H10 Las Palmeras
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Summary of reviewsH10 Las Palmeras offers an enticing stay, praised for its enviable beachfront location on the promenade, granting stunning sea views and seamless access to both the beach and Playa de las Americas' bustling central area. The convenience of nearby supermarkets, cafes, shops and public transport further enhances its appeal, perfectly balancing relaxation and excitement.
Guests rave about the dining experiences, especially the breakfast and dinner buffets, which feature extensive, high-quality and varied selections. The breakfast is applauded for its freshness and variety, while dinners are noted for themed evenings and delicious dishes. The Japanese restaurant SAKURA is a standout, further elevating the culinary offerings.
The hotel rooms are widely appreciated for their cleanliness and comfort, though some note smaller sizes and occasional noise from surrounding bars. Modern, spacious and well-maintained, the rooms often offer stunning sea views, contributing to a pleasant stay. The property's overall cleanliness, from rooms to communal areas, is consistently praised, often highlighted for meticulous attention and COVID-19 safety measures.
Exceptional staff service is another highlight with numerous mentions of their friendliness, helpfulness and attentiveness. Instances of standout service underline the personal touch and professional care provided throughout the stay.
The pool area is celebrated for its cleanliness and inviting atmosphere. Multiple well-maintained pools, including heated ones, cater to families and sun-seekers, though occasional crowding and sunbed reservations are noted. The poolside experience is enhanced by surrounding gardens, a pool bar and engaging daily activities.
Beach proximity is a notable asset with direct access to some areas, albeit rocky. The region offers various cleaner, sandy beaches nearby, ensuring options for all preferences. Amenities like beach towels with refundable deposits add to the convenience.
Family-friendliness is a key strength with numerous activities and facilities catering to children, making it a great choice for family vacations. The hotel’s kids' club and engaging pool programs are particularly praised for keeping young guests entertained.
However, it's important to mention that the location’s vibrant nightlife, while appealing to many, can result in noise disturbances for light sleepers, particularly in rooms facing the street.
In summary, H10 Las Palmeras combines a prime location, excellent food, clean and comfortable rooms, commendable staff service and inviting amenities, making it a top choice for families, beach enthusiasts and those seeking a lively holiday experience.
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Guests rave about the dining experiences, especially the breakfast and dinner buffets, which feature extensive, high-quality and varied selections. The breakfast is applauded for its freshness and variety, while dinners are noted for themed evenings and delicious dishes. The Japanese restaurant SAKURA is a standout, further elevating the culinary offerings.
The hotel rooms are widely appreciated for their cleanliness and comfort, though some note smaller sizes and occasional noise from surrounding bars. Modern, spacious and well-maintained, the rooms often offer stunning sea views, contributing to a pleasant stay. The property's overall cleanliness, from rooms to communal areas, is consistently praised, often highlighted for meticulous attention and COVID-19 safety measures.
Exceptional staff service is another highlight with numerous mentions of their friendliness, helpfulness and attentiveness. Instances of standout service underline the personal touch and professional care provided throughout the stay.
The pool area is celebrated for its cleanliness and inviting atmosphere. Multiple well-maintained pools, including heated ones, cater to families and sun-seekers, though occasional crowding and sunbed reservations are noted. The poolside experience is enhanced by surrounding gardens, a pool bar and engaging daily activities.
Beach proximity is a notable asset with direct access to some areas, albeit rocky. The region offers various cleaner, sandy beaches nearby, ensuring options for all preferences. Amenities like beach towels with refundable deposits add to the convenience.
Family-friendliness is a key strength with numerous activities and facilities catering to children, making it a great choice for family vacations. The hotel’s kids' club and engaging pool programs are particularly praised for keeping young guests entertained.
However, it's important to mention that the location’s vibrant nightlife, while appealing to many, can result in noise disturbances for light sleepers, particularly in rooms facing the street.
In summary, H10 Las Palmeras combines a prime location, excellent food, clean and comfortable rooms, commendable staff service and inviting amenities, making it a top choice for families, beach enthusiasts and those seeking a lively holiday experience.
Hotel with All Inclusive Packages
Luxury Hotel
Hotel near Golf Courses
Hotel near The Beach
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
Hotel with Swimming Pool
Children's Pool Pool Lap Lanes Outdoor Pool
Number of pools 3
Pool 1 information:
Location of the pool: Outdoor pool
Show more...Business Hotel
Accessible Hotel
Hotel with Gym
Hotel with Tennis Courts
4-Star Hotel
Hotel where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival?
Yes
Not sure yet
Yes
Not sure yet
Do you perform temperature checks upon guests' arrivals?
Yes, to all guests
Show more...Yes, to all guests
Hotel with Outdoor Pool
Hotel with Pool Lap Lanes
Hotel with Children's Pool
Guest Reviews
H10 Las Palmeras boasts an enviable location that consistently impresses its guests. Nestled directly on the beach promenade, it offers superb sea views and the calming sound of ocean waves. The hotel is ideally situated a stone's throw from the city center, offering convenient access to local amenities, bustling bars, vibrant nightlife and various dining options. Guests appreciate the hotel's proximity to the beach, as well as its central placement in the heart of Playa de las Americas.
The location is perfect for those seeking both relaxation and excitement with easy access to supermarkets, cafes and attractive shops. Public transportation, including a nearby bus stop, makes southern beaches and the airport easily reachable. The hotel's prime waterfront position is highly praised for its breathtaking views and tranquility, while still being close to everything from leisure areas and surf schools to historical churches and entertainment options.
H10 Las Palmeras indeed offers a blend of peaceful ambiance and vibrant surroundings, making it an excellent choice for a memorable vacation.
Guests of H10 Las Palmeras have praised the breakfast experience as one of the standout features of their stay. The breakfast buffet is consistently noted for its extensive and varied selection. Visitors appreciate the fresh, high-quality products available, making it an impressive start to the day. Many reviews highlight the abundance of choices with something to suit everyone's taste, from traditional offerings to more diverse options. Descriptors like excellent, amazing and fantastic are frequently used, suggesting high satisfaction.
The buffet's variety ensures that even long stays don’t lead to monotony and the freshness of the food adds to the enjoyment. Guests also appreciate the opportunity to dine outside, enhancing the breakfast experience. Some minor critiques include occasional crowding during peak times and desires for even more variety, particularly in fruit and smoothies. Nonetheless, the overall consensus is that the breakfast at H10 Las Palmeras is delightful, well-organized and offers great value for money.
The dinner experience at H10 Las Palmeras has received ample praise, highlighting its excellent quality and variety. Guests appreciated the extensive and well-organized buffet, which offered a wide selection of flavorful dishes. Themed evenings added an interesting twist, ensuring a different culinary theme every night. The Japanese restaurant within the hotel, SAKURA, also stood out for its professional and skilled staff.
The food quality was described as very good with many reviews noting the rich and varied options available. Both breakfast and dinner were frequently highlighted with particular emphasis on the excellent and tasty dishes. While there were a few comments on the need for warmer food and a greater variety of vegetarian options, the overall sentiment was positive.
The pleasant meal service, accompanied by friendly and welcoming staff, further enhanced the dining experience. Meals were described as abundant and well-prepared, often exceeding guests' expectations for buffet-style dining. The ability to switch dinner with lunch was seen as a flexible and welcome option.
Despite some minor criticisms regarding management and occasional busy periods, the dining at H10 Las Palmeras was largely deemed a highlight with many guests expressing satisfaction with the diverse and delicious food offerings.
The rooms at H10 Las Palmeras receive mixed reviews from guests, yet several positives emerge. Many guests praise the cleanliness and comfort of the rooms, along with the modern and updated décor in some areas. Rooms are often described as clean and the cleaning staff ensures that they are tidied daily. Several visitors find the rooms spacious and well-laid-out with large, comfortable beds and modern bathrooms.
However, some rooms are noted to be on the smaller side, lacking in sufficient amenities typically expected from a four-star hotel, such as kettles and more power sockets. Views from the balconies can be stunning, particularly those facing the sea, although some rooms face noisy streets or busy bars, which can impact the overall comfort.
While a few guests have mentioned issues like outdated decor and maintenance problems, others highlight that these concerns were swiftly addressed by the staff, resulting in an upgraded room experience. Despite variations in room quality and size, the overall ambiance is enhanced by factors like cleanliness and comfort, making H10 Las Palmeras a generally pleasant stay for many travelers.
The beds at H10 Las Palmeras have received mixed feedback from guests. Many visitors praised the comfortable and plush beds with some noting that they experienced a good night's sleep each evening. Comments indicate that the beds are generally clean with a few guests appreciating the inclusion of multiple pillows of varying thickness for added comfort.
However, not all reviews were favorable. Some guests found the beds too firm or hard, describing them as uncomfortable. A few mentioned that the mattresses felt cheap or unstable with two single beds often being pushed together rather than providing a single king-size bed, which could slide apart. Issues with bed size and stability were also highlighted.
Despite the varied opinions, it seems that the comfort level of the beds largely depends on personal preference with some guests finding them adequately cozy while others noted areas for improvement.
H10 Las Palmeras stands out for its meticulous cleanliness, consistently praised by guests who stayed at the hotel. The property is described as spotlessly clean, from the rooms to the common areas and the hotel's commitment to maintaining this standard daily does not go unnoticed. Clean rooms are a recurring highlight with terms like very clean, excellent cleanliness and spick and span frequently mentioned.
Guests appreciate the clean and welcoming atmosphere with cleaning staff noted for their friendliness and accommodating nature. The hotel's efforts to keep the common areas and exteriors properly cleaned are also acknowledged, contributing to an overall impression of a well-maintained and tidy property.
The hotel was particularly commended for its COVID-19 safety measures, including regular temperature checks, abundant sanitiser stations and thorough disinfection of public areas, making guests feel secure and comfortable during their stay.
While most feedback points to excellent cleanliness, a few reviews note occasional shortcomings in room cleaning and staffing issues during busy periods. However, these instances seem to be exceptions rather than the rule, as the general sentiment remains overwhelmingly positive regarding the hotel's cleanliness standards.
H10 Las Palmeras consistently garners praise for its exceptional staff with many guests highlighting their professionalism and courtesy. The staff is frequently described as friendly, helpful and attentive, contributing significantly to a positive experience for visitors. The team is notably multilingual and often goes out of their way to resolve issues, even handling specific concerns like food intolerances with care and efficiency. Instances of standout service from individuals like Alexandra the manager and Ms. Diana at reception, along with the highly commendable Romanian staff, emphasize the personal touch of the hospitality.
While the hotel receives acclaim for its general service, including the proactive and attentive approach of the housekeeping and support staff, there are occasional mentions of areas needing improvement such as long waits at reception and the need for a more efficient check-in process. Some guests noted less satisfactory interactions with certain reception staff, describing them as overwhelmed or inattentive. Despite these few drawbacks, the overall sentiment remains positive with a significant number of guests praising the warm, friendly and supportive nature of the staff throughout their stay.
H10 Las Palmeras offers complimentary Wi-Fi throughout the hotel with a generally acceptable connection in most public areas. Guests often find the Wi-Fi network to be reliable when used around the hotel premises. However, the experience differs significantly in the rooms, where Wi-Fi tends to be weak, slow and unreliable. Reception issues are quite common in the rooms and some guests have reported that the Wi-Fi simply didn’t work or the connection was a disaster. Despite occasional positive feedback about the Wi-Fi being good, it appears that the overall internet service needs substantial improvement to meet expectations, especially during the night when connectivity issues seem to worsen.
The pool area at H10 Las Palmeras receives significant praise from guests. The hotel's multiple swimming pools are frequently described as clean, spacious and well-maintained. Heated pools are especially appreciated by families and are noted to be inviting and lovely for children. Despite the overall positive feedback, some guests mention that the pools can feel crowded, given the size of the hotel and the practice of reserving sunbeds can be an issue.
Many guests highlight the pleasant and enjoyable atmosphere of the pool area, which is complemented by the surrounding beautiful gardens. The provision of free pool towels and a welcome drink adds to the positive experience. Daily activities and engaging programs around the pool area contribute to a lively and fun environment, particularly for families.
The pool bar is well-regarded for its cocktails and snacks with friendly and efficient service being a recurrent theme. A nearby Mike’s Coffee place also offers a variety of delicious desserts and beverages, enhancing the overall poolside experience.
While the largest pool was undergoing repairs during some stays, the other pools still managed to provide a satisfactory experience with clean and slightly warmer waters. Overall, the pool area is seen as a nice, inviting place to relax with ample sunbeds available despite occasional busyness. The location near the sea adds an extra level of enjoyment, making the pool area one of the standout features of H10 Las Palmeras.
H10 Las Palmeras boasts a prime location with close proximity to beaches, making it convenient for guests who enjoy the seaside. The beaches in the surrounding area are generally clean and sandy with some even within walking distance. Guests appreciate the ease of access and ability to stroll to nearby beaches effortlessly. The hotel itself offers direct access to the beach with the closest one being less than 50 meters away.
While the immediate beach area provides picturesque views and is right beside the hotel, it is not ideal for swimming due to the rocky terrain. Nonetheless, the location compensates with easy access to other nearby beaches that are more suitable for sunbathing and swimming. Additionally, the proximity to bars, restaurants and shops enhances the overall appeal of the hotel’s location, offering a blend of relaxation and convenience.
Guests also praised the option to request beach towels with a refundable deposit, making beach visits more comfortable. Despite the rocky beachfront directly in front of the hotel, the broader region offers more appealing beaches just a short walk or bus ride away, ensuring that beach enthusiasts have plenty of options to enjoy their stay.
H10 Las Palmeras is highly regarded as a family-friendly destination, ideal for families seeking a welcoming environment with a range of activities for children. It is often described as perfect for family stays with many guests noting that the hotel is great for families and their children. The property frequently hosts engaging pool programs with separate pools for adults and kids, including fun activities that keep the little ones entertained. The kids club receives special praise for the kindness and patience of its staff with children expressing particular delight in these activities.
The hotel offers a family-friendly atmosphere supported by helpful amenities like a courtesy room for families needing to freshen up before a late departure. The family-focused nature of the hotel makes it a good value for families, contributing to a very good family spot that parents and children can both appreciate. Guests often mention the child-friendly environment with floats and various water toys permitted in the pool, which adds to the enjoyable stay for families.
However, while the majority of feedback indicates a positive experience for families, there are occasional remarks suggesting that not all aspects may be suitable for children. Despite this, the overall sentiment is that families will indeed enjoy their stay at H10 Las Palmeras, making it an ideal location for a fantastic family vacation.
H10 Las Palmeras is situated right in the heart of the nightlife area, making it a prime location for those looking to explore vibrant evening entertainment. The hotel is surrounded by a variety of nightlife options, providing guests with easy access to numerous bars, nightclubs and restaurants. Many guests appreciate its proximity to great night entertainment and local night fun. The presence of shops directly by the hotel adds to the convenience, enhancing the overall experience for those seeking a lively nocturnal atmosphere. However, it's important to note that the noise from nearby clubs and bars can be quite loud, occasionally lasting until early morning hours. This can make it difficult for light sleepers to get restful nights, especially in street-side rooms. Despite the noise concerns, H10 Las Palmeras remains a favorable choice for guests keen on enjoying the vibrant and bustling nightlife scene.
H10 Las Palmeras has received varying feedback regarding its claim of being a four-star hotel. Many guests agree that the hotel meets typical four-star standards, providing an overall good experience and great value for money. However, several reviews suggest that certain aspects fall short of four-star expectations, such as basic room amenities and occasional poor cleanliness in hallways. Some guests felt the food quality did not align with four-star standards with a few even suggesting it was closer to a two-star offering. Despite these criticisms, many visitors enjoyed their stay and would choose the hotel again without hesitation, appreciating the positive aspects of their experience.
H10 Las Palmeras offers reasonable accessibility for guests with disabilities. The hotel is described as accessible and service-friendly with facilities that are generally easy to navigate. Despite this, there are some areas where accessibility could be improved, particularly in the bathrooms. The hotel is noted for being convenient, but potential guests should be aware that it lacks certain amenities such as a spa, tennis court and golf course. Additionally, the nearby beach is rocky and more suited for surfers rather than leisurely swimming. Although the hotel is only slightly accessible in certain respects, the friendly staff enhances the overall experience for guests.
The children's pool at H10 Las Palmeras receives positive praise from guests for its cleanliness and family-friendly atmosphere. It's frequently described as a separate and child-friendly area within the hotel, which includes a dedicated play area and heated pools that are especially appreciated by families. The pool for children is noted to be well-maintained, allowing the use of floats and water toys, making it a welcoming spot for kids to enjoy. This setup encourages families to plan repeat visits, reinforcing the hotel's reputation as a kid-friendly destination ideal for family vacations.
H10 Las Palmeras boasts an impressive and beautiful outdoor pool area, creating a relaxing oasis for its guests. The pool and garden spaces provide a serene environment where one can unwind without any hassle of securing a sun lounger. With multiple pools, including a heated option, guests have various choices to enjoy a refreshing swim.
Additionally, the outdoor dining option accompanied by great views from the rooms enhances the overall experience of staying at this hotel. The pool facilities are complemented by convenient access to drinks and food, making it easy to spend long, leisurely days by the water. Enhancing the evening experience, nightly entertainment ensures that relaxation seamlessly transitions into vibrant fun, making H10 Las Palmeras highly commendable in all aspects of its service and amenities.
H10 Las Palmeras exudes a sense of luxury and comfort, catering particularly to those looking for an upscale escape. The rooms are lavishly decorated, offering plush interiors and top-notch amenities that create an undeniable luxury feel. Guests are treated to beautifully designed spaces that elevate their stay, contributing to the high-end ambiance of the hotel. Despite being categorized as a 4-star hotel, the level of opulence suggests an experience beyond its star rating. This luxurious setting might appeal more to mature travelers seeking relaxation and tranquility. Overall, H10 Las Palmeras lives up to its renowned reputation by providing a premium and luxurious hotel experience.
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Location
The location is perfect for those seeking both relaxation and excitement with easy access to supermarkets, cafes and attractive shops. Public transportation, including a nearby bus stop, makes southern beaches and the airport easily reachable. The hotel's prime waterfront position is highly praised for its breathtaking views and tranquility, while still being close to everything from leisure areas and surf schools to historical churches and entertainment options.
H10 Las Palmeras indeed offers a blend of peaceful ambiance and vibrant surroundings, making it an excellent choice for a memorable vacation.
Breakfast
The buffet's variety ensures that even long stays don’t lead to monotony and the freshness of the food adds to the enjoyment. Guests also appreciate the opportunity to dine outside, enhancing the breakfast experience. Some minor critiques include occasional crowding during peak times and desires for even more variety, particularly in fruit and smoothies. Nonetheless, the overall consensus is that the breakfast at H10 Las Palmeras is delightful, well-organized and offers great value for money.
Dinner
The food quality was described as very good with many reviews noting the rich and varied options available. Both breakfast and dinner were frequently highlighted with particular emphasis on the excellent and tasty dishes. While there were a few comments on the need for warmer food and a greater variety of vegetarian options, the overall sentiment was positive.
The pleasant meal service, accompanied by friendly and welcoming staff, further enhanced the dining experience. Meals were described as abundant and well-prepared, often exceeding guests' expectations for buffet-style dining. The ability to switch dinner with lunch was seen as a flexible and welcome option.
Despite some minor criticisms regarding management and occasional busy periods, the dining at H10 Las Palmeras was largely deemed a highlight with many guests expressing satisfaction with the diverse and delicious food offerings.
Rooms
However, some rooms are noted to be on the smaller side, lacking in sufficient amenities typically expected from a four-star hotel, such as kettles and more power sockets. Views from the balconies can be stunning, particularly those facing the sea, although some rooms face noisy streets or busy bars, which can impact the overall comfort.
While a few guests have mentioned issues like outdated decor and maintenance problems, others highlight that these concerns were swiftly addressed by the staff, resulting in an upgraded room experience. Despite variations in room quality and size, the overall ambiance is enhanced by factors like cleanliness and comfort, making H10 Las Palmeras a generally pleasant stay for many travelers.
Beds
However, not all reviews were favorable. Some guests found the beds too firm or hard, describing them as uncomfortable. A few mentioned that the mattresses felt cheap or unstable with two single beds often being pushed together rather than providing a single king-size bed, which could slide apart. Issues with bed size and stability were also highlighted.
Despite the varied opinions, it seems that the comfort level of the beds largely depends on personal preference with some guests finding them adequately cozy while others noted areas for improvement.
Cleanliness
Guests appreciate the clean and welcoming atmosphere with cleaning staff noted for their friendliness and accommodating nature. The hotel's efforts to keep the common areas and exteriors properly cleaned are also acknowledged, contributing to an overall impression of a well-maintained and tidy property.
The hotel was particularly commended for its COVID-19 safety measures, including regular temperature checks, abundant sanitiser stations and thorough disinfection of public areas, making guests feel secure and comfortable during their stay.
While most feedback points to excellent cleanliness, a few reviews note occasional shortcomings in room cleaning and staffing issues during busy periods. However, these instances seem to be exceptions rather than the rule, as the general sentiment remains overwhelmingly positive regarding the hotel's cleanliness standards.
Staff
While the hotel receives acclaim for its general service, including the proactive and attentive approach of the housekeeping and support staff, there are occasional mentions of areas needing improvement such as long waits at reception and the need for a more efficient check-in process. Some guests noted less satisfactory interactions with certain reception staff, describing them as overwhelmed or inattentive. Despite these few drawbacks, the overall sentiment remains positive with a significant number of guests praising the warm, friendly and supportive nature of the staff throughout their stay.
Wi-Fi
Pool
Many guests highlight the pleasant and enjoyable atmosphere of the pool area, which is complemented by the surrounding beautiful gardens. The provision of free pool towels and a welcome drink adds to the positive experience. Daily activities and engaging programs around the pool area contribute to a lively and fun environment, particularly for families.
The pool bar is well-regarded for its cocktails and snacks with friendly and efficient service being a recurrent theme. A nearby Mike’s Coffee place also offers a variety of delicious desserts and beverages, enhancing the overall poolside experience.
While the largest pool was undergoing repairs during some stays, the other pools still managed to provide a satisfactory experience with clean and slightly warmer waters. Overall, the pool area is seen as a nice, inviting place to relax with ample sunbeds available despite occasional busyness. The location near the sea adds an extra level of enjoyment, making the pool area one of the standout features of H10 Las Palmeras.
Beach
While the immediate beach area provides picturesque views and is right beside the hotel, it is not ideal for swimming due to the rocky terrain. Nonetheless, the location compensates with easy access to other nearby beaches that are more suitable for sunbathing and swimming. Additionally, the proximity to bars, restaurants and shops enhances the overall appeal of the hotel’s location, offering a blend of relaxation and convenience.
Guests also praised the option to request beach towels with a refundable deposit, making beach visits more comfortable. Despite the rocky beachfront directly in front of the hotel, the broader region offers more appealing beaches just a short walk or bus ride away, ensuring that beach enthusiasts have plenty of options to enjoy their stay.
Family
The hotel offers a family-friendly atmosphere supported by helpful amenities like a courtesy room for families needing to freshen up before a late departure. The family-focused nature of the hotel makes it a good value for families, contributing to a very good family spot that parents and children can both appreciate. Guests often mention the child-friendly environment with floats and various water toys permitted in the pool, which adds to the enjoyable stay for families.
However, while the majority of feedback indicates a positive experience for families, there are occasional remarks suggesting that not all aspects may be suitable for children. Despite this, the overall sentiment is that families will indeed enjoy their stay at H10 Las Palmeras, making it an ideal location for a fantastic family vacation.
Nightlife
4 Star
Accessible
Children's Pool
Outdoor Pool
Additionally, the outdoor dining option accompanied by great views from the rooms enhances the overall experience of staying at this hotel. The pool facilities are complemented by convenient access to drinks and food, making it easy to spend long, leisurely days by the water. Enhancing the evening experience, nightly entertainment ensures that relaxation seamlessly transitions into vibrant fun, making H10 Las Palmeras highly commendable in all aspects of its service and amenities.
Luxury
Yes, H10 Las Palmeras has pool(s) that belong to one or more of the following categories: Children's Pool, Pool Lap Lanes, Outdoor Pool. For more information, read the answers to the Pool questionnaire
No, a spa isn't available at H10 Las Palmeras.
No, H10 Las Palmeras doesn't allow dogs.
No, parking facilities aren't available at H10 Las Palmeras.
Yes, H10 Las Palmeras has a gym.
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Hotel in Playa de las Americas
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From $152
