Joondalup Resort
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsJoondalup Resort consistently impresses its guests with its superb location, nestled in a lush, park-like landscape surrounded by golf courses and tropical gardens. The serene, quiet environment, frequent kangaroo sightings and proximity to Perth's essential amenities make it an ideal spot for relaxation and exploration alike. The resort’s grounds are beautifully maintained, providing a peaceful retreat for visitors.
Breakfast at the resort is largely enjoyed with guests praising the variety and taste of the buffet spread. The selection includes gluten-free options, a range of breads, cheeses and cereals, which families particularly appreciate. Though there are some minor critiques regarding variety and extra charges for certain hot items, the overall sentiment remains positive.
Dinner experiences at the Alcove restaurant receive mixed feedback. Many guests laud the delicious dishes and excellent service, particularly enjoying the mains and the lovely poolside dining atmosphere. However, the limited menu and occasional quality issues, especially for vegetarians and plant-based diners, suggest room for improvement.
Rooms at Joondalup Resort are praised for their spaciousness, comfort and lovely views of the leafy surroundings. Guests enjoy the tranquility and clean environment, though some call for refurbishment and better maintenance to address dated furnishings and occasional cleanliness lapses.
Cleanliness across the resort is generally well-regarded with rooms and grounds often described as spotless and well-maintained. While there are isolated reports of dust, mould and bugs, most guests find the standards satisfactory and the dedicated housekeeping staff receive commendation.
The resort staff, from reception to restaurant workers, are consistently praised for their warm, efficient service. Guests appreciate the staff's friendliness, attentiveness and professionalism which significantly contribute to a welcoming atmosphere.
WiFi services present a mixed experience. While many guests report excellent, free and high-speed connectivity, others encounter slow speeds and connection issues. Enhancements in WiFi stability and streaming service options could further improve guest satisfaction.
The spa facilities require significant improvements, as guests note neglect and limited availability. Despite this, the well-maintained gardens and inviting pool area receive ample praise. Families particularly enjoy the clean, spacious pool, although a heated option would enhance comfort during colder months.
The gym facilities meet basic needs but might not suffice for fitness enthusiasts due to their small size and lack of certain amenities. Nonetheless, the helpful gym staff and presence of additional fitness options like yoga classes are appreciated.
Tennis facilities receive favorable mentions, though the addition of courts and equipment would enhance the experience for tennis enthusiasts. This complements the resort’s appeal to golfers.
Joondalup Resort is highly favored by families for its serene, family-friendly environment. Kids love the pool and exploring the grounds, while spacious family suites enhance their stay. Minor improvements in restaurant accommodations for families could further elevate the overall experience.
In summary, Joondalup Resort offers a delightful escape with its beautiful location, excellent facilities and warm hospitality. While there are areas for improvement, particularly in the spa, dining variety and some room features, the positive experiences significantly outweigh the negatives, ensuring most guests leave with fond memories.
Categories
Breakfast at the resort is largely enjoyed with guests praising the variety and taste of the buffet spread. The selection includes gluten-free options, a range of breads, cheeses and cereals, which families particularly appreciate. Though there are some minor critiques regarding variety and extra charges for certain hot items, the overall sentiment remains positive.
Dinner experiences at the Alcove restaurant receive mixed feedback. Many guests laud the delicious dishes and excellent service, particularly enjoying the mains and the lovely poolside dining atmosphere. However, the limited menu and occasional quality issues, especially for vegetarians and plant-based diners, suggest room for improvement.
Rooms at Joondalup Resort are praised for their spaciousness, comfort and lovely views of the leafy surroundings. Guests enjoy the tranquility and clean environment, though some call for refurbishment and better maintenance to address dated furnishings and occasional cleanliness lapses.
Cleanliness across the resort is generally well-regarded with rooms and grounds often described as spotless and well-maintained. While there are isolated reports of dust, mould and bugs, most guests find the standards satisfactory and the dedicated housekeeping staff receive commendation.
The resort staff, from reception to restaurant workers, are consistently praised for their warm, efficient service. Guests appreciate the staff's friendliness, attentiveness and professionalism which significantly contribute to a welcoming atmosphere.
WiFi services present a mixed experience. While many guests report excellent, free and high-speed connectivity, others encounter slow speeds and connection issues. Enhancements in WiFi stability and streaming service options could further improve guest satisfaction.
The spa facilities require significant improvements, as guests note neglect and limited availability. Despite this, the well-maintained gardens and inviting pool area receive ample praise. Families particularly enjoy the clean, spacious pool, although a heated option would enhance comfort during colder months.
The gym facilities meet basic needs but might not suffice for fitness enthusiasts due to their small size and lack of certain amenities. Nonetheless, the helpful gym staff and presence of additional fitness options like yoga classes are appreciated.
Tennis facilities receive favorable mentions, though the addition of courts and equipment would enhance the experience for tennis enthusiasts. This complements the resort’s appeal to golfers.
Joondalup Resort is highly favored by families for its serene, family-friendly environment. Kids love the pool and exploring the grounds, while spacious family suites enhance their stay. Minor improvements in restaurant accommodations for families could further elevate the overall experience.
In summary, Joondalup Resort offers a delightful escape with its beautiful location, excellent facilities and warm hospitality. While there are areas for improvement, particularly in the spa, dining variety and some room features, the positive experiences significantly outweigh the negatives, ensuring most guests leave with fond memories.
Resort with EV Charging Stations
Resort near Golf Courses
Resort for Honeymoon
Resort with Spa
Family Friendly Resort
Romantic Resort
Resort with Swimming Pool
Outdoor Pool
Business Resort
Resort with Parking
EV charging stations
Accessible Resort
Resort with Gym
Resort for Yoga
4-Star Resort
Resort with Outdoor Pool
Guest Reviews
Joondalup Resort is celebrated for its excellent and convenient location, making it a prime choice for visitors to Perth. Nestled in a lush, park-like landscape surrounded by golf courses, the resort offers stunning views and a serene atmosphere with frequent sightings of kangaroos adding to the charm. The beautiful and well-maintained grounds, dotted with tropical gardens, provide a peaceful and secluded retreat, yet it remains close to essential amenities and attractions.
The proximity to Joondalup shopping center, beaches and various eateries adds to its convenience, making it easy for guests to access everything they need. The resort's location is particularly advantageous for those attending events or visiting nearby hospitals. Despite being close to the bustling areas, the resort maintains a quiet and relaxing environment where visitors can unwind.
The surrounding golf courses not only offer a green and scenic outlook but also enhance the resort's tranquil and exclusive feel. Whether guests are looking to relax by the beautiful pool, enjoy a picturesque setting among the trees and gardens or simply appreciate the quiet ambiance, Joondalup Resort provides an ideal escape. The easy access to the freeway and train stations makes it convenient for transport, allowing guests to explore Perth city without hassle.
Overall, Joondalup Resort's superb location, combined with excellent facilities and a beautiful setting, ensures a delightful stay for its visitors, whether they are on a brief staycation or an extended vacation.
The breakfast experience at Joondalup Resort is generally well-regarded by guests with many describing it as great, exceptional and even superb. The buffet breakfast stands out for its variety, making it especially enjoyable for families with children loving the spread. Positive mentions highlight delicious offerings like mushrooms, gluten-free options and a wide selection of breads, ham, cheeses and cereals. Guests appreciated the organized setup and good value for money, especially when breakfast is included in their rate.
However, some guests found the breakfast to be average or needing improvement, citing issues like limited options, repetitive selections and lukewarm food. There were also mixed reviews about room service breakfast with a few guests noting that it wasn't very fresh or appealingly presented. Additionally, some guests were disappointed by the extra charges for traditionally hot breakfast items like bacon and eggs, which they felt should have been included.
Despite these critiques, the overall sentiment towards the breakfast at Joondalup Resort remains positive with many guests enjoying their morning meal and the convenience it offers during their stay.
The dining experience at Joondalup Resort presents a mix of both high points and areas needing improvement. The Alcove restaurant features prominently in guest feedback with many patrons praising its delicious food, including exceptional mains like steak and paella. Guests particularly enjoyed the beautiful dinner settings overlooking the pool area and the service at the restaurant is frequently described as excellent and friendly.
However, the menu at the Alcove and the main restaurant is often critiqued for being limited and lacking variation with particular shortcomings noted for vegetarians and those seeking plant-based options. Some guests found the food to be overpriced and a few were disappointed with the quality, describing it as average or below par with specific mentions of microwaved-like steak and bland meals. On a more positive note, the breakfast and lunch offerings received good feedback, especially when enjoyed in a pleasant ambiance by the pool or in the bar.
Room service also garners mixed reviews. While the promptness and taste of the meals are appreciated, the limited availability and the manner of delivery, often in takeaway-style packaging, were points of contention.
Overall, while the Alcove restaurant shines for many diners with its lovely meals and high standards, the limited menu options and instances of underwhelming quality indicate room for improvement to match the high expectations set by its stellar service and beautiful setting.
Joondalup Resort's rooms have received a mix of reviews from guests, highlighting both positives and areas for improvement. Positively, many guests found the rooms to be spacious, clean and comfortable. The views from the rooms and their tranquility also received praise with several guests appreciating the leafy surroundings and garden views. Specific mentions of comfortable beds and effective air conditioning added to the overall comfort of the accommodations. Guests also noted that the resort is a great setting for events with clean and tidy rooms that are well-suited for various purposes.
However, several areas were flagged for needing attention. Numerous guests highlighted that the rooms are dated and in need of refurbishment. Issues such as dusty furniture, musty smells, stained bedding and uncleaned shower screens affected some stays. Maintenance issues, including broken bath taps, old fittings and occasional cockroach sightings, were also mentioned. The lack of room service and the limited room service menu were noted as drawbacks. Noise disturbances and high room rates further added to some guests' dissatisfaction.
Overall, while the rooms at Joondalup Resort are spacious and comfortable, offering pleasant views and good amenities, there is a clear need for refurbishment and better cleanliness to enhance the guest experience.
Joondalup Resort has garnered a mixed reception regarding its bedding from guests with a blend of positive and negative feedback. A frequent highlight in the reviews is the comfort of the beds; many guests found them to be exceptionally comfortable, likening the experience to the coziness of home. Several guests especially appreciated the size and quality of the linens, making for an inviting sleeping experience. The rooms featuring king-sized beds and large mattresses also received commendations for their comfort and spaciousness.
However, not all guests shared this positive sentiment. Some reviews pointed out that the beds were uncomfortable, noting issues such as being too hard, too small or having worn-out mattresses. A few guests specifically mentioned that the mattresses had dips in the middle or were springy and in need of renewal. Additionally, there were remarks about the pillows being less than satisfactory, often worn and flat, which detracted from a good night's sleep.
Overall, while many guests enjoyed a cozy and restful sleep on comfortable and sizeable beds, others felt that the bedding could use some upgrades to improve comfort and quality.
The guest reviews for Joondalup Resort present a mixed but largely positive impression of the hotel's cleanliness. Many guests praised the rooms as being exceptionally clean, tidy and well-maintained with some describing the cleanliness as spotless and super clean. The grounds and surroundings were also noted for their immaculate condition, adding to the overall pleasant atmosphere of the resort.
However, there were some reports highlighting issues with cleanliness in specific areas. A few guests found dust behind the beds, dirty glasses left in rooms and mould in the bathroom. Instances of cockroaches and other bugs were also mentioned, pointing to inconsistencies in housekeeping. Some reviews indicated that room cleaning was inconsistent and certain areas, like shower screens and door frames, were neglected.
Overall, while the majority of the feedback underscores clean and comfortable rooms, there is a recurring note that housekeeping could benefit from more thorough and consistent monitoring to maintain higher hygiene standards throughout the resort.
Joondalup Resort boasts an exceptionally friendly and welcoming staff, consistently highlighted in guest reviews. The team, from reception to the restaurant, is noted for being proactive and going above and beyond in service. They are described as efficient, attentive and professional, ensuring a warm and accommodating experience for all guests. Particularly praised are the reception staff and management, who are often singled out for their helpfulness and friendliness. The bar and restaurant staff also receive positive feedback for their accommodating nature and excellent service. Despite a few isolated instances of less satisfactory interactions, the overwhelming sentiment is one of gratitude and appreciation for the resort's dedicated and courteous team. The welcoming atmosphere created by the staff contributes significantly to the overall enjoyable experience at Joondalup Resort.
Joondalup Resort seems to offer a mixed experience when it comes to their WiFi services. Many guests have reported positive experiences, highlighting that the WiFi is excellent, free and works well. High-speed WiFi is also mentioned and several appreciate the casting capability to the TV as a handy feature. The WiFi access has been described as very helpful and useful. However, several guests also noted issues such as slow speeds, connection problems and instability. There's a mention of minimal WiFi that could be improved and instances where it wouldn't connect at all. Additionally, the lack of access to streaming services like Netflix via the hotel TV is a downside for some, alongside issues with TV channels and slow performance. While the WiFi generally receives praise, there are several areas where improvement could enhance the overall guest experience.
Visitors to Joondalup Resort have mixed feelings about the spa facilities with numerous guests highlighting the need for major improvements. Some described the spa as being neglected, even comparing it to a giant plant pot. Additionally, a few reviews pointed out safety concerns, such as the slipperiness of the bath when wet. There were also comments on the lack of availability of bookings at the day spa and the absence of a dedicated spa facility, which is surprising for a resort.
Despite these drawbacks, the resort shines in other aspects, particularly its beautiful gardens and the well-maintained pool area. Guests consistently praised the cleanliness of the pool areas and it is clear that these spaces are a hit with families. Children especially enjoyed the pool, often not wanting to leave. The poolside experience received positive mentions and it seems that shaded areas around the pool were a feature that some guests appreciated but others felt could be improved further.
In summary, while the spa facilities at Joondalup Resort may leave something to be desired, the resort makes up for it with stunning gardens and an inviting, clean pool area that families adore.
The gym at Joondalup Resort receives mixed feedback from guests. While some describe the fitness centre as excellent and appreciate the helpful gym staff, others note that the facility is small and not a central focus of the resort. The gym lacks certain amenities, such as water and dumbbells and could benefit from being tidied more frequently. Additionally, the fitness room tends to be humid and uncomfortably warm for workouts. Guests suggest that more information about the gym and available yoga classes would be beneficial. Overall, the gym may not meet the expectations of fitness enthusiasts but serves its basic purpose.
The pool area at Joondalup Resort has received an array of positive feedback from guests, highlighting its beautiful setting amidst well-maintained gardens. The pool itself is described as big, lovely and clean, offering a relaxing and peaceful ambiance. Many appreciated the ample seating around the pool, finding it superbly kept and a great place to unwind. The resort features a family-friendly lagoon pool with some guests likening the environment to a tropical escape.
Despite the pool not being heated, which caused some discomfort especially during winter months, it remained a hit among visitors, especially children who enjoyed swimming after breakfast. Although a few reviews mentioned maintenance issues like a broken gate or the need for cleaner pool chairs, the overall impression of the pool area remains positive with adjectives like wonderful, amazing and gorgeous frequently employed.
Concerns regarding the temperature of the water and the lack of heating led to some guests wishing for a heated pool to enhance their experience. However, the well-kept gardens, the tranquil environment and the large, clean rooms with fabulous towels contributed to an overall satisfying stay, making the pool a standout feature of Joondalup Resort.
Joondalup Resort offers a range of enjoyable amenities that guests seem to appreciate greatly. Among the facilities, the tennis-related amenities have received favorable mentions. Guests have found the tennis facilities to be great, contributing to a fun game of tennis during their stay. However, some reviews point out that adding a tennis court on-site would be beneficial and could enhance the experience further. Additionally, providing tennis rackets might be a thoughtful consideration for the resort to cater better to tennis enthusiasts. Overall, the presence of tennis facilities has generally been well-received, complementing the adjacent golf course that appeals to many golf enthusiasts.
Joondalup Resort offers a serene and peaceful environment, making it an excellent choice for family getaways. The beautiful setting and relaxing ambience contribute to a fantastic overall experience. Families, including larger ones, have expressed their enjoyment and appreciation of the resort's family-friendly atmosphere. The facilities cater well to children with the pool being a particular favorite among the younger guests. Kids enjoyed exploring the grounds and making use of unique features like the outdoor bathroom and the spacious family suites.
Although some noted that the restaurant could be more accommodating to families, the overall sentiment is that Joondalup Resort is a great place for a family trip. The friendly staff and the family-friendly lagoon pool add to its appeal, making it a fun and enjoyable destination for both short stays and extended vacations.
Whether it’s for a relaxing break or an adventurous exploration with little ones, Joondalup Resort seems to tick all the right boxes for a memorable family holiday.
Nestled within lush, jungle-like grounds, Joondalup Resort offers a truly fantastic venue for golf enthusiasts. The resort's golf courses have received widespread acclaim with many highlighting their beautiful condition and picturesque green outlooks. The surroundings offer awe-inspiring views, particularly early in the morning when kangaroos can be spotted in the hotel's parking lot.
Guests frequently praise the excellent golfing facilities and the beautifully maintained courses, which are noted for being both challenging and enjoyable. The proximity to such great golf courses is mentioned as a significant advantage for those wanting quick and easy access to their favorite sport.
The friendly atmosphere and good vibes among fellow golfers contribute to the overall positive experience. Some reviewers pointed out the convenience of the golf course being just a short distance away, emphasizing how this added to their stay.
While there were a few mentions of areas for improvement, such as inattentiveness in some spots, the overwhelming sentiment is that Joondalup Resort's golf offerings are top-notch. The blend of beautiful scenery, great food and excellent golfing venues makes it a delightful destination for golf lovers.
Joondalup Resort offers an experience that largely meets the expected standards for a four-star hotel. Guests frequently highlight the beautiful and peaceful surroundings along with the superb and professional service provided by the staff. Many visitors appreciate the clean and well-maintained gardens, as well as the spotlessly clean common areas around the restaurant. The bedding is considered top-notch, contributing to a restful and relaxing stay.
The resort's facilities and amenities are consistently rated as excellent and the on-site restaurant receives high marks for the quality of its food. Despite these positive aspects, some guests note that the rooms could benefit from updates, mentioning that they appear outdated and sometimes not as clean as expected for a four-star resort. The presence of shower curtains in some rooms also drew comments with suggestions that such details do not align with the standards of higher-end accommodations. Overall, though, the resort is described as offering good quality for the price paid, providing a satisfactory stay with reliable service and a serene environment.
Joondalup Resort is highly regarded by business travelers, offering convenience for business meetings and work purposes. The property is particularly commended for its excellent and superb suitability for business stays, making it conducive for those in town on business trips. The facilities are considered appropriate for meetings, work events and conferences, although some reviews mentioned that the conference room could use an update.
Visitors noted the convenience of the location for their professional needs and appreciated the functional business facilities available. In addition to its business amenities, the resort provides recreational activities such as tennis courts and a basketball hoop, which were very much appreciated by guests. Social aspects like meeting friends for dinner or attending night markets also contributed to a pleasant evening experience at the resort. However, there were minor issues such as some non-working plug points. Overall, Joondalup Resort offers a comprehensive environment conducive to both professional and leisure activities for business travelers.
Joondalup Resort is noted for its convenient location, offering easy access to key areas and amenities, including proximity to a hospital and being close to everything guests might need. The resort provides ample parking that's easily accessible and the facilities are well-maintained, contributing to a positive overall experience. Accommodations are designed to allow easy access with rooms that are particularly accessible and a lift available for reaching upper floors. The beautifully maintained grounds add to the appeal, along with the warm and welcoming staff who enhance the stay.
Although some guests highlighted that there are no specific accessible features and the necessary wheelchair adaptations are missing, the overall accessibility is fairly decent. The resort's accessible bins and good access from the car park to the rooms are notable positives. However, there is room for improvement with more inclusive features, activities and spaces needed to cater better to guests with disabilities. While the property does provide inclusive rooms, the feedback suggests that increasing the inclusivity of the spaces and activities would be helpful and greatly appreciated.
Joondalup Resort boasts a beautiful and well-maintained outdoor pool area that has received numerous positive mentions from guests. The pool’s impressive size and stunning surroundings make it a significant highlight of the resort's grounds, which are equally beautiful and carefully maintained. Families particularly appreciate the resort for its family-friendly lagoon pool with kids loving the dedicated children's pool area, complete with new shaded sections for extra comfort.
The pool area, by and large, is described as lovely, relaxing and a great spot to unwind with loungers available for guests. However, some guests noted that the pool is not heated, making it too cold for swimming during winter. There were also mentions of the pool chairs not being clean and the pool area potentially needing a new coat of paint.
Despite these minor drawbacks, the pool remains a favorite feature, especially during warmer months when the cool water provides a refreshing escape. With its picturesque setting and family-friendly amenities, Joondalup Resort's pool area continues to be a big hit among its visitors.
Joondalup Resort is a favored destination for honeymooners and couples seeking a memorable experience. Guests have described their stays as beautiful and ideal for celebrating romantic milestones. Many reviews highlight the resort as a great spot for honeymoons, where couples can enjoy a romantic and special time together. Additionally, it’s noted as an excellent choice for anniversaries, making it a versatile option for couples looking to celebrate their love. The overall impression is that Joondalup Resort provides a wonderful setting for couples to create lasting memories.
Joondalup Resort offers a truly luxurious experience, highlighted by its beautiful structure and tropical location. Guests frequently praise the luxurious atmosphere and the high standard of cleanliness with both ground floor rooms and suites described as spotlessly clean and featuring top-notch bedding and luxurious amenities. The housekeeping service is excellent, ensuring the rooms are very clean and well-maintained. The courteous and helpful staff further enhance the experience, providing attentive service to meet guests' needs. However, some visitors noted a lack of heating in the rooms and the absence of spare blankets as potential areas for improvement. Despite this, the overall luxury experience, luxury bathrooms and the high standard of room service make Joondalup Resort a compelling choice for those seeking a refined stay.
Joondalup Resort offers a beautiful and romantic destination ideal for couples seeking a serene escape. Guests frequently celebrate special occasions like wedding anniversaries here, taking advantage of the stunning grounds that enhance the experience. The atmosphere is consistently described as relaxing and peaceful, creating the perfect setting for a romantic getaway. The tropical, exotic location further adds to the charm, making every stay memorable. Whether it's for a mini-break or a quiet night away, Joondalup Resort stands out as a lovely retreat for couples looking to unwind in a romantic atmosphere.
Location Show Map
Location
The proximity to Joondalup shopping center, beaches and various eateries adds to its convenience, making it easy for guests to access everything they need. The resort's location is particularly advantageous for those attending events or visiting nearby hospitals. Despite being close to the bustling areas, the resort maintains a quiet and relaxing environment where visitors can unwind.
The surrounding golf courses not only offer a green and scenic outlook but also enhance the resort's tranquil and exclusive feel. Whether guests are looking to relax by the beautiful pool, enjoy a picturesque setting among the trees and gardens or simply appreciate the quiet ambiance, Joondalup Resort provides an ideal escape. The easy access to the freeway and train stations makes it convenient for transport, allowing guests to explore Perth city without hassle.
Overall, Joondalup Resort's superb location, combined with excellent facilities and a beautiful setting, ensures a delightful stay for its visitors, whether they are on a brief staycation or an extended vacation.
Breakfast
However, some guests found the breakfast to be average or needing improvement, citing issues like limited options, repetitive selections and lukewarm food. There were also mixed reviews about room service breakfast with a few guests noting that it wasn't very fresh or appealingly presented. Additionally, some guests were disappointed by the extra charges for traditionally hot breakfast items like bacon and eggs, which they felt should have been included.
Despite these critiques, the overall sentiment towards the breakfast at Joondalup Resort remains positive with many guests enjoying their morning meal and the convenience it offers during their stay.
Dinner
However, the menu at the Alcove and the main restaurant is often critiqued for being limited and lacking variation with particular shortcomings noted for vegetarians and those seeking plant-based options. Some guests found the food to be overpriced and a few were disappointed with the quality, describing it as average or below par with specific mentions of microwaved-like steak and bland meals. On a more positive note, the breakfast and lunch offerings received good feedback, especially when enjoyed in a pleasant ambiance by the pool or in the bar.
Room service also garners mixed reviews. While the promptness and taste of the meals are appreciated, the limited availability and the manner of delivery, often in takeaway-style packaging, were points of contention.
Overall, while the Alcove restaurant shines for many diners with its lovely meals and high standards, the limited menu options and instances of underwhelming quality indicate room for improvement to match the high expectations set by its stellar service and beautiful setting.
Rooms
However, several areas were flagged for needing attention. Numerous guests highlighted that the rooms are dated and in need of refurbishment. Issues such as dusty furniture, musty smells, stained bedding and uncleaned shower screens affected some stays. Maintenance issues, including broken bath taps, old fittings and occasional cockroach sightings, were also mentioned. The lack of room service and the limited room service menu were noted as drawbacks. Noise disturbances and high room rates further added to some guests' dissatisfaction.
Overall, while the rooms at Joondalup Resort are spacious and comfortable, offering pleasant views and good amenities, there is a clear need for refurbishment and better cleanliness to enhance the guest experience.
Beds
However, not all guests shared this positive sentiment. Some reviews pointed out that the beds were uncomfortable, noting issues such as being too hard, too small or having worn-out mattresses. A few guests specifically mentioned that the mattresses had dips in the middle or were springy and in need of renewal. Additionally, there were remarks about the pillows being less than satisfactory, often worn and flat, which detracted from a good night's sleep.
Overall, while many guests enjoyed a cozy and restful sleep on comfortable and sizeable beds, others felt that the bedding could use some upgrades to improve comfort and quality.
Cleanliness
However, there were some reports highlighting issues with cleanliness in specific areas. A few guests found dust behind the beds, dirty glasses left in rooms and mould in the bathroom. Instances of cockroaches and other bugs were also mentioned, pointing to inconsistencies in housekeeping. Some reviews indicated that room cleaning was inconsistent and certain areas, like shower screens and door frames, were neglected.
Overall, while the majority of the feedback underscores clean and comfortable rooms, there is a recurring note that housekeeping could benefit from more thorough and consistent monitoring to maintain higher hygiene standards throughout the resort.
Staff
Wi-Fi
Spa
Despite these drawbacks, the resort shines in other aspects, particularly its beautiful gardens and the well-maintained pool area. Guests consistently praised the cleanliness of the pool areas and it is clear that these spaces are a hit with families. Children especially enjoyed the pool, often not wanting to leave. The poolside experience received positive mentions and it seems that shaded areas around the pool were a feature that some guests appreciated but others felt could be improved further.
In summary, while the spa facilities at Joondalup Resort may leave something to be desired, the resort makes up for it with stunning gardens and an inviting, clean pool area that families adore.
Gym
Pool
Despite the pool not being heated, which caused some discomfort especially during winter months, it remained a hit among visitors, especially children who enjoyed swimming after breakfast. Although a few reviews mentioned maintenance issues like a broken gate or the need for cleaner pool chairs, the overall impression of the pool area remains positive with adjectives like wonderful, amazing and gorgeous frequently employed.
Concerns regarding the temperature of the water and the lack of heating led to some guests wishing for a heated pool to enhance their experience. However, the well-kept gardens, the tranquil environment and the large, clean rooms with fabulous towels contributed to an overall satisfying stay, making the pool a standout feature of Joondalup Resort.
Tennis
Family
Although some noted that the restaurant could be more accommodating to families, the overall sentiment is that Joondalup Resort is a great place for a family trip. The friendly staff and the family-friendly lagoon pool add to its appeal, making it a fun and enjoyable destination for both short stays and extended vacations.
Whether it’s for a relaxing break or an adventurous exploration with little ones, Joondalup Resort seems to tick all the right boxes for a memorable family holiday.
Golf
Guests frequently praise the excellent golfing facilities and the beautifully maintained courses, which are noted for being both challenging and enjoyable. The proximity to such great golf courses is mentioned as a significant advantage for those wanting quick and easy access to their favorite sport.
The friendly atmosphere and good vibes among fellow golfers contribute to the overall positive experience. Some reviewers pointed out the convenience of the golf course being just a short distance away, emphasizing how this added to their stay.
While there were a few mentions of areas for improvement, such as inattentiveness in some spots, the overwhelming sentiment is that Joondalup Resort's golf offerings are top-notch. The blend of beautiful scenery, great food and excellent golfing venues makes it a delightful destination for golf lovers.
4 Star
The resort's facilities and amenities are consistently rated as excellent and the on-site restaurant receives high marks for the quality of its food. Despite these positive aspects, some guests note that the rooms could benefit from updates, mentioning that they appear outdated and sometimes not as clean as expected for a four-star resort. The presence of shower curtains in some rooms also drew comments with suggestions that such details do not align with the standards of higher-end accommodations. Overall, though, the resort is described as offering good quality for the price paid, providing a satisfactory stay with reliable service and a serene environment.
Business
Visitors noted the convenience of the location for their professional needs and appreciated the functional business facilities available. In addition to its business amenities, the resort provides recreational activities such as tennis courts and a basketball hoop, which were very much appreciated by guests. Social aspects like meeting friends for dinner or attending night markets also contributed to a pleasant evening experience at the resort. However, there were minor issues such as some non-working plug points. Overall, Joondalup Resort offers a comprehensive environment conducive to both professional and leisure activities for business travelers.
Accessible
Although some guests highlighted that there are no specific accessible features and the necessary wheelchair adaptations are missing, the overall accessibility is fairly decent. The resort's accessible bins and good access from the car park to the rooms are notable positives. However, there is room for improvement with more inclusive features, activities and spaces needed to cater better to guests with disabilities. While the property does provide inclusive rooms, the feedback suggests that increasing the inclusivity of the spaces and activities would be helpful and greatly appreciated.
Outdoor Pool
The pool area, by and large, is described as lovely, relaxing and a great spot to unwind with loungers available for guests. However, some guests noted that the pool is not heated, making it too cold for swimming during winter. There were also mentions of the pool chairs not being clean and the pool area potentially needing a new coat of paint.
Despite these minor drawbacks, the pool remains a favorite feature, especially during warmer months when the cool water provides a refreshing escape. With its picturesque setting and family-friendly amenities, Joondalup Resort's pool area continues to be a big hit among its visitors.
Honeymoon
Luxury
Romantic
Yes, Joondalup Resort has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Joondalup Resort.
No, Joondalup Resort doesn't allow dogs.
Yes, parking facilities are available at Joondalup Resort.
Yes, Joondalup Resort has a gym.
Location Show Map
More Options
