4-Star HotelSummary of reviews related to the '4 Star' categoryGuests of LAM Hotel dos Carqueijais have generally expressed dissatisfaction with the hotel's adherence to its four-star classification. The primary concerns revolve around outdated facilities, particularly small and aging elevators, which feel subpar for a hotel of this rating. Maintenance issues are prevalent with numerous reviews highlighting that the overall condition of the hotel is far from polished and cleanliness is not up to par. The lack of hot water extending over several days significantly marred the experience of some guests, indicating poor service quality and organization.
Breakfast, a critical component of the hotel experience, has been described as limited and mediocre, not living up to the expectations set by a four-star standard. The hotel appears to be in need of significant renovation to meet its stated quality level, as the current state feels more appropriate for a three-star rating or lower. Overall, while the hotel presents itself with a four-star label, the guest reviews reveal that it falls short in delivering the quality and service typically associated with this classification.
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