Residence on Langley Park
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Summary of reviewsThe Hyatt Regency Perth is a highly regarded hotel, especially praised for its prime location in East Perth. It offers convenient access to key attractions and amenities, such as the Swan River, nearby parks and famous venues like the WACA, Optus Stadium and Elizabeth Quay. The free CAT buses and on-site parking further enhance its accessibility for both business and leisure travelers. Despite being slightly removed from the CBD, guests appreciate the quiet, safe atmosphere and the proximity to local dining and nightlife options.
Breakfast at the Hyatt Regency Perth stands out with its extensive variety and high-quality offerings, receiving accolades for its delicious international buffet style. Guests particularly highlight the friendly service provided by the chefs and staff. Although some mention cold food and high costs, the overall feedback is highly positive, making breakfast a highlight of the stay.
The dinner experience is mixed with praise for the buffet dinner, room service and club lounge canapés. However, there are criticisms regarding the a la carte options, pricing and service speed. Improving consistency and value for money could enhance the dining aspect.
Rooms at the hotel are commended for their spaciousness, comfort and cleanliness. Despite some feedback about dated decor and occasional maintenance issues, guests generally find the rooms well-maintained and relaxing. The scenic river views from certain rooms add extra charm to the guest experience.
Cleanliness is a strong point with guests consistently praising the spotless conditions of both rooms and public areas. Minor issues like outdated fixtures and room service trays left in hallways do not overshadow the overall positive sentiment about the hotel's upkeep.
The staff at the Hyatt Regency Perth receive high praise for their friendliness, attentiveness and professionalism. Their ability to make guests feel welcome and taken care of significantly enhances the overall experience. Efficient and pleasant interactions across all hotel areas, including the front desk and housekeeping, contribute to a memorable stay.
The WiFi experience is generally positive with good coverage and decent speeds for casual use. However, there are some concerns about stability for those needing high-speed internet for work or streaming. Improving these aspects would cater better to guests' needs.
The fitness center garners compliments for its modern equipment and 24-hour accessibility, though some guests mention limited space and non-operational machines during their stay. The pool area is frequently praised for its beauty, cleanliness and inviting atmosphere, though minor issues like overcrowding and lack of shade are noted.
Parking availability is appreciated, but the high cost and complex procedures are common complaints among guests. The hotel's efforts to accommodate electric vehicle charging are recognized positively, though clearer communication about these facilities could be beneficial.
Overall, the Hyatt Regency Perth offers a comfortable and enjoyable stay with standout features in location, breakfast, staff service, cleanliness and amenities. Some areas for improvement include dinner consistency, room modernity, WiFi stability and parking communication.
Categories
Breakfast at the Hyatt Regency Perth stands out with its extensive variety and high-quality offerings, receiving accolades for its delicious international buffet style. Guests particularly highlight the friendly service provided by the chefs and staff. Although some mention cold food and high costs, the overall feedback is highly positive, making breakfast a highlight of the stay.
The dinner experience is mixed with praise for the buffet dinner, room service and club lounge canapés. However, there are criticisms regarding the a la carte options, pricing and service speed. Improving consistency and value for money could enhance the dining aspect.
Rooms at the hotel are commended for their spaciousness, comfort and cleanliness. Despite some feedback about dated decor and occasional maintenance issues, guests generally find the rooms well-maintained and relaxing. The scenic river views from certain rooms add extra charm to the guest experience.
Cleanliness is a strong point with guests consistently praising the spotless conditions of both rooms and public areas. Minor issues like outdated fixtures and room service trays left in hallways do not overshadow the overall positive sentiment about the hotel's upkeep.
The staff at the Hyatt Regency Perth receive high praise for their friendliness, attentiveness and professionalism. Their ability to make guests feel welcome and taken care of significantly enhances the overall experience. Efficient and pleasant interactions across all hotel areas, including the front desk and housekeeping, contribute to a memorable stay.
The WiFi experience is generally positive with good coverage and decent speeds for casual use. However, there are some concerns about stability for those needing high-speed internet for work or streaming. Improving these aspects would cater better to guests' needs.
The fitness center garners compliments for its modern equipment and 24-hour accessibility, though some guests mention limited space and non-operational machines during their stay. The pool area is frequently praised for its beauty, cleanliness and inviting atmosphere, though minor issues like overcrowding and lack of shade are noted.
Parking availability is appreciated, but the high cost and complex procedures are common complaints among guests. The hotel's efforts to accommodate electric vehicle charging are recognized positively, though clearer communication about these facilities could be beneficial.
Overall, the Hyatt Regency Perth offers a comfortable and enjoyable stay with standout features in location, breakfast, staff service, cleanliness and amenities. Some areas for improvement include dinner consistency, room modernity, WiFi stability and parking communication.
Hotel with EV Charging Stations
Luxury Hotel
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Heated Pool Outdoor Pool
Business Hotel
Hotel with Parking
EV charging stations
Accessible Hotel
Hotel with Gym
4-Star Hotel
Hotel with Outdoor Pool
Hotel with Heated Pool
Guest Reviews
The Hyatt Regency Perth enjoys a prime position in East Perth, highly praised for its proximity to key attractions and convenient amenities. Its location near the free CAT buses and other bus stops ensures easy connection to Perth’s city center and surrounding areas, making it accessible for both business and leisure travelers. Guests appreciate the closeness to Swan River and beautiful riverside walks, as well as nearby parks, playgrounds and Langley Park, which provide ample recreational opportunities.
The hotel’s position is also favorable for events and venues such as the WACA, Optus Stadium and Elizabeth Quay, all within walking distance or a short bus ride. For those attending meetings or hosting events, the central location proves advantageous. Furthermore, the short walking distance to restaurants, bars and convenience stores enhances its appeal for guests looking to explore local dining options and nightlife.
Though slightly removed from the hustle and bustle of the CBD, guests still find the location relatively quiet and safe, while some note it as a refreshing retreat from the city's core. The presence of ample on-site parking is an added convenience, particularly for guests with vehicles. Despite a few remarks about it being a bit further from the main shopping and dining areas, the overall consensus highlights the Hyatt Regency Perth's excellent location, making it a well-regarded choice for visitors to Perth.
The breakfast experience at Hyatt Regency Perth has garnered numerous positive mentions from guests, highlighting the extensive variety on offer and high quality of food. Guests repeatedly praised the buffet breakfast, describing it as amazing, fantastic and one of the best they've ever had, showcasing an international buffet style that is both delicious and beautifully presented. The buffet is noted for its vast selection and excellent value for money, catering to various dietary needs, including gluten-free options. Service was frequently commended as excellent with friendly chefs and accommodating staff enhancing the dining experience.
However, some reviews mentioned areas for improvement. A few guests reported cold food at the buffet and issues with the setup and service speed. There were also concerns about the cost with some finding the breakfast expensive for what was offered. Despite these points, the overall impression is overwhelmingly positive with many guests finding the breakfast to be a highlight of their stay, making it a recommended feature of the Hyatt Regency Perth experience.
Hyatt Regency Perth offers a mixed dining experience according to guest reviews. On the positive side, the buffet dinner has garnered praises for being sensational and amazing with some guests calling the steak and club sandwich the best they've had in a long time. Room service also receives high marks for delivering delicious and quickly prepared items. Evening drinks and canapés in the club lounge were particularly appreciated, owing to the quality of the food and exceptional service.
However, several reviews indicate that the restaurant and bar are pricey with food and beverage prices perceived as high. Some guests felt that the a la carte dinner was disappointing and lacked variety. Service issues were also noted, from slow and inadequate service in the restaurant to incorrect room service orders. Additionally, certain meals were described as being underwhelming and overpriced with small portion sizes and limited menu options.
Overall, while the Hyatt Regency Perth does provide some standout dishes and excellent room service, consistency and value for money are areas that could benefit from improvement.
Rooms at the Hyatt Regency Perth have received a range of feedback from guests with notable emphasis on comfort and cleanliness. Many reviewers appreciated the spaciousness of the rooms, highlighting features like large beds and sizeable layouts that provide a comfortable and relaxing stay. Rooms are generally described as clean, quiet and well-maintained, often exceeding expectations in terms of space and comfort.
However, guests also noted that the room decor and bathrooms appear dated, indicating a need for refurbishment. Some rooms have been described as small and lacking modern amenities, though these aspects did not significantly detract from the overall comfort for most visitors. The level of room cleanliness is generally high, but certain reviews mentioned specific issues such as stained carpets, mold in bathrooms and dusty windows.
Additionally, reliability issues like non-functioning air conditioning or insufficient stocking of room amenities were occasionally reported. Views from the rooms vary with some guests enjoying scenic river views while others encountered blocked or less desirable vistas due to ongoing construction.
Overall, the guestrooms at the Hyatt Regency Perth are well-received for their size, comfort and cleanliness, though modernization and better maintenance would benefit future guest experiences.
Hyatt Regency Perth receives high marks for its incredibly comfortable beds with many guests praising the super comfy and cozy sleeping arrangements. The beds are often described as extremely comfortable, accommodating and ideal for a restful night's sleep. Numerous reviews highlight the large and spacious nature of the beds, which exceeded expectations in terms of both size and comfort. The mattresses frequently receive compliments for being plush and supportive with some guests noting they were the most comfortable they had ever experienced.
However, opinions on the pillows are mixed with some guests finding them too thick or hard, while others appreciated their comfort. A few guests mentioned issues with bed firmness, noting that occasionally the beds were too hard. Despite these minor critiques, the overall consensus is that the hotel provides wonderful, comfortable beds that greatly enhance the stay at Hyatt Regency Perth.
Hyatt Regency Perth shines in terms of cleanliness and spaciousness, making a lasting impression on guests. Across various reviews, the hotel is consistently described as clean, tidy and well-maintained with rooms that are described as spacious, clean and comfortable. Many guests appreciated the spotless condition of their rooms and praised the overall upkeep of the hotel. The public areas, including the foyer and pool, were also noted for their cleanliness. While a few minor issues such as room service trays left in the hallway and some outdated fixtures were noted, they did not overshadow the general positive sentiment about the hotel's cleanliness. Overall, guests seemed pleased with the hotel's efforts to keep the environment clean and welcoming.
Hyatt Regency Perth consistently receives high praise for its exemplary staff. Guests frequently highlight the excellent service provided, noting the staff’s friendliness, attentiveness and professionalism. Numerous reviews specifically mention the staff’s ability to make guests feel welcome and comfortable with many describing them as amazing, polite and helpful. From the front desk to the housekeeping team, each interaction seems to be marked by a warm and supportive attitude.
Guests appreciate the knowledgeable and approachable nature of the staff, who are quick to address concerns and go above and beyond in their duties. The efficiency and readiness to assist, even under high-pressure situations, particularly during COVID-19, reflect their commitment to guest satisfaction. Special mentions go to individuals like receptionists and duty managers for their exceptional service.
Moreover, the staff's friendliness isn’t limited to just interpersonal interactions; they also excel in maintaining a positive environment throughout the hotel. From the restaurant and bar to the pool area, the staff remain consistently courteous and attentive. The seamless and prompt check-in and check-out procedures further enhance the overall guest experience.
While there are occasional critiques about responsiveness or demeanor, these instances seem to be exceptions rather than the rule. Overall, the consensus indicates that the staff at Hyatt Regency Perth significantly contribute to a delightful and memorable stay, embodying the essence of excellent hospitality.
The WiFi experience at the Hyatt Regency Perth presented a mixed bag, though it generally leaned towards the positive. Many guests complimented the hotel on good WiFi, describing it as reliable, fast enough and easy to access. The coverage was often noted as being solid with a decent internet speed, making it suitable for guests' varied needs. Some even pointed out the high-speed internet available, which seemed beneficial for work and leisure activities, enabling smooth online operations.
However, not all experiences were smooth sailing. Several guests faced challenges, including unstable and weak signals and disappointingly poor internet speeds that hindered remote work. There were also comments about specific issues such as no Wi-Fi access, intermittent connections and the inconvenience of having to use personal hotspots due to the unreliable hotel WiFi.
In terms of entertainment, the in-room internet services were found lacking. Guests reported an absence of in-house movies or popular streaming services like Netflix. Additionally, the televisions themselves were described as old and small, compounding the limited TV/internet options available.
Overall, while Hyatt Regency Perth's WiFi had strengths in its ease of access and general reliability for casual use, there were notable areas for improvement, particularly for those needing consistent, high-speed internet for work or streaming purposes.
The Hyatt Regency Perth boasts a fitness center that has received mixed reviews from guests. Many guests have praised the gym for being well-equipped and tidy, highlighting its modern machinery and convenient 24-hour accessibility. This makes it a great option for those who need to stick to their workout schedules, regardless of the time of day.
However, some visitors have mentioned that the gym space feels a bit small and noted that its equipment is somewhat limited. A few reports indicated that not all gym machines were operational during their stay, which could be inconvenient for those looking for a comprehensive workout experience.
Despite these drawbacks, the hotel's leisure facilities, including the pool and gym, are often regarded as being of great value and well-maintained with the overall setup contributing to a relaxing experience for guests.
The pool at Hyatt Regency Perth receives high praise for its overall quality and features. Descriptions often highlight its beauty with many referring to it as "beautiful," "awesome," and "amazing." Guests appreciate the comfortable and clean environment of the pool area, often noting the neat presentation and the abundance of sun loungers. The heated pool is particularly appreciated, providing a warm and relaxing experience even in colder weather.
The outdoor pool area is frequently described as lovely and fabulous, offering ample seating and a pleasant space to unwind. Despite the pool's generally positive reception, some guests have mentioned a lack of maintenance and occasional over-crowding. Others have noted the need for more umbrellas and shade, especially during extreme heat.
Nonetheless, the pool and its surroundings are often described as inviting and relaxing with excellent amenities such as a pool bar and nearby sauna that add to the overall experience. Even with some room for improvement, the pool area at Hyatt Regency Perth remains a favored spot for guests looking to relax and enjoy their stay.
The parking experience at Hyatt Regency Perth presents a mixture of feedback, highlighting both conveniences and challenges faced by guests. Positive remarks often cite the availability of ample private and secure parking spaces with some guests appreciating easy parking and valet services. Onsite parking is mentioned repeatedly as a beneficial feature with particular enjoyment of the well-organized and handy self-parking facilities. Several guests specifically noted the ease of accessing the hotel's parking area and the satisfactory undercover parking options.
However, numerous reviews point out the high cost of parking, commonly priced at $30 per day, which several guests felt was not disclosed upfront and quite expensive. Complaints also arise about the sometimes cramped and tight parking spaces with particular difficulties during weekends. The parking procedure itself can be confusing to navigate, requiring vouchers or passes that may arrive late, adding to the frustration. Limited parking availability and not being guaranteed a spot under certain circumstances were further concerns, leading to some guests feeling the facilities did not always meet their expectations.
Despite these issues, the hotel staff are often praised for quickly sorting out parking problems and their friendly demeanor. Efforts to improve the experience, such as providing clearer instructions for the underground parking exits and offering free parking as compensation on some occasions, are appreciated by visitors. Nonetheless, clearer communication regarding parking fees and procedures could enhance the overall guest experience.
Hyatt Regency Perth offers a convenient feature for guests with electric vehicles. The hotel provides dedicated EV chargers, ensuring a comfortable and straightforward charging experience. Guests appreciated the decent amount of charge points available. However, some noted that the EV charging options were not clearly stated, highlighting an area for improvement. Despite this, the availability of electric car charging facilities is recognized as a thoughtful initiative by the hotel for accommodating modern travelers' needs.
Hyatt Regency Perth presents itself as an excellent choice for families seeking a comfortable and engaging stay. The hotel's convenient location and family-friendly facilities make it an ideal spot for a young family. Numerous guests highlighted the helpfulness of the staff and the lovely rooms, which contributed to a pleasant overall experience.
The variety of activities available for kids ensures an enjoyable stay for the youngest guests. The pool is particularly praised for providing great fun for children, while the presence of table and chairs within the room allows kids to draw and color, adding to the family-friendly atmosphere. The hotel’s extra efforts, such as organizing a memorable celebration for a child’s birthday with a surprise cake, were warmly appreciated by families.
Many guests had positive remarks about their weekend stays with children, emphasizing the hotel's suitability for family mini getaways. The family meal options, including junior guest meals, received favorable comments. Special seasonal features like Santa's present setup enhanced the family-focused experience during the holiday period.
However, a few guests felt that additional kid-friendly features could improve the stay and the absence of an outdoor pool for children was noted. Despite these areas for improvement, most families expressed their desire to return, recommending the hotel to friends and family for its accommodating staff, large family-appropriate rooms and overall welcoming environment.
Hyatt Regency Perth offers an intriguing mix of guest experiences with some indicating a true five-star standard while others suggest a notable divergence from the five-star promise. The staff consistently receive high praise, often being called the true five-star element of the hotel for their professional and efficient service. Guests often describe the hotel as very luxurious, particularly highlighting the elegant lounge and the exclusive club access as standouts in their stay.
However, there are also recurring mentions of the facilities and overall experience falling short of a five-star mark with some guests finding them more in line with a four-star or even two-star standard. Issues such as unexpected early morning construction and dated amenities were pointed out, suggesting that the hotel's maintenance and modernization efforts might need some attention.
Despite these mixed reviews, positive notes include the five-star breakfast and a certain value for money with some guests feeling the hotel lived up to their expectations. Overall, while Hyatt Regency Perth has strong points, particularly in service and certain luxurious aspects, there remains a noticeable gap between some guests' five-star expectations and the reality of their experience.
Hyatt Regency Perth offers a solid choice for business travelers with its well-equipped facilities and strategic location. The hotel is conveniently situated for easy access to meeting locations and features a variety of business-ready workspaces, including executive suites and conference rooms. Guests frequently mention the exceptional professionalism and friendliness of the staff, complementing the business amenities.
The hotel's ambiance is well-suited for corporate functions, offering clean rooms and good office facilities that cater to business needs. The business center and meeting rooms are noted as ideal for conducting business meetings and the overall standards meet the expectations of business travelers. While some guests mentioned the need for additional amenities due to late meetings, the general consensus is that Hyatt Regency Perth provides an excellent business location and fair value for business purposes.
Despite minor service issues, such as longer wait times for card refunds and occasional gaps in local business recommendations, most guests found their business stays comfortable and enjoyable. The hotel offers a corporate rate, making it a practical choice for frequent travelers. In summary, Hyatt Regency Perth effectively serves the purpose of business trips with its business-friendly facilities and professional staff.
Hyatt Regency Perth offers a variety of accessible features that cater to guests with disabilities, making it a convenient choice for travelers seeking accommodations with accessibility in mind. The hotel is car accessible and features accessible lifts, which simplify navigation throughout the premises. Onsite parking is available, including designated disabled parking areas and there are ramps provided for easier access.
The property boasts accessible rooms and provides adequate facilities for people with disabilities, ensuring a comfortable stay. Accessible toilets and a lift dedicated to enhancing mobility add to the convenience. Attentive staff members are particularly noted for their responsiveness, providing excellent support to guests with multiple disabilities.
However, some areas could pose challenges. The pool stairs, entrances and some parts of the hotel may not be entirely wheelchair or stroller-friendly. Elderly guests and those using mobility scooters might face difficulties and ease of access for prams is limited. Despite these concerns, the overall feedback indicates that Hyatt Regency Perth is generally disability-friendly with several guests appreciating its great accessibility and disability-friendly environment.
The Hyatt Regency Perth features a heated pool that guests have consistently praised for its cleanliness and comfortable temperature. This outdoor facility adds a wonderful amenity, allowing enjoyable swims even in early spring. Guests particularly appreciate the well-maintained and tidy pool area, noting that the heating ensures a pleasant experience. The heated pool is highlighted as a significant bonus by many and its presence on the top floor provides an extra touch of luxury. Additionally, the hotel offers both indoor and outdoor heated swimming options, catering to different preferences. While one review mentioned the pool was cold, overall feedback emphasizes a well-heated and functioning setting that enhances the stay.
The outdoor pool at the Hyatt Regency Perth seems to be a major highlight for guests. Described variously as fantastic, amazing and lovely, the pool area is well-maintained, clean and comfortable. Guests appreciate the large, heated swimming pool, which provides plenty of communal space for sunbathing comfortably. The pool bar is a popular feature, particularly on weekends, enhancing the overall experience. Families especially enjoyed the pool facilities, noting that it's a massive space perfect for children. While there is ample shaded area, some guests felt it lacked features that could improve usability. Overall, the outdoor pool area at Hyatt Regency Perth draws high praise for its size, cleanliness and the enjoyment it offers.
Hyatt Regency Perth offers a charming atmosphere, making it a lovely romantic destination for honeymooners. The beautiful location provides guests with picturesque room views and pleasant weather, enhancing the overall experience. Couples can enjoy a relaxing honeymoon stay, particularly in the well-appointed honeymoon spa rooms and suites, which some guests found to be the perfect setting for their visit. Upgrades to club rooms and special honeymoon packages, including those with jacuzzis, add an extra touch of luxury. For those seeking a memorable and romantic getaway, Hyatt Regency Perth stands out as a great honeymoon spot.
The Hyatt Regency Perth delivers a sophisticated atmosphere that defines modern luxury. Guests frequently commend the beautiful and elegant lobby, which exudes a sense of comfort and grandeur. Upon arrival, the welcome is fabulous, often including a delightful glass of wine, setting a tone of excellent service that continues throughout the stay.
Despite some areas needing updating, most visitors emphasize the hotel’s luxurious and spacious feel with stunning views from the Club Lounge adding to the exquisite experience. The hotel's facilities are highly praised and there's a frequent mention of its welcoming staff and comfortable accommodations.
While a few guests note that the property might feel a bit outdated compared to other high-end options, the overall consensus is that it maintains its five-star service and luxurious ambiance, largely because of its bright and lovely interior and notable quality.
In summary, the Hyatt Regency Perth successfully balances a grand, luxurious atmosphere with modern comforts, making it a noteworthy option for a refined stay.
The Hyatt Regency Perth offers a delightful, romantic retreat for couples seeking a memorable getaway. Guests have praised the hotel for its calming atmosphere and lovely rooms with views, perfect for a romantic stay. The ambiance is ideal for special occasions such as anniversaries, wedding nights or even proposals with many visitors highlighting the romantic setting and decor that enhances the experience.
The hotel’s impressive dining options and the opportunity for a romantic stroll around the resort center add to the charm. Couples appreciated the quiet, comfortable environment and nice decor, making it an excellent choice for a date night or a peaceful couple’s night. The bar and pool areas were also noted as great spots to relax and enjoy each other’s company.
Overall, the Hyatt Regency Perth provides a welcoming and passionate environment, perfect for creating cherished memories with a loved one.
Location Show Map
Location
The hotel’s position is also favorable for events and venues such as the WACA, Optus Stadium and Elizabeth Quay, all within walking distance or a short bus ride. For those attending meetings or hosting events, the central location proves advantageous. Furthermore, the short walking distance to restaurants, bars and convenience stores enhances its appeal for guests looking to explore local dining options and nightlife.
Though slightly removed from the hustle and bustle of the CBD, guests still find the location relatively quiet and safe, while some note it as a refreshing retreat from the city's core. The presence of ample on-site parking is an added convenience, particularly for guests with vehicles. Despite a few remarks about it being a bit further from the main shopping and dining areas, the overall consensus highlights the Hyatt Regency Perth's excellent location, making it a well-regarded choice for visitors to Perth.
Breakfast
However, some reviews mentioned areas for improvement. A few guests reported cold food at the buffet and issues with the setup and service speed. There were also concerns about the cost with some finding the breakfast expensive for what was offered. Despite these points, the overall impression is overwhelmingly positive with many guests finding the breakfast to be a highlight of their stay, making it a recommended feature of the Hyatt Regency Perth experience.
Dinner
However, several reviews indicate that the restaurant and bar are pricey with food and beverage prices perceived as high. Some guests felt that the a la carte dinner was disappointing and lacked variety. Service issues were also noted, from slow and inadequate service in the restaurant to incorrect room service orders. Additionally, certain meals were described as being underwhelming and overpriced with small portion sizes and limited menu options.
Overall, while the Hyatt Regency Perth does provide some standout dishes and excellent room service, consistency and value for money are areas that could benefit from improvement.
Rooms
However, guests also noted that the room decor and bathrooms appear dated, indicating a need for refurbishment. Some rooms have been described as small and lacking modern amenities, though these aspects did not significantly detract from the overall comfort for most visitors. The level of room cleanliness is generally high, but certain reviews mentioned specific issues such as stained carpets, mold in bathrooms and dusty windows.
Additionally, reliability issues like non-functioning air conditioning or insufficient stocking of room amenities were occasionally reported. Views from the rooms vary with some guests enjoying scenic river views while others encountered blocked or less desirable vistas due to ongoing construction.
Overall, the guestrooms at the Hyatt Regency Perth are well-received for their size, comfort and cleanliness, though modernization and better maintenance would benefit future guest experiences.
Beds
However, opinions on the pillows are mixed with some guests finding them too thick or hard, while others appreciated their comfort. A few guests mentioned issues with bed firmness, noting that occasionally the beds were too hard. Despite these minor critiques, the overall consensus is that the hotel provides wonderful, comfortable beds that greatly enhance the stay at Hyatt Regency Perth.
Cleanliness
Staff
Guests appreciate the knowledgeable and approachable nature of the staff, who are quick to address concerns and go above and beyond in their duties. The efficiency and readiness to assist, even under high-pressure situations, particularly during COVID-19, reflect their commitment to guest satisfaction. Special mentions go to individuals like receptionists and duty managers for their exceptional service.
Moreover, the staff's friendliness isn’t limited to just interpersonal interactions; they also excel in maintaining a positive environment throughout the hotel. From the restaurant and bar to the pool area, the staff remain consistently courteous and attentive. The seamless and prompt check-in and check-out procedures further enhance the overall guest experience.
While there are occasional critiques about responsiveness or demeanor, these instances seem to be exceptions rather than the rule. Overall, the consensus indicates that the staff at Hyatt Regency Perth significantly contribute to a delightful and memorable stay, embodying the essence of excellent hospitality.
Wi-Fi
However, not all experiences were smooth sailing. Several guests faced challenges, including unstable and weak signals and disappointingly poor internet speeds that hindered remote work. There were also comments about specific issues such as no Wi-Fi access, intermittent connections and the inconvenience of having to use personal hotspots due to the unreliable hotel WiFi.
In terms of entertainment, the in-room internet services were found lacking. Guests reported an absence of in-house movies or popular streaming services like Netflix. Additionally, the televisions themselves were described as old and small, compounding the limited TV/internet options available.
Overall, while Hyatt Regency Perth's WiFi had strengths in its ease of access and general reliability for casual use, there were notable areas for improvement, particularly for those needing consistent, high-speed internet for work or streaming purposes.
Gym
However, some visitors have mentioned that the gym space feels a bit small and noted that its equipment is somewhat limited. A few reports indicated that not all gym machines were operational during their stay, which could be inconvenient for those looking for a comprehensive workout experience.
Despite these drawbacks, the hotel's leisure facilities, including the pool and gym, are often regarded as being of great value and well-maintained with the overall setup contributing to a relaxing experience for guests.
Pool
The outdoor pool area is frequently described as lovely and fabulous, offering ample seating and a pleasant space to unwind. Despite the pool's generally positive reception, some guests have mentioned a lack of maintenance and occasional over-crowding. Others have noted the need for more umbrellas and shade, especially during extreme heat.
Nonetheless, the pool and its surroundings are often described as inviting and relaxing with excellent amenities such as a pool bar and nearby sauna that add to the overall experience. Even with some room for improvement, the pool area at Hyatt Regency Perth remains a favored spot for guests looking to relax and enjoy their stay.
Parking
However, numerous reviews point out the high cost of parking, commonly priced at $30 per day, which several guests felt was not disclosed upfront and quite expensive. Complaints also arise about the sometimes cramped and tight parking spaces with particular difficulties during weekends. The parking procedure itself can be confusing to navigate, requiring vouchers or passes that may arrive late, adding to the frustration. Limited parking availability and not being guaranteed a spot under certain circumstances were further concerns, leading to some guests feeling the facilities did not always meet their expectations.
Despite these issues, the hotel staff are often praised for quickly sorting out parking problems and their friendly demeanor. Efforts to improve the experience, such as providing clearer instructions for the underground parking exits and offering free parking as compensation on some occasions, are appreciated by visitors. Nonetheless, clearer communication regarding parking fees and procedures could enhance the overall guest experience.
EV charging stations
Family
The variety of activities available for kids ensures an enjoyable stay for the youngest guests. The pool is particularly praised for providing great fun for children, while the presence of table and chairs within the room allows kids to draw and color, adding to the family-friendly atmosphere. The hotel’s extra efforts, such as organizing a memorable celebration for a child’s birthday with a surprise cake, were warmly appreciated by families.
Many guests had positive remarks about their weekend stays with children, emphasizing the hotel's suitability for family mini getaways. The family meal options, including junior guest meals, received favorable comments. Special seasonal features like Santa's present setup enhanced the family-focused experience during the holiday period.
However, a few guests felt that additional kid-friendly features could improve the stay and the absence of an outdoor pool for children was noted. Despite these areas for improvement, most families expressed their desire to return, recommending the hotel to friends and family for its accommodating staff, large family-appropriate rooms and overall welcoming environment.
5 Star
However, there are also recurring mentions of the facilities and overall experience falling short of a five-star mark with some guests finding them more in line with a four-star or even two-star standard. Issues such as unexpected early morning construction and dated amenities were pointed out, suggesting that the hotel's maintenance and modernization efforts might need some attention.
Despite these mixed reviews, positive notes include the five-star breakfast and a certain value for money with some guests feeling the hotel lived up to their expectations. Overall, while Hyatt Regency Perth has strong points, particularly in service and certain luxurious aspects, there remains a noticeable gap between some guests' five-star expectations and the reality of their experience.
Business
The hotel's ambiance is well-suited for corporate functions, offering clean rooms and good office facilities that cater to business needs. The business center and meeting rooms are noted as ideal for conducting business meetings and the overall standards meet the expectations of business travelers. While some guests mentioned the need for additional amenities due to late meetings, the general consensus is that Hyatt Regency Perth provides an excellent business location and fair value for business purposes.
Despite minor service issues, such as longer wait times for card refunds and occasional gaps in local business recommendations, most guests found their business stays comfortable and enjoyable. The hotel offers a corporate rate, making it a practical choice for frequent travelers. In summary, Hyatt Regency Perth effectively serves the purpose of business trips with its business-friendly facilities and professional staff.
Accessible
The property boasts accessible rooms and provides adequate facilities for people with disabilities, ensuring a comfortable stay. Accessible toilets and a lift dedicated to enhancing mobility add to the convenience. Attentive staff members are particularly noted for their responsiveness, providing excellent support to guests with multiple disabilities.
However, some areas could pose challenges. The pool stairs, entrances and some parts of the hotel may not be entirely wheelchair or stroller-friendly. Elderly guests and those using mobility scooters might face difficulties and ease of access for prams is limited. Despite these concerns, the overall feedback indicates that Hyatt Regency Perth is generally disability-friendly with several guests appreciating its great accessibility and disability-friendly environment.
Heated Pool
Outdoor Pool
Honeymoon
Luxury
Despite some areas needing updating, most visitors emphasize the hotel’s luxurious and spacious feel with stunning views from the Club Lounge adding to the exquisite experience. The hotel's facilities are highly praised and there's a frequent mention of its welcoming staff and comfortable accommodations.
While a few guests note that the property might feel a bit outdated compared to other high-end options, the overall consensus is that it maintains its five-star service and luxurious ambiance, largely because of its bright and lovely interior and notable quality.
In summary, the Hyatt Regency Perth successfully balances a grand, luxurious atmosphere with modern comforts, making it a noteworthy option for a refined stay.
Romantic
The hotel’s impressive dining options and the opportunity for a romantic stroll around the resort center add to the charm. Couples appreciated the quiet, comfortable environment and nice decor, making it an excellent choice for a date night or a peaceful couple’s night. The bar and pool areas were also noted as great spots to relax and enjoy each other’s company.
Overall, the Hyatt Regency Perth provides a welcoming and passionate environment, perfect for creating cherished memories with a loved one.
Yes, Residence on Langley Park has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
No, a spa isn't available at Residence on Langley Park.
No, Residence on Langley Park doesn't allow dogs.
Yes, parking facilities are available at Residence on Langley Park.
Yes, Residence on Langley Park has a gym.
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