Palazzo Rosso Old Town
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Summary of reviewsPalazzo Rosso Old Town receives high commendation from guests, primarily due to its superb location, friendly staff, delectable meals and overall cleanliness. Nestled in the heart of Poznan's historic center, its prime location offers easy access to numerous attractions, local shops and varied dining options, ensuring everything is within convenient walking distance. The hotel's charming historical setting coupled with modern amenities contributes significantly to the guest experience.
The hotel's breakfasts are particularly celebrated for their freshness, variety and quality with options catering to various dietary needs. Similarly, its on-site dining, including the Italian restaurant Eatalia, is frequently praised for its delicious cuisine, cozy atmosphere and exceptional service, making meals at the hotel memorable. Despite some minor drawbacks in selection and occasional issues with freshness, dining generally receives high marks.
Rooms at Palazzo Rosso Old Town are described as spacious, well-decorated and comfortable, featuring old-world charm with modern comforts. Guests appreciate the large, comfortable beds and plentiful natural light. While the room furnishings and cleanliness are generally praised, some issues with soundproofing and occasional maintenance hiccups do arise.
Cleanliness throughout the hotel is highly rated with both rooms and public areas maintained to a high standard. Despite the occasional minor lapse in cleaning service, the hotel consistently provides a hygienic and pleasant environment, adding to guest satisfaction.
The staff at Palazzo Rosso Old Town are frequently acknowledged for their friendliness, professionalism and helpfulness, significantly enhancing the guest experience. Minor criticisms regarding attire and specific services are overshadowed by the overwhelmingly positive interactions guests have with the hotel employees.
Wi-Fi connectivity receives mixed reviews with some guests praising its speed and reliability while others encounter signal issues and instability, indicative of a need for improvement in coverage.
Parking options are available but can be confusing and costly with varied distances from the hotel and challenging navigation. Despite these concerns, the availability of guarded parking areas is appreciated.
Overall, Palazzo Rosso Old Town stands out for its excellent value, particularly for families and those seeking a blend of modern comfort and historical ambiance. Its convenient location, friendly service and enjoyable dining experiences make it a top choice for visitors to Poznan.
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The hotel's breakfasts are particularly celebrated for their freshness, variety and quality with options catering to various dietary needs. Similarly, its on-site dining, including the Italian restaurant Eatalia, is frequently praised for its delicious cuisine, cozy atmosphere and exceptional service, making meals at the hotel memorable. Despite some minor drawbacks in selection and occasional issues with freshness, dining generally receives high marks.
Rooms at Palazzo Rosso Old Town are described as spacious, well-decorated and comfortable, featuring old-world charm with modern comforts. Guests appreciate the large, comfortable beds and plentiful natural light. While the room furnishings and cleanliness are generally praised, some issues with soundproofing and occasional maintenance hiccups do arise.
Cleanliness throughout the hotel is highly rated with both rooms and public areas maintained to a high standard. Despite the occasional minor lapse in cleaning service, the hotel consistently provides a hygienic and pleasant environment, adding to guest satisfaction.
The staff at Palazzo Rosso Old Town are frequently acknowledged for their friendliness, professionalism and helpfulness, significantly enhancing the guest experience. Minor criticisms regarding attire and specific services are overshadowed by the overwhelmingly positive interactions guests have with the hotel employees.
Wi-Fi connectivity receives mixed reviews with some guests praising its speed and reliability while others encounter signal issues and instability, indicative of a need for improvement in coverage.
Parking options are available but can be confusing and costly with varied distances from the hotel and challenging navigation. Despite these concerns, the availability of guarded parking areas is appreciated.
Overall, Palazzo Rosso Old Town stands out for its excellent value, particularly for families and those seeking a blend of modern comfort and historical ambiance. Its convenient location, friendly service and enjoyable dining experiences make it a top choice for visitors to Poznan.
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Business Hotel
Hotel with Parking
Accessible Hotel
To whom is your hotel/accommodation accessible?
People who use a wheelchair
People who use a wheelchair
Is there level-access route (might include lifts) from the road to the rooms? Yes, to all rooms
Are assistance/guide dogs allowed in the hotel/accommodation? No
Show more...3-Star Hotel
Hotel where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival?
No
No
Do you perform temperature checks upon guests' arrivals?
Yes, to all guests
Show more...Yes, to all guests
Guest Reviews
Palazzo Rosso Old Town boasts an exceptional and advantageous location, consistently highlighted by guests for its prime placement in the heart of Poznan's historic center. Nestled right in the Old Town, the hotel offers easy access to numerous attractions, including the bustling market square, local shops and a myriad of restaurants, pubs and bars. The centrality of the hotel ensures that everything is within walking distance, making it an ideal base for sightseeing and immersing oneself in the vibrant city life. Visitors repeatedly appreciate the hotel's proximity to public transportation and its relatively quiet ambience at night despite being in such a central area. Moreover, the charm of staying in a historical tenement house adds to the overall experience, combining modern comfort with a touch of historical ambiance. In summary, the location of Palazzo Rosso Old Town is highly praised for its convenience, accessibility and the lively neighborhood it resides in, making it a top choice for guests exploring Poznan.
The reviews for the breakfast at Palazzo Rosso Old Town paint a largely positive picture. Guests frequently praise the breakfast as delicious, fresh and varied, often highlighting the wide selection of options available. Many reviewers describe the breakfast as superb, excellent and rich with particular mention of the diversity and the high quality of the food. The presence of varied hot and cold dishes, including warm sausages and freshly scrambled eggs, seems to be a hit among visitors.
The breakfast area itself receives compliments for being beautiful and cozy, contributing to an overall pleasant dining experience. Several guests appreciated the gluten-free and dairy-free options available, noting the hotel’s consideration of dietary requirements. The combination of tasteful presentation, a comfortable environment and friendly staff enhances the overall experience for many.
However, a few reviews mention less favorable experiences, such as a limited selection on some days and occasional issues with the freshness of certain items. Despite these minor drawbacks, the general consensus is that the breakfast at Palazzo Rosso Old Town is delightful and well worth trying, contributing significantly to the enjoyment of guests’ stays.
Palazzo Rosso Old Town promises a delightful dining experience, boasting a pair of exceptional restaurants on-site. Eatalia, the hotel’s Italian restaurant, is particularly cherished for its delicious dishes, cozy atmosphere and the friendly service offered by knowledgeable waiters. Guests frequently highlight the excellent quality and variety of the cuisine, praising the food as both fantastic and delicious.
The ambiance of the hotel's restaurant, described as a "fairytale" by some, features beautifully arranged decor and a cozy courtyard which enhances the dining experience. Both restaurants - one offering a more casual cafe-style environment and the other a formal dining setup in the basement - have received high praise for their tasty dishes and good value.
In addition to the dining options within the hotel, there are a myriad of other restaurants, cafes and bars in the immediate vicinity, providing guests with plenty of choices. This variety of nearby eateries means that even though the hotel doesn’t serve evening meals on-site every day, guests are never far from a great dining experience.
Breakfast at Palazzo Rosso is also a highlight, served either in the on-site café or in a beautiful breakfast room. The morning offerings are celebrated as delicious and satisfying, setting the tone for the day.
For those interested in a bit more indulgence, the hotel's restaurants often serve meal accompaniments like a welcome glass of wine and delicious desserts that leave a lasting impression. Overall, dining at Palazzo Rosso Old Town garners high ratings for its wonderful food, inviting atmospheres and thoughtful service, making it or its surroundings a must-visit for any guest.
Palazzo Rosso Old Town offers a blend of spacious, well-furnished and beautifully decorated rooms that attract guests who appreciate a touch of old-world charm. The rooms maintain a cozy atmosphere and elegant design, often highlighted by tasteful decor and elements like wooden beams and brick walls. Comfort is a strong point with large, comfortable beds and well-maintained spaces. Despite some minor setbacks such as weak soundproofing and occasional maintenance issues like malfunctioning heaters or dim lighting, the hotel compensates with its overall charm and cleanliness.
Guests particularly admire the natural light filtering into the rooms and the stunning city views from higher floors. Amenities are generally sufficient, though some modern conveniences might be missing. Housekeeping receives mixed reviews; some guests note a need for more thorough cleaning, while others commend the cleanliness and regular towel exchange.
Noise can be a concern, especially for rooms facing the street or near the elevator, but the quiet courtyard-facing rooms offer a more peaceful stay. Although the bathrooms are mostly described as spacious and well-equipped, some issues like small showers and faulty fixtures have been noted.
Overall, Palazzo Rosso Old Town's beautifully decorated and spacious rooms, combined with a convenient Old Town location, make it a worthwhile option for travelers seeking a comfortable and aesthetically pleasing stay, despite some occasional inconveniences.
Palazzo Rosso Old Town offers a mixed experience when it comes to bed comfort. Many guests found the beds to be comfortable with mentions of comfy and very comfortable beds appearing frequently. The mattresses are often described as comfortable, modern and in good condition with some guests specifically highlighting the large and king-size beds as being favorable. Guests also appreciated the availability of nice bedding and the overall cleanliness of the rooms and bathrooms.
However, not every review was entirely positive. Some guests felt that the beds were only average or could be more comfortable with complaints about hard pillows, soft pillows, firm mattresses and inadequate bed connectors. There were also mentions of narrow beds, gaps between bed sections and occasional issues with insufficient bedding such as only one pillow or one small blanket per person.
Overall, Palazzo Rosso Old Town receives praise for having comfortable and large beds with good-quality mattresses, but there is room for improvement in providing a consistently comfortable sleeping experience for all guests.
Palazzo Rosso Old Town generally receives high praise for its cleanliness from guests. The hotel and its rooms are frequently described as very clean, spotless and well-maintained. Visitors consistently find the rooms clean and tidy with many noting the high hygiene standards maintained throughout the hotel. Daily housekeeping services ensure that rooms are freshened up regularly and clean towels are exchanged each day.
Rooms are not only clean but also spacious and attractively decorated, offering comfort for a pleasant stay. Guests appreciate the clean and modern furnishing with specific mentions of clean bathrooms and overall tidy properties. The hotel's cleanliness extends to public areas, which are also well-kept and clean.
However, some reviews pointed out occasional lapses in the cleaning service, including sticky floors, dusty cabinets and instances where the trash was not emptied. A few guests noted that room cleaning seemed superficial at times or was not done at all in some instances. There were also mentions of thin walls, which made it easy to overhear noise from neighboring rooms, although earplugs are provided.
Overall, despite some minor issues, Palazzo Rosso Old Town's strong commitment to cleanliness is a significant positive aspect, ensuring a comfortable and hygienic environment for guests.
The staff at Palazzo Rosso Old Town consistently receive high praise from guests for their exceptional service. Visitors frequently describe the reception staff as particularly friendly, attentive and highly knowledgeable. The hotel's employees are noted for their professionalism and efficiency, ensuring a smooth and welcoming experience for guests. Many reviews highlight the helpful nature of the staff, who are always ready to provide advice and accommodate any special requests. Despite some minor criticisms regarding room cleaning and uniform attire, the overall sentiment is overwhelmingly positive with words like friendly, kind, welcoming and professional frequently used to describe the service. The pleasant and responsive demeanor of the employees contributes significantly to creating a welcoming atmosphere, making the hotel highly recommended for the outstanding staff service.
Palazzo Rosso Old Town offers a mixed experience when it comes to Wi-Fi connectivity. While some guests noted that the Wi-Fi was good, reliable and even super fast in certain areas, others experienced a range of issues from weak signal strength to intermittent and unstable connections. The inconsistency of the Wi-Fi service suggests that improvements in coverage and stability are needed.
Despite the Wi-Fi concerns, there are other positive aspects to highlight. The rooms and bathrooms were consistently described as clean and the service received praise for being friendly and helpful. Guests appreciated the great and varied breakfasts, emphasizing the good value for money provided by the hotel.
However, potential guests should be aware of noise issues, particularly in the stairwell, which some found disruptive. Overall, while Palazzo Rosso Old Town excels in cleanliness and hospitality, its Wi-Fi reliability remains a point for improvement.
Visitors to Palazzo Rosso Old Town have mixed experiences with parking. Many guests appreciate that parking is available, either in nearby garages or an underground parking facility. However, the distance from the hotel varies with some parking options being as close as 100 meters while others are up to 500 meters away. Despite these options, navigating to these parking facilities often proves challenging. Many guests find the instructions confusing and the access points difficult to locate, especially at night or with ongoing construction nearby.
The cost of parking is another common point raised by guests with some considering it expensive. Prices range significantly and additional fees can be a surprise due to a lack of upfront information. Yet, a few guests noted that the proximity of guarded parking areas is a reassuring feature, even if it incurs extra charges.
Overall, while the availability of parking is noted as a positive aspect, the complications in accessing and the high costs associated with it are frequent points of frustration for guests at Palazzo Rosso Old Town.
Palazzo Rosso Old Town has garnered positive feedback from guests, particularly for its family-oriented services and amenities. The hotel offers good family-sized rooms that are spacious, clean and comfortable, which makes it an excellent choice for family stays. The staff is frequently praised for being friendly, courteous and attentive, ensuring that families feel welcomed and supported throughout their stay.
Guests appreciated the hotel’s overall family-friendly atmosphere and kid-friendly services, noting that it is suitable for family celebrations and large enough to accommodate families comfortably. The attentive service extends to the reception, where the staff members are described as super nice and professional.
The location of the hotel is also highlighted as convenient for family stays, positioning it as a favorable base for trips and family vacations. Despite some mixed opinions about specific amenities, such as the occasional cold family room or lack of internet TV and English channels, the overwhelming sentiment is positive.
Overall, Palazzo Rosso Old Town stands out as a family-welcoming hotel that supports and provides a pleasant experience for families, making it a top recommendation for those traveling with children.
Palazzo Rosso Old Town offers excellent value for money as a three-star hotel. Guests frequently praise the unbeatable breakfast, especially noting its variety even for pescovegetarians. The accommodations are described as nice with a boutique hotel vibe that exceeds the expectations for a three-star rating. Despite some reviewers mentioning issues such as street noise from daily parties and the bathroom standards not quite meeting three-star criteria, the overall sentiment is highly positive. Visitors often found the hotel's facilities and services to be top-notch, sometimes even suggesting that it feels like a higher-rated establishment. Reasonable rates and a generally high level of satisfaction make Palazzo Rosso Old Town a highly recommended option for travelers.
Palazzo Rosso Old Town emerges as a commendable option for business travelers. It is regarded as well-suited for business trips, offering rooms with ample amenities to meet the needs of such stays. The hotel accommodates business needs effectively, making it a good choice for work trips and business events. Meeting rooms are available and convenient, complementing the professional and friendly service that guests appreciate.
The atmosphere is welcoming with an abundant breakfast to start the day. The hotel's business-friendly environment is especially noted for being clean with soundproof walls and it is conveniently located with essential safety measures in place. Although some business travelers mentioned issues like strange transactions without an invoice and the absence of internet TV, the overall feedback highlights its suitability for business stays. Despite a few mentions of its better fit for tourist trips, Palazzo Rosso Old Town remains a recommended option for business people.
Palazzo Rosso Old Town has received various feedback on its accessibility for guests with disabilities. The hotel successfully offers several accessible features and amenities, making it a favorable choice for wheelchair users and senior citizens. The rooms are designed to be wheelchair accessible and the hotel provides accessible services and areas that are both neat and tidy. Pushchairs are also accommodated well, ensuring a comfortable stay for families with young children. Additionally, the hotel's convenient location adds to its appeal for travelers looking for easy access to local attractions and secure accommodation for bicycles.
However, there are notable challenges, particularly regarding access by car. The hotel's location in the Old City area means that regular cars cannot enter, necessitating a few minutes' walk for guests or reliance on taxis. This restriction poses difficulties for those with limited mobility and makes parking access complicated. Some reviews indicate the hotel is practically unreachable by car, highlighting the need for better accessibility solutions. Despite these issues, there is a willingness to solve problems, which may help address accessibility concerns in the future.
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Location
Breakfast
The breakfast area itself receives compliments for being beautiful and cozy, contributing to an overall pleasant dining experience. Several guests appreciated the gluten-free and dairy-free options available, noting the hotel’s consideration of dietary requirements. The combination of tasteful presentation, a comfortable environment and friendly staff enhances the overall experience for many.
However, a few reviews mention less favorable experiences, such as a limited selection on some days and occasional issues with the freshness of certain items. Despite these minor drawbacks, the general consensus is that the breakfast at Palazzo Rosso Old Town is delightful and well worth trying, contributing significantly to the enjoyment of guests’ stays.
Dinner
The ambiance of the hotel's restaurant, described as a "fairytale" by some, features beautifully arranged decor and a cozy courtyard which enhances the dining experience. Both restaurants - one offering a more casual cafe-style environment and the other a formal dining setup in the basement - have received high praise for their tasty dishes and good value.
In addition to the dining options within the hotel, there are a myriad of other restaurants, cafes and bars in the immediate vicinity, providing guests with plenty of choices. This variety of nearby eateries means that even though the hotel doesn’t serve evening meals on-site every day, guests are never far from a great dining experience.
Breakfast at Palazzo Rosso is also a highlight, served either in the on-site café or in a beautiful breakfast room. The morning offerings are celebrated as delicious and satisfying, setting the tone for the day.
For those interested in a bit more indulgence, the hotel's restaurants often serve meal accompaniments like a welcome glass of wine and delicious desserts that leave a lasting impression. Overall, dining at Palazzo Rosso Old Town garners high ratings for its wonderful food, inviting atmospheres and thoughtful service, making it or its surroundings a must-visit for any guest.
Rooms
Guests particularly admire the natural light filtering into the rooms and the stunning city views from higher floors. Amenities are generally sufficient, though some modern conveniences might be missing. Housekeeping receives mixed reviews; some guests note a need for more thorough cleaning, while others commend the cleanliness and regular towel exchange.
Noise can be a concern, especially for rooms facing the street or near the elevator, but the quiet courtyard-facing rooms offer a more peaceful stay. Although the bathrooms are mostly described as spacious and well-equipped, some issues like small showers and faulty fixtures have been noted.
Overall, Palazzo Rosso Old Town's beautifully decorated and spacious rooms, combined with a convenient Old Town location, make it a worthwhile option for travelers seeking a comfortable and aesthetically pleasing stay, despite some occasional inconveniences.
Beds
However, not every review was entirely positive. Some guests felt that the beds were only average or could be more comfortable with complaints about hard pillows, soft pillows, firm mattresses and inadequate bed connectors. There were also mentions of narrow beds, gaps between bed sections and occasional issues with insufficient bedding such as only one pillow or one small blanket per person.
Overall, Palazzo Rosso Old Town receives praise for having comfortable and large beds with good-quality mattresses, but there is room for improvement in providing a consistently comfortable sleeping experience for all guests.
Cleanliness
Rooms are not only clean but also spacious and attractively decorated, offering comfort for a pleasant stay. Guests appreciate the clean and modern furnishing with specific mentions of clean bathrooms and overall tidy properties. The hotel's cleanliness extends to public areas, which are also well-kept and clean.
However, some reviews pointed out occasional lapses in the cleaning service, including sticky floors, dusty cabinets and instances where the trash was not emptied. A few guests noted that room cleaning seemed superficial at times or was not done at all in some instances. There were also mentions of thin walls, which made it easy to overhear noise from neighboring rooms, although earplugs are provided.
Overall, despite some minor issues, Palazzo Rosso Old Town's strong commitment to cleanliness is a significant positive aspect, ensuring a comfortable and hygienic environment for guests.
Staff
Wi-Fi
Despite the Wi-Fi concerns, there are other positive aspects to highlight. The rooms and bathrooms were consistently described as clean and the service received praise for being friendly and helpful. Guests appreciated the great and varied breakfasts, emphasizing the good value for money provided by the hotel.
However, potential guests should be aware of noise issues, particularly in the stairwell, which some found disruptive. Overall, while Palazzo Rosso Old Town excels in cleanliness and hospitality, its Wi-Fi reliability remains a point for improvement.
Parking
The cost of parking is another common point raised by guests with some considering it expensive. Prices range significantly and additional fees can be a surprise due to a lack of upfront information. Yet, a few guests noted that the proximity of guarded parking areas is a reassuring feature, even if it incurs extra charges.
Overall, while the availability of parking is noted as a positive aspect, the complications in accessing and the high costs associated with it are frequent points of frustration for guests at Palazzo Rosso Old Town.
Family
Guests appreciated the hotel’s overall family-friendly atmosphere and kid-friendly services, noting that it is suitable for family celebrations and large enough to accommodate families comfortably. The attentive service extends to the reception, where the staff members are described as super nice and professional.
The location of the hotel is also highlighted as convenient for family stays, positioning it as a favorable base for trips and family vacations. Despite some mixed opinions about specific amenities, such as the occasional cold family room or lack of internet TV and English channels, the overwhelming sentiment is positive.
Overall, Palazzo Rosso Old Town stands out as a family-welcoming hotel that supports and provides a pleasant experience for families, making it a top recommendation for those traveling with children.
3 Star
Business
The atmosphere is welcoming with an abundant breakfast to start the day. The hotel's business-friendly environment is especially noted for being clean with soundproof walls and it is conveniently located with essential safety measures in place. Although some business travelers mentioned issues like strange transactions without an invoice and the absence of internet TV, the overall feedback highlights its suitability for business stays. Despite a few mentions of its better fit for tourist trips, Palazzo Rosso Old Town remains a recommended option for business people.
Accessible
However, there are notable challenges, particularly regarding access by car. The hotel's location in the Old City area means that regular cars cannot enter, necessitating a few minutes' walk for guests or reliance on taxis. This restriction poses difficulties for those with limited mobility and makes parking access complicated. Some reviews indicate the hotel is practically unreachable by car, highlighting the need for better accessibility solutions. Despite these issues, there is a willingness to solve problems, which may help address accessibility concerns in the future.
No, Palazzo Rosso Old Town doesn't have any pool.
No, a spa isn't available at Palazzo Rosso Old Town.
Yes, Palazzo Rosso Old Town welcomes dogs.
Yes, parking facilities are available at Palazzo Rosso Old Town.
No, Palazzo Rosso Old Town doesn't have a gym.
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