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Summary of reviewsThe 'B&B Hotel Potsdam' is highly praised for its strategic location next to Potsdam's main train station, making it exceptionally accessible and a convenient base for both business and leisure travelers. This central positioning allows easy exploration of nearby attractions like Sanssouci Palace and the city center with excellent transport connections to Berlin and other areas. Despite the proximity to the train station, the rooms are soundproofed to ensure a quiet stay. Ample parking options, both free and paid, further enhance convenience for guests with vehicles.
The breakfast experience is generally positive, featuring a varied and well-stocked buffet of fresh options, including organic products. Guests appreciate the delicious and well-prepared breakfast. However, the breakfast area can become crowded during peak times, which may cause some logistical issues. Despite this, most guests find the breakfast satisfactory and good value for money.
Rooms at the hotel are described as modern, functional and clean, although some guests note minor cleanliness issues. They are well-insulated to block external noise, offering free Wi-Fi and effective air conditioning. Family rooms are spacious and well-suited for short stays, though some find regular rooms a bit tight for longer visits. Generally, the hotel maintains high standards of cleanliness in both rooms and common areas.
The hotel's staff receives consistent praise for their friendliness and helpfulness. The reception team is noted for their efficient check-in process and accommodating service, often going above and beyond to meet guests' needs. This positive customer service experience significantly enhances guest stays.
The free Wi-Fi is another highlight, commonly deemed fast and reliable, facilitating easy connectivity for guests. Contactless check-in and check-out procedures are appreciated for their convenience and security, although some guests report occasional issues with Wi-Fi consistency.
Parking options are viewed favorably with both free and paid spaces available. The parking facilities are easy to access and include ample space, although sometimes insufficient for all guests. The nearby bicycle parking garage is recommended for cyclists, though a few suggest improvements to the hotel's own bicycle storage.
Families find the hotel particularly accommodating. The family rooms are spacious and equipped with amenities such as baby cribs and there is an arcade for children. The location and friendly staff further make it a welcoming environment for families, although some rooms may feel smaller for extended stays.
Beds at the hotel are generally comfortable, contributing to a good night's sleep despite their narrowness. While opinions on mattress firmness vary, clean condition and overall comfort are frequently noted, particularly for families with children under 12.
Finally, the hotel is highly regarded as pet-friendly, welcoming dogs and providing nearby parks and dog-friendly areas for convenience. An additional fee is charged for pets, but the hotel’s accommodating approach makes it a popular choice for guests traveling with dogs.
In summary, 'B&B Hotel Potsdam' offers a clean, modern and conveniently located option for travelers, bolstered by friendly staff, comfortable accommodations and a range of practical amenities. While there are minor areas for improvement, the hotel generally provides a satisfactory and pleasant experience. Show more
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Categories
Hotel with EV Charging Stations
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Parking
EV charging stations
3-Star Hotel
Room Types
Double RoomAir-conditioned and soundproofed room with satellite TV, free WiFi and an en suite bathroom.
Twin RoomAir-conditioned and soundproofed room with satellite TV, free WiFi and an en suite bathroom.
Triple RoomAir-conditioned and soundproofed room with satellite TV, free WiFi and an en suite bathroom.
Family RoomAir-conditioned and soundproofed room with satellite TV, free WiFi and an en suite bathroom.
Guest Reviews
7.8
Good
Location
The 'B&B Hotel Potsdam' boasts a prime location that consistently garners praise from its guests. Conveniently situated right next to Potsdam's main train station, the hotel offers excellent accessibility and transport connections, making it an ideal choice for both business and leisure travelers. The central location means that key attractions such as the city center and Sanssouci Palace are within a short walking distance, which is particularly appreciated by those on sightseeing trips. Additionally, the proximity to public transportation hubs ensures that Berlin and other surrounding areas can be easily reached, making it perfect for short trips or city explorations.
The hotel’s positioning near various transport options—including trams, buses and an S-Bahn stop—facilitates seamless travel and guests repeatedly highlight this convenience. Despite being near the train station, the hotel's soundproofed rooms ensure a quiet stay, which is a pleasant surprise for many.
Accessibility is complemented by the availability of ample parking, both free and paid, which guests find beneficial. The centrality also places guests within easy reach of dining, shopping and cultural spots, such as the Old Market and Dutch Quarters.
Ultimately, the 'B&B Hotel Potsdam' stands out for its optimal location, making it a favored hub for guests looking to explore Potsdam and beyond with ease and efficiency.
Breakfast
The breakfast experience at B&B Hotel Potsdam generally garners positive feedback from guests, who commend the varied and well-stocked buffet offering a good selection of fresh and tasty options. Guests frequently describe the breakfast as delicious, sufficient and well-prepared, noting that it's appropriate for its price and offers good value for money. Many appreciate the organic products included and the buffet being constantly refilled, ensuring a satisfying and abundant start to the day.
However, several guests point out that the breakfast area can be cramped and crowded, particularly during peak times, leading to limited seating and longer wait times. This congestion has occasionally caused frustration with some guests mentioning that the space feels too small for the number of patrons. To mitigate these issues, the hotel has implemented breakfast shifts due to recent health measures, though some still find the allotted 30-minute time slots too brief.
While the selection is often deemed adequate and rich, a few guests note that the variety, particularly for the price, could be improved. Items such as scrambled eggs or more diverse choices of fruit and warm dishes are suggested additions that could enhance the overall experience.
Overall, despite some logistical challenges related to seating and variety, most guests find the B&B Hotel Potsdam breakfast enjoyable with many highlighting the friendly service and cleanliness of the breakfast area as additional positives.
Rooms
'B&B Hotel Potsdam' offers soundproof, modern accommodations characterized by their functionality and cleanliness, perfect for budget-conscious travelers who prioritize practicality. Though the rooms are generally small, especially the family rooms, they are efficiently organized and comfortably furnished. Guests frequently noted the cleanliness of the rooms with some pointing out minor issues such as occasional dust or hairs and a few inconsistencies in cleaning standards.
The decor is simple yet modern with functional furnishings such as small writing desks. The rooms are well-insulated, ensuring minimal noise despite the proximity to the train station. Additionally, amenities like free Wi-Fi and effective air conditioning add to the comfort.
The family rooms, larger than expected, offer ample space for up to four people. For shorter stays, the compact, cozy rooms are deemed more than adequate, even if some guests found them too tight for longer vacations.
Common areas and the hotel itself are maintained to a high standard of cleanliness. The hotel’s location, right by the train station, further enhances its appeal for short city trips or overnight stays. Overall, while not luxurious, 'B&B Hotel Potsdam' provides a satisfactory, modern and clean lodging option that fits the needs of many travelers.
Beds
B&B Hotel Potsdam boasts comfortable beds that generally receive positive remarks from guests. Reviewers frequently describe the beds as comfortable, cozy and conducive to a good night's sleep. The clean and well-maintained rooms contribute to this overall sense of comfort, despite their relatively small size. The bedding is typically in mint condition, adding to the pleasant stay experience.
However, several reviews mention that the beds are narrow with some guests finding them too small for two adults. Opinions on the firmness of the mattresses vary with some guests preferring a harder mattress, while others remark that the mattresses are too soft. A common observation is that the pillows could be more comfortable and a few guests note the inconvenience of the beds' susceptibility to sliding apart in twin rooms.
Nonetheless, many families appreciate the setup with particular praise for the bunk beds, making it a good option for families traveling with children under 12. Despite the beds' narrowness and occasional firmness, they frequently receive approval for their overall comfort and the clean condition of the bed linens.
Cleanliness
Reviews for B&B Hotel Potsdam highlight a mixed experience regarding cleanliness. Positive feedback frequently cites the hotel's rooms as very clean, modern and well-maintained. Many guests found the rooms to be spotlessly clean, tidy and pleasant, appreciating the daily cleaning service. The hotel’s public areas were also generally described as clean and inviting, contributing to an overall sense of a well-kept establishment.
However, there are consistent reports of cleanliness issues that detract from the overall experience. Some guests encountered unpleasant odors in corridors and rooms, dirty carpets and dust in less visible areas. Specific complaints pointed to hairs, dust on surfaces and even instances of mold in bathroom grout. A few reviews mentioned that specific areas such as bathrooms and hallways were not adequately cleaned, revealing a disparity in the levels of hygiene maintained by the hotel.
Despite these negative remarks, many reviews highlighted the hotel's modern decor, functional amenities and proximity to the city center as positive aspects that enhanced their stay. In summary, while the B&B Hotel Potsdam received praise for its overall cleanliness, attention to detail in housekeeping and maintaining hygiene standards needs improvement.
Staff
The reviews for the staff at B&B Hotel Potsdam paint a picture of a consistently positive experience for guests. Notably, terms like "friendly" and "helpful" are a common theme with many guests commending the reception for being exceptionally friendly and efficient. The check-in process is described as smooth and uncomplicated, adding to the overall welcoming atmosphere.
The hotel's personnel, from receptionists to cleaning staff, are frequently praised for their courteous and accommodating demeanor. Several guests mentioned specific instances where the staff went above and beyond, such as assisting with a hairdryer or providing a warm personal welcome upon arrival. The engagement of reception staff, particularly certain individuals, stood out as exemplary.
Positive communication by phone and email is also highlighted, indicating a high level of professionalism and attentiveness. The reception desk, though occasionally noted as having room for improvement in terms of friendliness or knowledge, generally received positive feedback for maintaining a pleasant and helpful attitude.
Despite a few isolated negative comments regarding some staff members being overwhelmed or unfriendly, the majority of reviews reflect a team that is dedicated, attentive and committed to providing a great experience for their guests. Overall, the staff at B&B Hotel Potsdam seems to contribute significantly to the positive experiences of its guests, making them feel welcomed and well-taken care of during their stay.
Wi-Fi
Staying connected at B&B Hotel Potsdam proves to be largely a positive experience for guests with many praising the Wi-Fi for being fast, reliable and available throughout the property. Notably, the Wi-Fi service is free, which adds to the overall convenience for travelers. The efficient and well-functioning internet connection is frequently highlighted, making it easy for visitors to stay in touch or catch up on work.
Additionally, the hotel introduces a modern twist to its services with contactless check-in and check-out procedures. Guests appreciate the ease and security of using door lock codes, finding the system intuitive and hassle-free. This automated process, which allows for a smooth online check-in experience, is a favorite for those looking to minimize personal interaction and streamline their arrival and departure.
However, the Wi-Fi experience is not universally positive. A portion of guests report issues such as weak signals, unstable connections and complete service breakdowns, particularly in the evenings. Some encounters with non-operational internet or slow speeds suggest that while the hotel's Wi-Fi can be excellent, consistency remains an area for improvement.
Overall, B&B Hotel Potsdam offers a valuable mix of strong, free Wi-Fi and innovative, contactless check-in, though occasional lapses in internet performance indicate room for enhancement.
Parking
B&B Hotel Potsdam offers generally positive parking options for its guests. Notably, there are many parking spaces available behind the hotel with several reviewers highlighting the convenience and ease of parking on the premises. The hotel offers both free and paid parking options with some guests appreciating the secure and reasonably priced alternatives.
While free parking is a significant plus for many, the paid parking is also considered relatively inexpensive by some, averaging around €8 to €10 per day. Many guests found ample parking spaces directly behind the hotel and the spacious parking lot was a frequently mentioned benefit. Additionally, the parking facilities are described as uncomplicated and easy to access, contributing to a hassle-free stay.
On the flip side, some guests noted that the parking spaces might not always be sufficient to accommodate all guests, occasionally leading to a tense parking situation. There were mentions of guests having to park on the grass or find alternative options at nearby locations like a supermarket for a fee of €10 per day.
For those traveling with bicycles, the bicycle parking garage nearby was recommended, though some felt that the hotel's own bicycle storage could be improved. However, overall, the parking options at B&B Hotel Potsdam are viewed positively with the availability of both free and reasonably priced paid parking providing flexibility for guests.
Family
B&B Hotel Potsdam offers a practical solution for families, especially for short stays. The family rooms are noted for providing ample space, comfortably accommodating up to four people with additional bunk beds that children seem to enjoy. Reviews highlight that the rooms come equipped with amenities such as baby cribs, making stays with young children manageable. The hotel's layout and cleanliness have also been positively mentioned with specific praise for the modern and neat interiors of the family rooms.
While some guests found the rooms to be on the smaller side, particularly for longer stays, the space generally suffices for brief visits. Additionally, the presence of an arcade downstairs adds an extra layer of fun for young guests. The staff’s friendliness and the family-friendly environment further enhance the stay, making it a generally welcoming option for families with children.
The hotel’s location near the street could contribute to some noise disturbances, but the convenience of accessible parking and other facilities outweighs this minor inconvenience for many guests. Overall, B&B Hotel Potsdam is deemed fantastic for families looking for a clean, kid-friendly place that balances practicality and comfort efficiently, ideal for short trips.
Dog Friendly
B&B Hotel Potsdam is a highly regarded pet-friendly destination, ideal for travelers visiting with their dogs. Guests consistently mention the hotel's welcoming attitude towards pets, describing it as a dog-friendly environment where dogs are no problem and even feel welcome. Pets are allowed with an additional fee and the space for dog stays is often highlighted as a positive aspect.
The location of the hotel is particularly beneficial for dog owners, being close to a large and cozy park perfect for dog walks. Behind the hotel, there's a dog-friendly area with a lawn, providing further convenience for pet-related activities.
However, some guests noted that the extra charge for dogs, set at 12 euros per dog per night, felt disproportionately expensive. A minor issue was also raised concerning some animal hair found on the carpet in the rooms.
Overall, the reviews suggest that B&B Hotel Potsdam provides very suitable accommodation for those traveling with pets, ensuring that dogs are as comfortable and welcomed as their owners.
No, B&B Hotel Potsdam doesn't have any pool.
No, a spa isn't available at B&B Hotel Potsdam.
Yes, B&B Hotel Potsdam welcomes dogs.
Yes, parking facilities are available at B&B Hotel Potsdam.