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Summary of reviewsHotel Santa Teresa in Potosí is highly favored for its exceptional location, positioned near main tourist attractions like the historical center, Mint, Santa Teresa Museum and San Francisco Church. The proximity to Plaza de Armas and numerous restaurants enhances the convenience for guests, making it an ideal choice for visitors keen on exploring the city.
Guests often praise the hotel for its good value for money, highlighting clean and well-heated rooms with comfortable amenities such as hot showers, comfortable beds and a spacious garage. The breathtaking views of Cerro Rico from the premises add to the charm. The staff's friendliness and attentiveness further contribute to positive experiences, often mentioned alongside the excellent service.
Breakfast at Hotel Santa Teresa is generally well-received, described as hearty and plentiful with a buffet-style service featuring homemade breads, pastries, cereals, fruit, egg, cheese, ham, juices and coffee/tea. Although some guests feel that the breakfast could offer a wider variety, the staff’s readiness to provide additional options keeps the experience satisfactory for most.
The rooms are noted for being spacious, clean and comfortable with effective heating and hot water. Guests appreciate the traditional building’s charm and the variety in room types, from standard rooms to large apartments equipped with essential amenities. However, potential issues include noise disturbances and occasional discomfort due to mattress quality, as well as minor cleanliness issues in the bathrooms.
Cleanliness in the hotel receives mixed reviews. While many highlight the hotel's cleanliness and pleasant environment, some note that the aging property could use modernization. Specific complaints about bathroom cleanliness have been mentioned, despite the generally well-maintained rooms.
The staff at Hotel Santa Teresa is consistently commended for their politeness, helpfulness and attentiveness. Guests praise the friendly and accommodating nature of the receptionists and restaurant staff, which significantly enhances the overall guest experience.
The hotel's Wi-Fi service is regarded as reliable and efficient, contributing positively to the guest experience despite occasional minor instability. Parking facilities are another advantage, offering secure and free garage use which is convenient for those traveling by vehicle.
Reviews about the beds are mixed yet predominantly positive with many guests finding them comfortable and adequate for a good night's rest, although some report dissatisfaction with mattress firmness.
Overall, Hotel Santa Teresa is considered a very good choice within its category, offering great value for money, a superb location and a comfortable, hospitable stay.
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