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Summary of reviewsParkhotel Plzen Congress Center, located on the peaceful outskirts of Pilsen, provides a serene escape with the convenience of easy public transportation. The proximity to Borsky Park offers a tranquil, green environment ideal for relaxation. With ample parking and quick access to major highways, the hotel is appealing to travelers with their own vehicles. Although a bit far from the city center, the area is well-serviced by buses and trams, making the bustling core of Pilsen easily accessible for both business and leisure travelers.
The hotel's breakfast receives high praise from guests for its variety and quality, including plenty of vegetarian options and a spread that suits all tastes. The combination of hot and cold items ensures a satisfying start to the day, making breakfast a standout feature for many visitors. Additionally, the friendly staff and clean environment enhance the dining experience. Dinner offerings are also highly commended for their delicious and varied selections, although some guests noted that the menu could be more extensive.
The rooms are consistently praised for their size, cleanliness and comfort. Guests appreciate the spacious, well-furnished accommodations, often highlighting the modern amenities and beautiful decor. Some rooms offer special touches like whirlpools and lovely views. Although a few concerns were raised about occasional noise and outdated furnishings, the overall impression is positive.
Cleanliness is a major strength with both rooms and public areas receiving high marks for meticulous maintenance. The staff's friendliness and helpfulness contribute significantly to the positive experience with many guests lauding the warm and professional service.
The complimentary Wi-Fi has mixed reviews with some guests finding it reliable and others noting poor connectivity. However, the spa facilities receive high praise for their beautiful views and comprehensive amenities, including a pool, tennis court, gym and sauna. While the spa services require an additional fee and advance booking, the wellness area is a notable feature of the hotel.
The gym is well-regarded for its cleanliness and variety of equipment and the outdoor pool is appreciated for its lovely setting, despite some comments on its size and occasional maintenance issues. The tennis facilities are highly praised for their quality and well-maintained courts.
Parking is ample and conveniently located with free parking available for guests. The hotel also provides EV chargers, catering well to the needs of electric vehicle owners with accessible charging spots.
Overall, Parkhotel Plzen Congress Center offers a comfortable, clean and well-equipped stay, making it a favorable choice for travelers seeking a peaceful location with excellent amenities. Show more
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Hotel with EV Charging Stations
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Spa
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Dog Friendly Hotel
Romantic Hotel
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Heated Pool Outdoor Pool
Business Hotel
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EV charging stations
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4-Star Hotel
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Hotel with Heated Pool
Room Types
Comfort Double or Twin RoomFeaturing a dressing gown and slippers, this room comes with an LCD TV with international channels, minibar, safe and a direct phone line.
ApartmentFeaturing a spa bath in the bathroom, this apartment has a living room with a sofa, LCD TV with international channels, kitchenette and desk. The bedroom comes with another LCD TV.
Double or Twin Room - AnnexFeaturing free toiletries, this twin/double room includes a private bathroom with a shower and a hairdryer. The air-conditioned twin/double room features a flat-screen TV with satellite channels, soundproof walls, a seating area, a wardrobe as well as garden views. The unit has 2 beds.
Presidential SuiteFeaturing free toiletries and bathrobes, this suite includes a private bathroom with a bath, a hairdryer and slippers. The suite's kitchenette, which has a refrigerator and kitchenware, is available for cooking and storing food. The spacious air-conditioned suite features a flat-screen TV with satellite channels, soundproof walls, a tea and coffee maker, a seating area as well as garden views. The unit has 2 beds.
Superior Double or Twin RoomFeaturing free toiletries, this twin/double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned twin/double room features a flat-screen TV with satellite channels, soundproof walls, a seating area, a wardrobe as well as garden views. The unit has 2 beds.
Junior SuiteProviding free toiletries and bathrobes, this suite includes a private bathroom with a bath, a hairdryer and slippers. The air-conditioned suite provides a flat-screen TV with satellite channels, soundproof walls, a tea and coffee maker, a seating area as well as garden views. The unit offers 2 beds.
Family RoomFeaturing free toiletries, this family room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned family room features a flat-screen TV with satellite channels, soundproof walls, a seating area, a wardrobe as well as garden views. The unit has 4 beds.
Guest Reviews
8.3
Very Good
Location
Located on the peaceful outskirts of Pilsen, Parkhotel Plzen Congress Center offers a serene escape with the convenience of easy public transportation. The hotel positions itself comfortably close to Borsky Park, providing guests with a tranquil, green environment ideal for relaxation and morning runs. The large parking lot and accessibility to major highways further add to its appeal for travelers with their own vehicles. While it is a bit far from the city center, the area is well serviced by buses and trams, making the bustling core of Pilsen just a short ride away. This makes it equally suitable for business travelers and leisure guests seeking a quieter stay. Surrounded by beautiful parks and quiet neighborhoods, the hotel's location promises not only convenience but also a break from the city's hustle and bustle.
Breakfast
Parkhotel Plzen Congress Center's breakfast offerings receive high praise from guests for their variety and quality. Many highlight the extensive and diverse selection available, catering to different dietary preferences, including plenty of vegetarian options. The breakfast buffet is frequently mentioned as being rich, plentiful and continuously replenished, ensuring fresh and ample choices throughout the meal period. Guests particularly enjoy the combination of hot and cold items with a spread that includes both sweet and savory options, making it suitable for all tastes.
While most reviews commend the breakfast as excellent, tasty and a standout feature of their stay, a few mention that the breakfast selection could be more extensive. There are occasional mentions of an average or poor breakfast experience, suggesting some inconsistencies. However, these critiques are in the minority against the overwhelmingly positive feedback.
Additionally, the ambiance and amenities, including friendly staff and cleanliness, enhance the breakfast experience. Guests appreciate having a comfortable start to their day with such a generous, well-managed breakfast setup. Overall, the breakfast at Parkhotel Plzen Congress Center is described as a highlight of the hotel, contributing significantly to guests' satisfaction.
Dinner
Visitors to the Parkhotel Plzen Congress Center frequently commend the hotel's dining options. Numerous reviews highlight the delicious and varied offerings at the restaurant, praising both the quality and taste of the food. Guests particularly enjoyed the excellent Czech soup and the well-prepared meals for kids. The breakfast service receives numerous accolades for its rich and tasty selections, often described as fantastic and praised for its quality.
Although the overall reception is favorable, some guests noted areas for improvement. The menu has been described as limited and high-priced by some and there are mentions of the absence of traditional Czech dishes. A few reviewers found the restaurant unsatisfactory for children or noted issues with specific dishes, such as rotten lettuce or burnt vegetables.
The restaurant environment itself earned positive remarks with guests enjoying the nice terrace for both dinner and breakfast. For those seeking a complete dining experience, the combination of a pleasant ambiance, reasonable pricing and excellent cuisine makes Parkhotel Plzen a noteworthy choice.
Rooms
The rooms at Parkhotel Plzen Congress Center consistently receive praise for their size and cleanliness, providing a comfortable stay for guests. Reviewers frequently highlight the spaciousness of the rooms, which are generally well-kept and nicely furnished. Modern fittings and ample amenities are common features, making the rooms suitable for business travelers.
Multiple guests appreciate the beautiful and cozy decor and some reported getting upgrades to even more spacious accommodations or suites. The beds are often described as comfortable with some rooms offering lovely views or modern touches like whirlpools and well-equipped bathrooms.
Despite the primarily positive feedback, a few issues were noted. Some guests found the rooms outdated and occasionally noisy with loud doors and loud air conditioning. Additionally, a lack of electrical outlets for devices and insufficient bathroom facilities were mentioned. Issues like old furniture, dusty conditions and broken refrigerators were also reported, though less frequently.
Overall, Parkhotel Plzen Congress Center offers large, clean and comfortable rooms with a mix of modern and classic designs, making it a good choice for both leisure and business travelers.
Beds
The beds at Parkhotel Plzen Congress Center receive a mix of feedback from guests, reflecting a range of experiences. On the positive side, many guests describe the beds as comfortable and clean with some highlighting particularly good or luxurious mattresses. Renovations have reportedly improved the quality of some mattresses, leading to very good and extremely comfortable sleeping experiences. However, there are also comments indicating inconsistency in comfort levels; some beds are too soft, worn out or even uncomfortable. Issues such as beds consisting of multiple mattresses that move freely, hard or sagging mattresses and broken frames contribute to a less satisfactory experience for some guests. Despite the varied reviews, there appears to be a consensus that the hotel could benefit from a more consistent upgrade and replacement of mattresses to ensure a uniformly comfortable stay for all visitors.
Cleanliness
Parkhotel Plzen Congress Center receives overwhelmingly positive feedback regarding its cleanliness. Guests frequently highlight the clean and comfortable environment, noting the hotel's commitment to maintaining a tidy and pleasant atmosphere. Cleanliness is a major aspect appreciated by visitors, who describe rooms as clean, cozy, spacious and well-maintained. The bathrooms also receive high praise for their superb cleanliness and modernity.
Many reviews emphasize the hotel's overall high standards of cleanliness with some noting the meticulous attention to hygiene. Public areas are consistently well-kept, contributing to an overall clean and beautiful hotel environment. Guests appreciate the clean accommodation, clean public areas and the consistently high level of cleanliness throughout their stay.
While the majority of experiences are positive, a few remarks indicate variability in the cleaning service, such as rooms being cleaned only once in four days or some instances of superficial cleaning. However, these are overshadowed by the general consensus of excellent cleanliness standards and a well-maintained atmosphere, reassuring future visitors of a splendidly clean and comfortable stay at Parkhotel Plzen.
Staff
The staff at Parkhotel Plzen Congress Center is generally commended for their friendliness and helpfulness. Guests frequently highlight the warm and welcoming reception staff, who are described as pleasant, accommodating and professional. The overall impression is that the front desk personnel are approachable, knowledgeable and provide excellent service, often going the extra mile to ensure a pleasant stay. Many reviews emphasize the politeness and competence of the staff with special mentions of their good language skills and problem-solving abilities.
However, there are some variations in guest experiences, particularly regarding the behavior of certain staff towards foreign guests and the mixed attitudes of the restaurant and breakfast buffet staff. While many encounters with staff are marked by smiles and a willingness to assist, a few guests noted instances of inefficiency and unprofessionalism. Despite these occasional inconsistencies, the general consensus is that the staff contributes positively to the hotel experience with many guests appreciating their courteous and supportive demeanor.
Wi-Fi
Parkhotel Plzen Congress Center offers complimentary Wi-Fi as a four-star service feature, however, the reviews paint a mixed picture when it comes to Internet connectivity. Several guests experienced weak Wi-Fi signals and poor Internet connections throughout their stay, including issues like unstable and sometimes non-existent coverage. In contrast, other guests found the Wi-Fi to be functional, reliable and of good quality, appreciating its availability both wired and wireless. While some mentioned enjoying high-quality connections, others noted that the Wi-Fi needed updating to meet modern standards. The inconsistency in Wi-Fi performance suggests that connectivity could vary depending on the location within the hotel with some areas providing better reception than others.
Spa
The Parkhotel Plzen Congress Center's spa offers a fantastic experience with beautiful views that guests find exceptionally impressive. The facility features a pool, tennis court, gym and sauna, along with great amenities in the wellness area, which many describe as wonderful and simply exceptional. The private spa area is highlighted as a special feature, appreciated for its privacy and soothing atmosphere.
However, potential visitors should note that the spa services require an additional fee and must be booked in advance, as they are often fully booked and not part of the standard hotel offerings. Some guests have experienced complications when trying to book the sauna, managing to do so only once due to high demand. Additionally, there have been instances where jets in the whirlpool tub or bathtub were not functioning properly or were not as clean as expected.
Despite these occasional drawbacks, the overall spa experience is highly praised and is considered a must-try element of the hotel. The wellness area with its comprehensive facilities and serene environment, remains a standout feature that guests are encouraged to utilize during their stay.
Gym
The gym at Parkhotel Plzen Congress Center receives predominantly positive feedback from its guests. Many highlight the facility as being great, nice, clean and well-equipped with a plethora of fitness equipment available. The fitness center is often described as extensive and spacious with some reviews specifically praising the presence of a superb gym and lots of equipment. Guests appreciate the free access to the gym and some noted it as having a free, extensive public fitness studio. Additionally, there are remarks about the gym being excellent and offering good exercise selection.
However, there are a few minor criticisms, such as the absence of certain leg equipment and a wish for longer opening hours. Overall, the gym at Parkhotel Plzen is well-regarded for its cleanliness, quality and variety of equipment, contributing to a positive fitness experience for guests.
Pool
The pool at the Parkhotel Plzen Congress Center has garnered a range of impressions from guests, mostly leaning towards positive. Many found the pool to be beautiful, lovely and well-maintained with the outdoor setting being particularly appreciated. Guests enjoyed the refreshing, super pleasant nature of the pool, which is described often as good and nice with a great pool service offering fresh towels. Additionally, the area around the pool is well-equipped with loungers and is noted to be quiet and relaxing at times.
However, the experience is not without its drawbacks. Some remarked that the pool could use renovation and noted instances when the water was too cold or not heated. Others found the pool to be too small and sometimes overcrowded with reports of elevated chlorine levels and it showing its age. The limited operational period, only open from June 1st and the early closing times were points of contention. Noise from guests on occasion also detracted from the experience.
Despite these critiques, the majority of guests found the pool and spa facilities a pleasant aspect of their stay, highlighting its modern and chic design as well as the free use and provision of towels.
Tennis
The tennis facilities at Parkhotel Plzen Congress Center are highly praised by guests for their quality and exceptional services. The courts are well-maintained and offer both tennis and padel options, providing diverse opportunities for sport enthusiasts. Guests find the tennis area nice and the courts good with excellent execution that extends to the gym facilities as well. The staff at the tennis courts are accommodating, ensuring a positive experience. Additionally, equipment rental options are available, making it convenient for guests to enjoy tennis without needing to bring their own gear. Despite a few instances where the tennis court wasn't available, the overall impression remains very positive, supported by well-equipped and properly maintained sports facilities throughout the hotel.
Parking
Guests of Parkhotel Plzen Congress Center have praised the hotel's parking facilities for their convenience and ample availability. The parking area is located near the entry, making it easy for guests to access. A significant highlight is that parking is free for hotel guests with many mentioning the availability of free parking right in front of the hotel. The vast parking lot offers plenty of spaces, ensuring that there is no difficulty finding a spot. Some guests also indicated that there is an underground parking garage. Overall, the parking is described as spacious and parking without any issues is a common theme in the reviews.
EV charging stations
The Parkhotel Plzen Congress Center offers convenient amenities for guests driving electric vehicles. The hotel provides EV chargers, ensuring that guests have access to electric vehicle charging stations throughout their stay. The charging facility is well-integrated into the parking area, making it easy for visitors to use the EV friendly parking spots. Additionally, the connection to the city center is efficient with buses nearby and accessible power outlets available for quick charging. Overall, the hotel caters well to the needs of electric vehicle owners, combining practical charging solutions with good accessibility.
Family
The Parkhotel Plzen Congress Center is highly regarded for its family-friendly environment and amenities. Guests appreciate the family atmosphere and find it ideal for stays with children, noting that child cribs are provided quickly upon request. The hotel offers connected family rooms, making it convenient for families. Various facilities, including the pool and tennis courts, are suitable for family activities and the property is also accommodating for walks with a baby. The staff is noted for being responsive and allowing room changes to accommodate baby monitor ranges. Overall, the hotel is seen as a nice place for a family-friendly stay.
4 Star
Parkhotel Plzen Congress Center offers a mix of experiences when it comes to living up to its four-star rating. While many guests appreciate the good room service, reasonable amenities and excellent service accommodations, the overall sentiment suggests that the hotel could use some improvements and a refresh. The facilities and service are generally perceived as helpful and professional, consistent with what one would expect from a four-star hotel. However, there are some aspects that fail to meet typical four-star standards, such as the absence of a kettle in rooms and having to pay extra for the sauna. Some guests have remarked that the hotel feels more akin to a three-star establishment and lacks the quality one might find in four-star hotels abroad. Despite these critiques, the hotel is considered to have a reasonable price, decent facilities and good food.
Business
Parkhotel Plzen Congress Center caters well to business travelers, providing an environment conducive to conferences, meetings and other business events. The hotel features adequate business facilities, ensuring guests have everything they need for a productive stay, including a good business lounge and business breakfast options. The staff's professional approach enhances the overall experience, making business trips pleasant and efficient.
Rooms are designed to meet the needs of business travelers, contributing to a comfortable stay. The location is also advantageous, being close to a major park, which offers a respite for walks and fresh air amidst a busy schedule. For those seeking additional amenities, the hotel provides wellness services for a fee, including access to a sauna, although booking this service can be complicated during peak business times. The hotel also boasts excellent accommodation and sports facilities, such as a gym and tennis courts, which complement the needs of active travelers.
Parkhotel Plzen Congress Center consistently receives recommendations as a suitable choice for business trips, successfully providing an environment that supports productivity and well-being.
Accessible
Parkhotel Plzen Congress Center scores highly in terms of accessibility for guests with disabilities. The hotel provides wheelchair-accessible rooms and necessary accessibility features, including elevators and accessible facilities such as the gym and food arrangements. Guests appreciated the hotel's easily accessible location from the highway and its convenient access to bus and trolleybus routes. Free parking is an added benefit, though it isn't monitored. Rooms are gradually renovated with a focus on cleanliness and soundproofing, offering a pleasant stay. While some issues with accessible pathways were noted, the overall accessibility experience is positive.
Outdoor Pool
The outdoor pool at Parkhotel Plzen Congress Center has received praise for its size and overall appeal. Described as stunning and pleasant, it offers a spacious area with ample sun loungers, ensuring guests can find a place to relax. Families appreciated the pool as a nice place for kids to enjoy. The pool was well-maintained, contributing to a positive swimming experience.
However, the closing time of 6:00 PM has been mentioned as a downside, limiting guests' evening use. Some reviews noted occasional issues with the pool being closed or not available and there were mentions of inconsistent cleaning. Despite these drawbacks, the pool remains a highlight for many visitors, particularly for its inviting and comfortable setting.
Dog Friendly
Parkhotel Plzen Congress Center stands out as a welcoming destination for dog owners. Numerous reviews highlight that it is a dog-friendly hotel, allowing and welcoming dogs with open arms. Guests appreciate the convenience of being able to park right next to the hotel, making it easy to travel with pets. The surrounding area offers dog care facilities nearby, ensuring that pet owners have access to necessary services. This accommodating approach extends to children as well with the hotel being described as child-friendly. However, potential patrons should be aware that there may be an additional charge for bringing a dog. Overall, Parkhotel Plzen Congress Center provides a comfortable and inclusive environment for guests traveling with their furry friends.
Yes, Parkhotel Plzen Congress Center has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
Yes, a spa is available at Parkhotel Plzen Congress Center.
Yes, Parkhotel Plzen Congress Center welcomes dogs.
Yes, parking facilities are available at Parkhotel Plzen Congress Center.