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Summary of reviewsCabot Pollensa Park Spa is a highly recommended destination, particularly noted for its prime location. A short walk from the beach and close to local amenities, this hotel is ideal for families and cycling enthusiasts alike. Guests frequently compliment the stunning views available from many rooms, the greenery and the scenic surroundings. The friendly and helpful staff also receive high praise, contributing to the clean and spacious atmosphere of the hotel.
A standout feature is the breakfast, which offers a diverse and abundant selection catering to various tastes and dietary needs. While a few guests mentioned issues with certain items, most find it a great start to their day, often highlighting the spread’s value for money. Dinner offerings are also appreciated for their variety and themed nights, although some guests note occasional repetitiveness and lukewarm food.
The rooms receive mixed feedback with the majority appreciating their cleanliness, comfort and amenities like air conditioning and refrigerators. However, some guests mention that certain rooms may feel cramped or have outdated bathrooms despite being well-maintained. The overall cleanliness of the hotel is frequently lauded with daily housekeeping ensuring a spotless stay.
The staff at Cabot Pollensa Park Spa are often described as friendly, attentive and professional, especially the reception team. This high level of service enhances the guest experience significantly. Free Wi-Fi is available but could use improvement, particularly in areas beyond the ground floor.
The spa and wellness facilities offer mixed experiences; while many appreciate the amenities like the sauna and Turkish baths, others feel they could be better maintained with some elements not functioning optimally. The pool area, on the other hand, is a favorite among guests, particularly families, for its large size, warm water and child-friendly features. Although it can get crowded, especially during peak times, it remains a highlight for many.
Families find Cabot Pollensa Park Spa especially accommodating with extensive kid-friendly amenities, engaging activities and dining options. Minor issues like air conditioning and communication about services don't overshadow the generally positive feedback regarding its suitability for family vacations.
In summary, Cabot Pollensa Park Spa is a favored choice for a relaxing and enjoyable stay, boasting excellent location, helpful staff and family-friendly facilities. Despite a few areas in need of improvement, it consistently provides a positive experience with comfortable rooms, plentiful meals and outstanding cleanliness. Show more
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Categories
Luxury Hotel
Hotel near The Beach
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Heated Pool Outdoor Pool
Business Hotel
Accessible Hotel
Hotel with Gym
Hotel with Tennis Courts
4-Star Hotel
Hotel with Outdoor Pool
Hotel with Heated Pool
Room Types
Double Room with Sea ViewThis room offers views of the Bay of Pollença (Mediterranean Sea).
Double RoomThis room features a balcony and air conditioning. There is a TV and a private bathroom with a bath, shower, hairdryer and free toiletries. A safe and WiFi are available for an extra cost.
Junior SuiteThis room features a balcony and air conditioning. There is a TV and a private bathroom with a hairdryer and free toiletries. A safe and WiFi are available for an extra cost.
Single RoomThis single room features a balcony and air conditioning. There is a TV and a private bathroom with a hairdryer and free toiletries. A safe and WiFi are available for an extra cost.
Superior Double RoomThis air-conditioned double room includes a flat-screen TV with streaming services, a private bathroom as well as a balcony with city views. The unit offers 2 beds.
Deluxe Double RoomThis air-conditioned double room includes a flat-screen TV with streaming services, a private bathroom as well as a balcony with sea views. The unit offers 2 beds.
Superior SuiteBoasting a private entrance, this air-conditioned suite features 1 living room, 1 separate bedroom and 1 bathroom with a shower and a hairdryer. Featuring a balcony, this suite also features a minibar, a tea and coffee maker and a flat-screen TV with streaming services. The unit has 4 beds.
Budget Double RoomThe unit has 2 beds.
Guest Reviews
8.0
Very Good
Location
Cabot Pollensa Park Spa enjoys an enviable location that consistently delights its guests. Nestled just a short walk from the beach, its superb proximity allows for effortless beach visits and restful seaside strolls. The hotel's surroundings are not only scenic but also convenient, being close to local amenities such as superstores, beautiful restaurants and a bus stop, which is only five minutes away.
This prime location makes it ideal for families, particularly those traveling with children, as well as cycling enthusiasts due to the nearby bike routes. Guests appreciate the splendid views, whether it's from a room on the eighth floor or a balcony overlooking the sea and mountains.
Visitors also praise the friendly and helpful staff, the cleanliness of the hotel and the spacious, well-kept rooms. The breakfast options receive high marks, although guests note the coffee could be improved. The on-site heated pool is another highlight, along with excellent bike storage facilities.
Overall, the hotel offers the perfect setting for a relaxing vacation with easy access to the beach and local attractions, making it a favored choice for many travelers.
Breakfast
The breakfast at Cabot Pollensa Park Spa receives high marks for its variety and abundance. Guests frequently mention the excellent choice of options available, catering to various tastes, including hearty and substantial selections. The buffet setup ensures ample space, even during peak times, which adds to the pleasant experience. Reviews consistently highlight the breakfast as superb, fantastic and a great start to the day with many appreciating the value for money and quality.
Cyclists particularly find the breakfast beneficial with a good spread that helps fuel their activities. Fresh food is a notable feature and some guests enjoyed the added touch of champagne for mimosas. The breakfast also caters to vegetarians, ensuring inclusivity in its offerings.
Though the feedback is largely positive, a few guests expressed dissatisfaction with specific aspects, such as the lack of fresh juice or coffee and low-quality fried items. In rare instances, some found the selection lacking or not meeting expectations. Overall, the diverse and plentiful breakfast remains a highlight for many staying at the hotel, enhancing their overall experience.
Dinner
Dinner at Cabot Pollensa Park Spa garners mixed reviews with a predominant emphasis on positive aspects. Guests frequently highlight the plentiful and varied buffet offerings available from 6:30 PM to 9:30 PM with many appreciating the diverse options and daily menu changes. Themes like the Mexican night receive particular praise. Additionally, adjectives like "exceptional" and "delicious" are repeatedly used to describe the food.
However, some guests note that the food can be lukewarm and occasionally repetitive over extended stays. While most find the quality of the food to align well with expectations, a few guests mention that certain elements, such as more child-friendly options, could be improved. Despite these critiques, the overall atmosphere remains relaxed and enjoyable, contributing to a generally positive dining experience at the hotel.
Rooms
Cabot Pollensa Park Spa offers a range of room experiences that notably focus on cleanliness and comfort. Many guests appreciated the sea view rooms, describing them as bright, airy and featuring modern amenities such as quiet, well-functioning air conditioning and refrigerators. While some found the rooms to be spacious and suitable for families, others noted that certain rooms felt small or cramped.
The overall cleanliness of the rooms stands out as a significant positive aspect with multiple mentions of how immaculate and comfortable the accommodations were. Guests also highlighted the comfort of the beds, contributing to a restful stay.
However, some aspects received mixed feedback. Certain rooms, while refurbished, were noted to have a poor quality finish and bathrooms were often described as outdated and in need of renovation, although they remained spotless. Additionally, there's mention of rooms being basic and some even considered tiny compared to online images.
Despite these minor drawbacks, many guests had an enjoyable stay, particularly those who received room upgrades or celebrated special occasions with complimentary amenities. The overall consensus points to a pleasant experience with clean, comfortable and well-equipped rooms, albeit with potential variability in size and modernity.
Beds
The reviews for the beds at Cabot Pollensa Park Spa paint a mixed picture with some standout aspects. On the positive side, many guests found the beds to be very comfortable and appreciated the spacious rooms they were placed in. However, some guests encountered less favorable experiences, noting that the mattresses were hard and occasionally worn out. A recurring issue was the use of two single beds pushed together to form a double bed, which often resulted in the beds sliding apart during the night, causing discomfort. Additionally, there were remarks about pillows being uncomfortable and bed linens needing an update. The quality of sleep varied significantly with some praise for comfort, yet others reported uncomfortable nights.
Cleanliness
Cabot Pollensa Park Spa generally receives high marks for its cleanliness. Guests frequently describe the hotel as very clean, tidy and well-maintained. Many reviews praise the spotless condition of the rooms, noting that they are cleaned daily to a high standard. The hotel's facilities, including the spa and pool, are mentioned as being exceptionally clean and the public areas are always tidy and well-kept. Despite the hotel being fully booked at times, the cleanliness standards appear to be consistently upheld. Additionally, guests highlight the friendly and efficient staff who contribute to maintaining the cleanliness of the hotel. While there are occasional comments suggesting room cleaning could be more thorough, the overarching sentiment is that Cabot Pollensa Park Spa excels in providing a clean and comfortable environment.
Staff
Cabot Pollensa Park Spa is renowned for its exceptional staff who leave a lasting impression on guests. The reviews consistently highlight the friendliness and helpfulness of the team, describing them as always pleasant and attentive. The reception staff, in particular, receive praise for their assistance and professionalism. Guests frequently commend the overall diligence and hard work of the staff, making special mentions of individuals who provided outstanding service during breakfast.
While most encounters were positive with staff members going out of their way to ensure an enjoyable stay, there were a few instances where the experience was less favorable. Despite this, the majority of the team is noted for being super friendly and accommodating, ensuring guests feel welcome and valued. In summary, the team at Cabot Pollensa Park Spa is characterized by their kindness and dedication to excellent service, significantly enhancing the guest experience.
Wi-Fi
The Cabot Pollensa Park Spa offers a complimentary Wi-Fi service, though it has faced some challenges based on guest feedback. Connectivity appears to be stronger on the ground floor but struggles in other areas, such as the rooms and by the pool. Overall, the Wi-Fi performance has room for improvement to meet the needs of guests effectively.
Spa
Cabot Pollensa Park Spa offers a mixed experience when it comes to its wellness amenities. Many guests highlighted the spa as a key reason for choosing the hotel, praising its range of facilities, including the sauna and Turkish baths. Guests appreciated that the spa was accessible late in the evening, though some wished it stayed open even later, until 9 or 10 pm. Users described the spa area as a delight and noted the inclusive drinks in the buffet as a bonus.
Despite these positives, several guests felt that the spa could use some improvements. Complaints included certain facilities not operating, a small spa and fitness area and issues with temperature in both the jacuzzi and the locker rooms. Some guests expressed disappointment with specific experiences, such as non-functioning massage equipment and overall underwhelming quality. Additionally, the requirement to wear swimming caps in the wellness area was noted.
In summary, while many visitors enjoyed their time at the spa, there is room for enhancement to meet higher expectations.
Pool
Cabot Pollensa Park Spa is often praised for its fantastic pool facilities. The main swimming pool is described as large and suitable for leisurely swims, providing beautiful views of the nearby beach. Guests appreciate the nice and warm pools with the children's pool particularly highlighted for its fun slides. The pool area is noted for being spacious with plenty of outdoor space and comfortable beds set a little away from the pool itself, creating a relaxing environment.
However, some guests have found the pool area crowded, especially during high season with sun loungers often reserved early in the morning despite hotel policies. While the pool is generally well-received for casual swimming and relaxation, it might not be ideal for those looking to do serious swim training due to its busyness. Nevertheless, the combination of the lovely pool, great children's amenities and convenient location close to a beautiful beach makes it a strong feature of this family-friendly hotel.
Family
Cabot Pollensa Park Spa is highly regarded for being an excellent choice for families. Guests consistently compliment the hotel for its family-friendly environment, ideal for both relaxing and enjoying various activities. The property offers versatile dining options that cater well to families and has a range of amenities to keep children entertained, including a wonderful kids pool and a water park.
The kids club receives particular praise for its outstanding staff, who also lead engaging activities like aqua aerobics. The team is known for their dedication, ensuring children have a memorable stay. Additionally, the hotel is well-located and provides free parking, making it convenient for families to explore the area.
While there are minor criticisms regarding the air conditioning and communication about services, the overall consensus highlights the hotel's suitability for families on a budget and those seeking a cheerful family getaway. The combination of excellent child-focused amenities and a friendly atmosphere makes Cabot Pollensa Park Spa a popular choice for travelers with children.
Yes, Cabot Pollensa Park Spa has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
Yes, a spa is available at Cabot Pollensa Park Spa.
No, Cabot Pollensa Park Spa doesn't allow dogs.
No, parking facilities aren't available at Cabot Pollensa Park Spa.