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Summary of reviewsThe Royal Hotel in Polokwane garners high praise for its strategic location, offering easy access to town, main roads, restaurants and malls, all within a peaceful and quiet environment. This well-positioned, secure hotel is complemented by clean, spacious rooms and proximate amenities, making it a recommended choice for travelers.
Breakfast at the Royal Hotel receives mixed reviews. Many guests find it superb, delicious and well-presented, while others feel it is overpriced and not included in the room rate. The breakfast experience is good for some but leaves room for improvement in terms of variety and value for money. Similarly, the dinner receives positive marks for food quality, particularly the steak with pepper sauce, but guests note the menu could be more varied and the prices more reasonable.
Room cleanliness and spaciousness are standout features at the Royal Hotel. Guests appreciate the neat, well-organized and recently renovated spaces. Comfortable beds and convenient basic amenities like soap and shampoo enhance the stay, although maintenance issues like non-functioning fridges and cold showers are occasionally reported. Overall, the rooms provide good value for money, bolstered by friendly and welcoming staff.
Cleanliness is a recurring highlight with high standards maintained across the hotel's facilities, contributing significantly to the pleasant experience. The hotel's cleanliness combined with its convenient location and friendly staff makes it a favorite among visitors.
The hotel staff receive consistent praise for their friendliness, helpfulness and accommodating nature. The reception team and security staff are especially noted for their positive attitudes, although there is room for improvement with some night staff and cleaning crew.
WiFi at the hotel presents a mixed bag with some guests enjoying superfast connections, while others face unreliable and weak signals. Despite WiFi issues, guests laud the hotel's cleanliness and other amenities like the generator.
The Royal Hotel is also family-friendly with spacious accommodation options that cater well to families. It is noted as a comfortable and suitable environment for children, although there are concerns about kids running around and limited parking on busy nights.
Beds at the Royal Hotel receive mixed reviews, leaning mostly towards comfort. Many guests find the beds large, clean and comfortable, while some experience issues with old, squeaky mattresses and occasional bed bugs.
Overall, the Royal Hotel stands out for its cleanliness, comfort and central location. While it holds a four-star rating, some guests feel the amenities align more closely with a three-star experience. Nevertheless, the hotel offers good value for money, particularly for business travelers and remains a superb choice for clean and comfortable accommodation.
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