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Hotel Minerva

Pordenone , Piazza Xx Settembre 5 (Show on Map)

6.5

Rated

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1 room2 guests 1 room, 2 guests

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Summary of reviewsHotel Minerva garners praise for its exceptional central location in Pordenone, providing easy access to the city center, old town, fair, theater, station, nearby blues festival and Valentino Park. This strategic placement is ideal for tourists and event-goers with many guests finding it convenient to explore the city on foot. The staff at Hotel Minerva receives consistent commendation for their friendliness, kindness and professionalism, enhancing the overall guest experience.

The breakfast offerings at Hotel Minerva received mixed reviews. Some guests appreciated the inclusion of fresh fruit and found the meal satisfactory, but many visitors criticized the limited selection, early service hours and subpar quality of the food and dining area cleanliness. The breakfast experience often fell short of the expectations set by the hotel's four-star rating, highlighting the need for improvement.

The rooms at Hotel Minerva vary in comfort and maintenance. While some guests enjoyed the coziness and quietness of the rooms, praising the cleanliness and comfort, others noted concerns about outdated and unclean furnishings, dust, bad odors and malfunctioning amenities. Inconsistent housekeeping standards and the lack of a bidet in some rooms were noted as areas needing attention. Despite these issues, certain rooms were deemed elegant and tidy with comfortable beds.

Cleanliness is a significant concern for many guests. Reports of dust, hair, debris, cobwebs, insects and unpleasant odors in rooms marred the perception of hygiene. Inconsistent cleaning efforts, dirty towels and outdated furniture further detracted from the hotel’s presentation, underscoring a strong need for better maintenance and regular updates.

The staff's welcoming and helpful nature at Hotel Minerva added to the guest experience. Multilingual abilities of the staff were often appreciated and notable individuals like the receptionists and Ms. Sandra received special mentions for their courtesy and helpfulness. However, some instances of less friendly behavior indicated an area for improvement.

Parking at Hotel Minerva is another aspect that guests find beneficial with the availability of free private parking frequently praised. However, challenges such as insufficient parking spaces, tight spots and a slippery parking area with a steep drive were noted, pointing to opportunities for better parking facilities management.

Reviews of the beds are mixed. Many guests found them comfortable and conducive to a good night's sleep, while others mentioned issues such as hard beds, small sizes and uncomfortable pillows. Complaints about double beds made up of two single mattresses and wrinkled bedding also affected the satisfaction of some guests, though comfort remained a notable feature overall.

Despite holding a four-star rating, many guests felt Hotel Minerva did not meet the expected standards. Frequent mentions of the hotel’s outdated condition, insufficient staffing, strict schedules and service shortcomings indicate that improvements in facilities and management are necessary. The consensus among guests suggests a reassessment of the rating with many feeling the hotel's current state aligns more closely with a three-star level at best. Significant enhancements in amenities, services and overall management are needed to truly reflect a four-star establishment.
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4-Star Hotel

Room Types

Double Room This larger, air-conditioned room features an LCD TV with Sky and pay-per-view channels, and free WiFi. The private bathroom includes free toiletries and a hairdryer.

Suite Decorated with tapestries and silk curtains, this elegant suite includes a spacious living area separated from the bedroom by an arch. Includes an LCD TV with Sky and cable channels, free Wi-Fi. There is an electric kettle for tea and coffee making.

Twin Room This air-conditioned twin room includes a flat-screen TV with satellite channels, a private bathroom as well as a terrace with garden views. The unit offers 2 beds.

Comfort Triple Room This air-conditioned triple room includes a flat-screen TV with satellite channels, a private bathroom as well as a terrace with garden views.

Family Room with Bathroom This air-conditioned family room includes a flat-screen TV with satellite channels, a private bathroom as well as a terrace with city views.

Basic Double Room This air-conditioned double room includes a flat-screen TV with satellite channels, a private bathroom as well as a terrace with city views. The unit offers 1 bed.

Deluxe Junior Suite This suite is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The air-conditioned suite offers a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit offers 2 beds.

Single Room Featuring free toiletries, this single room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned single room features a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit has 1 bed.

About Hotel Minerva

License: IT093033A1VMCH5MUA

Guest Reviews

6.5

Rated

Location

Hotel Minerva boasts a highly praised central location, making it a prime spot for various activities and attractions. Guests consistently highlight its proximity to the city center, old town and key venues such as the fair, theater and station. The hotel sits right in the heart of Pordenone, offering convenient access for tourists and those visiting for specific events or purposes, including the nearby blues festival and Valentino Park. This strategic positioning makes it an excellent choice for anyone wanting to explore the city on foot. Alongside its optimal location, the staff receives commendations for their friendliness, kindness and professionalism, adding to the overall positive experience at Hotel Minerva.

Breakfast

Hotel Minerva's breakfast experience has sparked diverse reactions among its guests. Some appreciated the fresh fruit and found the breakfast offerings to be more than sufficient or even excellent. However, many highlighted significant drawbacks that affected their mornings. Guests frequently mentioned the limited selection and early breakfast hours, which end at 8:30 am, as inconvenient. Numerous reviews described the quality of the breakfast as poor with low-quality products and minimal variety. Some found the pastries stale and the cleanliness of the dining area subpar, citing issues like brown marks on the cups.

Several visitors expressed disappointment over the breakfast not meeting the standards of a 4-star hotel, while others found it simply satisfactory or average at best. Service also drew criticism for the hurried manner of the staff and the lack of flexibility in breakfast scheduling. Despite occasional positive notes about the overall choice and satisfaction, the consistent theme points to a need for improvement in timing, quality and service to elevate the breakfast experience to match the expectations set by the hotel's rating.

Rooms

Hotel Minerva offers a range of rooms that vary in terms of comfort and maintenance. While some guests appreciated the coziness and comfort of the rooms, others found them small but well-heated. The hotel has rooms that are spacious and quiet, equipped with essential comforts such as air conditioning and comfortable beds. Many reviews highlight the cleanliness of the rooms, describing them as elegant and tidy.

However, there are significant concerns regarding the outdated state of the hotel. The furnishings are described as old and, in some instances, dirty. Several guests have noted issues with the cleanliness of both the rooms and bathrooms with specific mentions of dust, bad odors and unclean facilities. Problems such as non-functioning toilets, narrow showers and neglected maintenance of amenities like the jacuzzi were also reported.

The lack of a bidet in some rooms and inadequate mini-bar provisions were points of dissatisfaction. Some guests had to change rooms due to cleanliness issues, indicating inconsistency in housekeeping standards. The air conditioning system, which is controlled by hotel management, received mixed feedback.

Overall, while Hotel Minerva has the potential to be comfortable and quiet for some, there are notable areas for improvement, especially in terms of cleanliness, modernizing the facilities and maintaining a consistent standard that one would expect from a 4-star establishment.

Beds

'Hotel Minerva' receives mixed feedback regarding its beds. Many guests appreciated the comfort of the beds and mattresses, describing them as comfortable and conducive to a good night's sleep. However, some reviewers mentioned issues such as small bed sizes, hard beds, uncomfortable pillows and even complaints of old and worn-out mattresses. Additionally, some guests were dissatisfied with the double beds being comprised of two single mattresses, which was not what they expected. There were also remarks about an unattractive bed frame and wrinkled bedspreads and sheets, which detracted from the overall experience for some visitors. Despite these negative points, the general consensus highlights comfort as a notable feature for many guests.

Cleanliness

Hotel Minerva's reviews highlight significant concerns regarding cleanliness. While there are a few mentions of clean bathrooms, the overwhelming feedback points to a need for substantial improvement in the overall hygiene and maintenance of the facilities. Guests repeatedly noticed dust, hair and debris scattered around rooms with specific mentions of dirty and outdated bathrooms that sometimes emitted unpleasant odors. Cobwebs and insects in the corners of the walls further tarnished their perception of cleanliness. Various reports also flagged dirty towels and evidence of superficial cleaning efforts. The state of the furniture, described as very old and uninviting, alongside a generally stale atmosphere, added to the dissatisfaction. Moreover, the hygiene conditions during breakfast left much to be desired, which was particularly disappointing for a hotel that positions itself as a four-star establishment. While there are positive acknowledgments, the prevalent sentiment calls for heightened attention to cleanliness and maintenance.

Staff

The staff at Hotel Minerva is frequently praised for their friendliness and kindness with several reviews highlighting the consistently warm and welcoming demeanor of both the receptionists and other staff members. Particular commendations were given to individuals such as the lady at the reception and Ms. Sandra, who was noted for her courtesy and helpfulness. Guests appreciated the availability and professional attitude of the staff with mentions of a very attentive night receptionist and a friendly bartender contributing to a positive experience. Multilingual abilities of the staff further enhanced guest interactions. However, there were a few mentions of less friendly and even rude behavior from some staff members, indicating a need for more consistent service standards. Overall, the welcoming environment and helpful nature of most staff members at Hotel Minerva contribute significantly to the guests' positive experience during their stay.

Parking

Hotel Minerva offers the convenience of a private parking area, which many guests have appreciated. The availability of free parking is noted by several visitors, making it an attractive perk for those traveling by car. Despite the positive mentions, some guests encountered challenges, such as insufficient parking space and tight parking spots. There have been instances where parking requests confirmed in advance were not honored upon arrival, leading to extra costs. The parking area itself has been described as very slippy and some guests noted a steep drive that could be difficult to navigate. The property's favorable location combined with the availability of parking does add a layer of convenience for guests, though improvements in the management of parking facilities could enhance the overall experience.

4 Star

Hotel Minerva, despite its official four-star rating, consistently falls short of expectations when it comes to delivering a commensurate experience. Many guests have expressed that the hotel does not meet the standards of a four-star establishment and believe its rating should be reevaluated. Common criticisms include the hotel's outdated condition, lack of sufficient staff and subpar services.

Numerous reviews highlight disappointment with the strict and rigid schedules imposed by the hotel, which is considered unacceptable for a four-star rated facility. Additionally, the breakfast offerings are deemed not up to par with what one would expect from an establishment of this classification.

The need for renovation is frequently mentioned with guests noting the overall old and tired appearance of the property. Issues like unverified check-outs and additional fees for late stays further exacerbate the dissatisfaction.

In summary, Hotel Minerva currently does not live up to its four-star rating with guests suggesting it feels more like a three-star hotel at best. Significant improvements in facilities, services and overall management are needed to align the hotel with the expected standards of its rating.

No, Hotel Minerva doesn't have any pool.

No, a spa isn't available at Hotel Minerva.

Yes, Hotel Minerva welcomes dogs.

Yes, parking facilities are available at Hotel Minerva.

Yes, Hotel Minerva has a gym.

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