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Summary of reviewsTeleferic Grand Hotel, situated amidst the picturesque forests of Poiana Brașov, offers guests an exceptional location close to ski slopes, cable cars and hiking trails, making it perfect for both winter and summer activities. The serene and tranquil setting, combined with stunning mountain views, adds to its charm, making it a top choice for those seeking both relaxation and adventure. The hotel's strategic location provides easy access to nearby attractions such as Brasov and Rasnov.
Guests are particularly impressed with the hotel's breakfast, described as rich, varied and luxurious with live music adding to the sophisticated ambiance. The diverse food options cater to all tastes and dietary needs, often cited as some of the best compared to offerings in high-end hotels worldwide.
The dining experience extends to dinner, where the stylish restaurant serves a varied menu with exceptional meals and impeccable service, often highlighted by live music. While the menu could use more unique dishes and some noted long waiting times, the overall quality of food and the pleasant dining environment are frequently praised.
The rooms in Teleferic Grand Hotel are commended for their cleanliness, spaciousness and elegant design, featuring beautiful wooden decor and stunning mountain views. Equipped with all necessary amenities and serviced daily, the rooms ensure a comfortable and luxurious stay, though some minor improvements could be made in soundproofing and maintenance.
The hotel's commitment to cleanliness extends throughout, from spotless communal spaces to well-maintained facilities, contributing to a fresh and inviting environment. The friendly and attentive staff enhance the experience, providing outstanding service and personalized gestures that make guests feel welcome and valued.
The hotel's spa is another highlight, appreciated for its high-quality facilities, including pools, jacuzzis, saunas and a relaxation area. Despite occasional crowding and concerns about the pool size, the overall atmosphere and amenities provide a soothing retreat.
While the gym receives mixed reviews with some finding it small and recommending earlier opening hours, other facilities like parking receive high marks for their convenience and security. The on-site EV charging stations also earn points for supporting sustainable travel.
Families will find the hotel particularly accommodating with spacious family rooms, well-arranged playgrounds and special amenities for children enhancing the family-friendly environment. Despite minor critiques, the positive aspects, including activities and services for kids, make it highly recommended for family stays.
Although the comfort of the beds garners mixed reviews, the majority find them satisfactory with high praise for comfortable mattresses and excellent bed linens. In conclusion, Teleferic Grand Hotel stands out for its exceptional location, high-quality food, luxurious rooms, cleanliness and welcoming staff, making it a desirable destination for both relaxation and adventure. Show more
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Hotel with EV Charging Stations
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Indoor Pool
Business Hotel
Hotel with Parking
EV charging stations
Hotel with Gym
4-Star Hotel
Hotel with Indoor Pool
Room Types
Standard Double RoomOffering free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The double room offers air conditioning, soundproof walls, a minibar, a tea and coffee maker and a flat-screen TV with cable channels. The unit has 1 bed.
Superior Double RoomOffering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a hairdryer and slippers. The spacious air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a minibar and a tea and coffee maker. The unit has 1 bed.
Deluxe SuiteThis spacious suite includes 1 living room, 1 separate bedroom and 2 bathrooms with a bath and free toiletries. This suite is air-conditioned and has a flat-screen TV with cable channels, soundproof walls, a minibar and a tea and coffee maker. The unit has 3 beds.
Junior Suite Premium Offering free toiletries and bathrobes, this suite includes a private bathroom with a shower, a bidet and a hairdryer. The suite offers air conditioning, soundproof walls, a minibar, a tea and coffee maker, as well as a flat-screen TV with cable channels. The unit has 2 beds.
Junior SuiteThe air-conditioned suite has 1 bedroom and 1 bathroom with a bath and a hairdryer. The suite features parquet floors, a seating area with a flat-screen TV with cable channels, soundproof walls, a minibar, as well as a tea and coffee maker. The unit has 2 beds.
Single RoomProviding free toiletries and bathrobes, this single room includes a private bathroom with a bath, a hairdryer and slippers. The single room provides air conditioning, soundproof walls, a minibar, a tea and coffee maker and a flat-screen TV with cable channels. The unit offers 1 bed.
Economy Standard Double Room Low ground floor without BalconyLocated on the ground floor, this double room has a minibar, cable TV and soundproofing.
Economy Junior Suite Low ground floor without Balcony Located on the ground floor, this suite features a bathrobe, sofa and seating area.
Guest Reviews
9.5
Excellent
Location
Nestled amidst the picturesque forests of Poiana Brașov, Teleferic Grand Hotel boasts an exceptional location that consistently impresses visitors. This beautifully decorated hotel is perfectly situated near the main ski slopes, making it an ideal spot for winter sports enthusiasts. Guests are effusive in their praise for the hotel's proximity to the cable car, ski lifts and various hiking trails, highlighting its unmatched convenience for both winter and summer activities.
The serene, quiet location is a significant draw, providing a tranquil retreat with stunning mountain views. The beautiful surroundings offer a magnificent landscape that adds to the charm and appeal of the hotel. In addition to its superb positioning, the hotel offers excellent facilities, including a high-quality spa, a fantastic restaurant and comfortable, clean rooms.
Conveniently close to Brasov and Rasnov, the hotel's strategic location allows for easy access to nearby attractions, though a car is recommended for those wishing to explore further afield. The ease of accessibility, combined with the peaceful forest setting and proximity to the bustling ski resort, makes Teleferic Grand Hotel a top choice for visitors seeking a blend of relaxation, adventure and natural beauty.
Breakfast
The breakfast experience at the Teleferic Grand Hotel has left guests impressed and satisfied. Reviewers frequently describe the breakfast as rich, varied and luxurious, emphasizing an exceptional selection of dishes. Guests appreciated the diverse food options that cater to all tastes and dietary needs, including personalized dishes prepared by an on-site chef, a chocolate fountain and even options for small babies. Live music, often featuring violin performances, adds a sophisticated ambiance to the morning meal.
Notable mentions include the availability of specialty items such as lactose-free milk and a wide range of cheeses, meats, sushi and fresh fruits. Many guests declared it the best breakfast they have ever experienced in a hotel, noting the high quality and freshness of the food. The breakfast is often described as beyond expectations with some reviewers saying it rivals offerings found in top hotels in cities like Dubai.
However, a few guests remarked on crowded conditions and wait times during peak hours, suggesting that extending breakfast hours could improve the experience. Overall, the breakfast at Teleferic Grand Hotel stands out for its variety, quality and attentive service, making it a highlight for many guests during their stay.
Dinner
Teleferic Grand Hotel offers an exceptional dining experience that appeals to a wide array of tastes. The hotel boasts a stylish restaurant with a varied and diverse menu, catering to every palate with delicious, appetizing and first-class meals. Guests consistently praise the quality and taste of the food, be it the lunch, dinner or the diverse breakfast offerings.
The dining environment is often described as pleasant and luxurious, featuring attentive and polite staff who ensure the service is impeccable. Live music during dinner adds a delightful touch, enhancing the overall dining experience.
Though some found the menu could use more interesting and special dishes and others experienced long waiting times on occasion, the food generally receives high marks for its delicious and enjoyable nature.
The on-site restaurant stands out for its superb quality with many guests opting to dine there every night. Overall, Teleferic Grand Hotel's dining facilities contribute significantly to its charm, making it a desirable destination for food lovers.
Rooms
Teleferic Grand Hotel's rooms have garnered widespread praise for their cleanliness, spaciousness and elegant design. Guests consistently highlight the meticulous and tasteful decor with rooms being described as well-arranged, cozy and warm. The rooms are notably spacious, often exceeding expectations in size and comfort, making them particularly suitable for families. The aesthetic charm of the rooms is enhanced by beautiful wooden decor and thoughtful design, adding to the overall pleasant atmosphere.
The hotel's rooms are equipped with all necessary amenities, including comfortable beds, minibars and high-quality bathroom products, ensuring a comfortable stay. Many rooms boast stunning views of the surrounding mountains and forest, enhancing the serene and relaxing environment. Daily cleaning services are routinely praised with guests appreciating the sparkling cleanliness and fresh feel of their accommodations.
While most feedback is positive, a few guests noted some minor issues, such as insufficient soundproofing, occasional maintenance needs and occasional room size concerns. Despite these minor drawbacks, the overall experience in the rooms at Teleferic Grand Hotel is highly rated, making it a strong choice for travelers seeking comfort, luxury and attentive service in a beautiful alpine setting.
Beds
Teleferic Grand Hotel seems to offer a mixed experience when it comes to the comfort of their beds, although the majority of feedback leans towards the positive. Many guests found the beds to be very comfortable with some even describing them as the best they have ever slept in at a hotel. The mattresses receive high praise for their comfort and the bed linens are noted to be excellent.
However, there are some recurring issues related to the beds. In particular, some guests felt that the mattresses were too soft, while others found the pillows to be either too firm or too high, leading to an uncomfortable experience. The setup of double beds composed of two single beds with separate duvets was mentioned as a drawback for those preferring a single, cohesive mattress.
For families, the smaller bed size and the uncomfortable sofa bed mattress were highlighted as areas needing improvement. Despite these issues, many guests appreciated the frequent change of bed linen and the overall cleanliness and comfort provided by the bedding.
In summary, while there are some areas for improvement, especially regarding mattress firmness and pillow comfort, the majority of guests at Teleferic Grand Hotel seem to enjoy a good night's sleep in their comfortable beds.
Cleanliness
Teleferic Grand Hotel consistently impresses guests with its outstanding commitment to cleanliness. Feedback repeatedly highlights the hotel's "impeccable cleanliness," evident in the spotless communal spaces, clean and spacious rooms and well-maintained facilities. Guests find the hotel environment fresh and beautifully maintained with particular praise for the clean, large swimming pool and neat SPA area. The meticulous daily cleaning routine ensures rooms and bathrooms are consistently clean, contributing to a comfortable and pleasant stay.
Certain areas such as room carpets and some minor incidents such as chocolate stains on balcony chairs suggest there is always room for minor improvements, but generally, the cleanliness remains excellent. Moreover, the hotel's very friendly and attentive staff significantly enhances the guests' overall experience, ensuring high standards are maintained. Luxurious, beautifully designed rooms, cleaned every day, offer a cozy and comfortable retreat, making Teleferic Grand Hotel one of the best accommodations in the country. This dedication to maintaining an exceptionally clean and welcoming environment ensures a satisfying stay for travelers seeking both relaxation and high-quality service.
Staff
The staff at Teleferic Grand Hotel receive consistent praise for their friendliness, professionalism and attentiveness. Guests have highlighted the exceptional service and helpful nature of the team. Many reviews mention the staff as being not only kind and polite but also proactive and well-trained. The positive and respectful attitude of the staff, who are predominantly foreign, particularly Filipinos, has notably enhanced the overall guest experience. Special mentions of personalized gestures, such as giving complimentary items for special occasions, add to the hotel's reputation for outstanding customer orientation and care. Such exemplary service, coupled with a smiling and welcoming demeanor, contributes to a highly pleasant atmosphere for the guests at this hotel.
Spa
The spa at the Teleferic Grand Hotel has garnered high praise from guests for its cleanliness, beautiful arrangement and comprehensive range of facilities. Many guests found the spa area to be excellent, highlighting features such as the indoor pool, outdoor jacuzzis, multiple saunas, a relaxation area and fitness and massage services. The spa is noted for its high-quality facilities and inviting atmosphere, making it a perfect place to relax, especially after a day of skiing.
However, some guests mentioned that the spa area can get quite crowded, particularly around the pool on weekends. Despite being very clean and well-maintained, a few visitors felt that the spa was somewhat small for the size of the hotel and found the pool to be undersized. Additionally, some guests noted that the temperature in the spa could be cold at times.
Overall, the spa at Teleferic Grand Hotel is highly regarded for its excellent amenities, professional staff and soothing environment. It offers a variety of services and entertainment options, contributing to a relaxing and enjoyable experience for visitors.
Gym
The gym at the Teleferic Grand Hotel receives mixed reviews from guests. While some appreciate the beautiful fitness studio and have expressed love for the gym, others find it to be quite small, even describing it as tiny and insignificant. There are suggestions for the gym to occupy a larger space to better accommodate guests. Additionally, feedback mentions that the gym opens late, at 10am and it is suggested that an earlier opening time would be more convenient. The hotel also offers other facilities like a spa, which are appreciated by the guests.
Pool
The pool experience at Teleferic Grand Hotel seems to have garnered a mix of feedback from guests. On the positive side, many have praised the pool for being large, clean and perfect for a relaxing experience with a cozy and well-equipped SPA center offering everything needed to escape the daily grind. The indoor and outdoor pool areas, including heated pools and jacuzzis, are noted for their cleanliness and comfort.
However, there are also areas needing improvement. Multiple reviews highlight the pool as being rather small and often crowded, especially for the hotel’s capacity. The issue of limited sunbeds is repeatedly mentioned, making it difficult to find seating during busy times. Additionally, some guests found the water to be too cold or overly chlorinated, which detracted from their experience. The indoor pool, in particular, was sometimes not accessible or undergoing renovation, causing further inconvenience.
Despite these downsides, the general atmosphere of the pool area, coupled with clean amenities such as towels and the warmth in the pools when functioning properly, still provides a satisfactory experience for many visitors.
Parking
Teleferic Grand Hotel offers a variety of convenient parking options for its guests, highlighted by ample availability and security. Guests frequently mention the free parking, emphasizing that it is private and spacious, making it easy to find a spot. The parking area is well-arranged with controlled access and easy entry using a room card, ensuring security and ease of use.
The reception staff play an important role in managing the parking arrangements, being particularly attentive about guests' departures, which adds an extra layer of organization and customer service. Indoor and outdoor parking options are available and the staff are described as very helpful in facilitating parking access, ensuring a seamless experience for visitors. Overall, the parking facilities at Teleferic Grand Hotel are highly regarded, reflecting thoughtful management and guest-centric services.
EV charging stations
At the Teleferic Grand Hotel, guests appreciate the well-maintained and new electric vehicle (EV) charging stations. The hotel boasts free charging points conveniently located next to the building, making it a car-friendly destination, particularly for visitors with electric cars. While some reviews noted occasional unavailability, the overall sentiment is positive about the hotel's commitment to supporting sustainable travel with its accessible charging facilities.
Family
Teleferic Grand Hotel is an ideal retreat for families, providing a range of amenities that cater specifically to children. The family rooms are consistently praised for being perfect: spacious, clean and well-suited for family stays. Guests appreciate the cozy family atmosphere and the exceptional setup for children, which includes various indoor and outdoor playgrounds.
One of the highlights is the well-arranged and fully equipped playground, though some reviewers note that the playground across the street is more appealing and the indoor playground on the smaller side. Nonetheless, the hotel offers ample activities designed for kids, including morning activities and a special breakfast tailored for younger guests.
Families staying in the Family Suites benefit from separate rooms for parents, enhancing privacy and convenience. Additional thoughtful touches, such as kids’ books in the room and special bags of candy, add to the welcoming, child-friendly environment.
Despite minor critiques, such as the less attractive playground or the indoor play area being small, the overall sentiment is highly positive. The presence of multiple family activities, children’s services and a family-supportive atmosphere make Teleferic Grand Hotel highly recommended for family travel.
4 Star
The Teleferic Grand Hotel consistently meets or even exceeds its four-star rating with high-quality service and facilities. Guests often describe the hotel as deserving the praise it gets with some even feeling that it offers real five-star service despite its four-star rating. The comfort level and amenities are noted to consistently match four-star standards and many have commented that the services and facilities provided are premium quality. The staff receive positive feedback for their service, although there are mentions of a lack of comprehensive knowledge expected at a four-star restaurant. Some guests feel the hotel does not meet the expectations of a five-star establishment, but generally agree that it lives up to a strong four-star experience. Overall, Teleferic Grand Hotel is seen as a top choice within its category, likely the best four-star hotel many have stayed in. Despite minor setbacks, the hotel's diligent maintenance and high service standards align well with its rating.
Business
Teleferic Grand Hotel is particularly well-suited for business travelers, offering conveniences and comfort tailored to their needs. The hotel is business-friendly, featuring clear signage in English, which aids international guests. The professional staff add to the smooth experience, ensuring that all business requirements are met efficiently. Additionally, the hotel provides good wifi coverage, essential for online work and communication. Though not explicitly detailed, the presence of business facilities signifies the hotel's readiness to accommodate professional activities. Amenities such as the nice jacuzzi by the indoor pool offer a chance for relaxation after a busy day of meetings or work, making it an excellent choice for both productivity and unwinding.
Indoor Pool
The Teleferic Grand Hotel features a large and clean indoor pool that is heated, providing a warm and inviting experience for guests. Many visitors have noted spending significant time enjoying the pool, which is complemented by two cozy hot tubs. The spa services receive consistent praise for being great, although it can be challenging to find an available spot for a massage due to high demand.
While the indoor pool is exceptionally clean and well-maintained, some have mentioned that it is occasionally too small and faces design issues. Additionally, accessibility to the pool might be a concern as some reviews noted that it is not easily accessible. Despite these minor drawbacks, the indoor pool along with the warm and welcoming ambiance of the spa area are favorite spots for guests seeking relaxation and leisure during their stay.
Honeymoon
The Teleferic Grand Hotel has garnered high praise from guests, particularly honeymooners, who have found it to be an ideal romantic getaway. The honeymoon suite, frequently described as lovely and cozy, provides a perfect setting for an amazing honeymoon stay. Guests often mention receiving a complimentary wine bottle, adding a special touch to their visit.
The hotel's ambiance is well-suited for romantic trips with decor that becomes especially enchanting during Christmas. Gorgeous views further enhance the experience, contributing to what many describe as the best vacation. The property has rightfully earned numerous awards and accolades, reflecting its commitment to providing a memorable stay for its guests.
In summary, the Teleferic Grand Hotel effortlessly combines comfort, romance and scenic beauty, making it a highly recommended destination for honeymooners.
Romantic
Teleferic Grand Hotel is a highly recommended romantic getaway that has left a lasting impression on many couples. Nestled in a picturesque mountain environment, the chalet-style accommodation offers more than just beautiful scenery—it provides a dream-like atmosphere perfect for celebrating special occasions such as wedding anniversaries. Guests have raved about the relaxing holiday ambience, the cozy and romantic hotel ambience and the amazing couple experiences they've shared here.
Every morning, guests are treated to pleasant violin music that enhances the serene environment, making them feel they never want to leave. With friendly service accompanying the beautiful design of the hotel, it’s clear why so many recommend a romantic surprise during their stay. The thoughtful touches and impeccable setting ensure that every moment at Teleferic Grand Hotel feels like a special celebration.
Yes, Teleferic Grand Hotel has pool(s) that belong to one or more of the following categories: Indoor Pool.
Yes, a spa is available at Teleferic Grand Hotel.
No, Teleferic Grand Hotel doesn't allow dogs.
Yes, parking facilities are available at Teleferic Grand Hotel.