Port Macquarie Hotel

Port Macquarie -31.42904700, 152.90843600 , Clarence & Horton Street (Show on Map)
6.3
Rated


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1 room2 guests 1 room, 2 guests
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Summary of reviewsThe Port Macquarie Hotel receives considerable acclaim for its exceptional location, nestled in the heart of town with easy access to various dining, shopping and entertainment options. The proximity to the river and beach adds a scenic charm and enhances the overall experience with picturesque views and enjoyable waterfront strolls. Guests appreciate the vibrant atmosphere and the blend of old-school charm with modern conveniences.

Staff at the hotel are consistently praised for their friendliness and helpfulness, contributing positively to the overall guest experience. Guests highlight the team as accommodating and efficient, enhancing their stays with excellent service.

The breakfast offerings receive mixed feedback. While the quality of the available meals is appreciated, guests note the absence of onsite breakfast. Despite this, dining experiences for dinner are generally positive with the bistro offering delicious meals with good portion sizes at reasonable prices. The addition of a dinner voucher is also a welcomed bonus.

Room experiences vary with some guests enjoying clean, spacious and comfortable accommodations with a unique art deco style. The beds frequently receive compliments for their comfort. However, other reviews point out issues such as outdated decor, lack of essential amenities, cleanliness problems and noise disturbances, particularly from the pub below.

Cleanliness reviews are equally mixed. Positive mentions include clean bathrooms, well-kept rooms and crisp sheets, but some guests report peeling paint, dusty rooms, mold and noisy environments, particularly in communal bathrooms.

Parking is limited and often full, creating challenges for guests despite the hotel's central location offering nearby parking options.

In summary, while the Port Macquarie Hotel excels in location, staff friendliness and dining, it faces challenges with room conditions, cleanliness and parking, indicating room for improvement to fully meet guest expectations.
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Hotel with Parking

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Hotel for Adults Only

3-Star Hotel

Room Types
Double Room with Shared Bathroom Rooms are 20 square metres. Please note that children under 18 years of age cannot be accommodated in this room.

Double Room with Private Bathroom Rooms are 22 square metres. Please note that children under 18 years of age cannot be accommodated in this room.

Twin Room with Private Bathroom Rooms are 22 square metres. Please note that children under 18 years of age cannot be accommodated in this room.

Triple Room with Private Bathroom Rooms are 22 square metres. Please note that children under 18 years of age cannot be accommodated in this room.

Triple Room with Shared Bathroom Rooms are 20 square metres. Please note that children under 18 years of age cannot be accommodated in this room.

Single Room with Shared Bathroom Offering air conditioning, a wardrobe and heating, this single room includes a shared bathroom. The unit has 1 bed.

King Room with Private Bathroom This air-conditioned double room has a private bathroom, a wardrobe and heating. The unit has 1 bed.

Guest Reviews
6.3
Rated
Location
Nestled in the heart of town, the Port Macquarie Hotel boasts an exceptional location that consistently receives high praise from its guests. With its central position, the hotel offers immediate access to a variety of restaurants, coffee spots and shops, making it effortless for visitors to explore and enjoy the local amenities. Its proximity to the river and the beach adds a scenic charm, enhancing the overall experience with picturesque views and enjoyable strolls along the waterfront.

Guests appreciate being just a stone's throw away from the vibrant foreshore, where the lively atmosphere and easy access to dining and entertainment options abound. The hotel's authenticity and old-school charm are complemented by modern conveniences, creating a unique blend that appeals to various tastes.

The hotel's excellent staff also stand out in the reviews, consistently noted for their friendliness and helpfulness. This level of service, combined with clean amenities and comfortable beds, contributes to a welcoming and pleasant stay. Overall, the Port Macquarie Hotel's superb location and commendable facilities make it a highly recommended choice for those looking to immerse themselves in what the town has to offer.

Breakfast
The breakfast scene at Port Macquarie Hotel receives mixed reactions from guests. While some comments highlight the overall appreciation of the meals and enjoyable food options available, others point out the absence of breakfast offerings directly at the hotel. Guests noted that the available meals were great and appreciated the food quality. However, several comments indicate the lack of onsite breakfast with some guests opting to eat in nearby shopping centers instead. Despite the limited breakfast options at the hotel, the basic accommodation remains clean and the location is favorably mentioned.

Dinner
The Port Macquarie Hotel consistently delivers enjoyable dining experiences, as reflected in various guest reviews. Visitors frequently highlight the quality of the meals, describing them as great and delicious. The hotel's bistro offers a variety of tasty food options with good portion sizes relative to their prices. Guests appreciate the bonus of a dinner voucher, which adds value to their stay. Even with some mixed feedback with occasional remarks about overcooked or tasteless food, the general consensus leans positively, indicating that the majority of visitors find the dining experience satisfactory. Overall, the combination of good meals and the hotel's favorable location seems to make dining at Port Macquarie Hotel a memorable part of the stay.

Rooms
The reviews of the Port Macquarie Hotel reveal a mixed experience for guests. On a positive note, some rooms were described as clean, well-kept, spacious and comfortable with a unique original art deco style in certain accommodations. Guests praised the comfort of the beds and appreciated the friendly and helpful staff, who made efforts to accommodate late check-ins and provided free parking. Some travelers also enjoyed the location and the heating facilities in the rooms.

However, several guests pointed out significant drawbacks. Many rooms appeared outdated, poorly maintained and lacking essential amenities such as air conditioning, a fridge or a microwave. Issues with cleanliness were noted, including dirty couches, stained mattresses and unpleasant odors. The communal bathroom arrangement was a source of inconvenience and discomfort with many guests disturbed by noise throughout the night. Furthermore, the condition of some rooms was quite disheartening, described as tiny, dingy and akin to a "prison cell," with mentions of broken doors, insects and even blood stains on mattresses. Noise from the pub below also disrupted guests' sleep.

Overall, while the staff and certain aspects of comfort stood out positively, the general consensus indicates a need for significant improvements and renovations to meet guest expectations consistently.

Beds
The accommodation at Port Macquarie Hotel has garnered significant praise for its beds with numerous guests highlighting their comfort. Descriptions include terms like comfy, super comfortable and the softest and most comfortable beds ever slept on. The beds, coupled with clean sheets, contribute to a pleasant sleep experience for many visitors. Additionally, some reviews pointed out spacious rooms and comfortable desks, further enhancing the overall comfort of the stay.

However, not all feedback was positive. A few guests reported less satisfactory experiences, mentioning issues such as sinking mattresses, small or broken beds and discomfort in both the beds and pillows. Despite these occasional drawbacks, the consensus leans heavily towards a restful and comfortable sleep experience at Port Macquarie Hotel.

Cleanliness
Port Macquarie Hotel garners mixed reviews when it comes to cleanliness with several guests highlighting notable positive aspects. Guests appreciated the hotel's clean bathrooms and well-kept rooms, describing them as clean, comfortable and warm. The sheets were mentioned as crisp, adding to the overall sense of cleanliness in some rooms. Moreover, the hotel's location is praised for its convenience with nearby theaters, cafes, restaurants and beaches enhancing the stay.

However, there are evident drawbacks that prospective visitors should consider. Some reviews pinpointed issues such as peeling paint, dusty and smelly rooms and outdated furnishings. Problems like dirty floors, mould on the ceilings and an insufficiently cleaned environment were also noted. Noise levels were a recurring concern, especially with the hotel being above a pub, which contributed to disturbed nights for some guests. Additionally, communal bathrooms were described as dirty and could be quite busy throughout the night.

While the Port Macquarie Hotel offers some charming elements in terms of its location and the cleanliness of certain rooms, it's clear that there is room for improvement to meet the expectations of all its guests.

Staff
The staff at Port Macquarie Hotel consistently receive high marks for their friendliness and helpfulness. Many reviewers describe the team as not only friendly but also very accommodating, efficient and obliging. The front office staff, including the receptionist, was noted for their knowledge and enthusiasm, particularly with making cocktails. The manager and entire staff, including cleaners, are highlighted as fantastic and great in ensuring guests' needs are met. There were instances of staff errors, which took time to rectify and some feedback indicated the original staff were not overly apologetic. However, overall impressions point to a dedicated and welcoming staff team contributing positively to the hotel experience.

Parking
Port Macquarie Hotel offers limited designated parking, often making it challenging for guests to find a spot. Despite being available behind the hotel and in the main town square next to the beach, these spaces are typically full. Some guests have had the convenience of parking in a nearby council area that's free during weekends. The central location of the hotel offers the advantage of side parking, which is considered great and convenient. However, potential visitors should be aware that the advertised free parking is sparse and first-come, first-served. Overall, while the location is highly praised, securing parking can be difficult due to limited availability.


No, Port Macquarie Hotel doesn't have any pool.

No, a spa isn't available at Port Macquarie Hotel.

No, Port Macquarie Hotel doesn't allow dogs.

Yes, parking facilities are available at Port Macquarie Hotel.

No, Port Macquarie Hotel doesn't have a gym.

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