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Summary of reviewsDerand Hotel is widely lauded for its prime, central location in Pristina, placing guests within easy walking distance of key spots, including the bus terminal and the city center. The convenient proximity to city amenities, panoramic views over Kosovo and excellent staff service enhance the overall experience, making it an attractive spot for travelers. The bustling business district it resides in adds to its appeal, despite the current surroundings being less captivating with optimism high for future improvements.
While the breakfast experience has garnered mixed feelings, the positive reviews mention it as excellent and first-class for some. However, there's a noticeable need for better variety and improved logistics to meet a broader range of guest preferences.
The rooms at Derand Hotel shine brightly in the reviews. Praised for their exceptional cleanliness, modern aesthetics and comfort, guests appreciate the spacious, well-maintained environments with all necessary amenities. Although some found the rooms smaller than they expected, the comfort, cleanliness and attention to detail—like providing air conditioning, hairdryers and disposable toiletries—leave a lasting, favorable impression.
Cleanliness across the hotel is consistently highlighted with guests describing both the rooms and common areas as impeccably maintained and spotless. This high standard contributes significantly to the overall positive guest experience.
Guests also commend the hotel staff for their professionalism, friendliness and constant readiness to assist. Described as welcoming, reliable and courteous, the staff at Derand Hotel greatly enhance the stay with their diligent and accommodating service. Despite an isolated mention of unprofessional service, the prevailing sentiment celebrates the staff's positive interactions and attentiveness.
Overall, Derand Hotel excels in providing a comfortable, clean and professional atmosphere, bolstered by its fantastic location and excellent room standards, albeit with room to improve on the breakfast experience. Show more
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Categories
Luxury Hotel
Small Hotel
5-Star Hotel
Room Types
Superior Double RoomFeaturing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a wardrobe as well as city views. The unit has 1 bed.
Superior Twin RoomFeaturing free toiletries and bathrobes, this twin room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The air-conditioned twin room features a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a wardrobe as well as city views. The unit has 2 beds.
Deluxe Double RoomProviding free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The spacious air-conditioned double room provides a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a seating area as well as city views. The unit offers 1 bed.
Large Double RoomFeaturing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The spacious air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a wardrobe as well as city views. The unit has 1 bed.
Junior SuiteThe air-conditioned suite has 1 bedroom and 1 bathroom with a walk-in shower and a hairdryer. The suite offers soundproof walls, a tea and coffee maker, a seating area, a flat-screen TV with cable channels, as well as city views. The unit has 1 bed.
Guest Reviews
Location
Derand Hotel prides itself on its prime, central location that places guests within close proximity to a variety of key spots in Pristina. Notably, the hotel is within walking distance of Pristina's bus terminal, making it highly convenient for travelers arriving by bus. Visitors appreciate that they can reach the heart of the city center in under 10 minutes on foot, allowing them to explore popular monuments and local attractions with ease.
The area around the hotel is considered a booming business district, offering an appealing blend of facilities and city sights. Though the immediate surroundings may currently lack some appeal, there is optimism about future improvements.
Guests frequently highlight how clean and central the hotel is. The views over Kosovo and the proximity to a variety of city amenities further enhance the overall experience. The excellent service provided by the staff—from reception to the bellboy—adds to the positive impression of the convenient and well-situated Derand Hotel.
Breakfast
The breakfast experience at Derand Hotel received mixed reviews from guests. On the positive side, several guests praised the breakfast as excellent, delicious and first-class, indicating that for some, the morning offerings were both enjoyable and satisfying. A few reviewers highlighted that the breakfast at the adjacent restaurant was good, albeit with limited variety.
However, there were numerous areas of concern noted by other guests. Common critiques included an insufficient choice of items and a lack of variety. Some guests felt the breakfast setup was below standard with specific mentions of it being below expectations and not very international. There were also comments about the breakfast package not satisfying preferences with some guests labeling it as disappointing or even awful.
Issues with service and logistics were also brought up, such as the buffet not being completed on time and the slow, poorly stocked conveyor belt arrangement. Overall, while there are some positive aspects to the breakfast, many guests felt that significant improvements were needed.
Rooms
Derand Hotel boasts an array of impressive rooms, praised for their exceptional cleanliness and modern aesthetics. Guests frequently highlight the comfort and beauty of the accommodations, emphasizing comfortable beds and spacious, well-maintained environments. Though some found the rooms smaller than anticipated, the overall feedback remains highly favorable with several noting the excellent room and bathroom cleanliness. The suites are particularly lovely and larger room options provide ample space. Impeccable room service ensures a consistently tidy and pleasurable stay, complemented by top-notch amenities like air conditioning, hairdryers and even disposable toothbrushes and toothpaste. The rooms offer not just comfort but also delightful views with the quality of both facilities and amenities leaving a lasting positive impression.
Cleanliness
Derand Hotel is highly praised for its remarkable cleanliness. Guests consistently highlight the spotless and organized nature of the facilities, describing the hotel as very clean and even swanky. The cleanliness of the rooms receives particular commendation with many noting the exceptional and impeccable standards maintained. Whether it's the general upkeep or specific room cleanliness, Derand Hotel delivers a consistently clean and comfortable environment for its guests.
Staff
The staff at Derand Hotel consistently receives high praise from guests, highlighting their friendliness, professionalism and helpfulness. Guests frequently describe the team as exceptionally welcoming and reliable, noting their unwavering willingness to assist at all times. The reception staff, in particular, has been commended for their diligence and courteousness. Words like fantastic, accommodating and super have been used to emphasize the positive interactions with the hotel's personnel. Despite one mention of unprofessional customer service, the overwhelming consensus is that the staff is both well-trained and highly attentive, contributing significantly to the guests' positive experiences.
No, Derand Hotel doesn't have any pool.
No, a spa isn't available at Derand Hotel.
No, Derand Hotel doesn't allow dogs.
No, parking facilities aren't available at Derand Hotel.