Relais San Clemente
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsRelais San Clemente is a renowned hotel set in the idyllic Umbrian countryside, offering a tranquil and visually stunning setting far removed from the busyness of city life. The serene location, complete with a picturesque park and proximity to the Tiber River, provides a perfect retreat for guests seeking relaxation. Its strategic position makes it an excellent base for exploring the historical and artistic treasures of Umbria and nearby Tuscany. Despite the relative remoteness, the beauty and convenience of onsite parking compensate well, making it ideal for those traveling by car.
The hotel’s breakfast experience is highly celebrated for its exceptional quality and variety, catering to diverse tastes with a wide selection of sweet and savory dishes. Guests frequently commend the delicious tarts, pastries and fresh local products. The consistently replenished buffet and the availability of gluten-free options add to the positive experience, making breakfast a memorable part of the stay. Meals are often served in appealing settings such as internal gardens or well-kept outdoor greenery, coupled with the warm hospitality of the staff.
Dinner at Relais San Clemente is generally well-received, featuring exceptional Italian cuisine and traditional Umbrian dishes. Guests appreciate the opportunity to dine outdoors by the pool or in the park, contributing to a pleasant atmosphere. Although some guests find the menu limited or repetitive, the quality and professionalism of the dining staff largely enhance the dining experience.
Guests find the rooms spacious and clean, contributing to a comfortable stay. However, the accommodations are often described as outdated with many pointing to a need for modern renovations. Issues with old furniture, dated decor and subpar facilities are noted with a call for updates to meet modern expectations. Additionally, some rooms lack air conditioning and soundproofing, leading to occasional discomfort.
In terms of cleanliness, the hotel maintains a satisfactory standard, particularly in well-maintained common areas and a highly praised swimming pool. However, some guests report issues in specific areas like bathrooms, indicating inconsistencies in housekeeping and the need for better maintenance.
The staff at Relais San Clemente are widely praised for their friendliness and professionalism. Guests describe the team as kind, welcoming and attentive with the reception and dining staff especially noted for their courteous and helpful demeanor, significantly contributing to the hotel’s charm and quality.
However, the Wi-Fi service is an area that requires improvement with guests noting weak and unstable connections, particularly in rooms. Despite this, the overall experience remains largely positive.
For active guests, the hotel offers a variety of recreational activities, including well-maintained grass tennis courts and an array of other sports facilities. This makes it a delightful place for sports enthusiasts.
Families find Relais San Clemente an ideal destination with spacious rooms, a friendly atmosphere and a range of activities such as swimming and tennis catering to all ages. The hotel’s large park and surrounding forests provide a perfect environment for relaxation and quality family time.
Overall, while Relais San Clemente is considered a pleasant getaway with many strengths, there are specific areas, particularly regarding room modernization and service consistency, that could be improved to better align with its four-star classification.
Categories
The hotel’s breakfast experience is highly celebrated for its exceptional quality and variety, catering to diverse tastes with a wide selection of sweet and savory dishes. Guests frequently commend the delicious tarts, pastries and fresh local products. The consistently replenished buffet and the availability of gluten-free options add to the positive experience, making breakfast a memorable part of the stay. Meals are often served in appealing settings such as internal gardens or well-kept outdoor greenery, coupled with the warm hospitality of the staff.
Dinner at Relais San Clemente is generally well-received, featuring exceptional Italian cuisine and traditional Umbrian dishes. Guests appreciate the opportunity to dine outdoors by the pool or in the park, contributing to a pleasant atmosphere. Although some guests find the menu limited or repetitive, the quality and professionalism of the dining staff largely enhance the dining experience.
Guests find the rooms spacious and clean, contributing to a comfortable stay. However, the accommodations are often described as outdated with many pointing to a need for modern renovations. Issues with old furniture, dated decor and subpar facilities are noted with a call for updates to meet modern expectations. Additionally, some rooms lack air conditioning and soundproofing, leading to occasional discomfort.
In terms of cleanliness, the hotel maintains a satisfactory standard, particularly in well-maintained common areas and a highly praised swimming pool. However, some guests report issues in specific areas like bathrooms, indicating inconsistencies in housekeeping and the need for better maintenance.
The staff at Relais San Clemente are widely praised for their friendliness and professionalism. Guests describe the team as kind, welcoming and attentive with the reception and dining staff especially noted for their courteous and helpful demeanor, significantly contributing to the hotel’s charm and quality.
However, the Wi-Fi service is an area that requires improvement with guests noting weak and unstable connections, particularly in rooms. Despite this, the overall experience remains largely positive.
For active guests, the hotel offers a variety of recreational activities, including well-maintained grass tennis courts and an array of other sports facilities. This makes it a delightful place for sports enthusiasts.
Families find Relais San Clemente an ideal destination with spacious rooms, a friendly atmosphere and a range of activities such as swimming and tennis catering to all ages. The hotel’s large park and surrounding forests provide a perfect environment for relaxation and quality family time.
Overall, while Relais San Clemente is considered a pleasant getaway with many strengths, there are specific areas, particularly regarding room modernization and service consistency, that could be improved to better align with its four-star classification.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Parking
Hotel with Tennis Courts
Hotel for Yoga
4-Star Hotel
Hotel with Outdoor Pool
About Relais San Clemente
License: 054039A101006039, IT054039A101006039
Guest Reviews
Location
The hotel's beautiful external structure is complemented by a magnificent park and the nearby Tiber River, offering picturesque views and opportunities for leisurely walks. The location is described as both central and quiet, making it ideal for those traveling by car with easy access to the highway and major tourist destinations. Rich in greenery and tranquility, the setting is a paradise for nature lovers and those looking to unwind.
Despite being somewhat remote and necessitating the use of a car for city visits, the location's beauty more than compensates for this minor inconvenience. Guests appreciate the proximity to local points of interest, the convenience of onsite parking and the overall ambiance of a beautifully restored former convent. With a fabulous backdrop, ample outdoor space and high-quality amenities, Relais San Clemente ensures a delightful and restful stay for all its visitors.
Breakfast
The breakfast buffet is consistently replenished, maintaining its extensive assortment throughout the service. Guests commend the high-quality products used, highlighting the great attention to detail and care put into the meal. Gluten-free options are also available, accommodating various dietary preferences.
The tranquil and beautiful setting of Relais San Clemente, combined with the pleasure of such a sumptuous breakfast, makes it a memorable part of the stay. The staff's warm hospitality further enhances the enjoyable breakfast experience, often served in an appealing internal garden or amidst the lovely, well-kept greenery of the location.
Overall, the breakfast at Relais San Clemente is perceived as one of the best many guests have encountered, making it a highly recommended aspect of the hotel.
Dinner
However, there are a few detractors with some guests finding the food average or the menu too limited and repetitive. Issues cited include a preference for more local products and a perceived canteen-like ambiance in buffet settings. While some found the buffet expensive and self-service off-putting, others were satisfied with the quality and value, particularly for gluten-free options and fixed menu dinners.
In summary, Relais San Clemente's dining scene generally pleases, combining upscale Italian cuisine with an agreeable outdoor setting, though it could benefit from minor adjustments to enhance overall guest satisfaction.
Rooms
However, the rooms and bathrooms are generally considered to be outdated. Many visitors have remarked on the need for modern renovation, pointing out old furniture and dated decor that detract from the overall experience. This includes signs of wear and tear in both rooms and bathrooms with some facilities not up to modern standards. Specific issues such as broken bathroom fixtures, dilapidated furnishings and dated equipment have been mentioned, suggesting that an upgrade would significantly enhance the guests' experience.
Moreover, some reviews mention that the rooms can sometimes be small, especially for larger groups or families and there is a lack of air conditioning in certain areas. The soundproofing is also a concern with guests noting that the rooms can be quite noisy. Issues such as lack of maintenance and poor room cleanliness were noted in a few reviews, indicating inconsistencies in housekeeping standards.
Overall, while the general comfort and spaciousness of the rooms at Relais San Clemente are appreciated, there is a clear call for modernization to bring the accommodation up to current expectations. This includes updating furniture, improving maintenance and refurbishing bathrooms to enhance the guest experience.
Beds
However, a significant number of reviews noted discomfort related to the beds. Complaints include mattresses that feel overused, saggy or too hard. Several guests reported issues with double beds being two single beds pushed together, which can separate during the night, creating an uncomfortable gap. Some reviews also mention outdated or inadequate bedding and inconsistent housekeeping, such as dirty sheets or missing blankets.
Overall, while many guests found the beds at Relais San Clemente to be a strong point, there are noteworthy areas for improvement that could enhance the sleeping experience for future visitors.
Cleanliness
However, several reviews pointed out significant issues that need addressing. Some guests reported finding specific areas, such as bathrooms, in need of better cleaning and maintenance with instances of mold, cobwebs and dust being mentioned. The structure, though clean, is described as dated with several areas requiring refurbishment and modernizing. Additionally, there were a few harsh critiques regarding poor room soundproofing and the occasional presence of insects.
In summary, while Relais San Clemente generally maintains a satisfactory level of cleanliness with some standout features, there are notable areas where improvement is needed to meet the expectations set by its ambiance and location.
Staff
The personnel at the hotel are noted for their readiness to assist guests and ensure a comfortable stay with many reviews mentioning prompt and efficient service. The dining staff are also praised for their polite and accommodating nature, making meals a pleasant experience for guests.
Overall, the staff at Relais San Clemente are characterized by their kindness, availability and dedication to providing excellent service. Whether it's at the front desk, in the restaurant or throughout the hotel, the team's warm and professional approach helps create an inviting and soothing atmosphere. Despite occasional mentions of a lack of availability or overly formal service, the general consensus is that the staff contribute significantly to the charm and quality of this historic hotel.
Wi-Fi
Tennis
The hotel extends beyond tennis, featuring a variety of other recreational activities. Visitors can also indulge in swimming, soccer, ping pong, table football and board games. For those interested in indoor pastimes, an indoor billiard room and a piano are accessible.
In essence, Relais San Clemente provides a well-rounded stay with diverse amenities catering to both active and leisurely pursuits, ensuring a memorable experience for guests.
Parking
Family
The hotel offers a charming, family-friendly setting, ideal for both short stays and vacations. It is recommended for families or groups with numerous mentions of its suitability for family weekends. Despite the hotel not being brand new and some rooms being on the smaller side for larger families, it remains a great place for a family holiday, as emphasized by many reviews.
The surrounding hectares of forest provide an ideal residence for those seeking relaxation amidst nature. Whether it's for a single night or a longer stay, Relais San Clemente offers a serene environment perfect for family gatherings, making it an excellent destination for enjoying quality time with loved ones.
4 Star
Guests have pointed out that the quality of service is inconsistent and not reflective of a four-star experience. There are mentions of amenities closing early, breakfast offerings being quite poor and the overall structure feeling more like a decent three-star hotel. While the hotel does offer some benefits typical of a four-star facility, such as competitively priced bookings, the added extras and certain details seem lacking.
Overall, many guests believe that Relais San Clemente does not fully deliver on the promise of a four-star rating with various aspects needing improvement to truly meet the expectations that come with this level of accommodation.
Business
Luxury
The exterior and common areas of the hotel are marked by sober elegance, perfectly integrating with the wonderful beauty of the surrounding park, creating a serene and opulent atmosphere. However, while the overall structure and amenities of Relais San Clemente are undeniably luxurious, there appears to be a slight inconsistency with the rooms themselves. Some guests noted that the rooms did not quite match the high standard set by the exterior and common areas, suggesting that they felt more akin to a 3-star rather than the hotel's four-star rating.
Despite this, the overall experience at Relais San Clemente remains overwhelmingly positive with its luxurious setting and impressive facilities leaving a lasting impression on its visitors year after year.
Dog Friendly
Despite the hotel's pet-friendly stance, there are some limitations regarding dining with pets. Pets are not allowed in the on-site restaurant and some guests have experienced inconvenience by being unable to dine with their dogs. This restriction necessitates leaving pets in vehicles during meals, which is a significant drawback for pet owners.
An additional €25 cleaning fee applies for having a dog in the room, which should be considered when planning a stay. Overall, Relais San Clemente's pet-friendly environment is well-received, though improvements could be made in accommodating pets within all aspects of the guest experience.
Yes, Relais San Clemente has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Relais San Clemente.
Yes, Relais San Clemente welcomes dogs.
Yes, parking facilities are available at Relais San Clemente.
No, Relais San Clemente doesn't have a gym.
Location Show Map
More Options
