Mediterranean Palace
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A part of the Mare Nostrum Resort, the resort is situated next to Camisón Beach, offering a spa, gym and tennis courts.
Summary of reviewsThe Mediterranean Palace receives considerable praise for its exceptional location in the heart of Las Américas, offering direct beach access and proximity to shops, restaurants and vibrant nightlife—all while maintaining a quiet, relaxing atmosphere. The immaculately maintained pool area, especially family-friendly with a heated option, earns high marks for both relaxation and its scenic beauty.
The breakfast at Mediterranean Palace stands out due to its rich variety and quality, providing options like pastries, pancakes, salads and freshly made omelettes. The overall breakfast experience is highly regarded, despite some guests noting monotony over longer stays. Dinner, while commended for its fresh ingredients and variety, receives mixed reactions with criticisms focusing on taste and the buffet-style service, which some found lacking.
The staff consistently receives outstanding reviews for their friendliness, professionalism and attentiveness across all areas, from the breakfast hall to the kid's club, leaving lasting positive impressions. Specific individuals like Juan, Riky, Carolina and Oksana are frequently mentioned for their exceptional service.
However, the rooms are a notable point of contention. Guests widely describe them as outdated and in need of refurbishment with many highlighting cleanliness issues and poor soundproofing. The comfort and quality of the beds also often fall short of expectations, contributing to a subpar sleeping experience. Cleanliness, while generally praised in common areas and the pool, shows variability depending on housekeeping staff with some guests encountering issues in their rooms and bathrooms.
The gym, although well-equipped, is considered small and outdated by some with additional charges for usage being a point of contention. Reviews also indicate that while the hotel's facilities, location and children's amenities are excellent, the overall rating does not consistently meet five-star expectations.
Overall, Mediterranean Palace offers a superb location and exceptional service, particularly excelling in family-friendly amenities and pool facilities. However, improvements are needed in room modernization and consistency in dining and cleanliness to align better with its five-star rating.
Categories
The breakfast at Mediterranean Palace stands out due to its rich variety and quality, providing options like pastries, pancakes, salads and freshly made omelettes. The overall breakfast experience is highly regarded, despite some guests noting monotony over longer stays. Dinner, while commended for its fresh ingredients and variety, receives mixed reactions with criticisms focusing on taste and the buffet-style service, which some found lacking.
The staff consistently receives outstanding reviews for their friendliness, professionalism and attentiveness across all areas, from the breakfast hall to the kid's club, leaving lasting positive impressions. Specific individuals like Juan, Riky, Carolina and Oksana are frequently mentioned for their exceptional service.
However, the rooms are a notable point of contention. Guests widely describe them as outdated and in need of refurbishment with many highlighting cleanliness issues and poor soundproofing. The comfort and quality of the beds also often fall short of expectations, contributing to a subpar sleeping experience. Cleanliness, while generally praised in common areas and the pool, shows variability depending on housekeeping staff with some guests encountering issues in their rooms and bathrooms.
The gym, although well-equipped, is considered small and outdated by some with additional charges for usage being a point of contention. Reviews also indicate that while the hotel's facilities, location and children's amenities are excellent, the overall rating does not consistently meet five-star expectations.
Overall, Mediterranean Palace offers a superb location and exceptional service, particularly excelling in family-friendly amenities and pool facilities. However, improvements are needed in room modernization and consistency in dining and cleanliness to align better with its five-star rating.
Resort near Golf Courses
Las Américas Golf Course is within 10 minutes' drive from the hotel.
Luxury Resort
Resort near The Beach
Resort for Honeymoon
Family Friendly Resort
Romantic Resort
Resort near Nightlife Spots
Resort with Swimming Pool
Heated Pool Outdoor Pool
Resort with Free Wi-Fi
Business Resort
Resort with Parking
Resort with Gym
Resort with Tennis Courts
5-Star Resort
Resort with Outdoor Pool
Resort with Heated Pool
Guest Reviews
Located in the heart of Las Américas, the Mediterranean Palace enjoys near-universal acclaim for its exceptional geographical positioning. The hotel sits directly across from a gorgeous sandy beach, making beach access as convenient as a short stroll across the street. Guests consistently highlight the hotel's central location, noting its close proximity to various shops, restaurants and bars. Everything from vibrant nightlife to daytime relaxation is within easy reach.
The surroundings offer the perfect blend of tranquility and accessibility, ideal for families and guests looking to enjoy both relaxation and entertainment. The hotel's setting is praised for being close yet comfortable, not situated directly amidst the party scene, making it perfect for a quieter stay. The combination of fantastic location, helpful and friendly staff and clean and well-maintained facilities adds to the overall appeal.
A standout feature is the massive pool, complemented by expansive catering options and professional staff who ensure a pleasant experience. Given its ideal placement between the beach and the central avenues, guests can enjoy a luxurious stay with direct beach access, stunning views and all necessary amenities at their fingertips. Overall, the Mediterranean Palace's superb location, coupled with its extensive facilities and impeccable service, make it an excellent choice for travelers seeking both convenience and comfort in Las Américas.
The Mediterranean Palace offers a breakfast experience that is widely praised by guests for its excellence and variety. Guests frequently highlight the abundance of options available, noting that the breakfast buffet includes everything from pastries and pancakes to cereals, salads and fresh fruit. Many enjoyed the egg station where perfect omelettes are made to order. The quality and abundance of the offerings receive high marks with guests describing the breakfast as fantastic, amazing and very rich. The breakfast service also garners positive feedback for being very good and deserving of high praise.
However, a few reviews indicate areas for improvement. Some guests found the meals to be monotonous when staying for longer periods and others pointed out the absence of specific items like smoked salmon. Despite these occasional criticisms, the overall consensus is that the Mediterranean Palace provides a diverse and high-quality breakfast that caters to a wide range of tastes and dietary needs.
Guests at the Mediterranean Palace have expressed mixed reviews regarding the hotel's dinner offerings. On the positive side, many have highlighted the array of choices available, particularly praising the fresh ingredients, varied selection of vegetables, grilled fish, chicken and turkey. Reviewers frequently mentioned the food being very good, fresh and delicious. The quality of the food during both breakfast and dinner was often noted and some guests were more than happy with their dining experience throughout their stay.
However, there were several points of contention. A notable number of guests found the dinner service to be underwhelming, describing it as lukewarm and buffet-style with some suggesting that the food was only acceptable and could use improvement in both taste and diversity. Issues with cleanliness in the restaurant were mentioned, alongside criticism of the atmosphere with some guests feeling it resembled a large cafeteria. There were also complaints about the cost of drinks and meal quality not matching the prices with remarks on the availability of better dining options nearby for the same money.
Overall, the hotel's dinner receives a balanced mix of praise for its variety and freshness, alongside constructive feedback on aspects like taste, ambiance and value for money.
The Mediterranean Palace offers a mix of experiences for its guests. The hotel's location is highly praised with lovely pool and seating areas and facilities that include a clean common area, bars, a breakfast hall, a pool and an exceptional kids club. However, the rooms themselves garner much less favorable feedback.
Most guests consider the rooms to be very outdated with decor that feels like stepping back 30 years. The furniture in both the bedrooms and hallways is old and in need of replacement and many reviews highlight cleanliness issues, including unpleasant smells and dirty drawers. Soundproofing is also a concern, as noise from other rooms and balconies can be disruptive. Moreover, the small size of the rooms, along with worn and uncomfortable beds, detracts from the overall comfort.
In terms of modern conveniences, guests note the lack of power outlets beside the beds, making it difficult to charge devices. Although some guests found the rooms acceptable in size and cleanliness, the overwhelming consensus is that they do not meet the expected standards of a five-star hotel. A significant refurbishment and modernization of the room furnishings and bathrooms are recommended by those who have stayed here.
Overall, while the hotel boasts excellent amenities and a great location, improvement in the quality and modernity of the rooms would greatly enhance the guest experience.
At Mediterranean Palace, guest experiences with the beds appear to be mixed but lean towards the less favorable side overall. There are a number of guests who found the beds and pillows to be comfortable and of adequate size. However, a common complaint is that the mattresses are old with some describing the springs as worn out and the beds being hard and uncomfortable. Several mentions point out that the beds have not been replaced for a long time, resulting in a poor quality sleep experience. Issues such as stacked topper seams being felt and a general lack of proper bedding further contribute to the discomfort. Overall, while some guests did find the beds suitable enough for a restful night, many others were dissatisfied with their condition and comfort.
The Mediterranean Palace receives mixed reviews regarding its cleanliness. Many guests commend the hotel for being spotlessly clean, always tidy and featuring clean facilities. The pool area, in particular, is noted to be immaculately maintained. Room cleaning is performed daily and the housekeeping staff, especially on the 4th floor, receive high praise for their excellent service.
However, some guests have pointed out areas for improvement. Cleanliness varies depending on the housekeeper on duty with some noting that the cleanliness of their rooms was not always up to par. There are also mentions of cleanliness lacking slightly, particularly on the floors and some reviews highlight issues with bathroom hygiene.
Despite these inconsistencies, the overall sentiment leans towards a positive cleanliness experience with friendly and helpful cleaning staff contributing to the guests' satisfaction. The hotel, though described as older and dated by some, maintains a high standard of cleanliness in many areas, making it a generally clean and comfortable choice.
The Mediterranean Palace garners substantial praise for its impressive staff, who evidently elevate the guest experience. Reviewers consistently describe the team as friendly, helpful and welcoming, contributing to an inviting atmosphere. Mention is often made of the staff's attentiveness, efficiency and professionalism with numerous guests noting their encounters with staff members as highlights of their stay.
Particularly commendable are the staff at the breakfast area, pool, bars and kids' club, noted for their exceptional service. Special recognition is given to individuals such as Juan, Riky, Carolina and Oksana, who left lasting positive impressions on guests. The kindness and accommodating nature of the staff, from reception to cleaning, are repeatedly mentioned, underscoring their commitment to guest satisfaction.
Despite the overwhelmingly positive reviews, there is an isolated mention of rude staff, suggesting a rare lapse in otherwise exemplary service. Overall, the Mediterranean Palace's staff stands out for their dedication, friendliness and ability to create a welcoming environment, drawing guests' admiration and enhancing their overall experience at the hotel.
The gym at the Mediterranean Palace receives mixed reviews from guests. While some highlight that the gym is very well equipped and part of a range of good facilities including the pool and daytime entertainment, others are less enthusiastic. Concerns have been raised about the gym being small and having somewhat outdated equipment. Additionally, guests should be aware of the extra charges involved, which can be €6 per day or €20 per week. Overall, the fitness center could be a convenient option if the additional cost and size limitations aren't a major concern for guests.
The Mediterranean Palace boasts an exceptional pool experience, receiving high praise from guests. The resort features multiple large, beautifully maintained pools that are clean and family-friendly, offering plenty of space without the need to compete for loungers. Its impressive pools, including a huge child-friendly area and a heated option, cater to all guests' needs, from young children to adults seeking relaxation.
The pool area is not only expansive but also conveniently close to the beach, shops and various restaurants, making it an ideal spot for both leisure and accessibility. Guests consistently comment on the stunning pool scenery and the excellent service provided by the friendly and helpful staff. The pool area is complemented by the inclusion of sun loungers and towels, enhancing the overall convenience and relaxation for visitors.
Overall, the Mediterranean Palace combines a prime location with top-notch pool facilities and outstanding service, ensuring a delightful stay for families and solo travelers alike.
Mediterranean Palace boasts a prime location with several glowing aspects highlighted by guests, particularly its proximity to a beautiful and clean sandy beach. The beach is virtually on the hotel's doorstep, being just 100 yards to 200 meters away, offering guests very easy access. This direct access, often through a back door, makes visits to the beach both convenient and frequent for vacationers. Despite some concerns about the sharp rock bottom in certain areas making it unsuitable for swimming, many guests still appreciated the beach's beauty and the availability of sun loungers. The added convenience of a handy coffee shop in the lobby complements the beach experience, making this location ideal for beach enthusiasts wanting to make the most of their coastal stay.
Mediterranean Palace offers a fantastic experience for families, especially those with children. The kids club stands out as exceptional, lauded as the best many have ever seen. It provides a range of organized activities and entertainment that keeps the children thrilled and engaged. Families staying at the hotel have praised the quality of the joint rooms, making it convenient for those with multiple children. The common facilities, including the gym, sauna, pool and daily football matches, contribute to a well-rounded, enjoyable stay for the entire family. Additionally, the hotel's strategic location offers a family-friendly environment, away from the more boisterous areas, ensuring a peaceful yet fun-filled holiday.
Guests have expressed mixed feelings about the Mediterranean Palace, particularly regarding its five-star rating. Many highlight that the establishment falls short of the expectations associated with a 5-star rating. Common points of feedback include the need for extensive maintenance and updates, as the hotel appears outdated and shabby in some areas. The state of the rooms and dining areas has been specifically pointed out as not aligning with five-star standards. Issues such as noise and overcrowded facilities also detract from the experience. Additionally, some found the bedding arrangements, like two small beds pushed together instead of a proper double bed, unsatisfactory. Despite its high rating and corresponding price point, improvements are necessary to truly meet the luxury and service level expected from a five-star hotel.
Location Show Map
Location
The surroundings offer the perfect blend of tranquility and accessibility, ideal for families and guests looking to enjoy both relaxation and entertainment. The hotel's setting is praised for being close yet comfortable, not situated directly amidst the party scene, making it perfect for a quieter stay. The combination of fantastic location, helpful and friendly staff and clean and well-maintained facilities adds to the overall appeal.
A standout feature is the massive pool, complemented by expansive catering options and professional staff who ensure a pleasant experience. Given its ideal placement between the beach and the central avenues, guests can enjoy a luxurious stay with direct beach access, stunning views and all necessary amenities at their fingertips. Overall, the Mediterranean Palace's superb location, coupled with its extensive facilities and impeccable service, make it an excellent choice for travelers seeking both convenience and comfort in Las Américas.
Breakfast
However, a few reviews indicate areas for improvement. Some guests found the meals to be monotonous when staying for longer periods and others pointed out the absence of specific items like smoked salmon. Despite these occasional criticisms, the overall consensus is that the Mediterranean Palace provides a diverse and high-quality breakfast that caters to a wide range of tastes and dietary needs.
Dinner
However, there were several points of contention. A notable number of guests found the dinner service to be underwhelming, describing it as lukewarm and buffet-style with some suggesting that the food was only acceptable and could use improvement in both taste and diversity. Issues with cleanliness in the restaurant were mentioned, alongside criticism of the atmosphere with some guests feeling it resembled a large cafeteria. There were also complaints about the cost of drinks and meal quality not matching the prices with remarks on the availability of better dining options nearby for the same money.
Overall, the hotel's dinner receives a balanced mix of praise for its variety and freshness, alongside constructive feedback on aspects like taste, ambiance and value for money.
Rooms
Most guests consider the rooms to be very outdated with decor that feels like stepping back 30 years. The furniture in both the bedrooms and hallways is old and in need of replacement and many reviews highlight cleanliness issues, including unpleasant smells and dirty drawers. Soundproofing is also a concern, as noise from other rooms and balconies can be disruptive. Moreover, the small size of the rooms, along with worn and uncomfortable beds, detracts from the overall comfort.
In terms of modern conveniences, guests note the lack of power outlets beside the beds, making it difficult to charge devices. Although some guests found the rooms acceptable in size and cleanliness, the overwhelming consensus is that they do not meet the expected standards of a five-star hotel. A significant refurbishment and modernization of the room furnishings and bathrooms are recommended by those who have stayed here.
Overall, while the hotel boasts excellent amenities and a great location, improvement in the quality and modernity of the rooms would greatly enhance the guest experience.
Beds
Cleanliness
However, some guests have pointed out areas for improvement. Cleanliness varies depending on the housekeeper on duty with some noting that the cleanliness of their rooms was not always up to par. There are also mentions of cleanliness lacking slightly, particularly on the floors and some reviews highlight issues with bathroom hygiene.
Despite these inconsistencies, the overall sentiment leans towards a positive cleanliness experience with friendly and helpful cleaning staff contributing to the guests' satisfaction. The hotel, though described as older and dated by some, maintains a high standard of cleanliness in many areas, making it a generally clean and comfortable choice.
Staff
Particularly commendable are the staff at the breakfast area, pool, bars and kids' club, noted for their exceptional service. Special recognition is given to individuals such as Juan, Riky, Carolina and Oksana, who left lasting positive impressions on guests. The kindness and accommodating nature of the staff, from reception to cleaning, are repeatedly mentioned, underscoring their commitment to guest satisfaction.
Despite the overwhelmingly positive reviews, there is an isolated mention of rude staff, suggesting a rare lapse in otherwise exemplary service. Overall, the Mediterranean Palace's staff stands out for their dedication, friendliness and ability to create a welcoming environment, drawing guests' admiration and enhancing their overall experience at the hotel.
Gym
Pool
The pool area is not only expansive but also conveniently close to the beach, shops and various restaurants, making it an ideal spot for both leisure and accessibility. Guests consistently comment on the stunning pool scenery and the excellent service provided by the friendly and helpful staff. The pool area is complemented by the inclusion of sun loungers and towels, enhancing the overall convenience and relaxation for visitors.
Overall, the Mediterranean Palace combines a prime location with top-notch pool facilities and outstanding service, ensuring a delightful stay for families and solo travelers alike.
Beach
Family
5 Star
Yes, Mediterranean Palace has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
No, a spa isn't available at Mediterranean Palace.
No, Mediterranean Palace doesn't allow dogs.
Yes, parking facilities are available at Mediterranean Palace.
Yes, Mediterranean Palace has a gym.
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