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Grand Hotel Pomorie - Medical spa

Pomorie , 5 Prof. Stoyanov Str (Show on Map)

8.6

Very Good

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1 room2 guests 1 room, 2 guests

Info

Summary of reviewsGrand Hotel Pomorie - Medical spa is a luxurious spa hotel with an excellent location next to the sea and Pomorie Lake. Guests can enjoy stunning balcony views of the sea and easy access to the beach via a bridge from the 2nd floor. The breakfast is rich and diverse, catering to every taste, while the dinner has mixed reviews. The rooms are comfortable, spacious and clean, although some may require upgrading. The cleanliness of the hotel is mixed but generally maintains a high level of hygiene throughout. The staff receives mixed reviews with some guests praising their politeness and professionalism, while others complain about their unhelpful attitudes. The spa center, including the saltwater pool, sauna options and medical spa procedures, is generally satisfying, albeit with some hygiene and maintenance issues. The outdoor pool has mixed reviews with some guests finding it dirty and poorly maintained. The hotel offers a picturesque beach, complimentary sun loungers and parasols, but some guests found the surrounding infrastructure overly developed. The parking area is limited, which some guests found challenging and some guests have criticized the hotel for not meeting the requirements of a 5-star hotel. Overall, Grand Hotel Pomorie - Medical spa provides a luxurious and comfortable stay with some room for improvement in some areas.
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Pool 1 information:

Name of the pool: Salt water mineral pool

Hotel with Free Wi-Fi

Business Hotel

Accessible Hotel

Hotel with Gym

Size of the gym: 150 m² (1615 ft²)

Gym equipment:

Treadmill(s) - Stationery bicycle(s) - Rowing machine(s) - Elliptical(s) - etc. Number: 3

Exercise machine(s) - Multi exercise station(s) - Special-purpose exercise device(s) - etc. Number: 11

Training bench(es) - Dumbbell sets - Barbell sets - Kettlebells - etc.

Resistance bands - Balance trainers - etc.

Cost for using the gym: Free for guests

Hotel with Tennis Courts

5-Star Hotel

Hotel where Extra Health & Safety Measures Have Been Taken

Arrival

Do visitors need a health certificate (i.e. a test) prior to arrival?
No

Do you perform temperature checks upon guests' arrivals?
Yes, to all guests

Hotel with Outdoor Pool

Hotel with Children's Pool

Hotel with Indoor Pool

Hotel with Heated Pool

Room Types

Double or Twin Room with Sea View Please note that the room rate is based on 2 guests. Maximum occupancy is 3 guests (see Hotel Policies). Terrace with sea view, complimentary coffee and tea set.

Family Suite with Sea View Comfort and style is what one feels upon entering the Balneohotel “Pomorie” apartments. 2 separate rooms a hall and a bedroom, 2 toilets, a bathroom with hydro-massage and steam shower enclosure all bring joy and pleasure, offering complete relaxation and a refuge from everyday stress. Guests can also enjoy the terrace with a sea view, interactive television, paid channels, electronic games, free internet access and a complimentary coffee and tea set. There is the option of connecting the apartment with another sleeping room, which makes it convenient for accommodating families with children.

Luxury Suite with Sea View This apartment provides a spa bath. This air-conditioned apartment includes a flat-screen TV with cable channels, a private bathroom as well as a terrace with sea views. The unit offers 1 bed.

Single Room with Sea View This air-conditioned single room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony with sea views. The unit has 1 bed.

Junior Suite with Balcony and Sea View The air-conditioned suite has 1 bedroom and 1 bathroom with a bath and a shower. Boasting a balcony with sea views, this suite also features a minibar and a flat-screen TV with cable channels. The unit has 1 bed.

About Grand Hotel Pomorie - Medical spa

License: ПГ-ЖХЕ-9ШЗ-А1

Guest Reviews

8.6

Very Good

Location

Grand Hotel Pomorie - Medical spa boasts an excellent location right next to the shoreline and Pomorie Lake, providing guests with stunning balcony views of the sea. The hotel is situated just five minutes from the city center and provides guests with convenient access to the beach via a bridge that leads directly from the 2nd floor. Each room in the hotel also offers a beautiful view of the sea. The location is perfect for those who want to relax outside the city and take a stroll along the beach. Additionally, the hotel base is great and highly recommended by guests, offering free sun loungers and parasols on the nearby beach. Overall, the hotel's fantastic location and view make it a favorite of many travelers.

Breakfast

Guests rave about the breakfast at Grand Hotel Pomorie - Medical spa, describing it as rich, diverse and of excellent quality. They appreciate the well-selected, delicious food that caters to every taste, including vegans. With plenty of choice and fresh, tasty options, the breakfast is described as fantastic, fabulous and perfect. While some guests have a few minor exceptions, they overall consider the breakfast to be very good and worth the stay. The only recommendation is for the hotel to provide some soup options. Additionally, guests note the excellent service provided by the restaurant staff during breakfast. Overall, Grand Hotel Pomorie - Medical spa earns high marks for the breakfast experience.

Dinner

Guests at the Grand Hotel Pomorie - Medical spa have mixed opinions about the quality of dinner dining. While some say it's well-selected delicious food, varied and delicious, others report that the restaurant is not great and the dinner was not good. Some find the menu to be diverse and of good quality, but others complain that the food did not correspond to the hotel's categorization. The organization of dining also received some criticism with complaints of a lack of servers, difficulty finding a table and high prices. Additionally, some guests noted that the restaurant's atmosphere could be improved with outdated decor and worn tables and chairs. Those who had positive experiences at dinner enjoyed the bőséges vacsora kínálat (abundant dinner offer) and the unusual and tasty menu.

Rooms

The Grand Hotel Pomorie - Medical spa has a variety of rooms, from spacious and clean to outdated and in need of renovations. Many guests praised the comfortable beds and the stunning view of the sea from the rooms. The cleanliness of the rooms, including the bathrooms, was also highly appreciated. However, some guests expressed disappointment with the old-fashioned furnishings and the need for upgrades, such as new mattresses and fresh wallpaper. While the hotel boasts of large balconies and excellent soundproofing, some guests mentioned noise from malfunctioning amenities, like the shower or the faucet. Overall, the rooms at Grand Hotel Pomorie - Medical spa offer comfort, space and clean amenities with stunning views and balcony access for most rooms.

Beds

Guests at the Grand Hotel Pomorie - Medical spa can expect to rest easy on comfortable and spacious beds. While some guests noted that the mattresses had wear and tear or were deformed, others had no complaints about the quality of their slumber. A few guests did mention creaking beds or too-soft pillows, however one guest reported that the mattress in their suite needed to be replaced. Overall, guests can anticipate a restful night's sleep at the Grand Hotel Pomorie - Medical spa.

Cleanliness

Guests had mixed reviews about the cleanliness of Grand Hotel Pomorie - Medical spa. Some praised the hotel for maintaining cleanliness throughout the establishment, describing it as very clean and the cleaning staff doing an amazing job. Others, however, noted a lack of basic hygiene standards in some areas. Some guests reported seeing cobwebs, spiders and dirty bathrooms and rooms not being properly cleaned. Some also commented on worn-out towels and the lack of cleanliness in the spa area. Despite these mixed reviews, some guests found the hotel to be very clean and well-maintained with a high level of hygiene throughout.

Staff

The staff at Grand Hotel Pomorie - Medical spa receives mixed reviews from guests. While some describe them as impressively polite and professional, others complain about their rude or unhelpful attitudes. Some guests also note that few members of the staff speak English. However, there are also many positive comments about the friendly and responsive staff, particularly in the restaurant. Some guests highlight specific individuals who provided excellent service. On the other hand, negative comments focus on slow or poor service in the restaurant, as well as unclean tables that guests had to clean themselves. Overall, while the staff may have room for improvement in some areas, many guests still found them to be courteous and accommodating.

Spa

The overall impression of the Grand Hotel Pomorie - Medical spa's spa is positive with guests praising the variety of services offered and the opportunities provided for relaxation. Some guests note that the spa is small for the size of the hotel, but the quality of massages and the renovated spa area make up for it. However, some guests report issues with hygiene and maintenance, such as a cold spa center, a cleaning staff without gloves and closed areas due to refurbishment. The most appreciated features of the spa include the saltwater pool, numerous sauna options and medical spa procedures. Some guests recommend better organization and communication with the staff. Despite some drawbacks, the majority of guests are satisfied with the spa center and would consider visiting it again.

Pool

The Grand Hotel Pomorie - Medical spa offers a variety of pools including a saltwater pool, children's pool and indoor and outdoor pools. While some guests enjoyed the saltwater pool, others found the outdoor pool dirty and neglected. The spa center was also popular, but could be overcrowded with outside visitors. Water temperatures in the pools were variable with some finding them too cold. Maintenance of the pool area was mixed with some praising the garden and pool area while others found the pools dirty and in need of attention. The hotel's location next to the beach was a highlight for many, but some guests noted issues with mold and cold temperatures in the common areas. Overall, the hotel provided a pleasant place for spa and relaxation.

Beach

The Grand Hotel Pomorie - Medical spa offers stunning views of the sea from every room and has an excellent location right next to the shoreline. Guests can enjoy a picturesque beach right in front of the hotel, though some found the surrounding infrastructure to be overly developed. Despite this, all rooms provide a sea view and guests have easy access to the seafront. The hotel even has a bridge liaison with the beach, providing a seamless transition between land and sea. Some guests noted that it was windy during their beach visit and there were red flags, however, overall the beach was perfect for relaxing. Additionally, the hotel offers complimentary beach chairs and umbrellas. For those looking for a delicious meal, the hotel serves one of the best breakfasts among all Bulgarian resorts.

Parking

The reviews of Grand Hotel Pomorie - Medical spa's parking are mixed with many mentioning the limited space available. Some guests have found it difficult to find a parking spot, even in February when the hotel isn't as busy. Others have had to park their cars outside of the hotel's parking area on the street or improvised parking spots on the beach. Some guests have also noted the lack of order in the parking area. Despite this, some have found that there are enough parking spaces available. However, guests may need to park their cars far away from the hotel and walk a considerable distance to the entrance. Overall, while the hotel does offer parking, it may be best for guests to plan accordingly or consider alternative means of transportation.

5 Star

Grand Hotel Pomorie - Medical spa, a five-star hotel with an idea of luxury and comfort, has been criticized by some guests who believe it doesn't meet the expectations of a five-star hotel. Many guests were disappointed by the state of the interiors, including wallpaper peeling in the hallways and rusted lamps on the balconies. Some also noted the lack of included water at meals and the absence of juices at breakfast. There were complaints about broken mosquito nets and door locks, as well as about the overall service not meeting five-star standards. Several guests said they would not recommend this hotel and felt it didn't live up to the prices charged. However, some guests have found the hotel reasonably priced and decently equipped. Overall, there are mixed reviews about Grand Hotel Pomorie - Medical spa, but it is classified as a 5-star hotel nonetheless.

Outdoor Pool

The outdoor pool at Grand Hotel Pomorie - Medical spa appears to have mixed reviews. While some guests mentioned enjoying the pool area and garden, others described it as dirty, poorly maintained and too cold to use. It seems that the pool requires better upkeep and maintenance to meet guests' expectations.

Luxury

Experience luxury at Grand Hotel Pomorie - Medical spa, one of the most remarkable spa hotels in Bulgaria. The hotel is made with a lot of money and an idea for luxury. It boasts a luxurious atmosphere and great rooms at a decent cost. However, some guests have mentioned that the hotel does not meet the requirements for a 5-star hotel and the service and food could use some improvement. Overall, Grand Hotel Pomorie - Medical spa is a great option for those looking for a luxurious stay between Varna and Burgas.

Yes, Grand Hotel Pomorie - Medical spa has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Children's Pool, Outdoor Pool. For more information, read the answers to the Pool questionnaire

Yes, a spa is available at Grand Hotel Pomorie - Medical spa. For more information, read the answers to the Spa questionnaire

No, Grand Hotel Pomorie - Medical spa doesn't allow dogs.

No, parking facilities aren't available at Grand Hotel Pomorie - Medical spa.

Yes, Grand Hotel Pomorie - Medical spa has a gym. For more information, read the answers to the Gym questionnaire

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