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Summary of reviewsGrand Laola Spa consistently receives accolades for its prime location, nestled in a serene forest area on the outskirts of Pobierowo and just steps away from the stunning Baltic Sea. The peaceful setting, combined with close proximity to the beach and convenient access to town amenities, makes it an ideal spot for both relaxation and activity. Guests frequently commend the beautiful, picturesque surroundings that offer ample opportunities for hiking, cycling and enjoying breathtaking sea views.
The breakfast experience is largely favorable, featuring a rich and varied buffet that includes an array of sausages, cheeses, fresh fruits, breads and beverage options. Although the breakfast area can become crowded and some guests have noted issues with coffee quality, the overall ambiance and friendly staff contribute to a pleasant dining experience.
Dinner also earns high marks with guests praising the abundance and quality of the buffets and à la carte options. Themed evenings and live music events enhance the dining experience, making it both enjoyable and entertaining. Despite some minor criticisms regarding buffet variety and dinner availability times, the delicious food and good value are consistent highlights.
When it comes to accommodations, guests often laud the spaciousness, cleanliness and modern decor of the rooms, particularly the deluxe and premium apartments. Rooms with balconies offer enjoyable views and additional space, adding to the overall comfort. However, some guests have mentioned issues with inconsistent cleaning services and dated furnishings in standard rooms.
Cleanliness at the Grand Laola Spa attracts mixed feedback. Many guests commend the spotless and well-maintained rooms, spa and pool areas. However, inconsistencies in housekeeping services, such as infrequent room cleaning and specific issues like mold and unclean bathrooms, were noted by some guests.
The staff receives significant commendation for their friendliness and attentiveness with particular praise for the reception and restaurant teams. Despite occasional language barriers and inconsistent service behaviors in certain areas, the overall sentiment leans positive, highlighting the staff's helpfulness and dedication to guest satisfaction.
Wi-Fi service experiences vary with some guests praising the strong and reliable connection while others report weak signals and poor coverage, particularly in their rooms.
The gym is well-regarded for being well-equipped and well-maintained, offering a clean and functional workout environment. Despite its smaller size, guests find it sufficient for their fitness needs and appreciate the additional amenities like the pool, jacuzzi and sauna.
The pool area, though described as beautiful and relaxing with its whirlpools and sauna, faces criticism for requiring renovations and concerns about safety issues such as missing tiles and high chlorine levels. Despite these flaws, the pool remains an attractive feature, especially on rainy days.
Parking options at Grand Laola Spa are varied and generally satisfactory, offering security and convenience. However, some guests find the parking fees on the expensive side.
Overall, Grand Laola Spa stands out for its superb location, excellent food, comfortable accommodations and friendly staff with some areas needing improvement in consistency and maintenance.
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Aparthotel with Swimming Pool
