Playa del Carmen20.62665100,
-87.07183600,
Calle 10 Norte Entre 1 Y 5 Avenida, Playa Del Carmen, Qroo, 77710(Show on Map)
8.0
Very Good
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1 room2 guests1 room, 2 guests
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Summary of reviewsHotel Kinbe in Playa del Carmen consistently garners high praise for its outstanding location, situated mere steps from the beach and the bustling 5th Avenue. This prime central position ensures guests have easy access to shops, restaurants, bars and nightlife, all within walking distance. Despite being in the heart of the action, the hotel maintains a balance between convenience and tranquility, providing a comfortable stay without excessive noise.
Room experiences at Hotel Kinbe are mixed. While some guests find the rooms small, basic and occasionally damp, others appreciate the daily cleaning, comfortable beds and charming décor. The hotel also features rooms with large balconies or views of the pool, adding to the appeal for some visitors. Nonetheless, the property is best suited for travelers prioritizing location over luxury.
Cleanliness is a strong point for Hotel Kinbe with guests frequently noting the immaculate condition of both rooms and common areas. The cleaning staff is praised for their attentiveness, ensuring that rooms are kept tidy with fresh linens and towels provided regularly. Though there are occasional reports of maintenance issues or unpleasant odors, the overall reputation for cleanliness remains commendable.
The hotel's staff is another major highlight, earning considerable praise for their friendliness, professionalism and exceptional service. The team, including standout individuals like Sergio and Matos, contributes significantly to the positive guest experience, providing helpful tips and accommodating special requests efficiently.
WiFi services at Hotel Kinbe receive mixed reviews. Some guests find the connection to be strong and reliable, while others report slow or inconsistent performance, particularly in the rooms. Improvements in this area could enhance the overall experience.
The pool at Hotel Kinbe is generally appreciated for its aesthetic appeal and jungle-like surroundings. Though small, the pool is well-suited for a refreshing dip and provides a pleasant, relaxing atmosphere. Some issues with maintenance have been noted, but these do not significantly detract from the guests' enjoyment.
The hotel's proximity to the beach is a major advantage, allowing guests to reach the shoreline within minutes. Free beach towels and the convenience of nearby uncrowded spots enhance the beach-going experience, making it a significant draw for beach lovers.
For nightlife enthusiasts, Hotel Kinbe's location is ideal, being close to numerous bars, restaurants and clubs. However, this central location can also result in significant noise at night, which may be a drawback for those seeking a quieter stay.
Beds at Hotel Kinbe generally receive positive feedback for their comfort with many guests appreciating the quality of the mattresses and the soft pillows. However, there are occasional issues reported, such as small bed sizes and uncomfortable bedding.
While opinions on the hotel's four-star rating vary, many guests find Hotel Kinbe to be a good value for money, especially given its prime location and reasonable rates compared to other hotels in the region.
Lastly, Hotel Kinbe is celebrated for its charming boutique atmosphere, featuring clean, stylish décor and a cozy environment that incorporates lush vegetation, making it feel like an inviting jungle retreat. Combined with the incredible staff, the boutique nature of the hotel significantly enhances the overall experience for guests. Show more
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Categories
Boutique-style Hotel
Hotel near Golf Courses
Hotel near The Beach
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
Hotel with Swimming Pool
Outdoor Pool
Location of the pool:Outdoor pool
Answers last updated by Hotel Kinbe
Business Hotel
4-Star Hotel
Hotel with Outdoor Pool
Room Types
Standard King RoomThis room features a plasma screen TV.
loft with king size bed and sofa bedThis room features a wooden loft with a king-size bed and a sofa bed, living room and plasma-screen TV.
Deluxe Room with Pool ViewThis king-size room features a patio or balcony with a pool view.
Standard Triple RoomLocated on the ground floor, this room offers beautiful garden views. It features 2 double beds, a TV, a safe, a minibar and a private bathroom.
Double RoomThis double room features a minibar, air conditioning. TV, safe box, open closet, and a private bathroom.
Junior Suite with TerraceFeaturing a private entrance, this air-conditioned suite consists of 1 bedroom and 1 bathroom with a shower and a hairdryer. Boasting a terrace with sea views, this suite also provides a minibar and a flat-screen TV with streaming services. The unit offers 1 bed.
Guest Reviews
8.0
Very Good
Location
Hotel Kinbe in Playa del Carmen earns high praise for its location, making it a standout choice for visitors keen on proximity to key attractions. The hotel's prime positioning is often highlighted—just steps away from the beach and the bustling 5th Avenue, where guests can easily access an array of shops, restaurants, bars and nightlife. This central location means that everything is within walking distance, including the beach, main street and essential amenities like the bus station and diving clubs.
Guests consistently commend the hotel for being "in the heart of Playa del Carmen," with many noting its perfect spot "right in the middle of all the action." The balance between convenience and tranquility is another appreciated feature, as Hotel Kinbe is close to the vibrant city life yet manages to avoid excessive noise, providing a comfortable stay.
The practical benefits of staying at Hotel Kinbe are underscored by its easy access to public transport and tourist hubs. The proximity to ADO terminals and ferries makes excursions straightforward. Moreover, the surrounding area brims with enticing options for food, shopping and entertainment, ensuring guests have a rewarding stay without needing extensive travel.
In summary, Hotel Kinbe's unbeatable location is its most celebrated feature, offering guests a seamless blend of beachside relaxation and vibrant city life, all within a few steps from the hotel.
Rooms
Hotel Kinbe offers a mixed experience when it comes to room quality. The hotel features a blend of very small, basic and somewhat outdated rooms with many guests pointing out issues such as dampness, mustiness and minimal ventilation. The lack of natural light is another recurring theme with several rooms not having windows, contributing to a dark and somewhat claustrophobic atmosphere. Additionally, the rooms on the ground floor tend to be noisy due to their proximity to the reception and storage areas.
However, there are positive aspects as well. Rooms are generally cleaned daily and many guests appreciate the cleanliness and the comfortable beds. Some rooms have charming décor and overlook the pool or feature large balconies, providing a pleasant view. The hotel’s location is convenient for those who enjoy being close to the main street and all its amenities, despite the noise from nearby establishments.
The hotel's garden and overall ambiance are appreciated by guests looking for a boutique experience with the property exuding a certain charm despite its shortcomings. Rooms vary significantly with some being described as spacious and equipped with good amenities, while others lack sufficient storage space or suffer from maintenance issues. Overall, Hotel Kinbe is best suited for travelers who prioritize location and are looking for a basic place to stay.
Beds
Hotel Kinbe earns mixed reactions from guests about its beds, yet the positive comments generally dominate the conversation. Consistently commended for their comfort, many guests report finding the beds to be very comfortable with a significant number highlighting the quality of the mattress. Some reviews emphasize the size, noting instances of large and even king-size beds which are described as massive and super comfortable. Soft pillows also enhance the bed's appeal, contributing to a restful night's sleep.
However, not all feedback is favorable. There are occasional mentions of beds being small and not suitable for two people with a few comments pointing out issues with hardness and basic quality. Some guests encountered more serious concerns, such as a piece of glass found in the bed or dissatisfaction with the bed's plastic cover and thin sheets.
Overall, while there is praise for the comfort and size of the beds at Hotel Kinbe, there remain areas for potential improvement based on the varied experiences of different guests.
Cleanliness
Hotel Kinbe receives widespread praise for its cleanliness and well-maintained facilities. Guests consistently highlight the immaculate condition of both the rooms and common areas, noting that rooms are cleaned daily with fresh sheets and towels provided regularly. Reviewers appreciate the hotel’s modern style and cleanliness, describing the accommodation as super clean and tidy.
Positive remarks extend to the hotel’s attentive and courteous cleaning staff, who ensure that rooms are kept in excellent condition. Guests find the overall cleanliness of the property outstanding, appreciating the daily cleaning services and the helpfulness of the staff. The pool area also garners compliments for its cleanliness, adding to the appeal of the property.
However, some aspects receive criticism. A few guests mention unpleasant odors and musty smells in the bathrooms and rooms. There were also isolated incidents of subpar cleanliness in the showers and issues such as a dirty pool on certain days. Some bathrooms had maintenance issues, such as leaking showers and inadequate flushing toilets, affecting the overall comfort for some visitors.
Overall, despite a few areas needing improvement, Hotel Kinbe maintains a strong reputation for its cleanliness, making it a pleasant and reliable choice for travelers seeking tidy and well-kept accommodations.
Staff
Hotel Kinbe garners considerable praise for its exceptional staff, frequently highlighted by guests in their reviews. The team's friendliness and attentiveness are standout attributes, described consistently as very attentive, super friendly and very kind. The staff at the reception, in particular, receives commendations for their professional and courteous demeanor, helping guests feel welcomed and addressing their needs efficiently.
Many guests felt the staff went above and beyond, offering great service and providing helpful tips for making the most of their stay. Their accommodating nature extended to gestures like allowing late check-outs and providing upgrades at no extra charge. Specific individuals, such as Sergio and Matos, were singled out for their warm and helpful interactions, leaving a lasting impression on visitors.
The overall service is described as top-notch with the staff being responsive, polite and always available to assist with any issues or special requests. Even when handling housekeeping and management tasks, the team maintained a high level of attentiveness and efficiency, keeping rooms clean and ensuring a pleasant stay for all guests.
In summary, the staff at Hotel Kinbe is frequently praised for their friendliness, professionalism and exceptional service, contributing significantly to the positive experiences of guests who stay there.
Wi-Fi
Hotel Kinbe's WiFi experience presents a mixed bag for its guests. While some travelers praise the WiFi as great, perfect and with a good signal, others report a notably different experience. Issues range from the internet being slow or inconsistent, to WiFi not working well, being patchy or completely nonfunctional at times. Some found the WiFi signal weak, especially in the rooms with better performance in the lobby. Although there are moments where WiFi worked perfectly and others found it nice, many agree that the hotel’s internet service could be improved for a more reliable connection.
Pool
Hotel Kinbe's pool stands out as a significant feature based on guest experiences. Many reviewers praised the pool for its good depth and jungle-like surroundings, which contribute to a cool and pleasant atmosphere. It is noted for being extremely clean and a charming addition to the hotel. Some guests found the pool to be beautiful, eye-catching and perfect for a relaxed swim.
However, opinions varied on its maintenance with several reviews mentioning instances when the pool was not clean, citing issues with chlorine smell and tree leaves. While the pool's size is often described as small, it seemed to be adequate for a refreshing dip and well-suited for lounging. The pool is more sheltered and shaded, which can be a pro or a con depending on personal preferences. Some reviewers appreciated access to the pool before and after check-in/out, adding to the convenience factor.
In summary, while Hotel Kinbe's pool has some maintenance concerns, it generally receives positive feedback for its aesthetic appeal, refreshing atmosphere and pleasant setting.
Beach
Hotel Kinbe boasts a prime location just a stone's throw from the beach, making it an ideal spot for beach lovers. Guests consistently praise the convenience of being only a few steps or a short walk away from the shoreline. Access to the beach can be as quick as 30 seconds with options for finding shady spots under palm trees available just 50 meters away. Free beach towels provided by the hotel enhance the beach-going experience.
The beach near the hotel, while close, is described in mixed terms. Some guests note its beauty and the convenience of having a nearby, uncrowded spot, while others suggest that a nicer beach is just a few minutes further away.
Proximity to both the beach and the bustling Fifth Avenue adds to the hotel's appeal, providing ample opportunities for fun and relaxation. Hotel Kinbe stands out for its excellent location which effortlessly blends beach access and the vibrant local scene.
Nightlife
Located in the heart of the action, Hotel Kinbe is ideal for those who thrive in a lively nightlife environment. The hotel is surrounded by a plethora of bars, restaurants and nightclubs, offering a vibrant party scene that goes on until the early hours of the morning. Party-goers will find it to be the perfect spot as it’s close to the beach and the main avenues bustling with eateries and stores.
However, the downside to this central location is the significant noise level. Guests have noted that the loud music from nearby clubs and bars can be heard clearly, often shaking the windows and making it difficult to sleep. The noise extends well into the night, sometimes until 3 AM, which could be a major drawback for those looking for a quiet or restful stay.
While the hotel's location is excellent for enjoying Playa del Carmen's nightlife, it may not be suitable for those who prioritize peace and quiet during their stay.
4 Star
Hotel Kinbe offers a generally positive experience for visitors, though opinions on its four-star rating vary. Guests find it a good option for a stay with many noting that it is super for the price and offers good value for money. Though some reviews suggest it does not fully meet the standards of a four-star quality, others appreciate the rate per night compared to other hotels in Cancun and Tulum. It is considered great for a few days and, while deemed expensive by some, many agree it is worth the cost.
Boutique-Style
Hotel Kinbe presents itself as a beautifully designed and charming boutique hotel. Guests appreciate the clean, bright and visually appealing decor that gives the hotel a lovely, stylish atmosphere. The unique design makes visitors feel as though they are entering a jungle, thanks to the lush vegetation integrated into the hotel's structure. Despite its small size, the boutique nature of the hotel adds to its charm, making it a cozy and inviting place to stay. Additionally, the incredible staff at Hotel Kinbe enhances the overall experience, ensuring that the stay is delightful within this lovely and well-decorated environment.
Yes, Hotel Kinbe has pool(s) that belong to one or more of the following categories: Outdoor Pool. For more information, read the answers to the Pool questionnaire
No, a spa isn't available at Hotel Kinbe.
No, Hotel Kinbe doesn't allow dogs.
No, parking facilities aren't available at Hotel Kinbe.