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Summary of reviewsHotel Lux Aquapark garners mixed reviews across various aspects, though many positive experiences are highlighted. Situated on the outskirts of Poltava, the hotel's location offers convenience for travelers with easy highway access and ample parking, although the distance from the city center requires additional travel time. Rooms with pool views add a pleasant touch for guests.
Breakfast receives a variety of responses; many guests enjoyed delicious and filling options like waffles with chocolate jam included in their room rate. However, some experienced issues like the presence of flies, missing menu items and lengthy waits. Dinner reviews are less favorable, often citing overpriced food, limited menu and early kitchen closures, although the cocktails were well-received.
Rooms are appreciated for their cleanliness, spaciousness and stylish interiors. Many find the large, warm rooms and comfortable amenities satisfactory, though some report issues such as cold temperatures, non-functional appliances and impractical décor. Cleanliness throughout the hotel, including the water park and pools, is mostly praised, despite occasional lapses like cobwebs or mold.
The staff consistently receive commendation for their friendliness and attentiveness with particular praise for individuals known for their exceptional service. Some organizational lapses are noted but do not significantly detract from the overall positive impression.
The pool and water park are standout features with well-maintained, clean facilities and separate sections for different guests, including a dedicated kids’ area. Heated pools, multiple entries and sufficient lounge chairs enhance the experience. The water slides and lifeguard presence solidify the hotel's family-friendly appeal, though some guests feel the hotel could be better optimized for family stays.
Beds receive mixed reviews; comfort is often cited with many enjoying restful sleep due to comfortable mattresses and crisp linens. Some, however, find the pillows and bedding less satisfactory. Overall, the water park is a significant highlight, creating a unique destination that blends hotel accommodation with aquatic fun.
In summary, Hotel Lux Aquapark offers a largely positive experience with key strengths in its friendly staff, clean facilities and enjoyable water park. Some areas show room for improvement, particularly in dining and specific room amenities, but the overall sentiment is favorable for many visitors. Show more
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Categories
Hotel with Rooms With Jacuzzi / Hot-tub
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Swimming Pool
Pool Water Slide Water Park
Business Hotel
Cheap Hotel
Hotel with Gym
Small Hotel
4-Star Hotel
Hotel with Water Park
Hotel with Pool Water Slide
Room Types
Guest Reviews
7.8
Good
Location
Hotel Lux Aquapark is situated on the outskirts of the city, offering convenience for travelers with its close proximity to the highway. Guests have found the hotel's location to be ideal for specific travel purposes, appreciating the ease of access and available parking. However, the distance from the city center can be a drawback for some, necessitating additional travel time and costs to visit central attractions. Despite this, rooms with views of the pool are noted for their convenience, adding a pleasant aspect to the stay. The hotel is about a 13-minute drive from the center of Poltava, balancing seclusion with accessibility.
Breakfast
The breakfast experience at Hotel Lux Aquapark has garnered mixed reviews from guests. On the positive side, many guests found the breakfasts to be delicious, tasty and filling. The inclusion of breakfast in the room rate was appreciated and options like waffles with chocolate jam were highlighted favorably. Some guests mentioned that despite an inflated price, the convenience of having breakfast at the hotel was a benefit.
However, several guests were dissatisfied with their breakfast experience. Complaints included the presence of flies, missing items from the menu and dishes that were impossible to eat. Instances of burnt or dry food, such as Belgian waffles and lengthy waiting times also detracted from the experience. Some guests noted that breakfast started late and that better options might be found at nearby establishments. Overall, while many guests enjoyed a tasty and satisfying breakfast, there were also notable areas of concern that impacted the overall experience for others.
Dinner
At Hotel Lux Aquapark, dinner experiences appear to be varied but lean towards the negative end of the spectrum. While some guests found the food to be very tasty and described the dinner as delicious, many others were less impressed. Complaints about the food being overpriced and not matching the quality dominated the reviews.
The limited menu options, early kitchen closures and long wait times for dishes such as pizza were significant issues for several guests. Some even had to resort to finding food outside the hotel with a nearby gas station becoming an unexpected dining alternative. The restaurant hours also seemed to be a problem, as it closes by 8:00 PM and many guests were not informed about this in advance.
Although the bar area wasn't always operational, it did receive a mention for the well-made cocktails by the staff. However, overall, the inconvenience and dissatisfaction with the dining options left some guests recommending against having dinner at the hotel altogether.
Rooms
The rooms at Hotel Lux Aquapark receive mixed reviews with a notable trend towards cleanliness and spaciousness. Many guests appreciated the large, warm and clean rooms, noting the stylish interiors and comfortable amenities such as air conditioning and large double beds. The bathrooms, often described as huge and fabulous, also garnered positive feedback.
However, some reviews highlighted significant issues. A few guests reported very cold rooms, inconveniently placed sockets and non-functional air conditioners and refrigerators. The décor with bright red walls and black curtains, was seen as a matter of personal taste and some found it impractical. Several reviews mentioned the need for cosmetic repairs, pointing out worn-out mattresses and uncomfortable pillows. Despite these concerns, the overall sentiment hints at value for money with clean rooms and essential amenities making it a reasonable choice for many travelers.
Beds
The beds at Hotel Lux Aquapark offer a mixed experience for guests. Many found the beds to be comfortable with several mentions of crisp white bed linens and large double beds that enhance relaxation. Comfort was a recurring theme with specific praise for comfortable mattresses and bedding that contributed to a restful sleep. However, some guests noted issues such as uncomfortable pillows and duvet covers and a few found the beds to be either too soft or having protruding springs. There were also comments about the synthetic, dark-colored bedding, which some felt was used to conceal stains. Despite these criticisms, the overall sentiment suggests that most visitors had a comfortable experience with the hotel's beds.
Cleanliness
Hotel Lux Aquapark receives mostly positive feedback regarding its cleanliness. Many reviews highlight the clean and warm rooms with consistent mentions of clean sheets, towels and amenities. Guests appreciate the cleanliness of the water park and pools, which contribute to an overall clean environment.
However, some concerns are noted as well with occasional mentions of cobwebs in corners, mold and previous guests' hair being found. In a few instances, rooms are described as not cleaned thoroughly with dust and hair present. Despite these occasional negative remarks, the general consensus leans towards a very clean hotel experience with the majority praising the high standards of cleanliness maintained throughout the property.
Staff
Hotel Lux Aquapark boasts a consistently friendly and attentive staff, contributing to a welcoming and pleasant environment for guests. Visitors frequently commend the receptionist and the overall team for their warm and positive attitudes. Several staff members, including specific individuals like Lisa and Inna, receive special mentions for their exceptional demeanor and helpfulness.
The reception area has a standout administrator, described as excellent and smart, who goes above and beyond to accommodate guests, even providing specific food recommendations. Additionally, the lifeguards and cocktail makers add to the hotel's high level of hospitality.
However, occasional remarks highlight some organizational lapses, such as moments when there is no one present at the reception or instances requiring guests to wait for assistance. Despite these minor setbacks, the overall impression is that Hotel Lux Aquapark's staff is a significant asset, contributing to its clean, beautiful facilities and enjoyable water park, making visitors' stays memorable and positive.
Pool
Hotel Lux Aquapark offers an impressive range of aquatic amenities that stand out in guest reviews. The hotel boasts a clean, well-maintained pool with separate sections tailored specifically for hotel guests, ensuring a more exclusive experience. Families appreciate the well-organized kids' area, while adults can enjoy a dedicated swimming pool. The water park on the premises is described as large and great, adding to the overall appeal with well-constructed water slides and good lifeguard presence for safety.
Lounge chairs by the poolside provide comfortable spots for relaxation and the warm pool water enhances the swimming experience. Heated pools with multiple smooth entries make getting in and out of the water easy for everyone, maintaining a comfortable temperature. With no extra charges for swimming in the pool, it truly adds value to the stay. The relaxation area near the pool is ideal for unwinding, complementing the good pool views. In summary, the hotel's pools and water park facilities receive high marks for cleanliness, safety and enjoyment, proving to be a significant highlight for visitors.
Family
Hotel Lux Aquapark offers a mix of experiences for families, particularly when it comes to activities for kids. Many reviews highlight the spaciousness of the accommodations with plenty of room for the whole family to stretch out and enjoy. Guests frequently mention that the water park and pool areas are clean, making them a popular choice for families looking to spend time together and cool off during warm summer days.
Some families have been able to celebrate their children's birthdays at the hotel, adding a special touch to their stay. The hotel seems particularly well-suited for families during the summer with various amenities catering to children of different ages.
However, not all feedback is positive. Some reviews suggest that the hotel is not optimally designed with children in mind, pointing out issues such as children having to share a bed and certain rooms not being well-suited for family stays. There are also comments suggesting that the hotel might not be the best choice for a family vacation, especially with very young children.
Overall, while Hotel Lux Aquapark has appealing features for family visits, such as spacious rooms and a clean water park, it may fall short in terms of providing a fully family-friendly experience according to some guests.
Water Park
The water park at Hotel Lux Aquapark leaves a lasting impression on guests with its great selection of slides catering to both adults and children. Many guests recommend the water park for the fun and expansive experience it offers. The variety and availability of water slides, including a green water slide park, enhance the overall enjoyment. Guests frequently take rooms close to the water park to fully benefit from its features and the consensus is that it contributes significantly to the hotel's appeal. The blend of hotel accommodation with a substantial water park component creates a unique destination that feels more like a mini-aqua park retreat.
Yes, Hotel Lux Aquapark has pool(s) that belong to one or more of the following categories: Pool Water Slide, Water Park.
No, a spa isn't available at Hotel Lux Aquapark.
No, Hotel Lux Aquapark doesn't allow dogs.
No, parking facilities aren't available at Hotel Lux Aquapark.