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Summary of reviewsSangallo Palace in Perugia is frequently praised by guests for its outstanding location, superb amenities and friendly staff, making it a preferred choice for both tourists and business travelers. The hotel's strategic positioning near the historic center and close to various transportation modes, including bus stations and escalators, allows easy access to the city's attractions and essential amenities. Guests appreciate the convenience of nearby parking and the hotel's centrality that facilitates efficient tours of Perugia's landmarks.
Breakfast at Sangallo Palace is often celebrated for its variety and abundance, featuring an extensive buffet that caters to diverse dietary preferences. The quality of the food, especially the pastries, cold cuts and freshly cooked items, is highly appreciated, alongside the friendly service in the dining area. Although there are occasional mentions of the breakfast room feeling crowded and a desire for better quality juices and more fresh fruit, the overall sentiment points to a satisfactory and hearty start to the day.
Rooms at Sangallo Palace consistently receive high marks for their spaciousness, modern design and cleanliness. Guests enjoy the comfortable furnishings, soundproof decor and well-equipped amenities such as desks, fridges and safes. The rooms often feature beautiful views from balconies or terraces and are maintained impeccably by housekeeping staff, contributing to a clean and relaxing atmosphere.
The staff at Sangallo Palace is frequently highlighted for their friendliness, attentiveness and professionalism. Many guests felt welcomed by the polite and courteous team, noting their diligence in ensuring a pleasant stay. Specific staff members such as Sandro, Vlad and Umberto are often mentioned for their exceptional service.
Sangallo Palace offers good WiFi connectivity with many guests praising its reliability and speed, although there are occasional mentions of intermittent and slow connections, particularly in some rooms. The gym and pool facilities also receive positive feedback with guests appreciating the modern, well-maintained equipment and the accessibility of these amenities. The gym is noted for its quiet and uncrowded atmosphere, while families find the indoor pool particularly enjoyable, despite its small size and occasional concerns about temperature.
Family-friendliness is another strong point of Sangallo Palace. The hotel provides spacious family rooms, efficient services and a welcoming atmosphere, making it an excellent choice for those traveling with children. The pool and family-oriented activities ensure that both adults and kids have an enjoyable stay.
While the beds receive mixed reviews with most guests finding them comfortable and conducive to a good night's sleep, some have reported issues regarding the firmness and support of the mattresses and pillows.
In summary, Sangallo Palace stands out for its prime location, clean and well-designed rooms, friendly and professional staff and comprehensive amenities, ensuring a pleasant and convenient stay for all visitors. Show more
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Hotel near Golf Courses
Where is the golf course located?Outside the premises.
Answers last updated by Sangallo Palace
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
What percentage of your guests are families?Under 50%
Please suggest which room type a family with one child should choose and where the child will sleep: Triple Room (1 double + 1 single bed).
Please suggest which room type a family with two children should choose and where the children will sleep: Quadruple Room (1 double + 2 single beds) or 2 double rooms (if children are more than 9 years old).
Please suggest which room type a family with three children should choose and where the children will sleep: 1 Double Room + 1 Triple Room.
Please suggest which room type a family with one baby should choose and mention if baby cots are provided and the cost: Babies up to 3 years old are free of charge using parent's bed.
Baby cot details:Max age: 4 Cost: € 15
Can the baby cot be placed in the same room with the parents?Yes
Is there a kids' club?No
Do you offer babysitting/child services?Yes, at an hourly charge: € 16
Hotel where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? No
Do you perform temperature checks upon guests' arrivals? No Each guest must self-certify the absence of fever (by signing a form)
Do you ensure contactless check-in/check-out? Yes, by using an app
Do the hotel's main entrance doors open automatically? Yes
Can guests access their room entrance directly from outside the hotel without entering the lobby? No
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? Yes, for 48 hours.
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, daily
Are guests' luggage and belongings disinfected upon arrival? Yes
Are luggage trolleys sanitized after each use? Yes
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? Yes
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? Yes, to one guest/family per car.
Is furniture in public areas arranged to allow more space for distancing? Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned? No
Does the hotel operate at a limited capacity? No
Does the hotel accept domestic bookings only? No
Do you allow people who don't stay or work at the hotel to enter its premises? No
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? Yes, New hours: Check-in: 14:00 - Check-out: 11:00
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? No
Do you provide disinfecting wipes in each room? Yes
Are there hand sanitizing stations throughout the hotel? Yes
Is there a sanitizing sprayer for shoes outside each room? No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? Yes
Do you use physical distancing markers? Yes
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? No
If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented? Yes
Are rugs removed from guest rooms? Yes
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? Yes
Are air purification and sanitization devices installed? Yes, in public areas
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests? Yes
Do you offer single-serve options instead of buffets for breakfast? Yes
Do you offer contactless delivery for in-room dining? Yes
Protocols & Certifications
Do you follow any of these protocols or have you obtained any of these certifications?
HACCP
Protocollo nazionale Accoglienza Sicura (Italy)
Has there been a person appointed to supervise the correct implementation of the measures? Yes
Do you check temperature for all onsite staff on a scheduled basis? Yes
Do your staff practice social distancing guidelines? Yes
Are there dedicated isolation zones on property? Yes
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? Yes Details: We have a procedure visible and displayed in the hotel
Is there a doctor available either on-site or on-call? Yes
Has the hotel closed during the pandemic? Yes Reopening Date: April, 29 2021
Single RoomEn suite room with air conditioning and a 49-inch LCD TV with satellite channels and free internet access.
Double or Twin RoomEn suite room with air conditioning and a 49-inch LCD TV with satellite channels and free internet access.
Please specify bed preference when booking.
Triple RoomEn suite room with air conditioning and a 49-inch LCD TV with satellite channels and free internet access.
Quadruple RoomEn suite room with air conditioning and a flat-screen TV with satellite channels and free internet access.
Superior Double or Twin RoomOffering free internet access, this elegant room has cherry wood furnishings and 49-inch LCD TV with satellite channels.
The private bathroom comes with free toiletries and a hairdryer.
Some rooms have city views.
Please specify bed preference when booking.
Economy Double RoomOffering free internet access, this smaller room has a functional bathroom with vanity mirror and hairdryer.
Please specify bed preference when booking.
Double Room with BalconyThis air-conditioned double room includes a TV with cable channels, a private bathroom as well as a balcony with city views. The unit offers 1 bed.
About Sangallo Palace
License: 054039A101005958, IT054039A101005958
Guest Reviews
8.5
Very Good
Location
Sangallo Palace's location consistently receives high praise from its guests, particularly for its exceptional convenience and strategic positioning. Situated just a stone's throw from the historic center of Perugia, the hotel's proximity to various modes of transportation, including bus stations and escalators, makes accessing the city's attractions incredibly effortless. Whether arriving by car, bus or train, guests find it easy to reach the hotel and enjoy its immediate access to the old town via a series of nearby escalators.
The prime position of Sangallo Palace, often described as ideal and perfect, is appreciated for facilitating quick and efficient tours of Perugia's centro storico. It is strategically located right at the foot of the historical area, enabling visitors to explore the main sights and cultural landmarks without hassle. Parking availability near the hotel also enhances its appeal for those driving into the city.
In addition to being a short walk away from the heart of Perugia, the hotel provides excellent access to essential amenities and picturesque views. Guests frequently highlight its centrality and perfect location, making it an optimal choice not only for tourists but also for business travelers.
The combination of location benefits—central proximity, ease of access, availability of escalators and nearby parking—complements the hotel's modern facilities, cleanliness and friendly staff, ensuring a comfortable and convenient stay for all visitors.
Breakfast
The breakfast at Sangallo Palace receives a generally positive reception from guests, often praised for its variety and abundance. Many reviews highlight the extensive and well-stocked buffet, featuring a wide selection of sweet and savory options, catering to diverse dietary preferences. Guests appreciate the quality and freshness of the food with specific mentions of delicious pastries, freshly cooked items and a solid selection of cold cuts, cereals and yogurts.
The breakfast service is frequently described as excellent with friendly and helpful staff contributing to a positive dining experience. Some guests noted the breakfast room itself could feel a bit like a cafeteria and occasionally overcrowded, leading to a somewhat disorganized atmosphere during peak times. However, the generous and hearty offerings often outweigh these drawbacks.
There are occasional mentions of areas needing improvement, such as the quality of certain items like juices and coffee and a desire for more fresh fruit and vegetables. Despite these minor criticisms, the overall consensus is that the breakfast at Sangallo Palace is satisfactory, offering good value with a plentiful and diverse array of choices that align with the hotel's high standards.
Dinner
Dinner at Sangallo Palace receives a mix of reviews, yet numerous guests praise the high quality and delicious flavors of the dishes. Many highlight the attentive and accommodating service, particularly appreciating how the staff caters to children's needs. The menu, while sometimes noted as repetitive or lacking variety, generally delivers well-prepared and tasty meals, including typical Umbrian dishes and vegetarian options. Prices are considered reasonable, adding to the appeal of dining in-house.
Despite these positives, several guests have critiqued the dinner for its mediocre quality and lack of inviting atmosphere, describing the restaurant as unwelcoming and somewhat dated. Some found the food and service to be below the 4-star standard expected, mentioning slow service and uninspiring dishes. An aspect that comes up repeatedly is the restaurant's bright lighting and lack of coziness in the evening.
While some experienced disappointing meals and subpar service, many others found the dinners to be a highlight of their stay, enjoying the excellent, high-quality cuisine. Overall, dinner at the Sangallo Palace offers a range of experiences with many guests finding it to be a convenient and enjoyable option despite a few noted shortcomings.
Rooms
Sangallo Palace’s rooms consistently offer a delightful blend of spaciousness, cleanliness and modern amenities, making them a hit with guests. The majority of reviews highlight the rooms as being super spacious, well-lit and equipped with comfortable furnishings. Newly refurbished and modernly designed interiors with large and clean bathrooms are a common theme, providing a pleasing and functional stay for travelers.
The rooms often feature bright decor with elegant and soundproof designs, ensuring a quiet and relaxing atmosphere. Guests appreciated the comfortable beds, modern outlets and convenient amenities such as desks, fridges and safes. Many enjoyed the additional perk of beautiful views from balconies or terraces, which added to the overall charm of the hotel.
Several guests mentioned the high quality and stylish nature of the rooms, including contemporary furnishings and chromotherapy features in the bathrooms. The hotel has evidently prioritized cleanliness with many reviews praising the rooms for being impeccably maintained and well-stocked with necessary supplies.
Even though some rooms were noted to be on the smaller side, the general consensus remains positive due to the efficient use of space and modern renovation efforts. Additionally, the inclusion of amenities like cozy public areas, functional lighting and sound isolation contributes to the hotel's comfortable and welcoming ambiance. Renovation efforts and the modernity of the facilities are frequently acknowledged, solidifying the location's reputation as an excellent choice for a well-rounded and enjoyable stay.
Beds
Sangallo Palace seems to boast a mixed reputation when it comes to its beds with many guests finding them satisfactory while others encountering issues. Numerous reviewers complimented the beds for being very comfortable, spacious and boasting a variety of different sizes, including king-size and queen-size options. Guests appreciated the large, clean beds, high-quality linens and modern, comfortable rooms that often included amenities like small fridges and comfortable armchairs.
Many visitors praised the beds for contributing to a good night's sleep, describing them as big, stylish and exceptionally comfortable with highly satisfactory mattresses and pillows. Words like "super comfortable," "very comfortable," and "comfy" were frequently used to describe the beds, suggesting that for a considerable number of guests, the sleeping arrangements met or exceeded expectations.
However, some guests reported discomfort, citing mattresses that were either too hard or too soft. Issues such as firm beds, hard mattresses and beds that were too stiff were noted with a few highlighting severe back pain as a result. A recurring complaint was about the pillows, which were often described as too low or thin. Instances of double beds separating in the middle and only having one extra pillow for two guests were also mentioned, which detracted from the overall comfort for some.
In summary, while many guests found the beds at Sangallo Palace to be large, clean and very comfortable, a significant number also experienced issues with firmness, discomfort and insufficient bedding provisions. The hotel's beds seem to cater well to those who prefer a firmer sleep surface but might fall short for guests seeking softer or more luxurious accommodations.
Cleanliness
The reviews for Sangallo Palace consistently highlight the hotel's remarkable cleanliness. Guests universally praised the rooms, often describing them as extremely clean, spotless and well-maintained. The descriptions underline the general tidiness of both private and public spaces within the hotel. Many reviews also noted the pleasant and welcoming atmosphere, thanks to the diligence of the housekeeping staff.
The hotel's facilities, including modern rooms and bathrooms, were frequently mentioned as being in pristine condition. Additionally, amenities like the swimming pool were kept exceptionally clean. Though there were occasional mentions of areas needing better cleaning, the overall sentiment leaned heavily towards satisfaction with the hotel's cleanliness standards.
Sangallo Palace's commitment to maintaining a high level of cleanliness appears to be one of its strongest attributes, complemented by the friendly and attentive staff. The emphasis on cleanliness extended across all aspects, from the spacious and modern accommodations to well-organized common areas, making it a clean and comfortable place to stay.
Staff
The staff at Sangallo Palace received overwhelmingly positive feedback from guests. Reviews frequently highlighted the team's friendliness, attentiveness and professionalism. Many guests felt particularly welcomed by the courteous and helpful staff, who were described as polite, kind and always ready to assist. Specific mentions include the high-quality hospitality and the team's diligence in ensuring guests' needs were met. Additionally, the reception and housekeeping staff were often praised for their prompt and efficient service.
Despite a few remarks about unwelcoming or indifferent reception staff, the majority of visitors appreciated the generous and responsive nature of the hotel's employees. The names Sandro, Vlad and Umberto were singled out for their exceptional service. Guests expressed gratitude for the help with travel arrangements and hotel amenities and instances of staff going the extra mile, such as resolving problems promptly and assisting beyond expectations, were noted multiple times.
Overall, the exemplary service, characterized by friendliness and professionalism, left a lasting positive impression on guests, enhancing their stay at Sangallo Palace.
Wi-Fi
Sangallo Palace offers a generally positive experience when it comes to WiFi, though opinions on its quality vary. Many guests appreciated the good WiFi connection, reporting no issues and highlighting that it worked well, even describing the coverage as excellent and the speed as optimal. Numerous reviews note that the WiFi in the rooms was of good quality and the signal was strong and reliable. Additionally, the hotel provides free WiFi, which many found convenient and satisfactory.
However, some guests encountered problems with the WiFi, describing it as unreliable, slow and sometimes intermittent. A few mentioned that the WiFi connection was poor or weak, particularly in the rooms. This inconsistency led to issues for business travelers who require stable internet access.
Despite these occasional challenges with the WiFi, the hotel's friendly and helpful staff, good food at the restaurant and prime location contribute to a positive overall experience at Sangallo Palace.
Gym
Sangallo Palace boasts a gym that has left many guests impressed with its modern, spacious and well-maintained facilities. The fitness room is described as functional and practical with a range of contemporary equipment to meet various workout needs. Guests appreciated the convenient and accessible nature of the gym, which includes the bonus of free access for hotel visitors. The atmosphere is noted to be quiet and uncrowded, providing a pleasant environment for exercising. While some mentioned the gym is small with limited equipment, it still meets satisfaction and offers what one might expect for a hotel gym. The gym is complemented by professional and friendly trainers who enhance the overall experience. Additionally, the presence of a swimming pool alongside the gym adds to the hotel’s fitness amenities, ensuring a well-rounded stay for health-conscious guests.
Pool
Sangallo Palace boasts an indoor pool area that has received a variety of feedback from guests. Many visitors have appreciated the pool, describing it as clean, nice and well-kept. Some reviewers mentioned the convenience of having access to an indoor pool, particularly noting the heated options and hydro massage jets which add to its attractiveness.
The pool is particularly popular with families with mentions highlighting its suitability for kids. The ability to book the pool for almost private use also enhances the overall experience for guests.
However, several guests have remarked on the pool's small size. While it serves its purpose, the lack of space and limited number of chairs have been pointed out as downsides. There were also reports of the pool water being too cold at times and a few noted that the pool area could benefit from better maintenance and more prompt replenishment of poolside items like towels.
Overall, the indoor pool at Sangallo Palace offers a pleasant and functional space for swimming and relaxation, though its small size and occasional cold temperatures are something to be aware of.
Family
Sangallo Palace emerges as an excellent choice for families seeking a convenient and comfortable stay. The hotel boasts family-friendly rooms and amenities, including spacious family rooms and cozy mini-suites with queen-size beds. Families can delight in the family-friendly pool, a highlight especially enjoyed by children.
The range of room options, from triple rooms to upgraded accommodations for those with baby strollers, ensures that families of various sizes can find suitable lodging. The hotel staff are noted for their competence and provide helpful services, including babysitting, to make family stays even more seamless.
Families will find the atmosphere welcoming and well-suited for group gatherings with activities specifically curated for kids. The hotel's family-oriented approach extends to thoughtful touches during breakfast, making it a pleasant experience for both adults and children.
Overall, Sangallo Palace stands out for its commitment to creating a family-friendly environment, making it a highly recommended destination for families.
4 Star
Sangallo Palace positions itself as a four-star hotel and while it does frequently meet this standard, there are areas that require attention to maintain this rating consistently. Many guests praised the hotel's functional amenities, courteous and efficient customer service and overall welcoming atmosphere. Visitors found the hotel to be exceptionally clean with some even deeming it a true four-star establishment.
However, certain aspects of the hotel have drawn mixed reviews. The condition of the rooms and furniture sometimes left guests expecting more with cleanliness and comfort occasionally falling below four-star expectations. Furthermore, the breakfast offered by the hotel has been noted by several reviewers as an area needing improvement with some criticizing the use of canned fruit over fresh options.
Despite these points, the hotel maintains a good reputation for providing functional and classic four-star hotel experiences. Regular guests frequently highlight the excellent and substantial service, emphasizing the welcoming and friendly environment created by the staff.
Overall, Sangallo Palace delivers a solid four-star experience, though there are suggestions for potential enhancements, particularly in room upkeep and breakfast quality, to truly match exceptional four-star standards consistently.
Business
Sangallo Palace is praised as an ideal choice for business travelers due to its modern and well-maintained facilities. The hotel offers a range of business amenities including a functional business center with computers available both in the lobby and the business center, business desks and effective office services. Conference facilities and meeting rooms further enhance its suitability for business needs. Guests generally find the hotel convenient for business trips, thanks to its very central location.
The staff is described as exceptionally friendly, competent, welcoming and courteous, contributing positively to the overall experience of a business stay. Cleanliness and efficiency are other highlighted strengths of the hotel, further reinforcing its appeal for professionals. Despite some internet issues, the hotel stands out as a reliable, business-friendly accommodation with modern amenities, making it a great solution for those on business travel.
Accessible
Sangallo Palace has garnered positive feedback for its accessibility features, making it a convenient choice for guests with disabilities. The hotel is praised for its rooms and bathrooms, which are designed to be accessible. The location of Sangallo Palace is particularly noted for its proximity to escalators leading to the Old Town and the walled city, making it easy for guests to move around.
The hotel’s design incorporates accessible entrances, wider doors and access ramps, ensuring smooth navigation. The public areas and facilities are built to accommodate wheelchairs and the hotel includes ADA-accessible amenities. Guests have commended the staff for their assistance and support in matters concerning accessibility.
Whether arriving by car or on foot, the hotel is easily reachable and its central location makes it highly convenient. The welcoming and functional design of Sangallo Palace adds to the overall positive experience, providing a comfortable stay for guests with diverse accessibility needs.
Heated Pool
The heated pool at Sangallo Palace boasts several positive attributes according to guest reviews. The pool, though small, is described as cute and is equipped with a jacuzzi and hydro massage jets, making it a serene spot for relaxation. Numerous guests appreciate that the pool is heated, referring to it as well-maintained, comfortable and appealing. The water temperature has been described as pleasantly warm by many, though there are occasional mentions of the water being quite cold, indicating some variability. Accessories and the maintenance of the pool contribute to a welcoming atmosphere. The pool's addition appears to be a recent improvement, enhancing the overall guest experience at the hotel.
Indoor Pool
The indoor pool at the Sangallo Palace Hotel garners generally positive feedback from guests. While frequently described as small, it is praised for being cute, comfortable and usable. It's perfect for relaxation rather than extensive swimming. Many guests appreciate the fact that the indoor pool is well-maintained and available for use with some noting the convenience it adds to their stay. The pool is heated, adding to the comfort and recent additions appear to enhance the overall experience. Some minor suggestions for upgrades and maintenance are mentioned, indicating that while the facility is pleasant, there could be room for improvement. Overall, the indoor pool is a notable and satisfying feature for guests looking for relaxation during their visit.
Dog Friendly
Sangallo Palace Hotel stands out as a highly accommodating option for travelers with pets, particularly dogs. This pet-friendly establishment offers a welcoming atmosphere without additional costs for dog guests, except for a nominal 25€ fee dedicated to sanitization after your furry friend's stay. The hotel's friendly pet policy extends to various areas, ensuring guests can bring their pets along without any hassle.
Pet-friendly amenities and spaces throughout the hotel cater to the needs of both pets and their owners, creating a comfortable and inclusive environment. Although dogs are not permitted in the breakfast room, the overall pet policy remains impressively accommodating. With designated dog-friendly rooms and areas, Sangallo Palace Hotel provides a supportive and caring environment for four-legged companions, making it an excellent choice for pet owners seeking a seamless travel experience.
Yes, Sangallo Palace has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool. For more information, read the answers to the Pool questionnaire
No, a spa isn't available at Sangallo Palace.
Yes, Sangallo Palace welcomes dogs. For more information, read the answers to the Dog Friendly questionnaire
No, parking facilities aren't available at Sangallo Palace.
Yes, Sangallo Palace has a gym. For more information, read the answers to the Gym questionnaire