cleanliness, often noting it offers "unbelievable quality for the price." Overall, it is considered a good option in general terms, providing comfort and quality that many found commendable, especially given the price.
No, Hotel Rosales Gold doesn't have any pool.
No, a spa isn't available at Hotel Rosales Gold.
Yes, Hotel Rosales Gold welcomes dogs.
No, parking facilities aren't available at Hotel Rosales Gold.
No, Hotel Rosales Gold doesn't have a gym.
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