RH Hotel Pretoria
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Summary of reviewsRH Hotel Pretoria is lauded for its highly convenient and centralized location in the heart of the city, directly attached to Sunnyside mall. This allows guests easy access to shops, restaurants and entertainment options, making it an ideal choice for those who prioritize accessibility. Many guests appreciate the comfort of having everything within walking distance, enhancing their overall experience.
The hotel's breakfast service stands out as a highlight, consistently praised for its quality, variety and delicious presentation. The buffet offers a fantastic, extensive selection, ensuring a satisfying meal to start the day, served by friendly and attentive staff. Similarly, dinner also receives acclaim for its deliciousness and variety, especially local African dishes, although there are occasional observations of slow service.
Rooms at RH Hotel Pretoria are noted for their cleanliness and comfort, frequently described as neat, cozy and modern. Beds are comfortable, contributing to a restful stay. However, some guests mention the small size of the rooms and a lack of amenities like refrigerators and microwaves as points for improvement. Despite occasional maintenance issues, such as air conditioning problems, the overall ambiance remains peaceful and enjoyable.
Cleanliness extends beyond the rooms with the entire hotel consistently praised for being aesthetically pleasing and well-maintained. The diligent housekeeping standards ensure that guests find the environment spotless, enhancing their comfort. Staff across the hotel, from reception to housekeeping and restaurant personnel, are commended for their friendliness, helpfulness and dedication to guest satisfaction, significantly boosting the overall experience.
Parking facilities at the hotel are convenient and secure, though some guests express a preference for complimentary parking. The pool area offers a relaxing atmosphere with clean water and good views, despite occasional cleanliness and amenity issues. When it comes to family stays, the hotel provides a decent experience with some child-friendly amenities, although there is room for improvement in family-focused offerings.
The hotel’s Wi-Fi receives mixed reviews; while some guests find it adequate for streaming and general use, others experience connectivity issues and frequent disconnections, especially in rooms on higher floors. Finally, RH Hotel Pretoria is ideally located for nightlife enthusiasts, situated near various nightclubs, pubs and bars, although this can lead to noise, making it less suited for those seeking a quieter stay.
In summary, RH Hotel Pretoria excels in convenience, cleanliness and friendly service, making it a favorable choice for visitors. While there are areas needing improvement, particularly in room amenities and Wi-Fi connectivity, the overall positive aspects significantly enhance the guest experience, promising a comfortable and enjoyable stay.
Categories
The hotel's breakfast service stands out as a highlight, consistently praised for its quality, variety and delicious presentation. The buffet offers a fantastic, extensive selection, ensuring a satisfying meal to start the day, served by friendly and attentive staff. Similarly, dinner also receives acclaim for its deliciousness and variety, especially local African dishes, although there are occasional observations of slow service.
Rooms at RH Hotel Pretoria are noted for their cleanliness and comfort, frequently described as neat, cozy and modern. Beds are comfortable, contributing to a restful stay. However, some guests mention the small size of the rooms and a lack of amenities like refrigerators and microwaves as points for improvement. Despite occasional maintenance issues, such as air conditioning problems, the overall ambiance remains peaceful and enjoyable.
Cleanliness extends beyond the rooms with the entire hotel consistently praised for being aesthetically pleasing and well-maintained. The diligent housekeeping standards ensure that guests find the environment spotless, enhancing their comfort. Staff across the hotel, from reception to housekeeping and restaurant personnel, are commended for their friendliness, helpfulness and dedication to guest satisfaction, significantly boosting the overall experience.
Parking facilities at the hotel are convenient and secure, though some guests express a preference for complimentary parking. The pool area offers a relaxing atmosphere with clean water and good views, despite occasional cleanliness and amenity issues. When it comes to family stays, the hotel provides a decent experience with some child-friendly amenities, although there is room for improvement in family-focused offerings.
The hotel’s Wi-Fi receives mixed reviews; while some guests find it adequate for streaming and general use, others experience connectivity issues and frequent disconnections, especially in rooms on higher floors. Finally, RH Hotel Pretoria is ideally located for nightlife enthusiasts, situated near various nightclubs, pubs and bars, although this can lead to noise, making it less suited for those seeking a quieter stay.
In summary, RH Hotel Pretoria excels in convenience, cleanliness and friendly service, making it a favorable choice for visitors. While there are areas needing improvement, particularly in room amenities and Wi-Fi connectivity, the overall positive aspects significantly enhance the guest experience, promising a comfortable and enjoyable stay.
Family Friendly Hotel
Hotel near Nightlife Spots
Hotel with Swimming Pool
Rooftop Pool Outdoor Pool
Business Hotel
Hotel with Parking
Cheap Hotel
Accessible Hotel
3-Star Hotel
Hotel with Outdoor Pool
Hotel with Rooftop Pool
Guest Reviews
RH Hotel Pretoria benefits from a highly convenient and centralized location in the heart of the city. Guests frequently praise its direct connection to the Sunnyside mall, providing easy access to a multitude of shops, restaurants and entertainment options. The hotel’s location above the shopping center is particularly appealing, allowing visitors to enjoy seamless access to everything they need without needing to travel far.
Many reviewers highlight the convenience of the hotel being close to a variety of retail stores and eateries, making it an ideal spot for those who appreciate the ease of having amenities just a few steps away. The setting is also mentioned as perfect for nightlife enthusiasts, given its proximity to clubs and other entertainment venues.
Despite the overwhelmingly positive feedback regarding convenience and the centrality of the location, some reviewers express concerns about safety, noting that the area can feel unsafe and intimidating, particularly at night. The hotel is situated in Pretoria's CBD, which some guests find less appealing due to its reputation.
In summary, RH Hotel Pretoria offers unmatched convenience with its strategic placement over a shopping mall, making it perfect for those who prioritize accessibility and proximity to dining and shopping options. However, potential visitors might want to consider the location's safety aspects while planning their stay.
Breakfast at RH Hotel Pretoria consistently receives high praise for its quality and variety. Guests frequently describe it as delicious, exceptional and well-prepared. The buffet service is a particular highlight, offering a varied and fantastic selection that is both extensive and satisfying. The breakfast experience is enhanced by friendly and helpful staff, who serve the meal with pride and are attentive to guest needs, even accommodating special requests like preparing breakfast packs for early departures.
Notably, the breakfast is available early in the morning, which is appreciated by guests with early schedules. The food's taste and presentation often exceed expectations with several reviews specifically mentioning the excellent quality and delightful flavors. Despite a few comments about limited variety and occasional service delays, the overwhelming sentiment is one of enjoyment and satisfaction.
Overall, breakfast at RH Hotel Pretoria stands out as a major highlight, contributing significantly to guests' positive experiences during their stay.
Dinner at RH Hotel Pretoria has garnered mixed reactions from guests, though the majority express high praise for the food. Descriptions such as "amazing," "delicious," and "fantastic" are common, highlighting a variety of options including local African dishes like pap and mogudu. The dining area’s cleanliness consistently earned positive remarks, enhancing the overall dining experience.
Guests have appreciated the convenience of having dinner on site, particularly noting the affordability of the meals. Several reviews specifically complimented the breakfast and supper, often stating that they were even better than dinner. The quality and taste of the food were frequently described as exceptional with specific praise for the spicy wings.
However, there were notable criticisms regarding the service. Guests often mentioned long waiting times with some orders taking over an hour and occasionally being served cold. A few reviews noted the food was dry or poorly seasoned with specific disappointments about the buffet dinner not meeting their expectations. Some also found the steak unappetizing and pointed out issues with fried items like wings.
Despite these service-related issues, the overall impression of the restaurant remains positive. The friendly staff, superb food quality and cleanliness of the dining area make RH Hotel Pretoria’s restaurant a memorable part of the guest experience.
The rooms at the RH Hotel Pretoria offer a mix of experiences to guests. The positive aspects frequently highlighted include the cleanliness and comfort of the rooms, which many found to be exceptionally clean, neat and cozy. Some guests appreciated the modernized look and noted that the rooms often looked exactly like the pictures provided online. Beds were clean and comfortable, contributing to an overall restful experience for many.
However, several reviews pointed out the small size of the rooms, which left some guests feeling cramped. Additionally, a common complaint was the lack of essential amenities such as refrigerators and microwaves, which many guests had to request separately. Air conditioning issues were also reported with some rooms being too hot or the air conditioning not functioning properly, detracting from an optimal stay.
Maintenance and cleanliness issues varied significantly; while many rooms were praised for their cleanliness, there were also reports of neglected maintenance, such as broken air conditioners, clogged toilets and insufficient lighting. A few guests encountered problems like unpleasant smells, noisy air conditioning and sightings of pests like cockroaches, which highlighted inconsistencies in room upkeep.
Views from some rooms were admired, enhancing the stay for those guests and the quiet ambiance of the rooms was a plus for those seeking a peaceful environment. The convenient location of the hotel with easy access to a shopping mall, was also mentioned positively. Overall, while there were some areas in need of improvement, many guests found the rooms comfortable and satisfactory for their stay.
Despite some mixed feedback regarding the beds at RH Hotel Pretoria, the general sentiment leans towards positivity. Many guests appreciated the comfort provided by the beds, often highlighting the quality of sleep they enjoyed with descriptors such as "comfortable," "amazing," and "comfortably." The bedding also received praises for being warm and comfortable, ensuring a pleasant night’s rest. Additionally, reviews frequently mentioned that the bedrooms, along with the beds, were clean and well-maintained.
However, some recurring concerns emerged about the bed size with several guests describing them as too small or narrow. Occasionally, the beds were perceived as too hard or generally uncomfortable and a few reviews pointed out issues like dusty beds or dirty linen, indicating a need for better maintenance and more consistent housekeeping standards. Given these mixed impressions, it appears that while many guests found the beds suitable and comfortable, there is room for improvement in terms of bed size and occasional maintenance lapses.
RH Hotel Pretoria has received a deluge of positive feedback with an emphasis on its exceptional cleanliness. Guests consistently noted that the hotel and its rooms were consistently clean, aesthetically pleasing and well-maintained. Words like clean, neat, spotless and beautiful repeatedly came up, highlighting the hotel's diligent housekeeping standards.
Visitors appreciated the overall clean environment, from the commendable condition of the rooms to the shared facilities. The hotel's clean and aesthetically pleasing appearance was frequently praised, along with specific mentions of fresh, clean linens and well-maintained areas.
While a few guests noted minor cleanliness issues with windows and bathrooms, these instances seemed to be the exception rather than the rule. Most comments reflect that the hotel takes guest comfort seriously, ensuring that cleaning standards are high across all areas.
Moreover, the hotel's staff earned high marks for their excellent service and friendliness, further enhancing the positive guest experience. Situated close to shopping destinations, the hotel provides a blend of convenience, comfort and an impressive level of cleanliness that contribute to a satisfying stay for most visitors.
RH Hotel Pretoria consistently receives high praise for its staff, who are described as exceptionally friendly, welcoming and helpful. Guests highlight the warm and polite nature of the team, from the receptionists to housekeeping and restaurant staff. The reception is noted for being particularly attentive and efficient with several mentions of excellent and friendly service. Despite a few isolated instances of less satisfactory experiences, the overall impression is one of high customer service standards.
The staff members are frequently commended for going the extra mile to assist guests, demonstrating a strong willingness to help and provide a great service experience. This consistent friendliness and professionalism contribute significantly to making guests' stays enjoyable and comfortable. The maintenance and housekeeping teams are similarly praised for their responsiveness and efficiency, ensuring a clean and pleasant environment.
The staff’s kindness extends beyond mere friendliness; they often exhibit a proactive approach to care, such as promptly bringing extra amenities like blankets when requested. In summary, RH Hotel Pretoria is celebrated for its outstanding hospitality, largely thanks to its dedicated and amiable staff.
RH Hotel Pretoria has received mixed reviews regarding its Wi-Fi service. On the positive side, some guests praised the Wi-Fi for being good with a reliable connection that was sufficient for streaming services like Netflix. Words like "great" and "very good" were used to describe the internet experience and a few highlighted that it was free.
However, a significant number of guests reported various issues with the Wi-Fi. Problems ranged from the network not being able to handle multiple users and frequent disconnections, to poor coverage, particularly on higher floors. Some guests mentioned difficulties in even logging on with complaints about not being given the Wi-Fi password and no Wi-Fi availability in the rooms. There were also mentions of the Wi-Fi being weak or non-existent at times, leading to a frustrating experience, especially for those needing to work from their rooms.
Overall, while some guests experienced satisfactory internet service, there were equally many who found the Wi-Fi connectivity at RH Hotel Pretoria lacking and in need of improvement.
The pool area at RH Hotel Pretoria receives a mix of feedback from guests, highlighting several positive aspects while also noting areas for improvement. Guests appreciate the pool's clean condition, often describing it as beautiful, relaxing and with good views, which add to the overall appeal of the space. Multiple reviews mention the pool's perfect location, making it a refreshing spot to unwind.
However, feedback indicates that the pool's size may be smaller than expected and there were occasional cleanliness issues. The pool area occasionally suffered from a lack of shade umbrellas, insufficient poolside chairs and limited opening hours with some guests noting that it closed early. Instances of the pool being closed due to weather or other reasons also affected some visitors' experiences.
Despite these drawbacks, the pool generally leaves a positive impression, praised for being a nice spot with clean water, great views and a pleasant atmosphere for relaxation. The pool area is seen as a breath of fresh air for those visiting RH Hotel Pretoria, even though improvements could make the experience even better.
The parking situation at RH Hotel Pretoria receives mostly positive feedback from guests, highlighting its convenience and safety. Many appreciated the secure parking facilities, which are close and easily accessible. Guests also found the parking garage to be convenient and well-located with ample space to park without issue. However, a notable concern was the parking fee with several guests indicating a preference for complimentary parking as part of their booking. The parking area's security was another point of discussion with some reviews mentioning the need for more visible security measures. Finally, a few guests found the parkade ramp challenging to navigate and the parking lot occasionally hard to locate. Despite these points, the overall sentiment is that the parking at RH Hotel Pretoria is favorable and satisfactory for most visitors.
RH Hotel Pretoria offers a mixed experience for families with children. The spacious family rooms and family-friendly ambiance create a setting conducive to a family vacation. While the hotel provides entertainment such as a toddler channel and a great pool for kids, a broader range of family activities and kids' items on the menu appear to be lacking. Despite this, children particularly enjoy the pool and families have reported having great nights together. The overall vibe is welcoming and the attentive staff, from security to the front desk, significantly enhance the stay. However, for families with younger children, certain amenities like cots are not provided and some guests have noted their children felt bored. Nevertheless, the general feedback suggests that RH Hotel Pretoria remains a decent spot for a family trip with a strong potential for improvement in its offerings for kids.
RH Hotel Pretoria is perfectly situated for those looking to dive into the vibrant nightlife of the area. The location places guests right in the heart of lively streets bustling with several nightclubs, pubs and bars. Restaurants are conveniently located around the hotel, many of which operate 24/7, providing easy access to food and drinks at any hour. The hotel is within walking distance of a great pub and nice bars, offering ample entertainment options.
However, the bustling nightlife does come with some noise, particularly from the clubs next door where music can play from 10 pm to the early hours of the morning. Clubbing noise and sounds from surrounding entertainment areas are notable, so it's perfect for party-goers but might be less ideal for those seeking a quiet retreat. Overall, RH Hotel Pretoria offers an energetic atmosphere for those eager to enjoy the area's nightlife.
RH Hotel Pretoria stands out as an excellent three-star hotel, offering great value for money. Guests have consistently praised the hotel's equipped rooms and the cleanliness of the facilities. The friendly and accommodating staff add to the positive experience, making the service feel above the standard expected for a three-star establishment.
The hotel is also noted for good parking availability and a good breakfast, which are appreciated by business travelers. Its central location is convenient, though some reviews suggest there is room for improvement in the room facilities.
Overall, RH Hotel Pretoria provides very good conditions for this category of accommodation with some guests suggesting that it might even merit an additional star due to its consistently clean and safe environment.
RH Hotel Pretoria receives commendations for being a suitable choice for business travelers, noted for its excellent service. Guests often highlight the friendliness and professionalism of the staff, which enhances the overall experience during business trips. The hotel accommodates business needs with a variety of business facilities available, making it a practical option for business stays.
However, some reviews indicate that the facilities are a bit dated with mentions of the need for more modern amenities. There is also specific feedback suggesting the expansion of the business center, as the current size might not meet all guests’ expectations. Despite these points, RH Hotel Pretoria remains a recommended location for business travelers seeking convenience and professional service.
RH Hotel Pretoria stands out for its accessibility, making it a suitable choice for guests with disabilities. The hotel is strategically located next to a mall, which not only offers direct access to shopping and dining options but also ensures a convenient stay. Guests have noted the neighborhood is accessible with easily navigable streets and well-marked pathways.
The hotel itself is praised for its accessibility features, such as key cards and accessible elevators and specific rooms that cater to disabled guests. Additionally, there is disabled parking available, further enhancing the convenience for those driving in. Visitors consistently highlight how easy the hotel is to find and access, noting that it is conducive and safe for families and individuals alike.
The RH Hotel Pretoria offers a charming terrace outside the restaurant featuring a grass seating area and a pool. Though some guests mentioned that the pool is smaller than it appears in photos, many found it to be very nice and relaxing. The pool area itself is described as beautiful with lovely views poolside. While there seems to be some confusion about the availability of an outdoor pool, those who did use the swimming facility generally enjoyed it. A point to note for potential visitors is that the pool closes at 17:00.
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Location
Many reviewers highlight the convenience of the hotel being close to a variety of retail stores and eateries, making it an ideal spot for those who appreciate the ease of having amenities just a few steps away. The setting is also mentioned as perfect for nightlife enthusiasts, given its proximity to clubs and other entertainment venues.
Despite the overwhelmingly positive feedback regarding convenience and the centrality of the location, some reviewers express concerns about safety, noting that the area can feel unsafe and intimidating, particularly at night. The hotel is situated in Pretoria's CBD, which some guests find less appealing due to its reputation.
In summary, RH Hotel Pretoria offers unmatched convenience with its strategic placement over a shopping mall, making it perfect for those who prioritize accessibility and proximity to dining and shopping options. However, potential visitors might want to consider the location's safety aspects while planning their stay.
Breakfast
Notably, the breakfast is available early in the morning, which is appreciated by guests with early schedules. The food's taste and presentation often exceed expectations with several reviews specifically mentioning the excellent quality and delightful flavors. Despite a few comments about limited variety and occasional service delays, the overwhelming sentiment is one of enjoyment and satisfaction.
Overall, breakfast at RH Hotel Pretoria stands out as a major highlight, contributing significantly to guests' positive experiences during their stay.
Dinner
Guests have appreciated the convenience of having dinner on site, particularly noting the affordability of the meals. Several reviews specifically complimented the breakfast and supper, often stating that they were even better than dinner. The quality and taste of the food were frequently described as exceptional with specific praise for the spicy wings.
However, there were notable criticisms regarding the service. Guests often mentioned long waiting times with some orders taking over an hour and occasionally being served cold. A few reviews noted the food was dry or poorly seasoned with specific disappointments about the buffet dinner not meeting their expectations. Some also found the steak unappetizing and pointed out issues with fried items like wings.
Despite these service-related issues, the overall impression of the restaurant remains positive. The friendly staff, superb food quality and cleanliness of the dining area make RH Hotel Pretoria’s restaurant a memorable part of the guest experience.
Rooms
However, several reviews pointed out the small size of the rooms, which left some guests feeling cramped. Additionally, a common complaint was the lack of essential amenities such as refrigerators and microwaves, which many guests had to request separately. Air conditioning issues were also reported with some rooms being too hot or the air conditioning not functioning properly, detracting from an optimal stay.
Maintenance and cleanliness issues varied significantly; while many rooms were praised for their cleanliness, there were also reports of neglected maintenance, such as broken air conditioners, clogged toilets and insufficient lighting. A few guests encountered problems like unpleasant smells, noisy air conditioning and sightings of pests like cockroaches, which highlighted inconsistencies in room upkeep.
Views from some rooms were admired, enhancing the stay for those guests and the quiet ambiance of the rooms was a plus for those seeking a peaceful environment. The convenient location of the hotel with easy access to a shopping mall, was also mentioned positively. Overall, while there were some areas in need of improvement, many guests found the rooms comfortable and satisfactory for their stay.
Beds
However, some recurring concerns emerged about the bed size with several guests describing them as too small or narrow. Occasionally, the beds were perceived as too hard or generally uncomfortable and a few reviews pointed out issues like dusty beds or dirty linen, indicating a need for better maintenance and more consistent housekeeping standards. Given these mixed impressions, it appears that while many guests found the beds suitable and comfortable, there is room for improvement in terms of bed size and occasional maintenance lapses.
Cleanliness
Visitors appreciated the overall clean environment, from the commendable condition of the rooms to the shared facilities. The hotel's clean and aesthetically pleasing appearance was frequently praised, along with specific mentions of fresh, clean linens and well-maintained areas.
While a few guests noted minor cleanliness issues with windows and bathrooms, these instances seemed to be the exception rather than the rule. Most comments reflect that the hotel takes guest comfort seriously, ensuring that cleaning standards are high across all areas.
Moreover, the hotel's staff earned high marks for their excellent service and friendliness, further enhancing the positive guest experience. Situated close to shopping destinations, the hotel provides a blend of convenience, comfort and an impressive level of cleanliness that contribute to a satisfying stay for most visitors.
Staff
The staff members are frequently commended for going the extra mile to assist guests, demonstrating a strong willingness to help and provide a great service experience. This consistent friendliness and professionalism contribute significantly to making guests' stays enjoyable and comfortable. The maintenance and housekeeping teams are similarly praised for their responsiveness and efficiency, ensuring a clean and pleasant environment.
The staff’s kindness extends beyond mere friendliness; they often exhibit a proactive approach to care, such as promptly bringing extra amenities like blankets when requested. In summary, RH Hotel Pretoria is celebrated for its outstanding hospitality, largely thanks to its dedicated and amiable staff.
Wi-Fi
However, a significant number of guests reported various issues with the Wi-Fi. Problems ranged from the network not being able to handle multiple users and frequent disconnections, to poor coverage, particularly on higher floors. Some guests mentioned difficulties in even logging on with complaints about not being given the Wi-Fi password and no Wi-Fi availability in the rooms. There were also mentions of the Wi-Fi being weak or non-existent at times, leading to a frustrating experience, especially for those needing to work from their rooms.
Overall, while some guests experienced satisfactory internet service, there were equally many who found the Wi-Fi connectivity at RH Hotel Pretoria lacking and in need of improvement.
Pool
However, feedback indicates that the pool's size may be smaller than expected and there were occasional cleanliness issues. The pool area occasionally suffered from a lack of shade umbrellas, insufficient poolside chairs and limited opening hours with some guests noting that it closed early. Instances of the pool being closed due to weather or other reasons also affected some visitors' experiences.
Despite these drawbacks, the pool generally leaves a positive impression, praised for being a nice spot with clean water, great views and a pleasant atmosphere for relaxation. The pool area is seen as a breath of fresh air for those visiting RH Hotel Pretoria, even though improvements could make the experience even better.
Parking
Family
Nightlife
However, the bustling nightlife does come with some noise, particularly from the clubs next door where music can play from 10 pm to the early hours of the morning. Clubbing noise and sounds from surrounding entertainment areas are notable, so it's perfect for party-goers but might be less ideal for those seeking a quiet retreat. Overall, RH Hotel Pretoria offers an energetic atmosphere for those eager to enjoy the area's nightlife.
3 Star
The hotel is also noted for good parking availability and a good breakfast, which are appreciated by business travelers. Its central location is convenient, though some reviews suggest there is room for improvement in the room facilities.
Overall, RH Hotel Pretoria provides very good conditions for this category of accommodation with some guests suggesting that it might even merit an additional star due to its consistently clean and safe environment.
Business
However, some reviews indicate that the facilities are a bit dated with mentions of the need for more modern amenities. There is also specific feedback suggesting the expansion of the business center, as the current size might not meet all guests’ expectations. Despite these points, RH Hotel Pretoria remains a recommended location for business travelers seeking convenience and professional service.
Accessible
The hotel itself is praised for its accessibility features, such as key cards and accessible elevators and specific rooms that cater to disabled guests. Additionally, there is disabled parking available, further enhancing the convenience for those driving in. Visitors consistently highlight how easy the hotel is to find and access, noting that it is conducive and safe for families and individuals alike.
Outdoor Pool
Yes, RH Hotel Pretoria has pool(s) that belong to one or more of the following categories: Rooftop Pool, Outdoor Pool.
No, a spa isn't available at RH Hotel Pretoria.
No, RH Hotel Pretoria doesn't allow dogs.
Yes, parking facilities are available at RH Hotel Pretoria.
No, RH Hotel Pretoria doesn't have a gym.
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